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Stress, Cognition, and Human Performance: A Literature Review and Conceptual Framework

The following literature review addresses the effects of various stressors on cognition. While attempting to be as inclusive as possible, the review focuses its examination on the relationships between cognitive appraisal, attention, memory, and stress as they relate to information processing and human performance. The review begins with an overview of constructs and theoretical perspectives followed by an examination of effects across attention, memory, perceptual-motor functions, judgment and decision making, putative stressors such as workload, thermals, noise, and fatigue and closes with a discussion of moderating variables and related topics. In summation of the review, a conceptual framework for cognitive process under stress has been assembled. As one might imagine, the research literature that addresses stress, theories governing its effects on human performance, and experimental evidence that supports these notions is large and diverse. In attempting to organize and synthesize this body of work, I was guided by several earlier efforts (Bourne & Yaroush, 2003; Driskell, Mullen, Johnson, Hughes, & Batchelor, 1992; Driskell & Salas, 1996; Haridcock & Desmond, 2001; Stokes & Kite, 1994). These authors should be credited with accomplishing the monumental task of providing focused reviews in this area and their collective efforts laid the foundation for this present review. Similarly, the format of this review has been designed in accordance with these previous exemplars. However, each of these previous efforts either simply reported general findings, without sufficient experimental illustration, or narrowed their scope of investigation to the extent that the breadth of such findings remained hidden from the reader. Moreover, none of these examinations yielded an architecture that adequately describes or explains the inter-relations between information processing elements under stress conditions.

Stress↗

Human Performance Models of Pilot Behavior

Five modeling teams from industry and academia were chosen by the NASA Aviation Safety and Security Program to develop human performance models (HPM) of pilots performing taxi operations and runway instrument approaches with and without advanced displays. One representative from each team will serve as a panelist to discuss their team s model architecture, augmentations and advancements to HPMs, and aviation-safety related lessons learned. Panelists will discuss how modeling results are influenced by a model s architecture and structure, the role of the external environment, specific modeling advances and future directions and challenges for human performance modeling in aviation.

Foyle, David C.↗

A Perspective on Computational Human Performance Models as Design Tools

The design of interactive systems, including levels of automation, displays, and controls, is usually based on design guidelines and iterative empirical prototyping. A complementary approach is to use computational human performance models to evaluate designs. An integrated strategy of model-based and empirical test and evaluation activities is particularly attractive as a methodology for verification and validation of human-rated systems for commercial space. This talk will review several computational human performance modeling approaches and their applicability to design of display and control requirements.

Jones, Patricia M.↗

A Portable Battery for Objective, Nonobtrusive Measures of Human Performance

A need exists for a standardized battery of human performance tests in order to measure the effects of various treatments. The present paper reports on progress in such a program, funded jointly by NASA and the Navy. Three batteries are available which differ in length (7.5, 15, and 30 minutes), and number of tests in the battery (3, 10, and 15). All tests are implemented on a portable, lap-held, briefcase-sized microprocessor (NEC PC 8201A). Performances measured include information processing, memory, visual perception, reasoning, motor skills, etc. Current programs are underway to determine norms, reliabilities, stabilities, factor structure of tests, comparisons with marker tests, apparatus suitability, etc.

Kennedy, Robert S.↗

Evaluating human performance modeling for system assessment: Promise and problems

The development and evaluation of computational human performance models is examined. An intention is to develop models which can be used to interact with system prototypes and simulations to perform system assessment. Currently LR is working on a set of models emulating cognitive, psychomotor, auditory, and visual activity for multiple operator positions of a command and control simulation system. These models, developed in conjunction with BBN Systems and Technologies, function within the simulation environment and allow for both unmanned system assessment and manned (human-in-loop) assessment of system interface and team interactions. These are relatively generic models with built-in flexibility which allows modification of some model parameters. These models have great potential for improving the efficiency and effectiveness of system design, test, and evaluation. However, the extent of the practical utility of these models is unclear. Initial verification efforts comparing model performance within the simulation to actual human operators on a similar, independent simulation have been performed and current efforts are directed at comparing human and model performance within the same simulation environment.

Patterson, Robert W.↗

Identifying Outside Influences as Latent Factors to Risk in Human Performance

During the Acquisition Life Cycle for a program, there are several opportunities for the system in design to be adjusted in accordance with its changing landscape as it is being shaped by evolving policy and organizational culture. Human Systems Integration is integral to identifying these opportunities of change as there are a set number of activities that may account for altered operational states, human performance deviations, and overall component engagement if HSI is enacted early enough in the life cycle. Some changes that occur in the operational environment may not be accounted for since the organizational culture and practices are not currently a part of the HSI focus. Likewise, policy changes themselves from a top-to-bottom analysis may not have the appearance of effecting human performance until having gone through a trail-and-error period. Workarounds to adjust for unforeseen policy affects become the system's solution that usually includes changes in the training and education of the operators, maintainers, and support personnel. A system full of workarounds and off-normal practices, that cause operators to disregard the purpose of the design, coupled with the false notion that these activities are proven for successful system operation, is the very definition of “an accident waiting to happen”. Unforeseen changes in policies and practices that cause new and unusual activities to successfully and keep the system running, should be considered latent factors that may cause a potential mishap, and not part of the resilience that humans provide to the successful operation of the system. This presentation will explore how latent factors may find their way into system operations and how they can be identified and addressed.

Human Systems Integration↗

Evaluating Nextgen Closely Spaced Parallel Operations Concepts with Validated Human Performance Models: Flight Deck Guidelines

The objectives of the current research were to develop valid human performance models (HPMs) of approach and land operations; use these models to evaluate the impact of NextGen Closely Spaced Parallel Operations (CSPO) on pilot performance; and draw conclusions regarding flight deck display design and pilot-ATC roles and responsibilities for NextGen CSPO concepts. This document presents guidelines and implications for flight deck display designs and candidate roles and responsibilities. A companion document (Gore, Hooey, Mahlstedt, & Foyle, 2013) provides complete scenario descriptions and results including predictions of pilot workload, visual attention and time to detect off-nominal events.

guidelines↗

An Overview of the NASA Aviation Safety Program (AVSP) Systemwide Accident Prevention (SWAP) Human Performance Modeling (HPM) Element

An overview is provided of the Human Performance Modeling (HPM) element within the NASA Aviation Safety Program (AvSP). Two separate model development tracks for performance modeling of real-world aviation environments are described: the first focuses on the advancement of cognitive modeling tools for system design, while the second centers on a prescriptive engineering model of activity tracking for error detection and analysis. A progressive implementation strategy for both tracks is discussed in which increasingly more complex, safety-relevant applications are undertaken to extend the state-of-the-art, as well as to reveal potential human-system vulnerabilities in the aviation domain. Of particular interest is the ability to predict the precursors to error and to assess potential mitigation strategies associated with the operational use of future flight deck technologies.

Foyle, David C.↗

The Human Performance Envelope: Past Research, Present Activities and Future Directions

Air traffic controllers (ATCOs) must maintain a consistently high level of human performance in order to maintain flight safety and efficiency. In current control environments, performance-influencing factors such as workload, fatigue and situation awareness can co-occur, and interact, to effect performance. However, multifactor influences and the association with performance are under-researched. This study utilized a high fidelity human in the loop enroute air traffic control simulation to investigate the relationship between workload, situation awareness and ATCO performance. The study aimed to replicate and extend Edwards, Sharples, Wilson and Kirwans (2012) previous study and confirm multifactor interactions with a participant sample of ex-controllers. The study also aimed to extend Edwards et als previous research by comparing multifactor relationships across 4 automation conditions. Results suggest that workload and SA may interact to produce a cumulative impact on controller performance, although the effect of the interaction on performance may be dependent on the context and amount of automation present. Findings have implications for human-automation teaming in air traffic control, and the potential prediction and support of ATCO performance.

human performance envelope↗

The viability of establishing collaborative, reconfigurable research environments for the Human Performance Research Laboratory at NASA Ames

This paper will review and summarize research initiatives conducted between 1987 and 1992 at NASA Ames Research Center by a research team from the University of Michigan Architecture Research Laboratory. These research initiatives, funded by a NASA grant NAG2-635, examined the viability of establishing collaborative, reconfigurable research environments for the Human Performance Research Laboratory at NASA Ames in California. Collaborative Research Environments are envisioned as a way of enhancing the work of NASA research teams, optimizing the use of shared resources, and providing superior environments for housing research activities. The Integrated Simulation Project at NASA, Ames Human Performance Research Laboratory is one of the current realizations of this initiative.

Clipson, Colin↗

Effect of Changing the Center of Gravity on Human Performance in Simulated Lunar Gravity

Subjective measures of physical exertion, compensation, and controllability while performing tasks in simulated reduced gravity can be affected by changing the center of gravity (CG) of the overall system. The CG of the overall system is defined as the combined CG of the subject, the spacesuit, and the equipment required to change the CG. PURPOSE: To determine if changing the CG affects subjective ratings of suited human performance in simulated lunar gravity. METHODS: A custom weight support structure interfaced with the lunar prototype spacesuit, allowing manipulation of the CG. Weight locations to alter CG were based on a reference subject (81.6 kg, 182.9 cm). Six subjects (80.0 +/- 10.6 kg, 182.3 +/- 6.2 cm) completed 4 tasks (walking, kneel/stand, rock pickup, and shoveling) with system CG at 3 different locations (B=4.8/1.0, C=7.6/14.4, and P=11.2/20.1 cm aft/above the standard subject?s CG). Lunar gravity (0.17-g) was simulated by parabolic flight. Suited testing was performed at 29.6 kPa with a combined suit and structure mass of 181 kg. In all conditions, subjects provided ratings of perceived exertion (RPE) and the gravity compensation and performance scale (GCPS) upon completion of each task. RESULTS: Mean RPE and GCPS were highest at P for all tasks. Variability was greatest at B and lowest at C, and large variations between subjects at the same CG existed for both RPE and GCPS. These trends were not consistent with results from unsuited CG studies performed in other underwater and overhead suspension lunar gravity simulations. CONCLUSION: Modifying CG during suited testing at lunar gravity seems to affect subjective human performance. However, variation in subjective ratings at a given CG location indicates that further study is needed to determine the interactions among lunar gravity simulation, system CG, system mass, and subject characteristics such as anthropometry, strength, and fitness.

Chappell, Steven P.↗

The N2-P3 complex of the evoked potential and human performance

The N2-P3 complex and other endogenous components of human evoked potential provide a set of tools for the investigation of human perceptual and cognitive processes. These multidimensional measures of central nervous system bioelectrical activity respond to a variety of environmental and internal factors which have been experimentally characterized. Their application to the analysis of human performance in naturalistic task environments is just beginning. Converging evidence suggests that the N2-P3 complex reflects processes of stimulus evaluation, perceptual resource allocation, and decision making that proceed in parallel, rather than in series, with response generation. Utilization of these EP components may provide insights into the central nervous system mechanisms modulating task performance unavailable from behavioral measures alone. The sensitivity of the N2-P3 complex to neuropathology, psychopathology, and pharmacological manipulation suggests that these components might provide sensitive markers for the effects of environmental stressors on the human central nervous system.

Odonnell, Brian F.↗

An Experimental Investigation of Human Performance Differences Depending on Simulator Complexity

As a different approach to collect human reliability analysis (HRA) data compared to the full-scope simulator studies, Idaho National Laboratory (INL) has attempted to collect HRA data based on Simplified Human Error Experimental Program (SHEEP), which uses a simplified simulator and student participants. To date, INL has considered the SHEEP approach using simplified simulators such as Rancor Microworld and Compact Nuclear Simulator to complement – not replace – full-scope studies as well as to mainly collect HRA data for estimating nominal/basic human error probabilities (HEPs) needed in the HRA quantification process. This study is a part of the project aiming to suggest how to support full-scope data collection studies based on SHEEP. This paper first introduces major tasks within the SHEEP framework. Then, as one of the major tasks, why and how we have planned to experimentally investigate human performance differences depending on simulator complexity are mainly introduced in this paper.

99 GENERAL AND MISCELLANEOUS↗

EFCOG Human Performance Improvement Task Group: Task 20-2, Asking Better Error Precursor Questions for Effective Job Planning, Pre-Job Briefs, and Event Investigations

The second principle of human performance states: “error-likely situations are predictable, manageable, and preventable.” An error-likely situation comes into play when task-related factors exceed the capabilities of the individual, creating a mismatch at the point when the individual is “touching” either the physical or the paper plant. The simple presence of adverse conditions cannot be error-likely unless a specific action is to occur within that set of adverse conditions.

99 GENERAL AND MISCELLANEOUS↗