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NASA NTRS1976

Listening to the user: A case study

The managers of the NASA Scientific and Technical Information System consistently maintain that whatever scientific and technical information services and products are provided must be geared primarily to user needs and not simply system compatibility and convenience. A system evaluation study begun in 1973 and continued to the present is described. The thrust of this on-going examination is to regularly evaluate the usefulness of the present information system to those it is intended to serve, engineers and scientists working in their professional roles, and to identify areas and ways in which the system can be made more responsive to user needs. Techniques used have covered the range from personal, in-depth interviews to widely distributed questionnaires. The findings have been positive. Many refinements made to on-going programs and projects and new endeavors begun in direct response to stated user needs are discussed. In the main these needs are not unreasonable and thus can be responded to with cost effective system modifications.

Pryor, H. E.↗

NASA NTRS2020

Will We Control the Automation, or Will It Control Us?

The purpose of air traffic control (ATC) is to provide a safe and efficient service for all air traffic. Since its inception, ATC has evolved in response to user needs, achieving exceptionally high standards of safety in a context of shifting complexity and density of air traffic operations. But predicted changes in societal demands, technological advancements and airspace-user needs create new challenges as we look to the mid and far term. This portion of the white paper presents some of the mid and far term visions, out to 2050, for upcoming challenges and changes to air traffic control demands and how Human Factors can support the development of air traffic control to safely and efficiently meet the needs of airspace users.

air traffic control↗

NASA NTRS1974

A study of the operation of selected national research facilities

The operation of national research facilities was studied. Conclusions of the study show that a strong resident scientific staff is required for successful facility operation. No unique scheme of scientific management is revealed except for the obvious fact that the management must be responsive to the users needs and requirements. Users groups provide a convenient channel through which these needs and requirements are communicated.

Eisner, M.↗

NASA NTRS2019

Learning from GES DISC's MLS and OMI Data Users: Metrics Matter

It has been over 15 years since Aura research satellite launched in 2004 to observe the Earth's ozone layer, air quality, and climate from four different instruments - the High Resolution Dynamics Limb Sounder (HIRDLS), the Microwave Limb Sounder (MLS), the Ozone Monitoring Instrument (OMI), and the Tropospheric Emission Spectrometer (TES). Observations from the Aura mission have established a concrete understanding of the changing chemistry of our atmosphere.The NASA Goddard Earth Sciences Data and Information Services Center (GES DISC) is the official archive and distribution center for the HIRDLS, MLS, and OMI instruments. This presentation will report metrics of data usage and services on these instruments. Key to GES DISC's mission to provide better data support is gaining a better understanding of our users' needs and behaviors as they discover, access and utilize these data. We will summarize the users' needs from these instruments based on user inquiry information collected over the Aura mission lifetime and present findings from this ensemble metrics.

Metrics↗

NASA NTRS2019

Integrated Analysis of Multiple User Metrics - A “Sequel”; and Introducing the Google Analytic

For decades, the Goddard Earth Sciences Data and Information Services Center (GES DISC) has archived and distributed enormous volumes of NASA Earth science data (accompanied with many developed tools and services) to various research/applications communities and the general public. Being “immersed” in the Big Data era, we have inevitably faced the challenges of our continually increasing archived data in both volume and variety, as well as enhanced user needs and demands. In recent years, we have actively analyzed different types of user metrics, such as operational distribution metrics (recording numbers of distinct users and downloaded data files, size of distributed data volume): user publication metrics (mining info from our Giovanni users’ publications): and Bugzilla metrics (collecting info from user questions or feedback from user assistance tickets). Such metrics have helped us achieve a better understanding of user needs, demands, characteristics, and behaviors, which has then helped us improve our user services. Now we will present a “Sequel” of integrated analysis of multiple metrics at the GES DISC by introducing and adding one new kind of metrics acquired via utilizing our recently implemented Google Analytic 360 suite. Several “newer” reports, e.g., “What web site features and links are the most popular (and least)?” and “What are the top 25 dataset Keyword searches?” retrieved from this new metrics set will be presented, along with the aforementioned “traditional” metrics results.

Shie, Chung-Lin↗

NASA NTRS2016

A New Look at Data Usage by Using Metadata Attributes as Indicators of Data Quality

This study reviews the key metrics (users, distributed volume, and files) in multiple ways to gain an understanding of the significance of the metadata. Characterizing the usability of data by key metadata elements, such as discipline and study area, will assist in understanding how the user needs have evolved over time. The data usage pattern based on product level provides insight into the level of data quality. In addition, the data metrics by various services, such as the Open-source Project for a Network Data Access Protocol (OPeNDAP) and subsets, address how these services have extended the usage of data. Over-all, this study presents the usage of data and metadata by metrics analyses, which may assist data centers in better supporting the needs of the users.

metadata↗

NASA NTRS2021

A Quality Assurance Framework for Satellite Earth Observation Missions

Presented is a new quality assurance (QA) framework for Earth Observation missions that has been developed as a joint initiative between ESA and NASA. It aims ensure the rigorous assessment of all aspects of relevant aspects of mission quality, verifying claimed mission performance and, where applicable, reviewing the extent to which the mission follows community best practice in a manner that is “fit for purpose”. The QA framework has potential for more general use in both institutional and commercial Earth Observation – helping mission providers to understand the information their users' needs and empowering users to make informed decisions about which data is fit for their purpose.

Samuel E Hunt↗

NASA NTRS2000

International Space Station Evolution Data Book: Baseline Design - Volume 1

The International Space Station (ISS) will provide an Earth-orbiting facility that will accommodate engineering experiments as well as research in a microgravity environment for life and natural sciences. The ISS will distribute resource utilities and support permanent human habitation for conducting this research and experimentation in a safe and habitable environment. The objectives of the ISS program are to develop a world-class, international orbiting laboratory for conducting high-value scientific research for the benefit of humans on Earth; to provide access to the microgravity environment; to develop the ability to live and work in space for extended periods; and to provide a research test bed for developing advanced technology for human and robotic exploration of space. The current design and development of the ISS has been achieved through the outstanding efforts of many talented engineers, designers, technicians, and support personnel who have dedicated their time and hard work to producing a state-of-the-art Space Station. Despite these efforts, the current design of the ISS has limitations that have resulted from cost and technology issues. Regardless, the ISS must evolve during its operational lifetime to respond to changing user needs and long-term national and international goals. As technologies develop and user needs change, the ISS will be modified to meet these demands. The design and development of these modifications should begin now to prevent a significant lapse in time between the baseline design and the realization of future opportunities. For this effort to begin, an understanding of the baseline systems and current available opportunities for utilization needs to be achieved. Volume I of this document provides the consolidated overview of the ISS baseline systems. It also provides information on the current facilities available for pressurized and unpressurized payloads. Information on current plans for crew availability and utilization; resource timelines and margin summaries including power, thermal, and storage volumes; and an overview of the ISS cargo traffic and the vehicle traffic model is also included.

Jorgensen, Catherine A.↗

NASA NTRS1987

Scientific customer needs - NASA user

Some requirements for scientific users of the Space Station are considered. The use of testbeds to evaluate design concepts for information systems, and for interfacing between designers and builders of systems is examined. The need for an information system that provides an effective interaction between ground-based users and their space-based equipment is discussed.

Black, David C.↗

NASA NTRS1995

EWB: The Environment WorkBench Version 4.0

The Environment WorkBench EWB is a desktop integrated analysis tool for studying a spacecraft's interactions with its environment. Over 100 environment and analysis models are integrated into the menu-based tool. EWB, which was developed for and under the guidance of the NASA Lewis Research Center, is built atop the Module Integrator and Rule-based Intelligent Analytic Database (MIRIAD) architecture. This allows every module in EWB to communicate information to other modules in a transparent manner from the user's point of view. It removes the tedious and error-prone steps of entering data by hand from one model to another. EWB runs under UNIX operating systems (SGI and SUN workstations) and under MS Windows (3.x, 95, and NT) operating systems. MIRIAD, the unique software that makes up the core of EWB, provides the flexibility to easily modify old models and incorporate new ones as user needs change. The MIRIAD approach separates the computer assisted engineering (CAE) tool into three distinct units: 1) A modern graphical user interface to present information; 2) A data dictionary interpreter to coordinate analysis; and 3) A database for storing system designs and analysis results. The user interface is externally programmable through ASCII data files, which contain the location and type of information to be displayed on the screen. This approach provides great flexibility in tailoring the look and feel of the code to individual user needs. MIRIADbased applications, such as EWB, have utilities for viewing tabulated parametric study data, XY line plots, contour plots, and three-dimensional plots of contour data and system geometries. In addition, a Monte Carlo facility is provided to allow statistical assessments (including uncertainties) in models or data.

Source record↗

NASA NTRSDate not supplied

How GES DISC is Opening Doors to Open Science

The NASA Goddard Earth Sciences Data and Information Services Center (GES DISC) is one of 12 NASA Earth Observing System data centers that document, process, archive, and distribute data from Earth science missions and related projects. GES DISC hosts numerous Earth Science products through various data formats and supports their access with several programming and website tools. The User Needs team at GES DISC is responsible for producing tutorials and resources to teach these tools, collecting and engaging with user feedback, and collaborating with other NASA data centers to enable science creation for everyone. This poster presentation outlines how GES DISC, and the User Needs team, are committed to enabling open science.

Christopher Battisto↗

NASA NTRSDate not supplied

How GES DISC is Opening Doors to Open Science

Christopher Battisto↗

NASA NTRS1977

United States data collection activities and requirements, volume 1

The potential market for a data collection system was investigated to determine whether the user needs would be sufficient to support a satellite relay data collection system design. The activities of 107,407 data collections stations were studied to determine user needs in agriculture, climatology, environmental monitoring, forestry, geology, hydrology, meteorology, and oceanography. Descriptions of 50 distinct data collections networks are described and used to form the user data base. The computer program used to analyze the station data base is discussed, and results of the analysis are presented in maps and graphs. Information format and coding is described in the appendix.

Hrin, S.↗

DOE OSTI2025

Projections of future climate for U.S. national assessments: past, present, future

Climate assessments consolidate our understanding of possible future climate conditions as represented by climate projections, which are largely based on the output of global climate models. Over the past 30 years, the scientific insights gained from climate projections have been refined through model structural improvements, emerging constraints on climate feedbacks, and increased computational efficiency. Within the same period, the process of assessing and evaluating information from climate projections has become more defined and targeted to inform users. As the size and audience of climate assessments has expanded, the framing, relevancy, and accessibility of projections has become increasingly important. This paper reviews the use of climate projections in national climate assessments (NCA) while highlighting challenges and opportunities that have emerged over time. Reflections and lessons learned address the continuous process to understand the broadening assessment audience and evolving user needs. Insights for future NCA development include (1) identifying benchmarks and standards for evaluating downscaled datasets, (2) expanding efforts to gather research gaps and user needs to inform how climate projections are presented in the assessment (3) providing practitioner guidance on the use, interpretation, and reporting of climate projections and uncertainty to better inform decision-making.

Assessment↗

NASA NTRS1978

Analysis of data user's needs for performance evaluation of solar heating and cooling systems

In a successful data acquisition program, the information needs must be evaluated, the design and cost factors of the program must be determined, and a data management loop must be organized and operated in order to collect, process, and disseminate the needed information in useable formats. This paper describes each of these program elements in detail as an aid for the solar heating and cooling data manager and user to implement effective data acquisition and monitoring systems. Consideration is given to the development of evaluation techniques which will aid in the determination of solar energy systems performances.

Christensen, D. L.↗

NASA NTRS1999

Mars Comm/Nav MicroSat Network Using the Multi-Mission Bus Launched Piggyback by Ariane 5

Recently, NASA's Jet Propulsion Laboratory completed a Mars Exploration Program Architecture Definition Study with strong international participation. The recommendations of this study include establishment of a low cost in-situ communications and navigation satellite network to provide enabling and enhancing support for the international exploration of Mars. This would be the first step toward establishing a "virtual presence throughout the solar system" as called for in NASA's Strategic Plan. Response to the proposed comm/nav satellite network has been very favorably received, as reflected by the inclusion of a line item in NASA's budget submittal to Congress, which provides funding for implementation of the network with first launch in the 2003 opportunity. Funding has already been provided for a phase A study being conducted this year. This paper presents the planned implementation of the comm/nav network, which will utilize microsats based on a multi-mission spacecraft bus being designed for launch by the Ariane 5 as a secondary payload. A companion paper at this conference, entitled "The Multi-Purpose Mars Micro-Mission System Design Utilizing Ariane 5 Piggyback Launch", describes the multimission bus design. This paper addresses the application of the multi-mission bus to the comm/nav microsat mission. Following an introduction, which provides the background that has led to the proposed comm/nav network, the paper discusses the projected user needs with emphasis on the various possible robotic missions (landers, rovers, ascent vehicles, balloons, aircraft, etc.) progressing toward eventual piloted missions. Next, the paper describes the concept for an evolving network of comm/nav microsats and the expected capability to satisfy the user needs. Results of communications and navigation performance analysis are summarized for attractive satellite constellation configurations. The important comm/nav microsat functional requirements on the multi-mission spacecraft bus are described with discussion of the mission-system tradeoffs for the driving requirements. The functional design of the in-situ communications / navigation package, which constitutes the payload of the microsat, is also described. The paper also includes discussion of technologies which are of specific importance to the implementation of the comm/nav microsat network.

Hastrup, R. C.↗

NASA NTRS1973

Impacts of telemation on modern society

A 90-day study was made of teleoperators, robotics, and remote systems technology in the United States. The purpose of the study was to survey state-of-the-art technology in this field, determine major user needs in medicine, mining, and oceanography, and suggest initiatives where federal research and development funding would most significantly impact the application of this technology to the alleviation of explicit national social problems. Following a review of the findings of this study commencing with user needs, speculation is made on impending developments in the application of telemation to remote emergency medical care and remote mining systems.

Alexander, A. D., III↗

NASA NTRS1994

Invention-driven marketing

Suppose you have just created a revolutionary bicycle suspension which allows a bike to be ridden over rough terrain at 60 miles per hour. In addition, suppose that you are deeply concerned about the plight of hungry children. Which should you do: be sure all hungry children have bicycles; transfer the technology for your new suspension to bicycle manufacturers worldwide; or start a company to supply premium sports bicycle based on your patented technology, and donate the profits to a charity which feeds hungry children? Woven through this somewhat trivial example is the paradox of technology transfer - the supplier (owner) may want to transfer technology; but to succeed, he or she must reformulate the problem as a user need for which there is a new and better solution. Successful technology transfer is little more than good marketing applied to an existing invention, process, or capability. You must identify who needs the technology, why they need it, why the new technology is better than alternatives, how much the customers are willing and able to pay for these benefits, and how to distribute products based on the technology tc the target customers. In market-driven development, the term 'technology transfer' is rarely used. The developers focus on studying user needs and designing solution They may have technology needs, but they don't have technology in search of a use.

Carlson, William E.↗