NASA NTRS1986
General and specific quantitative and qualitative results were identified from a study of actual operational experience while processing 186 science, applications, and commercial payloads for the first 5 years of Space Transportation System (STS) operations at the National Aeronautics and Space Administration's (NASA) John F. Kennedy Space Center (KSC). All non-Department of Defense payloads from STS-2 through STS-33 were part of the study. Historical data and cumulative program experiences from key personnel were used extensively. Emphasis was placed on various program planning and events that affected KSC processing, payload experiences and improvements, payload hardware condition after arrival, services to customers, and the impact of STS operations and delays. From these initial considerations, operational drivers were identified, data for selected processing parameters collected and analyzed, processing criteria and options determined, and STS payload results and conclusions reached. The study showed a significant reduction in time and effort needed by STS customers and KSC to process a wide variety of payload configurations. Also of significance is the fact that even the simplest payloads required more processing resources than were initially assumed. The success to date of payload integration, testing, and mission operations, however, indicates the soundness of the approach taken and the methods used.