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NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 30: Computer-Mediated Communication (CMC) and the communication of technical information in aerospace

This research used survey research to examine the use of communication media in general and electronic media specifically in the U.S. aerospace industry. The survey population included 1,006 randomly selected U.S. aerospace engineers and scientists who belong to the American Institute of Aeronautics and Astronautics (AIAA). Survey data were compared with qualitative information obtained from 32 AIAA members in telephone and face-to-face conversations. The Information Processing (IP) model developed by Tushman and Nadler and Daft and Lengel constituted the study's theoretical basis. This research analyzed responses regarding communication methods of U.S. aerospace engineers and scientists who create use and disseminate aerospace knowledge and explored selected contextual environmental variables related to media use and effective performance. The results indicate that uncertainty is significantly reduced in environments when levels of analyzability are high. When uncertainty is high there is significantly more use of electronic media. However no relation was found between overall effectiveness and media use in environments stratified by levels by analyzability or equivocality. The results indicate modest support for the influences of uncertainty and analyzability on electronic media use. Although most respondents reported that electronic networks are important for their work the data suggest that there are sharply disparate levels of use.

Murphy, Daniel J.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 49: Becoming an aerospace engineer: A cross-gender comparison

We conducted a mail (self-reported) survey of 4300 student members of the American Institute of Aeronautics and Astronautics (AIAA) during the spring of 1993 as a Phase 3 activity of the NASA/DoD Aerospace Knowledge Diffusion Research Project. The survey was designed to explore students' career goals and aspirations, communications skills training, and their use of information sources, products, and services. We received 1723 completed questionnaires for an adjusted response rate of 42%. In this article, we compare the responses of female and male aerospace engineering students in the context of two general aspects of their educational experience. First, we explore the extent to which women and men differ in regard to factors that lead to the choice to study aerospace engineering, their current level of satisfaction with that choice, and their career-related goals and aspirations. Second, we examine students' responses to questions about communications skills training and the helpfulness of that training, and their use of and the importance to them of selected information sources, products, and services. The cross-gender comparison revealed more similarities than differences. Female students appear to be more satisfied than their male counterparts with the decision to major in aerospace engineering. Both female and male student respondents consider communications skills important for professional success, but females place a higher value than males do on oral communications skills. Women students also place a higher value than men do on the roles of other students and faculty members in satisfying their needs for information.

Hecht, Laura M.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 52: A comparison of the technical communications practices of Japanese and US aerospace engineers and scientists

To understand the diffusion of aerospace knowledge, it is necessary to understand the communications practices and the information-seeking behaviors of those involved in the production, transfer, and use of aerospace knowledge at the individual, organizational, national, and international levels. In this paper, we report selected results from a survey of Japanese and U.S. aerospace engineers and scientists that focused on communications practices and information-seeking behaviors in the workplace. Data are presented for the following topics: importance of and time spent communicating information, collaborative writing, need for an undergraduate course in technical communications, use of libraries, the use and importance of electronic (computer) networks, and the use and importance of foreign and domestically produced technical reports. The responses of the survey respondents are placed within the context of the Japanese culture. We assume that differences in Japanese and U.S. cultures influence the communications practices and information-seeking behaviors of Japanese and U.S. aerospace engineers and scientists.

Pinelli, Thomas E.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 66: Emerging Trends in the Globalization of Knowledge: The Role of the Technical Report in Aerospace Research and Development

Economists, management theorists, business strategists, and governments alike recognize knowledge as the single most important resource in today's global economy. Because of its relationship to technological progress and economic growth, many governments have taken a keen interest in knowledge; specifically its production, transfer, and use. This paper focuses on the technical report as a product for disseminating the results of aerospace research and development (R&D) and its use and importance to aerospace engineers and scientists. The emergence of knowledge as an intellectual asset, its relationship to innovation, and its importance in a global economy provides the context for the paper. The relationships between government and knowledge and government and innovation are used to place knowledge within the context of publicly-funded R&D. Data, including the reader preferences of NASA technical reports, are derived from the NASA/DoD Aerospace Knowledge Diffusion Research Project, a ten-year study of knowledge diffusion in the U.S. aerospace industry.

Pinelli,Thomas E.↗

NASA Aerospace Flight Battery Program: Recommendations for Technical Requirements for Inclusion in Aerospace Battery Procurements

This NASA Aerospace Flight Battery Systems Working Group was chartered within the NASA Engineering and Safety Center (NESC). The Battery Working Group was tasked to complete tasks and to propose proactive work to address battery related, agency-wide issues on an annual basis. In its first year of operation, this proactive program addressed various aspects of the validation and verification of aerospace battery systems for NASA missions. Studies were performed, issues were discussed and in many cases, test programs were executed to generate recommendations and guidelines to reduce risk associated with various aspects of implementing battery technology in the aerospace industry. This document contains Part 2 - Volume I: Recommendations for Technical Requirements for Inclusion in Aerospace Battery Procurements of the program's operations.

Jung, David S.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 6: The relationship between the use of US government technical reports by US aerospace engineers and scientists and selected institutional and sociometric variables

The relationship between the use of U.S. government technical reports by U.S. aerospace engineers and scientists and selected institutional and sociometric variables was investigated. The methodology used for this study was survey research. Data were collected by means of a self-administered mail questionnaire. The approximately 34,000 members of the American Institute of Aeronautics and Astronauts (AIAA) served as the study population. The response rate for the survey was 70 percent. A dependent relationship was found to exist between the use of U.S. government technical reports and three of the institutional variables (academic preparation, years of professional aerospace work experience, and technical discipline). The use of U.S. government technical reports was found to be independent of all of the sociometric variables. The institutional variables best explain the use of U.S. government technical reports by U.S. aerospace engineers and scientists.

Pinelli, Thomas E.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 20: Engineers as information processors: A survey of US aerospace engineering faculty and students

U.S. aerospace engineering faculty and students were surveyed as part of the NASA/DoD Aerospace Knowledge Research Project. Faculty and students were viewed as information processors within a conceptual framework of information seeking behavior. Questionnaires were received from 275 faculty members and 640 students, which were used to determine: (1) use and importance of information sources; (2) use of specific print sources and electronic data bases; (3) use of information technology; and (4) the influence of instruction on the use of information sources and the products of faculty and students. Little evidence was found to support the belief that instruction in library or engineering information use has significant impact either on broadening the frequency or range of information products and sources used by U.S. aerospace engineering students.

Holland, Maurita Peterson↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 38: Computer Mediated Communication (CMC) and the communication of technical information in aerospace

This paper discusses the use of computers as a medium for communication (CMC) used by aerospace engineers and scientists to obtain and/or provide technical information related to research and development activities. The data were obtained from a questionnaire survey that yielded 1006 mail responses. In addition to communication media, the research also investigates degrees of task uncertainty, environmental complexity, and other relevant variables that can affect aerospace workers' information-seeking strategies. While findings indicate that many individuals report CMC is an important function in their communication patterns, the research indicates that CMC is used less often and deemed less valuable than other more conventional media, such as paper documents, group meetings, telephone and face-to-face conversations. Fewer than one third of the individuals in the survey account for nearly eighty percent of the reported CMC use, and another twenty percent indicate they do not use the medium at all, its availability notwithstanding. These preliminary findings suggest that CMC is not as pervasive a communication medium among aerospace workers as the researcher expect a priori. The reasons underlying the reported media use are not yet fully known, and this suggests that continuing research in this area may be valuable.

Murphy, Daniel J.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 43: The role of information resource training in aerospace education. Expanded version

Information resource instruction for undergraduate aerospace engineering students has traditionally been limited to an occasional part of the education process--a written paper required in the capstone design course or a library tour. Efforts to encourage the use of aerospace literature and information resources have been made in the past decade, with a recent push from information and, especially, networking technology. This paper presents data from a survey of U.S. aerospace engineering students regarding their instruction in the use of information resources. We find that more than 25 percent of the students surveyed had no instruction in technical communications skills or the use of information resources. We consider the need for instruction in the use of information resources and technical communications skills and the opportunities presented for improvement.

Lawrence, Barbara↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 47: The value of computer networks in aerospace

This paper presents data on the value of computer networks that were obtained from a national survey of 2000 aerospace engineers that was conducted in 1993. Survey respondents reported the extent to which they used computer networks in their work and communication and offered their assessments of the value of various network types and applications. They also provided information about the positive impacts of networks on their work, which presents another perspective on value. Finally, aerospace engineers' recommendations on network implementation present suggestions for increasing the value of computer networks within aerospace organizations.

Bishop, Ann Peterson↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 46: Technical communications in aerospace: A comparison across four countries

In this paper we describe the preliminary analysis of four groups of aerospace engineering and science students -- student members of the American Institute of Aeronautics and Astronautics (AIAA) and students from universities in Japan, Russia, and Great Britain. We compare: (1) the demographic characteristics of the students; (2) factors that affected their career decision; (3) their career goals and aspirations; (4) their training in technical communication; and (5) their training in techniques for finding and using aerospace scientific and technical information (STI). Many employers in the US aerospace industry think there is a need for increased training of engineering students in technical communication. Engineers in the US and other countries believe that technical communication skills are critical for engineers' professional success. All students in our study agree about the importance of technical communication training for professional success, yet relatively few are happy with the instruction they receive. Overall, we conclude that additional instruction in technical communication and accessing STI would make it easier for students to achieve their career goals.

Kennedy, John M.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 45: A comparison of the information-seeking behaviors of three groups of US aerospace engineers

To understand the transfer of scientific and technical information (STI) in aerospace, it is necessary to understand the characteristics and behaviors of those who create and use STI. In this paper, we analyze the similarities and differences in the scientific and technical information-seeking behaviors of three groups of US aerospace engineers and scientists. We describe some of their demographic characteristics and their duties and responsibilities as a method of understanding their STI use patterns. There is considerable diversity among aerospace engineers in their use of STI. In general, engineers engaged in research use more STI than those who are in design/development and manufacturing/production. Research engineers also use different standards to determine the STI sources and products that they will use.

Kennedy, John M.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 35: The use of computer networks in aerospace engineering

This research used survey research to explore and describe the use of computer networks by aerospace engineers. The study population included 2000 randomly selected U.S. aerospace engineers and scientists who subscribed to Aerospace Engineering. A total of 950 usable questionnaires were received by the cutoff date of July 1994. Study results contribute to existing knowledge about both computer network use and the nature of engineering work and communication. We found that 74 percent of mail survey respondents personally used computer networks. Electronic mail, file transfer, and remote login were the most widely used applications. Networks were used less often than face-to-face interactions in performing work tasks, but about equally with reading and telephone conversations, and more often than mail or fax. Network use was associated with a range of technical, organizational, and personal factors: lack of compatibility across systems, cost, inadequate access and training, and unwillingness to embrace new technologies and modes of work appear to discourage network use. The greatest positive impacts from networking appear to be increases in the amount of accurate and timely information available, better exchange of ideas across organizational boundaries, and enhanced work flexibility, efficiency, and quality. Involvement with classified or proprietary data and type of organizational structure did not distinguish network users from nonusers. The findings can be used by people involved in the design and implementation of networks in engineering communities to inform the development of more effective networking systems, services, and policies.

Bishop, Ann P.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 60: Culture and Workplace Communications: A Comparison of the Technical Communications Practices of Japanese and US Aerospace Engineers and Scientists

The advent of global markets elevates the role and importance of culture as a mitigating factor in the diffusion of knowledge and technology and in product and process innovation. This is especially true in the Large Commercial Aircraft (LCA) sector where the production and market aspects are becoming increasingly international. As firms expand beyond their national borders, using such methods as risk- sharing partnerships, joint ventures, outsourcing, and alliances, they have to contend with national and corporate cultures. Our focus is on Japan, a 'program participant' in the production of the Boeing Company's 777; the influence of Japanese culture on the diffusion of knowledge and technology in aerospace at the national and international levels; those cultural determinants-the propensity to work together, a willingness to subsume individual interests to a greater good, and an emphasis on consensual decisionmaking-that have a direct bearing on the ability of Japanese firms to form alliances and compete in international markets; and those cultural determinants thought to influence the information- seeking behaviors and workplace communication practices of Japanese aerospace engineers and scientists. In this paper, we report selective results from a survey of Japanese and U.S. aerospace engineers and scientists that focused on workplace communications. Data are presented for the following topics: importance of and time spent communicating information, collaborative writing, need for an undergraduate course in technical communication, use of libraries, use and importance of electronic (computer) networks, and the use and importance of foreign and domestically produced technical reports.

Pinelli, Thomas E.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 64: Culture and Workplace Communications: A Comparison of the Technical Communications Practices of Japanese and US Aerospace Engineers and Scientists

The advent of global markets elevates the role and importance of culture as a mitigating factor in the diffusion of knowledge and technology and in product and process innovation. This is especially true in the large commercial aircraft (LCA) sector where the production and market aspects are becoming increasingly international. As firms expand beyond their national borders, using such methods as risk-sharing partnerships, joint ventures, outsourcing, and alliances, they have to contend with national and corporate cultures. Our focus is on Japan, a program participant in the production of the Boeing Company's 777. The aspects of Japanese culture and workplace communications will be examined: 1.) the influence of Japanese culture on the diffusion of knowledge and technology in aerospace at the national and international levels; 2.) those cultural determinants-the propensity to work together, a willingness to subsume individual interests to a greater good, and an emphasis on consensual decision making-that have a direct bearing on the ability of Japanese firms to form alliances and compete in international markets; 3.) and those cultural determinants thought to influence the information-seeking behaviors and workplace communication practices of Japanese aerospace engineers and scientists. In this article, we report selective results from a survey of Japanese and U.S. aerospace engineers and scientists that focused on workplace communications. Data are presented for the following topics: importance of and time spent communicating information, collaborative writing, need for an undergraduate course in technical communication, use of libraries, use and importance of electronic (computer) networks, and the use and importance of foreign and domestically produced technical reports.

Pinelli, Thomas E.↗

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 69: Writing for the Aerospace Industry: The Practice of Technical and Scientific Communication: Writing in Professional Contexts - Chapter 3

The large and complex aerospace industry, which employed approximately 850,000 people in 1994 (Aerospace Facts, 1994-95, p. 11), plays a vital role in the nation's economy. Although only a small percentage of those employed in aerospace are technical communicators, they perform a wide variety of communication duties in government and the private sector.

Barclay, Rebecca O.↗

NASA Aerospace Flight Battery Program: Recommendations for Technical Requirements for Inclusion in Aerospace Battery Procurements

This NASA Aerospace Flight Battery Systems Working Group was chartered within the NASA Engineering and Safety Center (NESC). The Battery Working Group was tasked to complete tasks and to propose proactive work to address battery related, agency-wide issues on an annual basis. In its first year of operation, this proactive program addressed various aspects of the validation and verification of aerospace battery systems for NASA missions. Studies were performed, issues were discussed and in many cases, test programs were executed to generate recommendations and guidelines to reduce risk associated with various aspects of implementing battery technology in the aerospace industry. This document contains Part 2 - Volume II Appendix A to Part 2 - Volume I.

Jung, David S.↗

HASA: Hypersonic Aerospace Sizing Analysis for the Preliminary Design of Aerospace Vehicles

A review of the hypersonic literature indicated that a general weight and sizing analysis was not available for hypersonic orbital, transport, and fighter vehicles. The objective here is to develop such a method for the preliminary design of aerospace vehicles. This report describes the developed methodology and provides examples to illustrate the model, entitled the Hypersonic Aerospace Sizing Analysis (HASA). It can be used to predict the size and weight of hypersonic single-stage and two-stage-to-orbit vehicles and transports, and is also relevant for supersonic transports. HASA is a sizing analysis that determines vehicle length and volume, consistent with body, fuel, structural, and payload weights. The vehicle component weights are obtained from statistical equations for the body, wing, tail, thermal protection system, landing gear, thrust structure, engine, fuel tank, hydraulic system, avionics, electral system, equipment payload, and propellant. Sample size and weight predictions are given for the Space Shuttle orbiter and other proposed vehicles, including four hypersonic transports, a Mach 6 fighter, a supersonic transport (SST), a single-stage-to-orbit (SSTO) vehicle, a two-stage Space Shuttle with a booster and an orbiter, and two methane-fueled vehicles.

Harloff, Gary J.↗