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At least 73 records · Page 4

Evaluation of Technology Concepts for Traffic Data Management and Relevant Audio for Datalink in Commercial Airline Flight Decks

Datalink is currently operational for departure clearances and in oceanic environments and is currently being tested in high altitude domestic enroute airspace. Interaction with even simple datalink clearances may create more workload for flight crews than the voice system they replace if not carefully designed. Datalink may also introduce additional complexity for flight crews with hundreds of uplink messages now defined for use. Finally, flight crews may lose airspace awareness and operationally relevant information that they normally pickup from Air Traffic Control (ATC) voice communications with other aircraft (i.e., “party-line” transmissions). Once again, automation may be poised to increase workload on the flight deck for incremental benefit. Datalink implementation to support future air traffic management concepts needs to be carefully considered, understanding human communication norms and especially, the change from voice- to text-based communications modality and its effect on pilot workload and situation awareness. Increasingly autonomous systems, where autonomy is designed to support human-autonomy teaming, may be suited to solve these issues. NASA is conducting research and development of increasingly autonomous systems, utilizing machine-learning algorithms seamlessly integrated with humans whereby task performance of the combined system is significantly greater than the individual components. Increasingly autonomous systems offer the potential for significantly improved levels of performance and safety that are superior to either human or automation alone. Two increasingly autonomous systems concepts - a traffic data manager and a conversational co-pilot - were developed to intelligently address the datalink issues in a complex, future state environment with significant levels of traffic. The system was tested for suitability of datalink usage for terminal airspace. The traffic data manager allowed for automated declutter of the Automatic Dependent Surveillance-Broadcast (ADS-B) display. The system determined relevant traffic for display based on machine learning algorithms trained by experienced human pilot behaviors. The conversational co-pilot provided relevant audio air traffic control messages based on context and proximity to ownship. Both systems made use of the connected aircraft concepts to provide intelligent context to determine relevancy above and beyond proximity to ownship. A human-in-the-loop test was conducted in NASA Langley Research Center’s Integration Flight Deck B-737-800 simulator to evaluate the traffic data manager and the conversational co-pilot. Twelve airline crews flew various normal and non-normal procedures and their actions and performance were recorded in response to the procedural events. This paper details the flight crew performance and evaluation during the events.

Etherington, Timothy↗

Effects of Autonomous sUAS Separation Methods on Subjective Workload, Situation Awareness, and Trust

The Unmanned Aircraft System (UAS) Traffic Management (UTM) concept was designed to support autonomous small UAS operations at a large-scale and without direct human intervention. However, human-autonomy interactions will be impacted by situation awareness, workload, and trust in the autonomy. Method: Nine participants monitored live small UAS operations in a representative UTM system during a series of traffic conflict scenarios and then provided subjective responses regarding situation awareness, workload, and trust in the autonomous separation method. The study employed a 3 (Separation Method: Autonomous Sense and Avoid, Geofence, Manual) × 2 (Incursion: High, Medium) within subjects design. Results: Situation awareness ratings for both autonomous separation methods were significantly lower than the manual condition. An interaction indicated differential workload ratings for the Autonomous Sense and Avoid separation ratings. Trust ratings significantly dropped when the Geofencing separation method failed. Conclusion: Subjective responses of remote operators in the UTM system are affected by the vehicle separation methods. Operators’ understanding of decisions made by the autonomous systems onboard the vehicle likely influence this effect

UAS↗

Examining the Changing Roles and Responsibilities of Humans in Envisioned Future In-Time Aviation Safety Management Systems

Advances in technology are enabling new concepts of operations that will trans-form aviation including increasingly autonomous capabilities to handle evolving complex dynamic ecosystems like those associated with Advanced Aerial Mobility. A major challenge is how to ensure today’s safety levels are maintained as the system scales for rapid detection and timely mitigation of safety issues. NASA has developed a concept of operation for In-Time Aviation Safety Management Systems (IASMS) that represents a system-of-system perspective on interconnected capabilities needed to proactively reduce risk in complex operational environments where unknown hazards may exist. As a result, NASA research priorities include under-standing how the balance between humans and automation changes in such envisioned systems, which may lead to novel human-machine interaction paradigms and human-autonomy teaming for informed contingency management.

Lawrence Prinzel↗

Thinking outside the box: The human role in increasingly automated aviation systems

Rapid advances in artificial intelligence are enabling automated systems to operate in an increasingly autonomous manner in domains that previously required the involvement of human operators. Examples are rail transport systems, self-driving cars, and warehouse delivery systems. From time to time, such automation encounters operational conditions that fall outside a “competency box” within which the system has been designed to operate. Human operators add resilience because they can see and act outside the competency box of scenarios and environments for which the system was designed. The system’s competencies can be expanded over time with modifications to software, sensors, etc.; however, it is unclear at what point the competency box becomes large enough to safely eliminate the role of the human operator. One area where advanced automation may be applied is Urban Air Mobility (UAM). Current UAM concepts envision fleets of highly automated air vehicles providing on-demand transport for people and goods. A phased development of UAM has been proposed, beginning with on-board pilots and transitioning to a future state where automated vehicles operate with minimal human involvement. Proponents of UAM note that this final state reduces cost as well as eliminating pilot error, identified as a contributing factor in many aircraft accidents. However, eliminating human involvement also risks eliminating their positive contributions to system resilience. Here we examine Concepts of Operation proposed for future UAM systems and explore how humans can best be incorporated to maintain resilience while minimizing cost and risk. A human-autonomy teaming approach is suggested.

Advanced Air Mobility↗

m:N and Human Autonomy Teaming Concepts for High Density Vertiport Operations

This report focuses on the role of the Fleet Manager (FM) and, in particular, the ways in which automation could support their position as they manage multiple aircraft and operators in a highly dynamic, advanced air mobility (e.g., air taxi) environment, specifically "high-density vertiport" (HDV) regions. Similar to terminal area operations for traditional aviation, operations involving HDVs will need to be highly structured while also remaining resilient to the various contingencies that can happen in that environment. The role of the FM is consistent with an “m:N” architecture, where “m” number of operators cooperatively manage “N” number of vehicles (where “N” is always larger than “m”). In such a paradigm it is critical to provide the operator with the tools and information necessary to manage their fleet safely and navigate the known pitfalls with highly automated, complex systems (e.g., brittleness, insufficient situation awareness, skill degradation). As the field of m:N has expanded as an area of study, a set of higher-level automation concepts have emerged—namely “plays,” “working agreements,” and “human-autonomy teaming” (HAT)—that could support operators in this new role.

human autonomy teaming↗

A Remote, Human-in-the-Loop Evaluation of a Multiple-Drone Delivery Operation

Over time, advances in unmanned aircraft systems (UAS) have enabled a shift in the operational paradigm from one operator managing one aircraft to that of multiple operators working together to manage multiple aircraft. This shift has highlighted the need for effective human-autonomy teaming methods to maintain manageable workload levels for operators as well as high standards of system performance and safety. This paper presents a study aimed at evaluating whether automation can help operators manage workload during small UAS (sUAS) package delivery scenarios featuring contingency situations. These contingency situations, resulting from unplanned UAS Volume Reservations (UVRs), required flight path reroutes for multiple aircraft simultaneously. The study manipulated the number of aircraft affected by the UVRs and the level of automation support. The presence of terrain conflicts was also controlled within each scenario. Due to the COVID-19 pandemic, subjects were not able to gain direct access to the Ground Control System (GCS). Therefore, the study was conducted using a subject-surrogate paradigm that required subjects to relay commands through a verbal protocol from remote locations outside of the lab to a researcher surrogate who had direct control of the GCS interfaces at the lab location. Results show that the automated support condition was associated with faster reroute response times, more efficient reroute maneuvers, and significantly lower levels of perceived workload than the manual reroute condition. However, the automation support level did not significantly impact pilots’ ability to avoid the UVR successfully; pilots were overwhelmingly capable of avoiding the UVR in all conditions. The presence of terrain conflicts primarily impacted pilot performance by leading to multiple uploads per vehicle, which was not typically required when pilots only needed to maneuver laterally. Although subjects did not have direct control over the GCS, subjective ratings indicate that the displays under test provided them with sufficient information to manage their aircraft and promptly respond to the unplanned UVRs. Overall, the objective and subjective data strongly suggest that the verbal protocol and subject-surrogate paradigm were effective methods for collecting data remotely amid the COVID-19 pandemic.

multi-UAS↗

Human Factors Research Needs for In-Time Aviation Safety Management Systems (IASMS) Design: Enabling the NASA “Sky for All” Future Airspace Vision

Integrated safety management will be paramount for safely enabling the envisioned transformations of the future National Airspace System. Addressing the increasing need for advanced data analytics and fusion of aviation safety data, managed by human decision-makers, is essential for realizing the vision. The proposal, if accepted, will discuss safety management system challenges and how the concept of In-time Aviation Safety Management Systems addresses the need. It will also discuss human factors challenges involved in future integrated safety management, including trust, over-reliance, human-optimized data visualization, human-autonomy teaming, training, communication and dissemination of data, situation awareness, task load, and accountability.

Lawrence J Prinzel III↗

Distributed Sensing and Reasoning for Advanced Air Mobility Health Management and Mission Assurance

As envisioned, Advanced Air Mobility (AAM) and Urban Air Mobility (UAM) will introduce new vehicles and operations within the national airspace, moving people and cargo safely and efficiently at a much larger scale than today. Driven by transformative technology and revolutionary aircraft, this movement must still manage technical, regulatory, operational, and policy challenges. NASA’s work in support of AAM and UAM includes, but is not limited to tools, technologies, and architectures for distributed sensing of aircraft, data & reasoning services exchange, Human-Autonomy Teaming (HAT), contingency management, and vehicle health management. This paper builds upon these concepts and evaluates the use of distributed sensing and infrastructure assistance towards health management and mission assurance of UAM vehicles in specific operational scenarios. Through analysis of these example missions, aided by the data produced by the conceptual distributed sensing and reasoning infrastructure, we define opportunities for state estimation, diagnosis, and key decision points affecting the health state of the vehicle and the airspace volume. As a result, we define a number of measurable health state parameters providing relevant information to drive decision-making in contingency situations or feed automation tools in support of operators and managers.

Safety↗

Preliminary Development of Multi-Vehicle (m:N) Operations with NASA Langley’s Remote Vehicle Operations Center

To achieve the vision of Advanced Air Mobility (AAM), a transition from localized operations of aircraft to remote operations is being pursued across many use cases. This transition will allow fewer human operators to manage more increasingly autonomous aircraft (i.e., m operators managing N vehicles, or m:N). To study this operational concept, the National Aeronautics and Space Administration (NASA) Langley Research Center (LaRC) has developed a prototype remote vehicle operations center and ground control station (GCS) software to conduct research with simulated and real flight operations. To date, flight operations at LaRC have been limited to one vehicle per operator. However, the current paper describes initial development and considerations for enabling m:N flight operations at LaRC. Further, the research described in this paper provides the foundation for a concept of operations (ConOps) that will be developed to support remote operators managing multiple increasingly autonomous vehicles, with the goal of exploring human-autonomy teaming (HAT) concepts that enable more advanced m:N operations. Two key enablers have been identified to facilitate successful m:N operations: GCS software updates for multi-vehicle management and procedural updates for vehicle handoffs during off-nominal events. Additionally, specific modifications were identified across five key areas: technology and software, team structure, inter-team communication, contingency plans, and operator decision flows. Next steps in forming the LaRC m:N ConOps will include working with subject-matter experts to identify off-nominal scenarios, implementing the recommended GCS functionality for m:N operations, and performing integration testing of facility capabilities and new operational procedures. Although the future m:N ConOps will be tailored to the NASA LaRC remote operations facility and flight range, it is intended to be a transparent, accessible, and reality-based exemplar for external organizations seeking to create or evaluate their own m:N operational concepts.

m:N↗

Reduced Crew Operations Research at NASA Ames Research Center

In 2012, NASA began exploring the feasibility of single pilot reduced crew operations (SPORCO) in the context of scheduled passenger air carrier operations (i.e., Parts 121 and 135). This research was spurred by two trends in aviation research: the trend toward reducing costs and a shortage of pilots. A series of simulations were conducted to develop tools and a concept of operations to support RCO. This slide deck is a summary of the NASA Ames RCO research prepared for an R T team at Airbus. Airbus is considering moving forward with reducing crew during the cruise phase of flight with long-haul flights and is interested in the work we have completed.

reduced crew operations↗

Human Automation Teaming: Lessons Learned and Future Directions

Full autonomy seems to be the goal for system developers in almost every area of the economy. However, as we move from automated systems to autonomous systems, designers have needed to insert humans to oversee automation that has traditionally been brittle or incomplete. This creates its own problems as the operator is usually out of the loop when the automation hands over problems that it cannot handle. To better handle these situations, it has been proposed that we develop human automation teams that have shared goals and objectives to support task performance. This paper will describe an initial model of Human Automation Teaming (HAT) which has three elements: transparency, bi-directional communications, and human-directed execution. Transparency in our model is a method for giving insight into the reasoning behind automated recommendations and actions, bi-directional communication allows the operator to communicate directly with the automation, and finally the automation defers execution to the human. The model was implemented through a number of features on an electronic flight bag (EFB) which are described in the paper. The EFB was installed in a mid-fidelity flight simulator and used by 12 airline pilots to support diversion decisions during off-nominal flight scenarios. Pilots reported that working with the HAT automation made diversion decisions easier and reduced their workload. They also reported that the information provided about diversion airports was similar to what they would receive from ground dispatch, thus making coordination with dispatch easier and less time consuming. These HAT features engender more trust in the automation when appropriate, and less when not, allowing improved supervision of automated functions by flight crews.

Human-Autonomy Teaming↗

m:N ConOps/R&R Remote Simulation

This presentation details the experimental design of an investigation of small unmanned aircraft system (sUAS) operations involving multiple vehicle management by a remote operator. The study is part of an ongoing effort to explore multiple vehicle control by multiple operators, i.e., the control of N vehicles by m operators (m:N operations). For this effort, NASA and collaborators have developed prototypes of a concept of operations (ConOps), roles and responsibilities (R&R) for operators and supervisors, and a ground control station (GCS), including software displays and interfaces. Participants in this study acted as the pilot-in-command of twelve aircraft flying pre-approved routes in a simulation of a food delivery operation utilizing sUAS in the San Diego, CA area. Each participant experienced four experimental trials. Twice within the course of each trial, participants were responsible for responding to a sudden, unanticipated, and high-priority contingency: an airspace restriction for sUAS operations known as a UAS Volume Reservation (UVR). Upon issuance of a UVR, pilots were expected to reroute affected vehicles around the airspace. The level of automation (LoA) and workload of the flight rerouting task were varied. The LoA was manipulated by providing reroute suggestions ("auto" condition) for aircraft or by requiring pilots to manually reroute ("manual" condition) affected vehicles. Workload was varied as a function of the number of vehicles affected by the UVR contingencies: 2 vehicles ("low workload" condition) versus 4 vehicles ("high workload" condition). Additionally, some vehicles required pilots to adjust for terrain conflicts while avoiding the UVR region. Due to the COVID-19 pandemic, in-person data collection for this study was not possible. Researchers adapted to this circumstance through the development of remote data collection protocol. Participants were able to view adapted GCS displays using the Microsoft Teams teleconferencing platform and responded to events by using a verbal protocol developed for the experiment. Using this protocol, participants provided instructions for actions to a researcher, referred to as the surrogate, to carry out on their behalf. This presentation describes the experiment design, including special details for remote data collection via a subject-surrogate configuration, and concludes with planned data analysis and results to be presented at a later date.

multi-UAS↗

Attentional Considerations in Advanced Air Mobility Operations: Control, Manage, or Assist?

The implementation of automation will enable Advanced Air Mobility (AAM), which could alter the hu-man’s responsibilities from those of an active controller to a passive monitor of vehicles. Mature AAM operations will likely rely on both experienced and novice operators to supervise multiple aircraft. As AAM constitutes a complex and increasingly autonomous system, the human operator’s set of responsibilities will transition from those of a controller, to a manager, and eventually to an assistant to highly automated systems. The development of AAM will require system designers to characterize these three sets of human responsibilities. The present work proposes different human responsibilities across various roles (i.e., pilot in command, system operator, system assistant) in the context of AAM along with pertinent attention-related constructs that could contribute to each of the three identified roles of AAM operators including situation awareness, workload, complacency, and vigilance.

Advanced Air Mobility↗

Where is the Human in the Loop? Human Factors Analysis of Extended Visual Line of Sight Unmanned Aerial System Operations within a Remote Operations Environment

Many envisioned technological and conceptual innovations focus on allocating more functions to automation, relegating the human as an afterthought if not a nuisance. Yet, until complete autonomy is realized, the human will remain “in the loop”. The National Aeronautics and Space Administration is supporting research for the development and maturation of automated technologies and architectures for the future of advanced air mobility. Standing up a remote operations center used to control, manage, and monitor multiple highly automated vehicles is an important step towards realizing the advanced air mobility vision. At the National Aeronautics and Space Administration’s Langley Research Center, a remote operation center exists and has been tested using humans piloting simulated vehicles. In this paper, we explore the human element within live flight operations that rely on increasingly automated technologies. Four ground control station operators performed multiple live flight operations. We employed a naturalistic approach and relied on qualitative data such as interviews and discussions with subject matter experts to help facilitate discovery. The present work evaluates the functions that the human and the automation had during the live operations, lists psychological constructs that may have promoted or reduced task performance, and provides recommendations on design of the remote operations environment and training of future ground control station operators.

Advanced Air Mobility↗

Where is the Human in the Loop? Human Factors Analysis of Extended Visual Line of Sight Unmanned Aerial System Operations within a Remote Operations Environment

Many envisioned technological and conceptual innovations focus on allocating more functions to automation, relegating the human as an afterthought if not a nuisance. Yet, until complete autonomy is realized, the human will remain “in the loop”. The National Aeronautics and Space Administration is supporting research for the development and maturation of automated technologies and architectures for the future of advanced air mobility. Standing up a remote operations center used to control, manage, and monitor multiple highly automated vehicles is an important step towards realizing the advanced air mobility vision. At the National Aeronautics and Space Administration’s Langley Research Center, a remote operation center exists and has been tested using humans piloting simulated vehicles. In this paper, we explore the human element within live flight operations that rely on increasingly automated technologies. Four ground control station operators performed multiple live flight operations. We employed a naturalistic approach and relied on qualitative data such as interviews and discussions with subject matter experts to help facilitate discovery. The present work evaluates the functions that the human and the automation had during the live operations, lists psychological constructs that may have promoted or reduced task performance, and provides recommendations on design of the remote operations environment and training of future ground control station operators.

Advanced Air Mobility↗

MPATH (Measuring Performance for Autonomy Teaming with Humans) Ground Control Station: Design Approach and Initial Usability Results

Envisioned future Advanced Air Mobility (AAM) operations will require a transition of aircraft command and control from onboard pilots to remote operators. The National Aeronautics and Space Administration (NASA) has developed a research ground control station (GCS) software called MPATH (Measuring Performance for Autonomy Teaming with Humans) to study the human factors of remote operators in a representative AAM environment, where small uncrewed aerial systems (sUAS; simulated or real) act as surrogates for larger AAM aircraft. A primary focus of the research being conducted with the MPATH GCS is scalability (i.e., one human managing multiple vehicles). MPATH has demonstrated to be a useful capability for human factors research and remote operations. Two initial usability studies and a multi-vehicle control assessment were recently conducted, and usability data and operator feedback were collected. Generally, participants rated MPATH high on usability and interface quality, whereas information quality was rated slightly lower. These results were supported by specific feedback. Several generalized GCS design recommendations are proposed based on the results and feedback from these flight activities. Future updates to MPATH will incorporate the proposed recommendations. In practice, these recommendations could be used by any GCS software designer or developer to promote usability and safety.

Advanced Air Mobility↗