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Perspectives on knowledge in engineering design

Various perspectives are given of the knowledge currently used in engineering design, specifically dealing with knowledge-based expert systems (KBES). Constructing an expert system often reveals inconsistencies in domain knowledge while formalizing it. The types of domain knowledge (facts, procedures, judgments, and control) differ from the classes of that knowledge (creative, innovative, and routine). The feasible tasks for expert systems can be determined based on these types and classes of knowledge. Interpretive tasks require reasoning about a task in light of the knowledge available, where generative tasks create potential solutions to be tested against constraints. Only after classifying the domain by type and level can the engineer select a knowledge-engineering tool for the domain being considered. The critical features to be weighed after classification are knowledge representation techniques, control strategies, interface requirements, compatibility with traditional systems, and economic considerations.

Rasdorf, W. J.

Computer-assisted knowledge acquisition for hypermedia systems

The usage of procedural and declarative knowledge to set up the structure or 'web' of a hypermedia environment is described. An automated knowledge acquisition tool was developed that helps a knowledge engineer elicit and represent an expert's knowledge involved in performing procedural tasks. The tool represents both procedural and prerequisite, declarative knowledge that supports each activity performed by the expert. This knowledge is output and subsequently read by a hypertext scripting language to generate the link between blank, but labeled cards. Each step of the expert's activity and each piece of supporting declarative knowledge is set up as an empty node. An instructional developer can then enter detailed instructional material concerning each step and declarative knowledge into these empty nodes. Other research is also described that facilitates the translation of knowledge from one form into a form more readily useable by computerized systems.

Steuck, Kurt

Autonomously acquiring declarative and procedural knowledge for ICAT systems

The construction of Intelligent Computer Aided Training (ICAT) systems is critically dependent on the ability to define and encode knowledge. This knowledge engineering effort can be broadly divided into two categories: domain knowledge and expert or task knowledge. Domain knowledge refers to the physical environment or system with which the expert interacts. Expert knowledge consists of the set of procedures and heuristics employed by the expert in performing their task. Both these areas are a significant bottleneck in the acquisition of knowledge for ICAT systems. This paper presents a research project in the area of autonomous knowledge acquisition using a passive observation concept. The system observes an expert and then generalizes the observations into production rules representing the domain expert's knowledge.

Kovarik, Vincent J., Jr.

A Survey of Knowledge Management Research & Development at NASA Ames Research Center

This chapter catalogs knowledge management research and development activities at NASA Ames Research Center as of April 2002. A general categorization scheme for knowledge management systems is first introduced. This categorization scheme divides knowledge management capabilities into five broad categories: knowledge capture, knowledge preservation, knowledge augmentation, knowledge dissemination, and knowledge infrastructure. Each of nearly 30 knowledge management systems developed at Ames is then classified according to this system. Finally, a capsule description of each system is presented along with information on deployment status, funding sources, contact information, and both published and internet-based references.

Keller, Richard M.

U.S. Spacesuit Knowledge Capture – Creation, Curation, and Dissemination

The U.S. spacesuit is a special system that has intrigued and fascinated the world since Neil Armstrong set foot on the Moon in 1969. With over 50 years since that momentous achievement, NASA is planning to land the first woman and next man on the Moon in the near future. This goal begets the need to build a new spacesuit, a spacesuit created from the legacy knowledge of the Extravehicular Mobility Unit (EMU), combined with knowledge gained from technology development over the decades. As NASA transitions to its new horizon, the U.S. Spacesuit Knowledge Capture (SKC) Program is poised to help. The SKC Program’s primary function has been to capture, curate, and disseminate spacesuit-related knowledge among scientists, engineers, and technicians. The SKC Program was created in 2007 to capture knowledge primarily from spacesuit subject-matter experts (SMEs) who were retiring from NASA. These SMEs had 30 to 50 years of spacesuit knowledge. Over the years, the SKC Program has evolved and expanded its scope with a current focus on complementing the buildup of the Exploration EMU (xEMU) at the Johnson Space Center. As part of this focus, the SKC Program recently teamed with the xEMU Community of Practice (CoP) for knowledge sharing. The xEMU CoP provides a forum where early career engineers, professionals new to human spaceflight, and the xEMU community can come together regularly to seek guidance, share knowledge, meet their peers, discover resources, and ask questions. The CoP created an environment where the knowledge can be easily and routinely captured and recorded. The recorded events are archived and curated in an SKC Program library and disseminated as appropriate. This paper details the roles that the SKC Program and CoP play in the xEMU buildup, along with the navigation of the creation, curation, and dissemination processes.

Cinda Chullen

The elements of design knowledge capture

This paper will present the basic constituents of a design knowledge capture effort. This will include a discussion of the types of knowledge to be captured in such an effort and the difference between design knowledge capture and more traditional knowledge base construction. These differences include both knowledge base structure and knowledge acquisition approach. The motivation for establishing a design knowledge capture effort as an integral part of major NASA programs will be outlined, along with the current NASA position on that subject. Finally the approach taken in design knowledge capture for Space Station will be contrasted with that used in the HSTDEK project.

Freeman, Michael S.

Construction of dynamic stochastic simulation models using knowledge-based techniques

Over the past three decades, computer-based simulation models have proven themselves to be cost-effective alternatives to the more structured deterministic methods of systems analysis. During this time, many techniques, tools and languages for constructing computer-based simulation models have been developed. More recently, advances in knowledge-based system technology have led many researchers to note the similarities between knowledge-based programming and simulation technologies and to investigate the potential application of knowledge-based programming techniques to simulation modeling. The integration of conventional simulation techniques with knowledge-based programming techniques is discussed to provide a development environment for constructing knowledge-based simulation models. A comparison of the techniques used in the construction of dynamic stochastic simulation models and those used in the construction of knowledge-based systems provides the requirements for the environment. This leads to the design and implementation of a knowledge-based simulation development environment. These techniques were used in the construction of several knowledge-based simulation models including the Advanced Launch System Model (ALSYM).

Williams, M. Douglas

Study of Design Knowledge Capture (DKC) schemes implemented in magnetic bearing applications

A design knowledge capture (DKC) scheme was implemented using frame-based techniques. The objective of such a system is to capture not only the knowledge which describes a design, but also that which explains how the design decisions were reached. These knowledge types were labelled definitive and explanatory, respectively. Examination of the design process helped determine what knowledge to retain and at what stage that knowledge is used. A discussion of frames resulted in the recognition of their value to knowledge representation and organization. The FORMS frame system was used as a basis for further development, and for examples using magnetic bearing design. The specific contributions made by this research include: determination that frame-based systems provide a useful methodology for management and application of design knowledge; definition of specific user interface requirements, (this consists of a window-based browser); specification of syntax for DKC commands; and demonstration of the feasibility of DKC by applications to existing designs. It was determined that design knowledge capture could become an extremely valuable engineering tool for complicated, long-life systems, but that further work was needed, particularly the development of a graphic, window-based interface.

Source record

TARGET's role in knowledge acquisition, engineering, validation, and documentation

We investigate the use of the TARGET task analysis tool for use in the development of rule-based expert systems. We found TARGET to be very helpful in the knowledge acquisition process. It enabled us to perform knowledge acquisition with one knowledge engineer rather than two. In addition, it improved communication between the domain expert and knowledge engineer. We also found it to be useful for both the rule development and refinement phases of the knowledge engineering process. Using the network in these phases required us to develop guidelines that enabled us to easily translate the network into production rules. A significant requirement for TARGET remaining useful throughout the knowledge engineering process was the need to carefully maintain consistency between the network and the rule representations. Maintaining consistency not only benefited the knowledge engineering process, but also has significant payoffs in the areas of validation of the expert system and documentation of the knowledge in the system.

Levi, Keith R.

A Knowledge-Based System Developer for aerospace applications

A prototype Knowledge-Based System Developer (KBSD) has been developed for aerospace applications by utilizing artificial intelligence technology. The KBSD directly acquires knowledge from domain experts through a graphical interface then builds expert systems from that knowledge. This raises the state of the art of knowledge acquisition/expert system technology to a new level by lessening the need for skilled knowledge engineers. The feasibility, applicability , and efficiency of the proposed concept was established, making a continuation which would develop the prototype to a full-scale general-purpose knowledge-based system developer justifiable. The KBSD has great commercial potential. It will provide a marketable software shell which alleviates the need for knowledge engineers and increase productivity in the workplace. The KBSD will therefore make knowledge-based systems available to a large portion of industry.

Shi, George Z.

Evaluation of Flight Attendant Technical Knowledge

Accident and incident reports have indicated that flight attendants have numerous opportunities to provide the flight-deck crew with operational information that may prevent or lessen the severity of a potential problem. Additionally, as carrier fleets transition from three person to two person flight-deck crews, the reliance upon the cabin crew for the transfer of this information may increase further. Recent research indicates that flight attendants do not feel confident in their ability to describe mechanical parts or malfunctions of the aircraft, and the lack of flight attendant technical training has been referenced in a number of recent reports. Chute and Wiener describe five factors which may produce communication barriers between cockpit and cabin crews: the historical background of aviation, the physical separation of the two crews, psychosocial issues, regulatory factors, and organizational factors. By examining these areas of division we can identify possible bridges and address the implications of deficient cockpit/cabin communication on flight safety. Flight attendant operational knowledge may provide some mitigation of these barriers. The present study explored both flight attendant technical knowledge and flight attendant and pilot expectations of flight attendant technical knowledge. To assess the technical knowledge of cabin crewmembers, 177 current flight attendants from two U.S. carriers voluntarily completed a 13-item technical quiz. To investigate expectations of flight attendant technical knowledge, 181 pilots and a second sample of 96 flight attendants, from the same two airlines, completed surveys designed to capture each group's expectations of operational knowledge required of flight attendants. Analyses revealed several discrepancies between the present level of flight attendant operational knowledge and pilots' and flight attendants' expected and desired levels of technical knowledge. Implications for training will be discussed.

Dunbar, Melisa G.

A Discussion of Knowledge Based Design

A discussion of knowledge and Knowledge- Based design as related to the design of aircraft is presented. The paper discusses the perceived problem with existing design studies and introduces the concepts of design and knowledge for a Knowledge- Based design system. A review of several Knowledge-Based design activities is provided. A Virtual Reality, Knowledge-Based system is proposed and reviewed. The feasibility of Virtual Reality to improve the efficiency and effectiveness of aerodynamic and multidisciplinary design, evaluation, and analysis of aircraft through the coupling of virtual reality technology and a Knowledge-Based design system is also reviewed. The final section of the paper discusses future directions for design and the role of Knowledge-Based design.

Wood, Richard M.

Marshall Space Flight Center Propulsion Systems Department (PSD) Knowledge Management (KM) Initiative

NASA Marshall Space Flight Center's Propulsion Systems Department (PSD) is four months into a fifteen month Knowledge Management (KM) initiative to support enhanced engineering decision making and analyses, faster resolution of anomalies (near-term) and effective, efficient knowledge infused engineering processes, reduced knowledge attrition, and reduced anomaly occurrences (long-term). The near-term objective of this initiative is developing a KM Pilot project, within the context of a 3-5 year KM strategy, to introduce and evaluate the use of KM within PSD. An internal NASA/MSFC PSD KM team was established early in project formulation to maintain a practitioner, user-centric focus throughout the conceptual development, planning and deployment of KM technologies and capabilities within the PSD. The PSD internal team is supported by the University of Alabama's Aging Infrastructure Systems Center of Excellence (AISCE), lntergraph Corporation, and The Knowledge Institute. The principle product of the initial four month effort has been strategic planning of PSD KNI implementation by first determining the "as is" state of KM capabilities and developing, planning and documenting the roadmap to achieve the desired "to be" state. Activities undertaken to suppo~th e planning phase have included data gathering; cultural surveys, group work-sessions, interviews, documentation review, and independent research. Assessments and analyses have beon pedormed including industry benchmarking, related local and Agency initiatives, specific tools and techniques used and strategies for leveraging existing resources, people and technology to achieve common KM goals. Key findings captured in the PSD KM Strategic Plan include the system vision, purpose, stakeholders, prioritized strategic objectives mapped to the top ten practitioner needs and analysis of current resource usage. Opportunities identified from research, analyses, cultural1KM surveys and practitioner interviews include: executive and senior management sponsorship, KM awareness, promotion and training, cultural change management, process improvement, leveraging existing resources and new innovative technologies to align with other NASA KM initiatives (convergence: the big picture). To enable results based incremental implementation and future growth of the KM initiative, key performance measures have been identified including stakeholder value, system utility, learning and growth (knowledge capture, sharing, reduced anomaly recurrence), cultural change, process improvement and return-on-investment. The next steps for the initial implementation spiral (focused on SSME Turbomachinery) have been identified, largely based on the organization and compilation of summary level engineering process models, data capture matrices, functional models and conceptual-level svstems architecture. Key elements include detailed KM requirements definition, KM technology architecture assessment, - evaluation and selection, deployable KM Pilot design, development, implementation and evaluation, and justifying full implementation (estimated Return-on-Investment). Features identified for the notional system architecture include the knowledge presentation layer (and its components), knowledge network layer (and its components), knowledge storage layer (and its components), User Interface and capabilities. This paper provides a snapshot of the progress to date, the near term planning for deploying the KM pilot project and a forward look at results based growth of KM capabilities with-in the MSFC PSD.

Caraccioli, Paul

US Spacesuit Knowledge Capture

The ability to learn from both the mistakes and successes of the past is vital to assuring success in the future. Due to the close physical interaction between spacesuit systems and human beings as users, spacesuit technology and usage lends itself rather uniquely to the benefits realized from the skillful organization of historical information; its dissemination; the collection and identification of artifacts; and the education of those in the field. The National Aeronautics and Space Administration (NASA), other organizations and individuals have been performing United States (U.S.) Spacesuit Knowledge Capture since the beginning of space exploration. Avenues used to capture the knowledge have included publication of reports; conference presentations; specialized seminars; and classes usually given by veterans in the field. More recently the effort has been more concentrated and formalized whereby a new avenue of spacesuit knowledge capture has been added to the archives in which videotaping occurs engaging both current and retired specialists in the field presenting technical scope specifically for education and preservation of knowledge. With video archiving, all these avenues of learning can now be brought to life with the real experts presenting their wealth of knowledge on screen for future learners to enjoy. Scope and topics of U.S. spacesuit knowledge capture have included lessons learned in spacesuit technology, experience from the Gemini, Apollo, Skylab and Shuttle programs, hardware certification, design, development and other program components, spacesuit evolution and experience, failure analysis and resolution, and aspects of program management. Concurrently, U.S. spacesuit knowledge capture activities have progressed to a level where NASA, the National Air and Space Museum (NASM), Hamilton Sundstrand (HS) and the spacesuit community are now working together to provide a comprehensive closed-looped spacesuit knowledge capture system which includes

Chullen, Cinda

U.S. Spacesuit Knowledge Capture Status and Initiatives

The National Aeronautics and Space Administration (NASA), other organizations and individuals have been performing United States (U.S.) spacesuit knowledge capture since the beginning of space exploration via publication of reports, conference presentations, specialized seminars, and classes instructed by veterans in the field. Recently, the effort has been more concentrated and formalized whereby a new avenue of spacesuit knowledge capture has been added to the archives through which videotaping occurs, engaging both current and retired specialists in the field presenting technical scope specifically for education and preservation of knowledge or being interviewed to archive their significance to NASA s history. Now with video archiving, all these avenues of learning are brought to life with the real experts presenting their wealth of knowledge on screen for future learners to enjoy. U.S. spacesuit knowledge capture topics have included lessons learned in spacesuit technology, experience from the Gemini, Apollo, Skylab and Shuttle programs, hardware certification, design, development and other program components, spacesuit evolution and experience, failure analysis and resolution, aspects of program management, and personal interviews. These archives of actual spacesuit legacy now reflect its rich history and will provide a wealth of knowledge which will greatly enhance the chances for the success of future and more ambitious spacesuit system programs. In this paper, NASA s formal spacesuit knowledge capture efforts will be reviewed and a status will be provided to reveal initiatives and accomplishments since the inception of the more formal U.S. spacesuit knowledge program. A detail itemization of the actual archives will be addressed along with topics that are now available to the general NASA community and the public. Additionally, the latest developments in the archival relationship with the Smithsonian will be discussed.

Chullen, Cinda

U.S. Spacesuit Knowledge Capture Status and Initiatives

The National Aeronautics and Space Administration (NASA), other organizations and individuals have been performing United States (U.S.) spacesuit knowledge capture since the beginning of space exploration via publication of reports, conference presentations, specialized seminars, and classes instructed by veterans in the field. Recently, the effort has been more concentrated and formalized whereby a new avenue of spacesuit knowledge capture has been added to the archives through which videotaping occurs, engaging both current and retired specialists in the field presenting technical scope specifically for education and preservation of knowledge or being interviewed to archive their significance to NASA's history. Now with video archiving, all these avenues of learning are brought to life with the real experts presenting their wealth of knowledge on screen for future learners to enjoy. U.S. spacesuit knowledge capture topics have included lessons learned in spacesuit technology, experience from the Gemini, Apollo, Skylab and Shuttle programs, hardware certification, design, development and other program components, spacesuit evolution and experience, failure analysis and resolution, aspects of program management, and personal interviews. These archives of actual spacesuit legacy now reflect its rich history and will provide a wealth of knowledge which will greatly enhance the chances for the success of future and more ambitious spacesuit system programs. In this paper, NASA s formal spacesuit knowledge capture efforts will be reviewed and a status will be provided to reveal initiatives and accomplishments since the inception of the more formal U.S. spacesuit knowledge program. A detail itemization of the actual archives will be addressed along with topics that are now available to the general NASA community and the public. Additionally, the latest developments in the archival relationship with the Smithsonian will be discussed.

Chullen, Cinda

Exploring the Moon: Preserving the Legacy Through Spacesuit Knowledge Capture and Strategic Communication

NASA is returning to the Moon to stay. To establish a sustained lunar presence, astronauts will pack spacesuits, surface-mobility tools, rovers, and decades’ worth of knowledge. The U.S. Spacesuit Knowledge Capture (SKC) and Strategic Communications (Strat Comm) team is specialized in capturing, preserving, and sharing space-related knowledge with NASA scientists, technicians, engineers, vendors, and the public to support space exploration. Since the SKC Program’s 2007 inception, its focus has been to capture and share valuable spacesuit-related knowledge with the NASA community. As the program evolved, its notoriety, funding, scope, and staffing expanded from a one-person, part-time, unfunded operation to a small-team, funded entity. Currently, this team has been formulated with a diverse skillset to meet the requirements of its stakeholders. The SKC and Strat Comm team has used its skills to produce over 260 recorded knowledge captures of subject-matter experts (SMEs) and photoshoots. These knowledge captures are in the form of photographs, lectures, workshops, vignettes, videos, and interviews containing essential space-related knowledge. To help educate the space community and public, this trove of information (e.g., videos of world-class facilities, photographs, and SME lectures), produced inside NASA Johnson Space Center, can be obtained through various sources. During Fiscal Year 2024, the SKC and Strat Comm team will focus on several initiatives. Examples of initiatives include the following: 1) share lessons learned during NASA’s internal venues such as Safety & Health Day and Day of Remembrance; 2) share knowledge with the public, educators, and students through a media production titled Exploring the Moon; and 3) highlight NASA’s unique capabilities and expertise in a video series titled What’s Behind This Door? This paper discusses the team's approach, unique capture capability, initiatives, and much more.

Cinda Chullen

Exploring the Moon: Preserving the Legacy Through Spacesuit Knowledge Capture and Strategic Communication

NASA is returning to the Moon to stay. To establish a sustained lunar presence, astronauts will pack spacesuits, surface-mobility tools, rovers, and decades’ worth of knowledge. The U.S. Spacesuit Knowledge Capture (SKC) and Strategic Communications (Strat Comm) team is specialized in capturing, preserving, and sharing space-related knowledge with NASA scientists, technicians, engineers, vendors, and the public to support space exploration. Since the SKC Program’s 2007 inception, its focus has been to capture and share valuable spacesuit-related knowledge with the NASA community. As the program evolved, its notoriety, funding, scope, and staffing expanded from a one-person, part-time, unfunded operation to a small-team, funded entity. Currently, this team has been formulated with a diverse skillset to meet the requirements of its stakeholders. The SKC and Strat Comm team has used its skills to produce over 260 recorded knowledge captures of subject-matter experts (SMEs) and photoshoots. These knowledge captures are in the form of photographs, lectures, workshops, vignettes, videos, and interviews containing essential space-related knowledge. To help educate the space community and public, this trove of information (e.g., videos of world-class facilities, photographs, and SME lectures), produced inside NASA Johnson Space Center, can be obtained through various sources. During Fiscal Year 2024, the SKC and Strat Comm team will focus on several initiatives. Examples of initiatives include the following: 1) share lessons learned during NASA’s internal venues such as Safety & Health Day and Day of Remembrance; 2) share knowledge with the public, educators, and students through a media production titled Exploring the Moon; and 3) highlight NASA’s unique capabilities and expertise in a video series titled What’s Behind This Door? This paper discusses the team's approach, unique capture capability, initiatives, and much more.

Cinda Chullen