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At least 73 records · Page 4

Enabling Advanced Air Mobility Operations through Appropriate Trust in Human-Autonomy Teaming: Foundational Research Approaches and Applications

Emerging Advanced Air Mobility(AAM)operations will be enabled by increasingly autonomous systems, requiring technologies to take on more responsibilities and fundamentally altering traditional human-automation interaction paradigms. The growing reliance on higher levels of automation will necessitate research to identify capabilities and principles that facilitate humans and machines working and thinking better together, i.e., human-autonomy teaming (HAT). Trust is an inherent requirement in effective teams because when members work interdependently, those agents (human, automation) must be willing to accept a level of risk to rely upon each other to reach goals and contribute to team tasks. This work provides an initial approach to enabling AAM operations through appropriate trust within HAT. The main contributions of this approach resides in connecting the construct of trust to mental models. Using the outlined mental model approach, we propose novel HAT strategies, such as Adaptive Trust Calibration, and preview planned research activities derived from this approach. Additionally, we propose several practical applications that can currently be employed by AAM development communities.

Eric T Chancey↗

Designing and Training for Appropriate Trust in Increasingly Autonomous Advanced Air Mobility Operations: A Mental Model Approach: Version 1

To enable effective human-autonomy teaming (HAT) in Advanced Air Mobility (AAM) operations, the current paper presents a theoretical framework to design and train for appropriate trust in automation. The novel contribution of this work resides in connecting the construct of trust to mental models and showing how this method could be used to enable emerging HAT concepts such as Adaptive Trust Calibration. To contextualize this framework, in section 2 we discuss simplified vehicle operations (SVO) and remote vehicle operations (RVO), which are leading operational concepts within AAM. In section 3 we describe our perspective on automation and increasingly autonomous systems and present a brief discussion on human-automation interaction and human-autonomy teaming. In section 4 we provide a detailed discussion on the construct of trust in automation. In section 5 we present a framework that associates mental models with trust through principles of transparent design. Finally, in section 6 we present three descriptive models for designing and training for appropriate trust in increasingly autonomous systems.

Human-Autonomy Teaming↗

Automation & Autonomy Standards and Guidelines for Space Vehicles

The NASA Office of the Chief Health and Medical Officer (OCHMO) requested HRP conduct a survey of industry and government standards and guidelines for the interaction of automation/autonomy with humans. Guidance for verification testing of human-automation designs was also requested. A rapid response was requested so that the deliverables could be provided as part of a future NASA solicitation for automated systems for HLS. The project began with a broad review and analysis of prior NASA work in this area, as well as external standards related to human interaction with automation/autonomy. The team reviewed approximately 200 documents, and interviewed multiple industry and government subject matter experts (SMEs). “Gold standard” documents were selected for focus and key categories were identified. A cross-walk of standards was created, and common standards and guidelines were selected and rephrased (where necessary) to be information-rich, concise, and usable. Verification guidelines and examples were also developed. The final report includes an introduction to automation and autonomy, selected standards and guidelines, verification method guidance, and research gaps. In addition to the report, the team delivered a list of candidate standards for autonomous vehicles, as well as a list of candidate standards for a future NASA-STD-3001 update on automation/autonomy. The presentation will describe the rapid response project approach and methods, examples of standards and guidelines identified and delivered to OCHMO, and research needed to develop additional automation/autonomy design guidance where gaps currently exist.

automation↗

Responsible Adoption of Artificial Intelligence (AI) in Electric Grid Operations

The future of the grid will be powered by AI—or undermined by it. Artificial intelligence is rapidly reshaping grid operations, improving fault detection, forecasting accuracy, and real-time optimization. As AI systems move closer to operational decision loops, however, they introduce new consequence pathways: expanded attack surfaces, model integrity risks, regulatory exposure, and human-automation challenges. This talk presents a consequence-driven framework for deploying AI responsibly in the electric grid. Attendees will gain practical strategies to strengthen resilience, boost reliability, and deploy AI securely — ensuring the grid of the future is not only smarter but safer.

25 - ENERGY STORAGE↗

Trustworthiness and Trust: Identifying Factors that Drive Successful Human-AI Interaction in Nuclear Power Plant Applications

Emerging technologies such as artificial intelligence (AI) and machine learning (ML) are rapidly evolving and considered a promising tool for efficient and continued safe operations of the U.S. nuclear power plants (NPPs). Emerging AI techniques like large language models (LLMs) are one such technology that may support personnel at existing NPPs perform work more efficiently. For example, operators may query the current operational status of a power plant via a chat interface leveraging LLMs to access plant-related information in an interactive manner rather than manually collecting various sensor data for tasks such as surveillances or completing work orders. This is a fundamental shift in the way operators currently perform their tasks today. The literature of human-automation interaction indicates that trust is a crucial factor that drives successful interaction between a human operator and an automated system, like an AI-infused NPP application. This work presents the results of a literature review on key factors that relate to trust in AI/LLM technologies for NPP applications. The relevant literature of human factors and cognitive engineering has identified various factors related to trust including trustworthiness, performance characteristics, operator skill and perceived risk. This preliminary literature review will guide development and evaluation of models involving the identified factors influencing trust in AI and develop a framework for human-centered design for interface between humans and AI. By addressing trust, this work supports developing a technical basis for designing key characteristics of AI/LLM to support calibrated trust, which will ultimately support wide-scale adoption of AI/LLM technologies, as well as ensure safe, effective, and reliable use.

99 - GENERAL AND MISCELLANEOUS↗

Moving NASA Beyond Low Earth Orbit: Future Human-Automation-Robotic Integration Challenges

This presentation will provide an overview of current human spaceflight operations. It will also describe how future exploration missions will have to adapt and evolve in order to deal with more complex missions and communication latencies. Additionally, there are many implications regarding advanced automation and robotics, and this presentation will outline future human-automation-robotic integration challenges.

human-robotic↗

SIG: Multiple Views on Safety-Critical Automation: Aircraft, Autonomous Vehicles, Air Traffic Management and Satellite Ground Segments Perspectives

This SIG focuses on the engineering of automation in interactive critical systems. Automation has already been studied in a number of (sub-) disciplines and application fields: design, human factors, psychology, (software) engineering, aviation, health care, games. One distinguishing feature of the area we are focusing on is that in the field of interactive critical systems properties such as reliability, dependability, fault tolerance are as important as usability, user experience or overall acceptance issues. The SIG targets at two problem areas: first the engineering of the user interaction with (partly-) autonomous systems: how to design, build and assess autonomous behavior, especially in cases where there is a need to represent on the user interface both autonomous and interactive objects. An example of such integration is the representation of an unmanned aerial vehicle (UAV) (where no direct interaction is possible), together with aircrafts (that have to be instructed by an air traffic controller to avoid the UAV). Second the design and engineering of user interaction in general for autonomous objects/systems (for example a cruise control in a car or an autopilot in an aircraft). The goal of the SIG is to raise interest in the CHI community on the general aspects of automation and to identify a community of researchers and practitioners interested in those increasingly prominent issues of interfaces towards (semi)-autonomous systems. The expected audience should be interested in addressing the issues of integration of mainly unconnected research domains to formulate a new joint research agenda.

human-automation interaction↗

Becoming Earth Independent: Human-Automation-Robotics Integration Challenges for Future Space Exploration

Future exploration missions will require NASA to integrate more automation and robotics in order to accomplish mission objectives. This presentation will describe on the future challenges facing the human operator (astronaut, ground controllers) as we increase the amount of automation and robotics in spaceflight operations. It will describe how future exploration missions will have to adapt and evolve in order to deal with more complex missions and communication latencies. This presentation will outline future human-automation-robotic integration challenges.

human-robotic↗

Multiple Views on Safety-Critical Automation: Aircraft, Autonomous Vehicles, Air Traffic Management and Satellite Ground Segments Perspectives

This SIG focuses on the engineering of automation in interactive critical systems. Automation has already been studied in a number of (sub-) disciplines and application fields: design, human factors, psychology, (software) engineering, aviation, health care, games. One distinguishing feature of the area we are focusing on is that in the field of interactive critical systems properties such as reliability, dependability, fault-tolerance are as important as usability, user experience or overall acceptance issues. The SIG targets at two problem areas: first the engineering of the user interaction with (partly-) autonomous systems: how to design, build and assess autonomous behavior, especially in cases where there is a need to represent on the user interface both autonomous and interactive objects. An example of such integration is the representation of an unmanned aerial vehicle (UAV) (where no direct interaction is possible), together with aircrafts (that have to be instructed by an air traffic controller to avoid the UAV). Second the design and engineering of user interaction in general for autonomous objects systems (for example a cruise control in a car or an autopilot in an aircraft). The goal of the SIG is to raise interest in the CHI community on the general aspects of automation and to identify a community of researchers and practitioners interested in those increasingly prominent issues of interfaces towards (semi)-autonomous systems. The expected audience should be interested in addressing the issues of integration of mainly unconnected research domains to formulate a new joint research agenda.

safety-critical automation↗

Differing Air Traffic Controller Responses to Similar Trajectory Prediction Errors

A Human-In-The-Loop simulation was conducted in January of 2013 in the Airspace Operations Laboratory at NASA's Ames Research Center. The simulation airspace included two en route sectors feeding the northwest corner of Atlanta's Terminal Radar Approach Control. The focus of this paper is on how uncertainties in the study's trajectory predictions impacted the controllers ability to perform their duties. Of particular interest is how the controllers interacted with the delay information displayed in the meter list and data block while managing the arrival flows. Due to wind forecasts with 30-knot over-predictions and 30-knot under-predictions, delay value computations included errors of similar magnitude, albeit in opposite directions. However, when performing their duties in the presence of these errors, did the controllers issue clearances of similar magnitude, albeit in opposite directions?

trajectory prediction uncertainty↗

A First Look at the Evolution of Flight Crew Requirements for Emerging Market Aircraft

This is an exciting time for aviation. New vehicle and airspace technologies promise large increases in the number of aircraft in operation. One critical technology for these emerging markets is the increased use of automated systems to reduce pilot skill, training, and proficiency requirements. While the use of these systems promises to reduce or eliminate pilot functions in the long-term, the technology development for the required functions will necessitate a phased transition. The transition to, and adoption of automated systems will generate new safety challenges. This paper is a first look at a model to help frame flight crew functions for evaluation of future operational requirements. The model is intended to provide required flight crew functions regardless of whether the functions are performed by human or artificial agent. It is hoped that the model will be useful in identifying safety challenges and enabling a safe transition for the new aviation markets. The paper presents some background for a model for framing the flight crew function model and some thoughts about next steps.

safety-critical automation↗

A Closer Look at Automation Behavior During a Human-in-the-Loop Simulation

A 2012 Human-In-The-Loop air traffic control simulation investigated a gradual paradigm-shift in the allocation of functions between operators and automation. Air traffic controllers staffed five adjacent high-altitude en route sectors, and during the course of a two-week experiment, worked traffic under four different function allocation concepts aligned with increasingly mature NextGen operational environments. These NextGen time-frames ranged from near current-day operations to nearly fully-automated control, in which the ground systems automation was responsible for detecting conflicts, issuing strategic and tactical resolutions, and alerting controllers to exceptional circumstances. This paper continues the investigations reported in previous publications. Analyses of data surrounding the conflict-resolution task serve as the context in which we investigate the interactions between controllers and the automation.

Human-Automation Interaction↗

Humans, Autonomy, and eVTOLs

Electric Vertical Takeoff and Landing (eVTOL) vehicle and airspace technologies promise large increases in the number of aircraft in operation. One critical technology for these emerging markets is the increased use of automated systems to reduce pilot skill, training, and proficiency requirements. While the use of these systems promises to reduce or eliminate pilot functions in the long-term, the technology development for the required functions will necessitate a phased transition. The transition to, and adoption of automated systems will generate new safety challenges. This presentation discusses current safety challenges, new challenges for eVTOLs, and some research focused on addressing these challenges.

Human-Automation Interaction↗

Differing Air Traffic Controller Responses to Similar Trajectory Prediction Errors: An Interrupted Time-Series Analysis of Controller Behavior

A Human-In-The-Loop simulation was conducted in January of 2013 in the Airspace Operations Laboratory at NASAs Ames Research Center. The simulation airspace included two en route sectors feeding the northwest corner of Atlantas Terminal Radar Approach Control. The focus of this paper is on how uncertainties in the studys trajectory predictions impacted the controllers ability to perform their duties. Of particular interest is how the controllers interacted with the delay information displayed in the meter list and data block while managing the arrival flows. Due to wind forecasts with 20-knot over-predictions and 20-knot under-predictions, delay value computations included errors of similar magnitude, albeit in opposite directions. However, when performing their duties in the presence of these errors, did the controllers issue clearances of similar magnitude, albeit in opposite directions?

human-automation interaction↗

Thinking outside the box: The human role in increasingly automated aviation systems

Rapid advances in artificial intelligence are enabling automated systems to operate in an increasingly autonomous manner in domains that previously required the involvement of human operators. Examples are rail transport systems, self-driving cars, and warehouse delivery systems. From time to time, such automation encounters operational conditions that fall outside a “competency box” within which the system has been designed to operate. Human operators add resilience because they can see and act outside the competency box of scenarios and environments for which the system was designed. The system’s competencies can be expanded over time with modifications to software, sensors, etc.; however, it is unclear at what point the competency box becomes large enough to safely eliminate the role of the human operator. One area where advanced automation may be applied is Urban Air Mobility (UAM). Current UAM concepts envision fleets of highly automated air vehicles providing on-demand transport for people and goods. A phased development of UAM has been proposed, beginning with on-board pilots and transitioning to a future state where automated vehicles operate with minimal human involvement. Proponents of UAM note that this final state reduces cost as well as eliminating pilot error, identified as a contributing factor in many aircraft accidents. However, eliminating human involvement also risks eliminating their positive contributions to system resilience. Here we examine Concepts of Operation proposed for future UAM systems and explore how humans can best be incorporated to maintain resilience while minimizing cost and risk. A human-autonomy teaming approach is suggested.

Advanced Air Mobility↗