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Team Performance and Error Management in Chinese and American Simulated Flight Crews: The Role of Cultural and Individual Differences

This report describes results of a study conducted for NASA-Langley Research Center. This study is part of a program of research conducted for NASA-LARC that has focused on identifying the influence of national culture on the performance of flight crews. We first reviewed the literature devoted to models of teamwork and team performance, crew resource management, error management, and cross-cultural psychology. Davis (1999) reported the results of this review and presented a model that depicted how national culture could influence teamwork and performance in flight crews. The second study in this research program examined accident investigations of foreign airlines in the United States conducted by the National Transportation Safety Board (NTSB). The ability of cross-cultural values to explain national differences in flight outcomes was examined. Cultural values were found to covary in a predicted way with national differences, but the absence of necessary data in the NTSB reports and limitations in the research method that was used prevented a clear understanding of the causal impact of cultural values. Moreover, individual differences such as personality traits were not examined in this study. Davis and Kuang (2001) report results of this second study. The research summarized in the current report extends this previous research by directly assessing cultural and individual differences among students from the United States and China who were trained to fly in a flight simulator using desktop computer workstations. The research design used in this study allowed delineation of the impact of national origin, cultural values, personality traits, cognitive style, shared mental model, and task workload on teamwork, error management and flight outcomes. We briefly review the literature that documents the importance of teamwork and error management and its impact on flight crew performance. We next examine teamwork and crew resource management training designed to improve teamwork. This is followed by discussion of the potential influence of national culture on teamwork and crew resource management. We then examine the influence of other individual and team differences, such as personality traits, cognitive style, shared mental model, and task workload. We provide a heuristic model that depicts the influence of national culture and individual differences on teamwork, error management and flight outcomes. The results demonstrate the usefulness of the model for future research.

Davis, Donald D.↗

Implementation and Assessment of Advanced Analog Vector-Matrix Processor

This paper discusses the design and implementation of an analog optical vecto-rmatrix coprocessor with a throughput of 128 Mops for a personal computer. Vector matrix calculations are inherently parallel, providing a promising domain for the use of optical calculators. However, to date, digital optical systems have proven too cumbersome to replace electronics, and analog processors have not demonstrated sufficient accuracy in large scale systems. The goal of the work described in this paper is to demonstrate a viable optical coprocessor for linear operations. The analog optical processor presented has been integrated with a personal computer to provide full functionality and is the first demonstration of an optical linear algebra processor with a throughput greater than 100 Mops. The optical vector matrix processor consists of a laser diode source, an acoustooptical modulator array to input the vector information, a liquid crystal spatial light modulator to input the matrix information, an avalanche photodiode array to read out the result vector of the vector matrix multiplication, as well as transport optics and the electronics necessary to drive the optical modulators and interface to the computer. The intent of this research is to provide a low cost, highly energy efficient coprocessor for linear operations. Measurements of the analog accuracy of the processor performing 128 Mops are presented along with an assessment of the implications for future systems. A range of noise sources, including cross-talk, source amplitude fluctuations, shot noise at the detector, and non-linearities of the optoelectronic components are measured and compared to determine the most significant source of error. The possibilities for reducing these sources of error are discussed. Also, the total error is compared with that expected from a statistical analysis of the individual components and their relation to the vector-matrix operation. The sufficiency of the measured accuracy of the processor is compared with that required for a range of typical problems. Calculations resolving alloy concentrations from spectral plume data of rocket engines are implemented on the optical processor, demonstrating its sufficiency for this problem. We also show how this technology can be easily extended to a 100 x 100 10 MHz (200 Cops) processor.

Gary, Charles K.↗

In-Time Non-Participant Casualty Risk Assessment to Support Onboard Decision Making for Autonomous Unmanned Aircraft

Numerous operational paradigms, technologies, and missions are emerging as newcomers to the National Airspace System (NAS) develop small Unmanned Aircraft Systems (sUAS), personal air vehicles and other Urban Air Mobility (UAM) concepts. As the list of applications expands, maintaining the safety of the current airspace system remains one of the core concerns preventing widespread commercial implementation of these concepts. Further, the risks associated with unmanned aircraft operations themselves have to be recognized and mitigated in a timely manner. Safety-critical risks include, but are not limited to, flight outside of approved airspace, unsafe proximity to people or property, critical system failures, loss-of control, and cyber-security related risks. Instead of reacting to accidents, a set of predictive and data-driven risk monitoring, assessment, and mitigation capabilities are envisioned to help capture and eliminate hazards as these systems become operational. NASA’s System-wide Safety project is performing R&D on such a safety assurance concept. As part of this concept, this paper describes an architecture that continuously monitors a diverse set of onboard and ground-based sources to estimate and predict non-participant casualty risk during flight. Timely identification of the changing nature of this risk can inform decision making processes to mitigate current and impending situations.

Ancel, Ersin↗

The effects of expressivity and flight task on cockpit communication and resource management

The results of an investigation to develop a methodology for evaluating crew communication behavior on the flight deck and a flight simulator experiment to test the effects of crew member expressivity, as measured by the Personal Attributes Questionnarie, and flight task on crew communication and flight performance are discussed. A methodology for coding and assessing flight crew communication behavior as well as a model for predicting that behavior is advanced. Although not enough crews were found to provide valid statistical tests, the results of the study tend to indicate that crews in which the captain has high expressivity perform better than those whose captain is low in expressivity. There appears to be a strong interaction between captains and first officers along the level of command dimension of communication. The PAQ appears to identify those pilots who offer disagreements and inititate new subjects for discussion.

Jensen, R. S.↗

A Process Model of Interpersonal Relationship Formation in Isolated and Confined Environments

Future space crews will face several challenges such as living and working in a confined environment, isolated from others. These circumstances increase the importance of interpersonal compatibility, teamwork, and team performance. The interpersonal compatibility of space crews has been and continues to be of interest to both NASA and the Institute of Biomedical Problems (IBMP), whose research informs operations for Roscosmos. In NASA-sponsored research, interpersonal compatibility has been examined in terms of how the combination of team members’ personality traits, values, and demographics shape team member relationships and team performance overtime. IBMP-sponsored research mostly has moved away from trait-based approaches toward an idiographic (in-depth, heavily descriptive) approach to researching crew interpersonal relations. This research uses software such as Personal Self-Perception and Attitudes (PSPA), network approaches to team member relations, and content analysis of interactions to assess interpersonal compatibility, and infer states and team dynamics. Our research program integrated these ideas. Our primary research aim was to develop and empirically test a process model of interpersonal relationship formation in isolated and confinement environments. We created a model, collected data from teams in an isolated and confined environment, and applied a novel analytical strategy that combines trait, state, and interaction data (i.e., relational events). We focused specifically on the formation of strained relationships in isolation and confinement—or with whom fellow crewmembers find it difficult to work.

S T Bell↗

Extravehicular Mobility Unit Penetration Probability from Micrometeoroids and Orbital Debris: Revised Analytical Model and Potential Space Suit Improvements

The NASA Extravehicular Mobility Unit (EMU) micrometeoroid and orbital debris protection ability has recently been assessed against an updated, higher threat space environment model. The new environment was analyzed in conjunction with a revised EMU solid model using a NASA computer code. Results showed that the EMU exceeds the required mathematical Probability of having No Penetrations (PNP) of any suit pressure bladder over the remaining life of the program (2,700 projected hours of 2 person spacewalks). The success probability was calculated to be 0.94, versus a requirement of >0.91, for the current spacesuit s outer protective garment. In parallel to the probability assessment, potential improvements to the current spacesuit s outer protective garment were built and impact tested. A NASA light gas gun was used to launch projectiles at test items, at speeds of approximately 7 km per second. Test results showed that substantial garment improvements could be made, with mild material enhancements and moderate assembly development. The spacesuit s PNP would improve marginally with the tested enhancements, if they were available for immediate incorporation. This paper discusses the results of the model assessment process and test program. These findings add confidence to the continued use of the existing NASA EMU during International Space Station (ISS) assembly and Shuttle Operations. They provide a viable avenue for improved hypervelocity impact protection for the EMU, or for future space suits.

Chase, Thomas D.↗

A Methodology for Evaluating Artifacts Produced by a Formal Verification Process

The goal of this study is to produce a methodology for evaluating the claims and arguments employed in, and the evidence produced by formal verification activities. To illustrate the process, we conduct a full assessment of a representative case study for the Enabling Technology Development and Demonstration (ETDD) program. We assess the model checking and satisfiabilty solving techniques as applied to a suite of abstract models of fault tolerant algorithms which were selected to be deployed in Orion, namely the TTEthernet startup services specified and verified in the Symbolic Analysis Laboratory (SAL) by TTTech. To this end, we introduce the Modeling and Verification Evaluation Score (MVES), a metric that is intended to estimate the amount of trust that can be placed on the evidence that is obtained. The results of the evaluation process and the MVES can then be used by non-experts and evaluators in assessing the credibility of the verification results.

Siminiceanu, Radu I.↗

Human Reliability Assessments: Using the Past (Shuttle) to Predict the Future (Orion)

NASA (National Aeronautics and Space Administration) Johnson Space Center (JSC) Safety and Mission Assurance (S&MA) uses two human reliability analysis (HRA) methodologies. The first is a simplified method which is based on how much time is available to complete the action, with consideration included for environmental and personal factors that could influence the human's reliability. This method is expected to provide a conservative value or placeholder as a preliminary estimate. This preliminary estimate or screening value is used to determine which placeholder needs a more detailed assessment. The second methodology is used to develop a more detailed human reliability assessment on the performance of critical human actions. This assessment needs to consider more than the time available, this would include factors such as: the importance of the action, the context, environmental factors, potential human stresses, previous experience, training, physical design interfaces, available procedures/checklists and internal human stresses. The more detailed assessment is expected to be more realistic than that based primarily on time available. When performing an HRA on a system or process that has an operational history, we have information specific to the task based on this history and experience. In the case of a Probabilistic Risk Assessment (PRA) that is based on a new design and has no operational history, providing a "reasonable" assessment of potential crew actions becomes more challenging. In order to determine what is expected of future operational parameters, the experience from individuals who had relevant experience and were familiar with the system and process previously implemented by NASA was used to provide the "best" available data. Personnel from Flight Operations, Flight Directors, Launch Test Directors, Control Room Console Operators and Astronauts were all interviewed to provide a comprehensive picture of previous NASA operations. Verification of the assumptions and expectations expressed in the assessments will be needed when the procedures, flight rules and operational requirements are developed and then finalized.

DeMott, Diana↗

Human Reliability Assessments: Using the Past (Shuttle) to Predict the Future (Orion)

NASA (National Aeronautics and Space Administration) Johnson Space Center (JSC) Safety and Mission Assurance (S&MA) uses two human reliability analysis (HRA) methodologies. The first is a simplified method which is based on how much time is available to complete the action, with consideration included for environmental and personal factors that could influence the human's reliability. This method is expected to provide a conservative value or placeholder as a preliminary estimate. This preliminary estimate or screening value is used to determine which placeholder needs a more detailed assessment. The second methodology is used to develop a more detailed human reliability assessment on the performance of critical human actions. This assessment needs to consider more than the time available, this would include factors such as: the importance of the action, the context, environmental factors, potential human stresses, previous experience, training, physical design interfaces, available procedures/checklists and internal human stresses. The more detailed assessment is expected to be more realistic than that based primarily on time available. When performing an HRA on a system or process that has an operational history, we have information specific to the task based on this history and experience. In the case of a Probabilistic Risk Assessment (PRA) that is based on a new design and has no operational history, providing a "reasonable" assessment of potential crew actions becomes more challenging. To determine what is expected of future operational parameters, the experience from individuals who had relevant experience and were familiar with the system and process previously implemented by NASA was used to provide the "best" available data. Personnel from Flight Operations, Flight Directors, Launch Test Directors, Control Room Console Operators, and Astronauts were all interviewed to provide a comprehensive picture of previous NASA operations. Verification of the assumptions and expectations expressed in the assessments will be needed when the procedures, flight rules, and operational requirements are developed and then finalized.

DeMott, Diana L.↗

Scenario-Based Task Design for Airline Pilot Anticipatory Behaviors: Asynchronous Assessment of Complex Cognitive Skills

Airline pilots must anticipate potential threats to passenger safety and efficient flight. Such anticipation needs to occur at both the system and individual levels, yet no formal training for these anticipatory behaviors currently exists. The emerging field of resilience engineering provides a framework to explore this problem. Given the complex nature of this problem, the assessment portion of the project constituted a challenge. Simulator time is expensive as simulators are costly to run, and they are extremely limited in number. Also, by the nature of their work, pilots as a group are hard to connect with in person; thus, asynchronous methods were adopted. Further, to ensure that authentic pilot behaviors were observed, task-based scenarios were used rather than focus group or interview protocols. This session explores the design of asynchronous learning and a measure for assessing pilot anticipatory behaviors outside of a simulator to help design learning opportunities for pilots. The scenario-based and active assessment items will be discussed in detail, and demonstrations of these items will be shared. These items constitute the bulk of the challenge for this work. At the time of this writing, data is being collected to assess the effectiveness of the interactive training module and validate the measures. This data will be analyzed and presented as part of the session. This will include any linkages between the scenario-based and traditional assessment items.

task design↗

NASA's Contributions to Controlled Environment Agriculture

It may come as a surprise, but NASA has been a long-standing sponsor of controlled environment agriculture (CEA) research. This is based on the potential for using plants (crops) for life support systems in space. Through photosynthesis, crops could produce food and oxygen for humans, while removing CO2. In addition, plant transpiration could help purify waste water. NASAs interest in bioregenerative life support dates back to the late 1950s. At that time, much of the testing focused on algae, but over the years moved toward higher plants as CEA techniques improved. Throughout the 1980s and 90s, extensive testing was carried out at different universities to gather horticultural data for a range of crops, including wheat, soybean, lettuce, potato, sweet potato, cowpea, rice and more. These studies examined different electric light sources, mineral nutrition, recirculating hydroponics, effects of CO2, temperature, photosynthetic photon flux (PPF), and photoperiod on the crops, and identified cultivars that would be useful for space. Findings from these studies were then used to conduct large scale (20 sq m), closed atmosphere tests at Kennedy Space Center, and later at NASA Johnson Space Center, where plant growth chambers were linked to human habitats. Results showed that with high light input and careful horticultural management, about 20-25 sq m of crops under continuous cultivation could produce the O2 for one person, and about 40-50 sq m could produce enough dietary calories. The ability to sustain these production levels and accurately assess system costs and failures needs further study. In all likelihood, the use of plants for life support will evolve, where for early missions like the International Space Station, crops will be grown in small chambers to provide supplemental fresh foods. As mission durations and distances increase, the systems could expand to assume more of the life support burden. But the constraints of space travel require that these approaches be efficient in terms of mass, volume, and energy, which are similar to challenges facing terrestrial CEA, such as vertical agriculture systems.

Bioregenerative↗

Portable Wireless LAN Device and Two-way Radio Threat Assessment for Aircraft Navigation Radios

Measurement processes, data and analysis are provided to address the concern for Wireless Local Area Network devices and two-way radios to cause electromagnetic interference to aircraft navigation radio systems. A radiated emission measurement process is developed and spurious radiated emissions from various devices are characterized using reverberation chambers. Spurious radiated emissions in aircraft radio frequency bands from several wireless network devices are compared with baseline emissions from standard computer laptops and personal digital assistants. In addition, spurious radiated emission data in aircraft radio frequency bands from seven pairs of two-way radios are provided, A description of the measurement process, device modes of operation and the measurement results are reported. Aircraft interference path loss measurements were conducted on four Boeing 747 and Boeing 737 aircraft for several aircraft radio systems. The measurement approach is described and the path loss results are compared with existing data from reference documents, standards, and NASA partnerships. In-band on-channel interference thresholds are compiled from an existing reference document. Using these data, a risk assessment is provided for interference from wireless network devices and two-way radios to aircraft systems, including Localizer, Glideslope, Very High Frequency Omnidirectional Range, Microwave Landing System and Global Positioning System. The report compares the interference risks associated with emissions from wireless network devices and two-way radios against standard laptops and personal digital assistants. Existing receiver interference threshold references are identified as to require more data for better interference risk assessments.

Nguyen, Truong X.↗

An Introduction to Atmospheric Radiation: Review for the Bulletin of AMS

Whether you like a certain geophysical book or not, largely depends on your background. The field of radiative transfer and atmospheric radiation, in particular, combines people with a wide range of mathematical skills: from theoretical astrophysicists and nuclear physicists to meteorologists and ecologists. There is always a delicate balance between physical explanations and their mathematical interpretations. This balance is very personal and is based on your background. I came to the field of atmospheric radiative transfer as a mathematician with little knowledge of atmospheric physics. After being in the field for more than a decade, I still have gaps in my atmospheric science education. Thus I assess a radiative transfer book fi-om two main criteria: how well does it describe the material that is familiar to me (the radiative transfer equation and its numerical solutions) and how well does it help me to fill the gaps in my personal knowledge. So I present this review fi-om the perspective of a former mathematician working in the field of atmospheric radiation. . After being asked to review the book, my first intention was to compare the new edition with the previous one (Liou, 1980). In doing so, you can clearly follow the progress made in the field of atmospheric radiation over the past two decades. If there are few changes (as in Fundamental Radiative Transfer) or no changes at all (as in the Maxwell s equations), then the field has not seen much development. To the contrary, many differences between the two editions illustrate areas of major progress in the field, such as evidenced in Thermal Ineared Radiative Transfer and even in the creations of completely new fields like Three-Dimensional Radiative Transfer or Light Scattering by Nonspherical Particles. Obviously, the major changes happened not in the theory, which is at least half a century old, but in data quality and completely new measurements (mostly due to new satellite data) with higher accuracy and more reliability. The new edition illustrates this progress well.

Marshak, Alexander↗

Skylab medical experiments altitude test crew observations.

The paper deals with the crew's observations during training and the SMEAT 56-day test. Topics covered include the crew's adaptation to the SMEAT environment and medical experiments protocol. Personal observations are made of daily activities surrounding the medical experiments hardware, Skylab clothing, supplementary activities, recreational equipment, food, and waste management. An assessment of these items and their contributions to the Skylab flight program is made.

Bobko, K. J.↗

Trends In Satellite Communication

Report assesses trends in satellite communication from present to year 2010. Examines restrictions imposed by limited spectrum resource and technology needs created by trends. Personal communications, orbiting switchboards, and videophones foreseen.

Poley, William A.↗

Defining the performance gap: Conducting a self-assessment

This paper presents two different approaches to performing self-assessments of continuous improvement activities. Case Study 1 describes the activities performed by JSC to assess the implementation of continuous improvement efforts at the NASA Center. The JSC approach included surveys administered to randomly selected NASA personnel and personal interviews with NASA and contractor management personnel. Case Study 2 describes the continuous improvement survey performed by the JSC Safety, Reliability, and Quality Assurance (SR&QA) organization. This survey consisted of a short questionnaire (50 questions) administered to all NASA and contractor SR&QA personnel. The questionnaire is based on the eight categories of the President's Award for Quality and Productivity Improvement. It is designed to objectively determine placement on the TQ benchmark and identify a roadmap for improvement.

Braymer, Susan A.↗

Measuring and Modeling Shared Visual Attention

Multi-person teams are sometimes responsible for critical tasks, such as flying an airliner. Here we present a method using gaze tracking data to assess shared visual attention, a term we use to describe the situation where team members are attending to a common set of elements in the environment. Gaze data are quantized with respect to a set of N areas of interest (AOIs); these are then used to construct a time series of N dimensional vectors, with each vector component representing one of the AOIs, all set to 0 except for the component corresponding to the currently fixated AOI, which is set to 1. The resulting sequence of vectors can be averaged in time, with the result that each vector component represents the proportion of time that the corresponding AOI was fixated within the given time interval. We present two methods for comparing sequences of this sort, one based on computing the time-varying correlation of the averaged vectors, and another based on a chi-square test testing the hypothesis that the observed gaze proportions are drawn from identical probability distributions.We have evaluated the method using synthetic data sets, in which the behavior was modeled as a series of activities, each of which was modeled as a first-order Markov process. By tabulating distributions for pairs of identical and disparate activities, we are able to perform a receiver operating characteristic (ROC) analysis, allowing us to choose appropriate criteria and estimate error rates.We have applied the methods to data from airline crews, collected in a high-fidelity flight simulator (Haslbeck, Gontar Schubert, 2014). We conclude by considering the problem of automatic (blind) discovery of activities, using methods developed for text analysis.

attention↗