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Human Performance Measures for the Evaluation of Nuclear Power Plant Control Room Interfaces: A Systematic Review - 265

The purpose of this study was to review the literature related to measuring human performance in the design and evaluation of the human-system interface (HSI) of nuclear power plant (NPP) control rooms and synthesize lessons learned and future directions for research and practice in this field. The design and evaluation of digital or hybrid HSI requires comprehensive measurement of human performance to ensure quality and safety of the nuclear power process control. Human factors evaluation frameworks have been proposed to guide the measurement of human performance constructs. However, there are few guides for selecting appropriate measures for those constructs. A systematic review of empirical research literature was conducted. Studies were identified through academic publication databases and grey literature searches. Eligible studies were coded and information regarding human performance measures was extracted and analyzed. A total of 80 studies met the criteria. Human performance measures extracted from the reviewed studies included measures of: behavioral performance; workload; situation awareness; human-human or human-machine cooperation; other cognitive performance indicators; and system performance. Behavioral performance (speed and accuracy), workload, and situation awareness were the most frequently measured constructs with validated and domain-specific instruments. The results of the literature review provided an overview of the human performance constructs and their corresponding measures for NPP control room HSI evaluation. These results can be used as an initial guide to establish appropriate and comprehensive measurements of human performance for such evaluations. Future directions in measure development are also discussed. (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

Human factors and modeling methods in the development of control room modernization concepts - 315

Control room modernization is one of the most challenging and complex upgrade projects that a nuclear power plant can undertake. It can even have a bigger impact on operations than, for example, turbine replacement. The challenges of migrating an analog control system to a distributed control system are already well known and a number of nuclear utilities have embarked upon various levels of effort to upgrade some of the systems in the control room. When planning for control room upgrades, plants have to deal with a multitude of engineering and operational impacts. This will inevitably include several human factors considerations, including physical ergonomics of workstations, viewing angles, lighting, seating, new communication requirements, and new concepts of operation. In helping nuclear power utilities to deal with these challenges, the Idaho National Laboratory (INL) has developed human factors design and evaluation methods to be used in the development of an end-state control room concept and to manage the various phases of the upgrade life cycle. This included interactive sessions with operators in INL's Human System Simulation Laboratory, and three-dimensional modeling to visualize control board changes. To make the various upgrade phases as concrete and as visible as possible, the end-state concept includes a set of visual representations of the control room before and after various upgrade phases to provide the context and a framework within which to consider the various options in the upgrade. This includes the various control systems, human-system interfaces to be replaced, and possible changes to operator workstations. This paper describes how this framework helps to ensure an integrated and cohesive outcome that is consistent with human factors engineering principles and also provide substantial improvement in operator performance. The paper further describes the application of this integrated approach in the strategic modernization program at a nuclear power plant where legacy systems are upgraded to advanced digital technologies through a systematic process that links human factors principles to the systems engineering process. This approach results in an integrated control room architecture beyond what is possible for individual subsystem upgrades alone. (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

A business case for nuclear plant control room modernization - 352

This paper presents a generic business case for implementation of technology that supports Control Room Modernization (CRM) in existing nuclear power plants (NPPs). The business case is based on advanced digital instrumentation and control (I and C), human-system interface (HSI), and work process technologies that allow NPP operators to conduct control room operations with improved human factors and efficiency, and therefore operate with fewer operational events. Labor savings can be harvested in terms of reduced overtime and redistribution of work. Significant savings are also demonstrated as reduced time to bring the plant back on line after completion of outages. The benefits are quantified to a rough order of magnitude, providing directional guidance to NPPs that are interested in developing similar business cases. The technologies employed in CRM include large overview displays, task-based operator displays, computer-based procedures, advanced alarm systems, computerized operator support systems, and wireless networks, among others. The CRM business case is founded on the following categories of cost savings: - Integrated Computer-Based Procedures for Operators; - Reduction in Corrective Action Program Work Due to Operator Error; - Reduction in Outage Critical Path Time; - Operation of Local Control Panels; - Reduction in Control Room Support; - Reduction in Plant Events Resulting in Generation Loss; - Paperless Control Room Processes. In addition to cost savings, these technologies also offer improvements to indirect ways that have impact on key performance indicators of the plant. (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

Bridging the Gap Between Modern UX Design and Particle Accelerator Control Room Interfaces

Accelerator control systems often represent relatively complex and safety-sensitive human-machine interfaces within process control industries. These systems are technically robust and reflect the cumulative integration of solutions built and adapted across decades. One of the regular, unfortunate casualties of provisional accelerator control system updates is their human-system interfaces (HSIs) which often lag behind modern usability and design standards. An additional challenge is that although there is a multitude of established human factors (HF), and user experience (UX) principles for everyday digital applications, there are very few (if any) established principles for complex and safety-critical applications for an accelerator. This paper argues for the importance of established HF and UX principles (herein referred to as human-centered design principles) into the development of accelerator HSIs, emphasizing the need for clarity, consistency, responsiveness, and cognitive accessibility. Drawing from HF/UX best practices and human-centered design, this paper discusses how these approaches can enhance operator performance, reduce human error, and improve accelerator personnel collaboration. Case studies from Accelerator Control Operations Research Network (ACORN) at Fermilab are explored to demonstrate how interfaces built with human-centered design principles can scale with system complexity while remaining intuitive and efficient for diverse user roles including operators, machine experts, and engineers. By bridging the gap between traditional control system design and modern human-centered design methods, this paper provides a roadmap for evolving accelerator HSIs into more usable, maintainable, and effective tools.

Hill, Rachael [Idaho Natl. Lab.]↗

Rancor-HUNTER: Using a Simulator Engine for Realistic Human Performance Modeling of Nuclear Power Operations

The Human Unimodel for Nuclear Technology to Enhance Reliability (HUNTER) is a software system to simulate human performance in support of human reliability analysis (HRA) in nuclear power plants. This paper summarizes recent work to integrate HUNTER with a plant simulator, namely the Rancor Microworld Simulator. Rancor is an offshoot of earlier work at Idaho National Laboratory (INL) to support plant modernization. The graphical software tools used to mimic digital human-system interface upgrades at INL’s Human Systems Simulation Laboratory were linked to the Rancor Microworld Simulator, an INL-developed simplified plant model. HUNTER becomes a “virtual operator” coupled to the Rancor simulator, thereby allowing a tight coupling between a digital human twin and a digital twin of the plant. Rancor-HUNTER may be run through Monte Carlo iterations across a dynamic range of performance shaping factors, thereby producing distributions of human performance in terms of procedure paths, errors instantiations, and task durations. This paper overviews the various unique features of Rancor-HUNTER and presents an example run of Rancor-HUNTER for a startup scenario.

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Visual Style Elements in Human–System Interface Design for Nuclear Power Operations: Does Style Affect Performance and Preference?

As the world increasingly adopts renewable and sustainable energy systems, transitionary solutions include nuclear power, which currently provides 20% of the United States’ electricity and is the largest single source of carbon-free electricity generation. Advanced reactors are a critical component of a carbon-free mixed energy portfolio that require careful design of first-of-a-kind control rooms. The application of Human Factors Engineering (HFE) is essential for scientific and iterative testing of novel human–system interface (HSI) concepts to ensure effective, efficient, and safe plant operations. Microworlds are simulators that use simplified physics models and control systems to distill nuclear power operations into essential functions. HFE scientists used the Rancor Microworld Simulator to obtain preference and performance metrics for novel and traditional static HSI design styles. Participants comprised advanced reactor company employees and nuclear industry consultants. A mixture of quantitative and qualitative data was captured. There was a preference for the basic graphical style that included high contrast and traditional color scheme elements. No single HSI design outperformed the others, and the participants did not perform better using their preferred HSI style. We report this experiment is the first in a series of HFE testing for HSIs in advanced reactor control room development. Clear user preferences emerged for elements within static displays. The cutting-edge neumorphic style was the least preferred. Future directions include tests of dynamic displays. HFE is used in evaluating and designing HSI devices that will improve the efficiency and safety of advanced nuclear power operations.

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Digitalization Guiding Principles and Method for Nuclear Industry Work Processes

The commercial U.S. light-water reactor fleet has been operating at historical efficiency, reliability, and safety over the last decade. Nuclear power has the highest capacity factor of any other power generation technology while also serving as the largest baseload source for carbon-free energy. Despite this remarkable achievement, continued operations for many plants are threatened due to fierce electricity market competition and rising operations and maintenance costs of which continued maintenance of obsolete analog equipment is a contributor. The digital age and associated technologies are where the future lies in process control, and nuclear has yet to take full advantage of the capabilities offered therein. The Light Water Reactor Sustainability Program (LWRS) at Idaho National Laboratory (INL), sponsored by the Department of Energy, has a mission to help the light-water reactor fleet manage its foundational capabilities to continue providing safe and reliable carbon-free power. LWRS helps support that mission by providing scientific, technology-based solutions for advanced concepts of operations with a more viable business model that will allow the fleet to continue to operate at peak levels through extended plant operation. The LWRS Digitalization Project at INL seeks to leverage digital technologies to synthesize and transform work processes. We provide a state-of-the-art analysis of digitalized work processes in nuclear power and investigate ways in which researchers at INL and the nuclear industry can work together to identify what data to access, how to access it, what to do with the data, and most importantly, how to use the insights for decision-making across all levels within the business. Borne from these considerations, we present four guiding principles for digitalization: develop a coherent digitalization plan, apply human factors engineering, establish data governance, and anticipate unintended consequences. Together, these principles form a method that plants can use to effectively to digitalize nuclear industry work processes. Our guiding principles are informed by multiple knowledge sources. First, we document activities from the Work Digitalization Initiative, which was conceived as a means for nuclear organizations to help define and standardize the industry’s approach to digitalizing work. Second, we detail primary research conducted with industry professionals regarding drivers and barriers to digitalization adoption. We present survey results that demonstrate what the industry hopes to get out of digitalization and the ways that INL can continue to support the industry’s digital transformation. Third, we present a digitalization use case with industry partners NextAxiom Technology and Xcel Energy. The project objective was to transform the current condition report work process from paper to digital, incorporating digitalized principles. We report the development of the application and lessons learned. The accomplishments achieved by this research and development serve to identify critical needs for plant guidance in support of digitalization implementation and contribute to the knowledge and strategies available for utilities considering or undertaking digitalization.

21 SPECIFIC NUCLEAR REACTORS AND ASSOCIATED PLANTS↗

Human Factors and Modeling Methods in the Development of Control Room Modernization Concepts

nuclear power plants. Although the nuclear industry has made steady improvement in outage optimization, each day of a refueling outage still represents an opportunity to save millions of dollars and each day an outage extends past its planned end date represents millions of dollars that may have been spent unnecessarily. Reducing planned outage duration or preventing outage extensions requires careful management of the outage schedule as well as constant oversight and monitoring of work completion during the outage execution. During a typical outage, there are typically more than 10,000 activities on the schedule that, if not managed efficiently, may cause expensive outage delays. Management of outages currently relies largely on paper-based resources and general-purpose office software. A typical tool currently used to monitor work performance is a burn-down curve, where total remaining activities are plotted against the baseline schedule to track bulk work completion progress. While these tools are useful, there is still considerable uncertainty during a typical outage that bulk work progress is adequate and therefore a lot of management time is spent analyzing the situation on a daily basis. This paper describes recent advances made in developing a framework for the design of visual outage information presentation, as well as an overview of the scientific principles that informed the development of the visualizations. To test the utility of advanced visual outage information presentation, an outage management dashboard software application was created as part of the Department of Energy’s Advanced Outage Control Center project. This dashboard is intended to present all the critical information an outage manager would need to understand the current status of a refueling outage. The dashboard presents the critical path, bulk work performance, key performance indicators, outage milestones and metrics relating current performance to historical performance. Additionally, the dashboard includes data analysis tools to allow outage managers to drill down into the underlying data to understand the drivers of the indicators.

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Light Water Reactor Sustainability Program Plant Modernization Technical Program Plan for FY 2021

This report presents the Technical Program Plan for FY 2019 for the Department of Energy Light Water Reactor Sustainability Program – Plant Modernization research pathway. A summary of the vision and strategy is provided to explain how this program addresses key issues and barriers for modernizing instrumentation and control technologies and infrastructure in domestic nuclear power plants. The report describes the pilot projects that have been formulated to develop and validate enabling technologies over the next several years that will result in digital alternatives to the legacy analog II&C systems in place today. This will allow much needed modernization of these systems to address reliability and obsolescence problems, as well as serve as a platform for substantial operational improvement. The report further describes key project resources and cooperative relationships, including the Electric Power Research Institute, the Nuclear Energy Institute )NEI), the Institute of Nuclear Power Operations (INPO), the IFE Halden Reactor Project, the Nuclear Regulatory Commission, and industry suppliers, that are instrumental to the success of the program. The report also lists the schedule for all program products, including the titles and report numbers for all published reports under this program.

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

Light Water Reactor Sustainability Program Plant Modernization Technical Program Plan for FY 2021

This report presents the Technical Program Plan for FY 2019 for the Department of Energy Light Water Reactor Sustainability Program – Plant Modernization research pathway. A summary of the vision and strategy is provided to explain how this program addresses key issues and barriers for modernizing instrumentation and control technologies and infrastructure in domestic nuclear power plants. The report describes the pilot projects that have been formulated to develop and validate enabling technologies over the next several years that will result in digital alternatives to the legacy analog II&C systems in place today. This will allow much needed modernization of these systems to address reliability and obsolescence problems, as well as serve as a platform for substantial operational improvement. The report further describes key project resources and cooperative relationships, including the Electric Power Research Institute, the Nuclear Energy Institute )NEI), the Institute of Nuclear Power Operations (INPO), the IFE Halden Reactor Project, the Nuclear Regulatory Commission, and industry suppliers, that are instrumental to the success of the program. The report also lists the schedule for all program products, including the titles and report numbers for all published reports under this program.

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

INVESTIGATION OF HUMAN RELIABILITY ANALYSIS METHODS FOR ANALYZING PRE-INITIATORS

As a type of human actions defined in human reliability analysis (HRA), pre-initiator refers to the human actions that may lead to the unavailability of systems, typically committed during maintenance, test, or calibration. This paper investigates representative HRA methods used for analyzing pre-initiators. The HRA methods are Technique for Human Error Rate Prediction (THERP), Korean Standard HRA (K-HRA) and Standard Plant Risk HRA (SPAR-H). In this paper, characteristics of each HRA method are compared for qualitative and quantification aspects. Two pre-initiators, i.e., a calibration task and a valve restoration task, are analyzed using the HRA methods to compare human error probabilities. Then, insights from the analysis and additional research requirements are discussed in this paper.

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A Comparison of Three Types of Computer-Based Procedures: An Experiment Using the Rancor Microworld Simulator

The nuclear power industry has historically used paper-based procedures, but a shift towards computer-based procedures (CBPs) has the potential to reduce human errors, alleviate mental workload, and improve work performance. Twenty-seven participants were randomly assigned to one of three CBP types using the Rancor Microworld Simulator, and each performed two different types of operational scenarios (startup and loss of feedwater). The three CBP types varied in levels of digitalization. It was hypothesized that there would be less favorable impressions of the most basic procedures, and that these would demonstrate lower usability than types with greater digitalization. Overall, our predictions were partially supported with some interesting caveats, specifically with some performance benefits for CBPs that provided indicators but not embedded controls. We discuss our findings in terms of optimal levels of digitalization/automation within nuclear operations and suggest pathways for future directions.

46 INSTRUMENTATION RELATED TO NUCLEAR SCIENCE AND ↗

Design Guidance for Computer-Based Procedures for Field Workers

Nearly all activities that involve human interaction with nuclear power plant systems are guided by procedures, instructions, or checklists. Paper-based procedures (PBPs) currently used by most utilities have a demonstrated history of ensuring safety; however, improving procedure use could yield significant savings in increased efficiency, as well as improved safety through human performance gains. The nuclear industry is constantly trying to find ways to decrease human error rates, especially human error rates associated with procedure use. As a step toward the goal of improving field workers’ procedure use and adherence and hence improve human performance and overall system reliability, the U.S. Department of Energy Light Water Reactor Sustainability (LWRS) Program researchers, together with the nuclear industry, have been investigating the possibility and feasibility of replacing current paper-based procedures with computer-based procedures (CBPs). PBPs have ensured safe operation of plants for decades, but limitations in paper-based systems do not allow them to reach the full potential for procedures to prevent human errors. The environment in a nuclear power plant is constantly changing, depending on current plant status and operating mode. PBPs, which are static by nature, are being applied to a constantly changing context. This constraint often results in PBPs that are written in a manner that is intended to cover many potential operating scenarios. Hence, the procedure layout forces the operator to search through a large amount of irrelevant information to locate the pieces of information relevant for the task and situation at hand, which has potential consequences of taking up valuable time when operators must be responding to the situation, and potentially leading operators down an incorrect response path. Other challenges related to use of PBPs are management of multiple procedures, place-keeping, finding the correct procedure for a task, and relying on other sources of additional information to ensure a functional and accurate understanding of the current plant status (Converse, 1995; Fink, Killian, Hanes, and Naser, 2009; Le Blanc, Oxstrand, and Waicosky, 2012). This report provides design guidance to be used when designing the human-system interaction and the design of the graphical user interface for a CBP system. The guidance is based on human factors research related to the design and usability of CBPs conducted by Idaho National Laboratory, 2012 - 2016.

21 SPECIFIC NUCLEAR REACTORS AND ASSOCIATED PLANTS↗

Exploring the Psychometrics of Common Post-Scenario Human Factors Questionnaires of Workload, Situation Awareness, and Perceived Difficulty

Abstract: The United States (U.S.) Department of Energy (DOE) Light Water Reactor Sustainability (LWRS) program has the primary mission of sustaining operation of the existing commercial nuclear power plants (NPPs) through a multi-pathway approach in conducting research and development (R&D). In this effort, the role of human factors engineering (HFE) has been an integral in ensuring new digital upgrades that are part of the overall main control room modernization strategy for various U.S. NPPs optimize human-system performance and do not introduce new human failure modes. In this process, testing and evaluation of concept (i.e., prototype) human machine interfaces (HMIs) are done in operator-in-the-loop studies at various stages of the HFE modification process, such as during design and verification and validation (V&V) [1]. During these studies, licensed operators go through select scenarios using a testbed, such as a full-scale simulator or at a NPP’s training simulator, to identify potential usability issues and provide general design feedback regarding the new digital HMIs. Human-system performance is measured and evaluated through a range of objective and self-report measures that capture aspects of plant performance, task performance, workload, situation awareness, and anthropometric and ergonomic concerns [2]. The use of post-scenario questionnaires is an acceptable method for gathering measures of workload and situation awareness. To this end, the NASA-Task Load Index (TLX) [e.g., 3, 4, & 5] and Situation Awareness Rating Technique (SART) [e.g., 6 & 7] are common standardized questionnaires used for evaluating workload and situation awareness, respectively. When combined, these questionnaires consist of a total of 15 questions, each using a different rating scale. Debriefs are also done through interviews with operators to gather design insight after each scenario. Since operator- and training simulator-time is limited, a concern during this post-scenario period of operator-in-the-loop studies is the limited time available to run scenarios, administer post-scenario questionnaires, and debrief within the allotted simulator time. To address this potential problem, this paper explores the psychometric characteristics of NASA-TLX, SART, and a common one-question post-scenario usability questionnaire (i.e., the single ease question – SEQ [8]) in effort to inform future development of a condensed questionnaire that captures aspects of workload and situation awareness. This exploratory work uses data from four different operator-in-the-loop studies completed under prior LWRS operator-in-the-loop studies. Findings from this paper should support future development of a consolidated questionnaire that may be used in operator-in-the-loop studies, when time is compressed, that conforms to the HFE scientific and regulatory requirements set for NPP control room modernization.

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APPLICATION OF EYE TRACKING FOR MEASUREMENT AND EVALUATION IN HUMAN FACTORS STUDIES IN CONTROL ROOM MODERNIZATION

An important element of human factors engineering (HFE) pertains to measurement and evaluation (M&E). The role of HFE-M&E should be integrated throughout the entire control room modernization (CRM) process and be used for human-system performance evaluation and diagnostic purposes with resolving potential human engineering deficiencies (HEDs) and other human machine interface (HMI) design issues. NUREG-0711 describes how HFE in CRM should employ a hierarchical set of measures, particularly during integrated system validation (ISV), including plant performance, personnel task performance, situation awareness, cognitive workload, and anthropometric/ physiological factors. Historically, subjective measures have been primarily used since they are easier to collect and do not require specialized equipment. However, there are pitfalls with relying solely on subjective measures in M&E such that negatively impact reliability, sensitivity, and objectivity. As part of comprehensively capturing a diverse set of measures that strengthen findings and inferences made of the benefits from emerging technologies like advanced displays, this paper discusses the value of using eye tracking as an objective method that can be used in M&E. A brief description of eye tracking technology and relevant eye tracking measures is provided. Additionally, technical considerations and the unique challenges with using eye tracking in full-scaled simulations are addressed. Finally, this paper shares preliminary findings regarding the use of a wearable eye tracking system in a full-scale simulator study. These findings should help guide future full-scale simulator studies using eye tracking as a methodology to evaluate human-system performance.

99 GENERAL AND MISCELLANEOUS↗

Application of Eye Tracking for Measurement and Evaluation in Human Factors Studies in Control Room Modernization

An important element of human factors engineering (HFE) pertains to measurement and evaluation (M&E). The role of HFE-M&E should be integrated throughout the entire control room modernization (CRM) process and be used for human-system performance evaluation and diagnostic purposes with resolving potential human engineering deficiencies (HEDs) and other human machine interface (HMI) design issues. NUREG-0711 describes how HFE in CRM should employ a hierarchical set of measures, particularly during integrated system validation (ISV), including plant performance, personnel task performance, situation awareness, cognitive workload, and anthropometric/ physiological factors. Historically, subjective measures have been primarily used since they are easier to collect and do not require specialized equipment. However, there are pitfalls with relying solely on subjective measures in M&E such that negatively impact reliability, sensitivity, and objectivity. Furthermore, as part of comprehensively capturing a diverse set of measures that strengthen findings and inferences made of the benefits from emerging technologies like advanced displays, this paper discusses the value of using eye tracking as an objective method that can be used in M&E. A brief description of eye tracking technology and relevant eye tracking measures is provided. Additionally, technical considerations and the unique challenges with using eye tracking in full-scaled simulations are addressed. Finally, this paper shares preliminary findings regarding the use of a wearable eye tracking system in a full-scale simulator study. These findings should help guide future full-scale simulator studies using eye tracking as a methodology to evaluate human-system performance.

99 GENERAL AND MISCELLANEOUS↗

Application of eye tracking for measurement and evaluation in human factors studies in control room modernization - 309

An important element of human factors engineering (HFE) pertains to measurement and evaluation (M and E). The role of HFE-M and E should be integrated throughout the entire control room modernization (CRM) process and be used for human-system performance evaluation and diagnostic purposes with resolving potential human engineering deficiencies (HEDs) and other human machine interface (HMI) design issues. NUREG-0711 describes how HFE in CRM should employ a hierarchical set of measures, particularly during integrated system validation (ISV), including plant performance, personnel task performance, situation awareness, cognitive workload, and anthropometric/ physiological factors. Historically, subjective measures have been primarily used since they are easier to collect and do not require specialized equipment. However, there are pitfalls with relying solely on subjective measures in M and E such that negatively impact reliability, sensitivity, and objectivity. As part of comprehensively capturing a diverse set of measures that strengthen findings and inferences made of the benefits from emerging technologies like advanced displays, this paper discusses the value of using eye tracking as an objective method that can be used in M and E. A brief description of eye tracking technology and relevant eye tracking measures is provided. Additionally, technical considerations and the unique challenges with using eye tracking in full-scaled simulations are addressed. Finally, this paper shares preliminary findings regarding the use of a wearable eye tracking system in a full-scale simulator study. These findings should help guide future full-scale simulator studies using eye tracking as a methodology to evaluate human-system performance. (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

A Human Factors Evaluation of an Advanced Human System Interface for the Generic Pressurized Water Reactor Simulator

Researchers at Idaho National Laboratory (INL), funded by the United States (U.S.) Department of Energy’s Light Water Reactor Sustainability (LWRS) Program, conducted a human factors evaluation of an Advanced Human System Interface (HSI) that colleagues at the Institute for Energy Technology developed for the generic Pressurized Water Reactor (gPWR) simulator. The gPWR simulator is based on an existing, currently operating, U.S. commercial nuclear power plant (NPP). Furthermore, INL has a relationship with this NPP that allows them to recruit operators to participate in their studies. INL also has a full-scope, full-scale simulator facility, called the Human Systems Simulation Laboratory, that hosts the gPWR simulator and allowed these researchers to compare human-system performance when operators used the existing/current gPWR HSI and the new Advanced HSI. As such, one goal of this work was to collect a baseline measure of human-system performance for the Advanced HSI and to identify areas to further improve the design of the Advanced HSI to optimize overall system usability. This paper summarizes the methodology used to perform this evaluation, which emphasized measuring key aspects of human-system performance and getting operator feedback on the design, aesthetics, and functionality of the Advanced HSI, and presents the key findings and insights gained.

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