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Communication as group process media of aircrew performance

This study of group process was motivated by a high-fidelity flight simulator project in which aircrew performance was found to be better when the crew had recently flown together. Considering recent operating experience as a group-level input factor, aspects of the communication process between crewmembers (Captain and First Officer), were explored as a possible mediator to performance. Communication patterns were defined by a speech act typology adapted for the flightdeck setting and distinguished crews that had previously flown together (FT) from those that had not flown together (NFT). A more open communication channel with respect to information exchange and validation and greater First Officer participation in task-related topics was shown by FT crews while NFT crews engaged in more non-task discourse, a speech mode less structured by roles and probably serving a more interpersonal function. Relationships between the speech categories themselves, representing linguistic, and role-related interdependencies provide guidelines for interpreting the primary findings.

Aviation

A Human Factors Approach to Bridging Systems and Introducing New Technologies

The application of human factors in aviation has grown to cover a wide range of disciplines and methods capable of assessing human-systems integration at many levels. For example, at the individual level, pilot workload may be studied while at the team level, coordinated workload distribution may be the focal point. At the organizational level, the way in which individuals and teams are supported by training and standards, policies and procedures may introduce additional, relevant topics. A consideration of human factors at each level contributes to our understanding of successes and failures in pilot performance, but this system focused on the flight deck alone -- is only one part of the airspace system. In the FAA's NextGen plan to overhaul the National Airspace System (NAS), new capabilities will enhance flightdeck systems (pilots), flight operations centers (dispatchers) and air traffic control systems (controllers and air traffic managers). At a minimum, the current roles and responsibilities of these three systems are likely to change. Since increased automation will be central to many of the enhancements, the role of automation is also likely to change. Using NextGen examples, a human factors approach for bridging complex airspace systems will be the main focus of this presentation. It is still crucial to consider the human factors within each system, but the successful implementation of new technologies in the NAS requires an understanding of the collaborations that occur when these systems intersect. This human factors approach to studying collaborative systems begins with detailed task descriptions within each system to establish a baseline of the current operations. The collaborative content and context are delineated through the review of regulatory and advisory materials, letters of agreement, policies, procedures and documented practices. Field observations and interviews also help to fill out the picture. Key collaborative functions across systems are identified and placed on a phase-of-flight timeline including information requirements, decision authority and use of automation, as well as level of frequency and criticality.

Kanki, Barbara G.

A Signal Detection Theory Approach to Evaluating Oculometer Data Quality

Currently, data quality is described in terms of spatial and temporal accuracy and precision [Holmqvist et al. in press]. While this approach provides precise errors in pixels, or visual angle, often experiments are more concerned with whether subjects'points of gaze can be said to be reliable with respect to experimentally-relevant areas of interest. This paper proposes a method to characterize oculometer data quality using Signal Detection Theory (SDT) [Marcum 1947]. SDT classification results in four cases: Hit (correct report of a signal), Miss (failure to report a ), False Alarm (a signal falsely reported), Correct Reject (absence of a signal correctly reported). A technique is proposed where subjects' are directed to look at points in and outside of an AOI, and the resulting Points of Gaze (POG) are classified as Hits (points known to be internal to an AOI are classified as such), Misses (AOI points are not indicated as such), False Alarms (points external to AOIs are indicated as in the AOI), or Correct Rejects (points external to the AOI are indicated as such). SDT metrics describe performance in terms of discriminability, sensitivity, and specificity. This paper presentation will provide the procedure for conducting this assessment and an example of data collected for AOIs in a simulated flightdeck environment.

Latorella, Kara

Aviation Safety Risk Modeling: Lessons Learned From Multiple Knowledge Elicitation Sessions

Aviation safety risk modeling has elements of both art and science. In a complex domain, such as the National Airspace System (NAS), it is essential that knowledge elicitation (KE) sessions with domain experts be performed to facilitate the making of plausible inferences about the possible impacts of future technologies and procedures. This study discusses lessons learned throughout the multiple KE sessions held with domain experts to construct probabilistic safety risk models for a Loss of Control Accident Framework (LOCAF), FLightdeck Automation Problems (FLAP), and Runway Incursion (RI) mishap scenarios. The intent of these safety risk models is to support a portfolio analysis of NASA's Aviation Safety Program (AvSP). These models use the flexible, probabilistic approach of Bayesian Belief Networks (BBNs) and influence diagrams to model the complex interactions of aviation system risk factors. Each KE session had a different set of experts with diverse expertise, such as pilot, air traffic controller, certification, and/or human factors knowledge that was elicited to construct a composite, systems-level risk model. There were numerous "lessons learned" from these KE sessions that deal with behavioral aggregation, conditional probability modeling, object-oriented construction, interpretation of the safety risk results, and model verification/validation that are presented in this paper.

Luxhoj, J. T.

Effects on Task Performance and Psychophysiological Measures of Performance During Normobaric Hypoxia Exposure

Human-autonomous systems have the potential to mitigate pilot cognitive impairment and improve aviation safety. A research team at NASA Langley conducted an experiment to study the impact of mild normobaric hypoxia induction on aircraft pilot performance and psychophysiological state. A within-subjects design involved non-hypoxic and hypoxic exposures while performing three 10-minute tasks. Results indicated the effect of 15,000 feet simulated altitude did not induce significant performance decrement but did produce increase in perceived workload. Analyses of psychophysiological responses evince the potential of biomarkers for hypoxia onset. This study represents on-going work at NASA intending to add to the current knowledge of psychophysiologically-based input to automation to increase aviation safety. Analyses involving coupling across physiological systems and wavelet transforms of cortical activity revealed patterns that can discern between the simulated altitude conditions. Specifically, multivariate entropy of ECG/Respiration components were found to be significant predictors (p< 0.02) of hypoxia. Furthermore, in EEG, there was a significant decrease in mid-level beta (15.19-18.37Hz) during the hypoxic condition in thirteen of sixteen sites across the scalp. Task performance was not appreciably impacted by the effect of 15,000 feet simulated altitude. Analyses of psychophysiological responses evince the potential of biomarkers for mild hypoxia onset.The potential for identifying shifts in underlying cortical and physiological systems could serve as a means to identify the onset of deteriorated cognitive state. Enabling such assessment in future flightdecks could permit increasingly autonomous systems-supported operations. Augmenting human operator through assessment of cognitive impairment has the potential to further improve operator performance and mitigate human error in safety critical contexts. This study represents ongoing work at NASA intending to add to the current knowledge of psychophysiologically-based input to automation to increase aviation safety.

Stephens, Chad

In-Flight Evaluation of the Traffic Aware Planner on the NASA HU-25A Guardian Aircraft

NASA’s Traffic Aware Planner (TAP) software is a research-prototype decision support tool that provides pilots with time- and fuel-saving route recommendations that optimize their current trajectory. The software runs on a first-of-a-kind system architecture onboard three aircraft in revenue service conducting operational evaluations with a major domestic airline. Therefore, significant NASA-internal testing is required prior to releasing the software to the partner airline. This paper describes a flight test plan that exercises the functionality of the TAP software in a representative operational environment, describes the system architecture developed and implemented for the NASA Langley HU-25A Guardian aircraft to support the test objectives, presents outcomes of the flight test campaign, and discusses use cases that demonstrate the value of flight testing for this activity.Research into flight path optimization of transport aircraft conducted by the National Aeronautics and SpaceAdministration (NASA) has produced an operational concept known as Traffic Aware Strategic Aircrew Requests(TASAR) [1, 2]. This near-term concept [3] provides the aircrew with a flight deck decision support tool known asthe Traffic Aware Planner (TAP). The TAP software leverages a growing number of information sources on the flightdeck to make time- and fuel-saving route optimization recommendations to the aircrew while en route. The aircrewcan then use the suggestions provided by the tool to make route change requests with a greater likelihood of acceptanceby air traffic control (ATC). Since TASAR is a concept intended for the current operational environment, it isintentionally designed to have no safety-critical impact or require any changes to current Federal AviationAdministration (FAA) rules and procedures [4, 5].The research prototype TAP system [6–8], explained further in Section III.C, continually incorporates up-to-dateaircraft state data from onboard avionics, as well as the latest position of surrounding traffic, the most recent windforecast, and the most recent convective weather forecast, in order to calculate candidate trajectory modifications thatimprove upon the current active route. These trajectories account for user-selectable objective functions [3] of reducedfuel burn, reduced flight time, or an airline-derived combination of factors known as trip cost. Previous analyses andsimulations have estimated substantial savings for airlines employing this technique within the U.S. National AirspaceSystem (NAS) [9–11]. Operational evaluations with Alaska Airlines seek to validate these projected benefits usingmeasured data while simultaneously providing benefits to the airline [12, 13].The TAP software has undergone a number of human-in-the-loop simulations [14] and flight test activities[15–17] in order to validate the operational concept, evaluate human factors considerations (e.g., workload, usability,distraction, etc.), and to assess the ability of the software to function in a representative operational environment (e.g.,connected to live avionics data, using in-flight internet connectivity, etc.). However, these simulations and flight testcampaigns did not account for the hardware architecture implemented on the three aircraft for Alaska Airlines’operational evaluations of the TAP software. Therefore, a need was identified to thoroughly test the functionality ofthe software in a similar hardware architecture to that of the partner airline’s aircraft. Information regarding testapparatus and environments used to evaluate TAP prior to testing on the HU-25A can be found in reference [18].A campaign of flight trials on a NASA aircraft, the HU-25A Guardian, was conducted to ensure that the researchprototype TAP system functions well in a configuration similar to the Alaska Airlines aircraft prior to deployment.This airborne, networked environment enables an assessment of the operational factors unique to the flight environment. Additionally, this activity evaluated the effectiveness and benefit of new TAP functionality andoperation in a relevant flight environment while allowing the rapid prototyping of new concepts and features.This paper is organized as follows: Section II discusses the details of the flight test plan, flight profiles, and theduties of personnel involved with conducting flight operations. Section III describes the test platform, avionicsequipage, and system architecture. Section IV presents a discussion of results, and Section V contains concludingremarks.

Underwood, Matthew C.

TPSAS-NF1676L-18030-DND

This study investigated the relative acceptance of different avionics implementations that present Flightdeck Interval Management (FIM) speeds and speed deviations to commercial pilots, and for indications of conditions that require action. Each crew evaluated four Avionics conditions: (1) Integrated in which the FIM target speed was presented in the upper left corner of the primary flight display (PFD) and speed profile deviation information was implicitly indicated as the deviation between current speed and an instantaneous speed profile bug on the PFD speed tape. In this Avionics condition, clearance information would have been entered, and could be referenced, on the FIM page in the MCDU. This page also gave a digital readout of speed profile deviation. Significant deviations from the speed profile triggered a message on the EICAS system. (2) EFB-Aft in which an aft-mounted EFB was used as the device housing the FIM algorithm and presented all the relevant information for the operation, including speed targets, speed deviation information, and all elements of the IM clearance. Significant deviations from the speed profile triggered messages on the same EFB display. (3) EFB-Fore in which the same information was presented as in the EFB-Aft condition, but the display was mounted in a more forward location, just under the outboard window. (4) EFB-Aft-AGD in which the EFB-Aft condition was augmented with the ADS-B Guidance Display (AGD). The AGD repeats the same FIM target speed and speed deviation information provided on the EFB. This study compares the efficacy of these Avionics Conditions as well as three methods of annunciating FIM events (a new speed, a reminder that a new speed occurred, and a deviation from the FIM speed profile), using only visual indications, visual indications and an aural for all events, or visual indications for all events plus an aural for speed deviations only. Results show clear preference for the Integrated condition and the use of aural indications. Other metrics of performance using these conditions and methods are mixed.

Kara Latorella

Cognitive Engineering in Training: Monitoring and Pilot-Automation Coordination in Complex Environments

This paper reports our investigation of flight path monitoring in aviation. We interviewed experienced pilots to understand the knowledge and skills underlying effective monitoring and we developed an example learning environment to improve these skills. We explore how design of pilot training and learning, like the design of interfaces and of the underlying automation, benefits from cognitive engineering methods and perspective. In aviation, monitoring and managing flight path are critical activities. The influences on flight path are complex and come from the autoflight system, from control actions by the pilot, and from external factors, including weather and Air Traffic Control (ATC). Indeed, inadequate flight path monitoring is a current aviation concern as it has been implicated in accidents and incidents. Effective piloting depends on strategies for noticing, understanding, and anticipating these influences to monitor and manage flight path. Lack of such skills reduces pilots' ability to maintain safety margin and resilience. Although flightdeck automation is intended to aid pilot understanding and prediction, the Fight Management Systems (FMS) can mislead as well as aid the pilot's understanding and projection of what will happen. In dynamic conditions, FMS predictions may be based on old or incomplete information. Understanding such vulnerabilities is an important part of pilot-autoflight coordination. The learning environment we developed is designed to help pilots proactively monitor and manage flight path. We consider how a broad cognitive engineering approach might inform the "what" and "how" of learning in dynamic work domains.

pilot-monitoring

A Holistic Approach to Procedures

Aviation is a dynamic industry which is constantly changing. These changes require the continuous update of people’s knowledge and skills. A fundamental part of that knowledge and skill is procedures, because procedures form the backbone of aviation operations. On the flightdeck, on the ramp, and in the maintenance shop, procedures and checklists help support pilots, line crews, and mechanics in performing their work effectively, efficiently, and thus -- safely. To design effective and efficient procedures and checklists, one must take into account the full operational context within which these procedures are embedded. This context is defined by the requirements of the technology, the capabilities and limitations of the human operators, and the constraints and affordances of the operational environment. The complexity of this context arises from the interactions of the human, machine, and environment. Procedures are in place to govern those interactions. We present a model of that operational context, namely THE Model (Technology, Human, Environment in the context of a Mission), that lays a foundation for the analysis of each of these elements and their interactions. But procedures have their limitations, and there are risks involved in over-proceduralizing. To understand these limitations and risks, and to determine when to proceduralize and when not, we present the 4P Framework (Practice, Procedures, Policies, Philosophy) as a holistic approach to procedures. This approach brings together the understanding of human behavior, of organizational and operational factors, and of the technologies involved.

procedures

Transformational Phenomena as Predictors of Aircraft Accidents: What Goes Around Comes Around

Flight crew confusion, excessive stressworkload, and ineffective Crew Resource Management among other issues arising from dependence on automated systems on the flight deck have been identified as major causal factors in multiple fatal accidents, significant incidents and near misses. Many Loss of Control events have been traced to display of erroneous flight data and auto-flight system mode status to the crew. Safety was compromised by not having sufficiently obvious and unambiguous information available in order to permit quick diagnosis of aircraft status and then appropriate action to regain control of the aircraft energy state or trajectory. Continually evolving training and operational requirements related to aircraft automation have also presented critical challenges to commercial aviation. During times of high demand and low supply of experienced pilots (which is today the case in South-East Asia, for instance), basic training in manual flight may be minimal and as low as a few hundred flight hours on light aircraft before beginning training on advanced, highly automated aircraft. Predominant use of automation may cause aircrew trained in this way to have trouble performing traditionally simple operations such as manually switching to other runways or overriding the autopilot in tight situations. Inadequate crew training andor experience coupled with attempted manual flight in highly automated airplanes may more easily lead to loss of aircraft control in unusual situations such as high-altitude stallsupsets, traffic avoidance or maneuvering. Loss of basic piloting skills through increasing dependence on automation may exacerbate this problem. Finally, design changes by nature take a long time and are very costly. Incorporating novel automated functionality into new aircraft designs is technically feasible and desirable. However, it may take many years for these changes to have a significant impact on tomorrows fleet, given the time it takes to develop a new aircraft and for these aircraft to become a significant fraction of the fleet. This paper will review and summarize the findings and recommendations from a 2004 study of the topic, Increasing reliance on flight deck automation conducted by the Future Aviation Safety Team at the behest of the Joint Safety Strategy Initiative (JSSI) within the Joint Aviation Authorities (JAA) organization that existed at the time. Although this study was conducted more than ten years ago, its findings and recommendations are as relevant now as then and into the future.

safety