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Distributed problem solving by pilots and dispatchers

The study addressed the following question: Are flight planning problems solved differently by PILOTS and DISPATCHERS when they work alone versus when they work together? Aspect of their performance that were of interest include the following: Problem perception and definition; Problem solving strategies and information use; Options considered; Solution and rational; and errors.

Orasanu, Judith

Problem solving and decisionmaking: An integration

An attempt was made to redress a critical fault of decisionmaking and problem solving research-a lack of a standard method to classify problem or decision states or conditions. A basic model was identified and expanded to indicate a possible taxonomy of conditions which may be used in reviewing previous research or for systematically pursuing new research designs. A generalization of the basic conditions was then made to indicate that the conditions are essentially the same for both concepts, problem solving and decisionmaking.

Dieterly, D. L.

Improve Problem Solving Skills through Adapting Programming Tools

There are numerous ways for engineers and students to become better problem-solvers. The use of command line and visual programming tools can help to model a problem and formulate a solution through visualization. The analysis of problem attributes and constraints provide insight into the scope and complexity of the problem. The visualization aspect of the problem-solving approach tends to make students and engineers more systematic in their thought process and help them catch errors before proceeding too far in the wrong direction. The problem-solver identifies and defines important terms, variables, rules, and procedures required for solving a problem. Every step required to construct the problem solution can be defined in program commands that produce intermediate output. This paper advocates improved problem solving skills through using a programming tool. MatLab created by MathWorks, is an interactive numerical computing environment and programming language. It is a matrix-based system that easily lends itself to matrix manipulation, and plotting of functions and data. MatLab can be used as an interactive command line or a sequence of commands that can be saved in a file as a script or named functions. Prior programming experience is not required to use MatLab commands. The GNU Octave, part of the GNU project, a free computer program for performing numerical computations, is comparable to MatLab. MatLab visual and command programming are presented here.

Shaykhian, Linda H.

Models of human problem solving - Detection, diagnosis, and compensation for system failures

The role of the human operator as a problem solver in man-machine systems such as vehicles, process plants, transportation networks, etc. is considered. Problem solving is discussed in terms of detection, diagnosis, and compensation. A wide variety of models of these phases of problem solving are reviewed and specifications for an overall model outlined.

Rouse, W. B.

Adaptive Problem Solving and Mitigation

This presentation examines how problem solving was done on the NEEMO 22 Mission and whether human autonomy teaming would be able to assist in the type of troubleshooting that was conducted by Mission Control.

human autonomy

Alternative Architectures for Distributed Cooperative Problem-Solving in the National Airspace System

The air traffic management system in the United States is an example of a distributed problem solving system. It has elements of both cooperative and competitive problem-solving. This system includes complex organizations such as Airline Operations Centers (AOCs), the FAA Air Traffic Control Systems Command Center (ATCSCC), and traffic management units (TMUs) at enroute centers and TRACONs, all of which have a major focus on strategic decision-making. It also includes individuals concerned more with tactical decisions (such as air traffic controllers and pilots). The architecture for this system has evolved over time to rely heavily on the distribution of tasks and control authority in order to keep cognitive complexity manageable for any one individual operator, and to provide redundancy (both human and technological) to serve as a safety net to catch the slips or mistakes that any one person or entity might make. Currently, major changes are being considered for this architecture, especially with respect to the locus of control, in an effort to improve efficiency and safety. This paper uses a series of case studies to help evaluate some of these changes from the perspective of system complexity, and to point out possible alternative approaches that might be taken to improve system performance. The paper illustrates the need to maintain a clear understanding of what is required to assure a high level of performance when alternative system architectures and decompositions are developed.

Smith, Phillip J.

AI tools in computer based problem solving

The use of computers to solve value oriented, deterministic, algorithmic problems, has evolved a structured life cycle model of the software process. The symbolic processing techniques used, primarily in research, for solving nondeterministic problems, and those for which an algorithmic solution is unknown, have evolved a different model, much less structured. Traditionally, the two approaches have been used completely independently. With the advent of low cost, high performance 32 bit workstations executing identical software with large minicomputers and mainframes, it became possible to begin to merge both models into a single extended model of computer problem solving. The implementation of such an extended model on a VAX family of micro/mini/mainframe systems is described. Examples in both development and deployment of applications involving a blending of AI and traditional techniques are given.

Beane, Arthur J.

Robust operative diagnosis as problem solving in a hypothesis space

This paper describes an approach that formulates diagnosis of physical systems in operation as problem solving in a hypothesis space. Such a formulation increases robustness by: (1) incremental hypotheses construction via dynamic inputs, (2) reasoning at a higher level of abstraction to construct hypotheses, and (3) partitioning the space by grouping fault hypotheses according to the type of physical system representation and problem solving techniques used in their construction. It was implemented for a turbofan engine and hydraulic subsystem. Evaluation of the implementation on eight actual aircraft accident cases involving engine faults provided very promising results.

Abbott, Kathy H.

Extreme Problem Solving II: How Can 4 Astronauts do the Jobs of 80 Experts?

On past and present space missions, resilience is largely dependent on the problem-solving expertise of flight controllers at Mission Control on the ground. Missions to Mars will instead experience long communication delays and blackouts that require a small crew to detect, diagnose, and respond to critical events with only intermittent and limited real-time ground support. Our 2021 SpaceCHI paper “Extreme Problem Solving: The New Challenges of Deep Space Exploration” introduced the paradigm shift of increasingly Earth-independent mission operations and identified the capabilities that are not currently available on-board but will be needed to enable safe exploration beyond low-Earth orbit [1]. This paper investigates how the ground team achieves resilience today to inform what will be needed to achieve human-systems resilience on future long duration exploration missions – how can a crew of four generalists achieve the same outcomes as a team of 80+ experts? An actual ISS anomaly is analyzed and then reimagined under Mars transit conditions, to reveal critical decision-points and the onboard capabilities that will be needed for successful resolution. This paper also presents criteria for what makes urgent, unanticipated events so challenging to resolve.

human-systems integration architecture

The generic task toolset: High level languages for the construction of planning and problem solving systems

The current generation of languages for the construction of knowledge-based systems as being at too low a level of abstraction is criticized, and the need for higher level languages for building problem solving systems is advanced. A notion of generic information processing tasks in knowledge-based problem solving is introduced. A toolset which can be used to build expert systems in a way that enhances intelligibility and productivity in knowledge acquistion and system construction is described. The power of these ideas is illustrated by paying special attention to a high level language called DSPL. A description is given of how it was used in the construction of a system called MPA, which assists with planning in the domain of offensive counter air missions.

Chandrasekaran, B.

Blackboard system generator (BSG) - An alternative distributed problem-solving paradigm

A status review is presented for a generic blackboard-based distributed problem-solving environment in which multiple-agent cooperation can be effected. This environment is organized into a shared information panel, a chairman control panel, and a metaplanning panel. Each panel contains a number of embedded AI techniques that facilitate its operation and that provide heuristics for solving the underlying team-agent decision problem. The status of these panels and heuristics is described along with a number of robustness considerations. The techniques for each of the three panels and for four sets of paradigm-related advances are described, along with selected results from classroom teaching experiments and from three applications.

Silverman, Barry G.

Problem solving with genetic algorithms and Splicer

Genetic algorithms are highly parallel, adaptive search procedures (i.e., problem-solving methods) loosely based on the processes of population genetics and Darwinian survival of the fittest. Genetic algorithms have proven useful in domains where other optimization techniques perform poorly. The main purpose of the paper is to discuss a NASA-sponsored software development project to develop a general-purpose tool for using genetic algorithms. The tool, called Splicer, can be used to solve a wide variety of optimization problems and is currently available from NASA and COSMIC. This discussion is preceded by an introduction to basic genetic algorithm concepts and a discussion of genetic algorithm applications.

Bayer, Steven E.

Robot computer problem solving system

The conceptual, experimental, and practical phases of developing a robot computer problem solving system are outlined. Robot intelligence, conversion of the programming language SAIL to run under the THNEX monitor, and the use of the network to run several cooperating jobs at different sites are discussed.

Becker, J. D.