Adapting and Transforming Critical Workflows and Digital Task Management: An ITSD Case Study
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NASA's Aviation Safety Reporting System (ASRS) incident reports are reviewed in two related areas: pilots' failures to appropriately manage tasks, and breakdowns in geographic orientation. Examination of 51 relevant reports on task management breakdowns revealed that altitude busts and inappropriate runway usee were the most frequently reported consequences. Task management breakdowns appeared to occur at all levels of expertise, and prominent causal factors were related to breakdowns in crew communications, over-involvement with the flight management system and, for small (general aviation) aircraft, preoccupation with weather. Analysis of the 83 cases of geographic disorientation suggested that these too occurred at all levels of pilot experience. With regard to causal factors, a majority was related to poor cockpit resource management, in which inattention led to a loss of geographic awareness. Other leading causes were related to poor weather and poor decision making. The potential of the ASRS database for contributing to research and design issues is addressed.
Allocation of decision making responsibility between pilot and computer is considered and a flight management task, designed for the study of pilot-computer interaction, is discussed. A queueing theory model of pilot decision making in this multi-task, control and monitoring situation is presented. An experimental investigation of pilot decision making and the resulting model parameters are discussed.
The objective of the FCIC Program Management Task is to provide scientific direction and leadership to the nine participating labs, and to provide robust project management to ensure robust operational planning and execution. The FCIC directly supports the BETO portfolio by focusing on feedstock variability across the bioenergy value chain, and the Project Management Task ensures the smooth operation of the FCIC, making sure that the 9 independent projects with different objectives have a common focus - understanding and mitigating the impacts of feedstock variability across the value chain.
BACKGROUND: Medical care in spaceflight carries a high task load and can easily overwhelm a small crew. Present day operations in low Earth orbit (LEO) offload most medical tasks to ground teams in mission control. This team includes dozens of flight surgeons, specialists, and engineers and supports the on-orbit crew in monitoring environmental systems, tracking medications, guiding procedures, providing expert advice, and many other tasks. However, the physical limitations of the speed of light and technical limitations of bandwidth, channel capacity, and signal processing mean that missions beyond LEO cannot rely on this level of telemedical support. The further we travel from Earth the more these tasks will fall on the shoulders of the crew and the greater the risk of task saturation to the wellbeing of the crew and the success of the mission. Exploration class space crews will need progressively more robust systems for managing task load as they progress further out in space. OVERVIEW: Medical task management systems will need to assist with two broad categories of tasks; cognitively intensive tasks and procedure execution tasks. In both cases the goal is for the systems to operate in the background with minimal human-in-the-loop intervention. To accomplish this such systems will need to be designed with careful consideration for human factors and human systems integration to maximize efficiency, minimize alarm fatigue, and avoid inadvertently increasing task loads. Finally, the key domains of space medicine tasking can be used to map present day and near future technologies to the areas where they are best suited to support and identify gaps which can be targeted for research and development. DISCUSSION: Task load is a major challenge for Earth Independent Medical Operations to overcome. It will require careful coordination between experts in a variety of fields paying attention to human factors and human systems integration as well as technical and medical expertise. If done well medical task management systems can handle many of the tasks currently run by humans in mission control and enable human crews to maintain terrestrial standards of care in the extraterrestrial environment.
An attempt was made to operationally define and measure strategic behavior in a complex multiple task environment. The Multi-Attribute Task battery was developed to simulate various aspects of flight and consisted of an auditory communication task, monitoring tasks, a tracking tasks, a resource management task which allowed a wide range of responding patterns, and a scheduling window which allowed operators to predict changes in workload. This battery was validated for its sensitivity to strategic behavior, and baseline measures for each individual task were collected. Twenty-four undergraduate and graduate students then performed the battery for four 64 minute sessions which took place over a period of 2 days. Each subject performed the task battery under four levels of workload, which were presented for equal lengths of time during all four sessions. Results indicated that in general, performance improves as a function of experience with the battery, but that performance decreased as workload level increased. The data also showed that subjects developed strategies for responding to the resource management task which allowed them to manage the high workload levels more efficiently. This particular strategy developed over time but was also associated with errors of complacency. These results are presented along with implications for the aviation field and areas of future research.
There has been much concern in recent years about the rapid increase in automation on commercial flight decks. The survey was composed of three major sections. The first section asked pilots to rate different automation components that exist on the latest commercial aircraft regarding their obtrusiveness and the attention and effort required in using them. The second section addressed general 'automation philosophy' issues. The third section focused on issues related to levels and amount of automation. The results indicate that pilots of advanced aircraft like their automation, use it, and would welcome more automation. However, they also believe that automation has many disadvantages, especially fully autonomous automation. They want their automation to be simple and reliable and to produce predictable results. The biggest needs for higher levels of automation were in pre-flight, communication, systems management, and task management functions, planning as well as response tasks, and high workload situations. There is an irony and a challenge in the implications of these findings. On the one hand pilots would like new automation to be simple and reliable, but they need it to support the most complex part of the job--managing and planning tasks in high workload situations.
Sketchy planners are designed to achieve goals in realistically complex, time-pressured, and uncertain task environments. However, the ability to manage multiple, potentially interacting tasks in such environments requires extensions to the functionality these systems typically provide. This paper identifies a number of factors affecting how interacting tasks should be prioritized, interrupted, and resumed, and then describes a sketchy planner called APEX that takes account of these factors when managing multiple tasks.
This document describes operational aspects of the ATOMS system. The information provided is limited to the functionality provided by ATOMS and does not include information provided in the contractor's proprietary financial and task management system.
Two experiments are presented that examine alternative methods for invoking automation. In each experiment, participants were asked to perform simultaneously a monitoring task and a resource management task as well as a tracking task that changed between automatic and manual modes. The monitoring task required participants to detect failures of an automated system to correct aberrant conditions under either high or low system reliability. Performance on each task was assessed as well as situation awareness and subjective workload. In the first experiment, half of the participants worked with a brain-based system that used their EEG signals to switch the tracking task between automatic and manual modes. The remaining participants were yoked to participants from the adaptive condition and received the same schedule of mode switches, but their EEG had no effect on the automation. Within each group, half of the participants were assigned to either the low or high reliability monitoring task. In addition, within each combination of automation invocation and system reliability, participants were separated into high and low complacency potential groups. The results revealed no significant effects of automation invocation on the performance measures; however, the high complacency individuals demonstrated better situation awareness when working with the adaptive automation system. The second experiment was the same as the first with one important exception. Automation was invoked manually. Thus, half of the participants pressed a button to invoke automation for 10 s. The remaining participants were yoked to participants from the adaptable condition and received the same schedule of mode switches, but they had no control over the automation. The results showed that participants who could invoke automation performed more poorly on the resource management task and reported higher levels of subjective workload. Further, those who invoked automation more frequently performed more poorly on the tracking task and reported higher levels of subjective workload. and the adaptable condition in the second experiment revealed only one significant difference: the subjective workload was higher in the adaptable condition. Overall, the results show that a brain-based, adaptive automation system may facilitate situation awareness for those individuals who are more complacent toward automation. By contrast, requiring operators to invoke automation manually may have some detrimental impact on performance but does appear to increases subjective workload relative to an adaptive system.
Managing aircraft is becoming more complex with increasingly sophisticated automation responsible for more flight tasks. With this increased complexity, it is becoming more difficult for operators to understand what the automation is doing and why. Human involvement with increasingly autonomous systems must adjust to allow for a more dynamic relationship involving cooperation and teamwork. As part of an ongoing project to develop a framework for human-autonomy teaming (HAT) in aviation, a part-task study was conducted to demonstrate, evaluate and refine proposed critical aspects of HAT. These features were built into an automated recommender system on a ground station available from previous studies. Participants performed a flight-following task once with the original ground station (i.e., No HAT condition) and once with the HAT features enabled (i.e., HAT condition). Behavioral and subjective measures were collected; subjective measures are presented here. Overall, participants preferred the ground station with HAT features enabled compared to the station without the HAT features. Participants reported that the HAT displays and automation were preferred for keeping up with operationally important issues. Additionally, participants reported that the HAT displays and automation provided enough situation awareness to complete the task and reduced workload relative to the No HAT baseline.
Anesthesiology is a medical specialty with one of the highest workloads and stress levels compared to all others. It is critical that anesthesiologists understand and develop effective strategies for managing their workload to avoid professional burnout. In this presentation, I will first provide an overview and definition of concepts related to workload, including task load, multitasking, concurrent task management, and interleaving tasks, and will discuss common assumptions (that are typically incorrect) relative to workload and task management. I will review common ways that anesthesiologists might unwittingly "sabotage" their attempts to manage their workload and will briefly discuss workload management techniques and strategies that they can implement to more effectively manage their tasks.
Management tasks associated with preparation and implementation of spacecraft system design, development, launch, and mission support for Voyager project