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ISO 9000 and/or Systems Engineering Capability Maturity Model?

For businesses and organizations to remain competitive today they must have processes and systems in place that will allow them to first identify customer needs and then develop products/processes that will meet or exceed the customers needs and expectations. Customer needs, once identified, are normally stated as requirements. Designers can then develop products/processes that will meet these requirements. Several functions, such as quality management and systems engineering management are used to assist product development teams in the development process. Both functions exist in all organizations and both have a similar objective, which is to ensure that developed processes will meet customer requirements. Are efforts in these organizations being duplicated? Are both functions needed by organizations? What are the similarities and differences between the functions listed above? ISO 9000 is an international standard of goods and services. It sets broad requirements for the assurance of quality and for management's involvement. It requires organizations to document the processes and to follow these documented processes. ISO 9000 gives customers assurance that the suppliers have control of the process for product development. Systems engineering can broadly be defined as a discipline that seeks to ensure that all requirements for a system are satisfied throughout the life of the system by preserving their interrelationship. The key activities of systems engineering include requirements analysis, functional analysis/allocation, design synthesis and verification, and system analysis and control. The systems engineering process, when followed properly, will lead to higher quality products, lower cost products, and shorter development cycles. The System Engineering Capability Maturity Model (SE-CMM) will allow companies to measure their system engineering capability and continuously improve those capabilities. ISO 9000 and SE-CMM seem to have a similar objective, which is to document the organization's processes and certify to potential customers the capability of a supplier to control the processes that determine the quality of the product or services being produced. The remaining sections of this report examine the differences and similarities between ISO 9000 and SE-CMM and make recommendations for implementation.

Sampson E. Gholston

The uses of Man-Made diamond in wafering applications

The continuing, rapid growth of the semiconductor industry requires the involvement of several specialized industries in the development of special products geared toward the unique requirements of this new industry. A specialized manufactured diamond to meet various material removal needs was discussed. The area of silicon wafer slicing has presented yet anothr challenge and it is met most effectively. The history, operation, and performance of Man-Made diamond and particularly as applied to silicon wafer slicing is discussed. Product development is underway to come up with a diamond specifically for sawing silicon wafers on an electroplated blade.

Fallon, D. B.

Concurrent and Collaborative Engineering Implementation in an R and D Organization

Concurrent Engineering (CE), and Collaborative Engineering (or Collaborative Product Development - CPD) have emerged as new paradigms with significant impact in the development of new products and processes. With documented and substantiated success in the automotive and technology industries CE and, most recently, CPD are being touted as innovative management philosophies for many other business sectors including Research and De- velopment. This paper introduces two independent research initiatives conducted at the NASA Glenn Research Center (GRC) in Cleveland, Ohio investigating the application of CE and CPD in an RdiD environment. Since little research has been conducted in the use of CE and CPD in sectors other than the high mass production manufacturing, the objective of these independent studies is to provide a systematic evaluation of the applicability of these paradigms (concur- rent and collaborative) in a low/no production, service environment, in particular R&D.

DelRosario, Ruben

Adaptive Modeling Language and Its Derivatives

Adaptive Modeling Language (AML) is the underlying language of an object-oriented, multidisciplinary, knowledge-based engineering framework. AML offers an advanced modeling paradigm with an open architecture, enabling the automation of the entire product development cycle, integrating product configuration, design, analysis, visualization, production planning, inspection, and cost estimation.

Chemaly, Adel

Sensors 2000! Program: Advanced Biosensor and Measurement Systems Technologies for Spaceflight Research and Concurrent, Earth-Based Applications

Sensors 2000! (S2K!) is a specialized, integrated projects team organized to provide focused, directed, advanced biosensor and bioinstrumentation systems technology support to NASA's spaceflight and ground-based research and development programs. Specific technology thrusts include telemetry-based sensor systems, chemical/ biological sensors, medical and physiological sensors, miniaturized instrumentation architectures, and data and signal processing systems. A concurrent objective is to promote the mutual use, application, and transition of developed technology by collaborating in academic-commercial-govemment leveraging, joint research, technology utilization and commercialization, and strategic partnering alliances. Sensors 2000! is organized around three primary program elements: Technology and Product Development, Technology infusion and Applications, and Collaborative Activities. Technology and Product Development involves development and demonstration of biosensor and biotelemetry systems for application to NASA Space Life Sciences Programs; production of fully certified spaceflight hardware and payload elements; and sensor/measurement systems development for NASA research and development activities. Technology Infusion and Applications provides technology and program agent support to identify available and applicable technologies from multiple sources for insertion into NASA's strategic enterprises and initiatives. Collaborative Activities involve leveraging of NASA technologies with those of other government agencies, academia, and industry to concurrently provide technology solutions and products of mutual benefit to participating members.

Hines, J.

Crew interface specifications development functions, phase 3A

The findings and data products developed during the crew interface specification study for inflight maintenance and stowage functions are presented. Guidelines are provided for improving the present progress of defining, controlling, and managing the flight crew requirements. The following data products were developed: (1) description of inflight maintenance management process, (2) specifications for inflight maintenance management requirements, and (3) suggested inflight maintenance data processing reports for logistics management.

Carl, J. G.

A Virtual Mission Operations Center: Collaborative Environment

The Virtual Mission Operations Center - Collaborative Environment (VMOC-CE) intent is to have a central access point for all the resources used in a collaborative mission operations environment to assist mission operators in communicating on-site and off-site in the investigation and resolution of anomalies. It is a framework that as a minimum incorporates online chat, realtime file sharing and remote application sharing components in one central location. The use of a collaborative environment in mission operations opens up the possibilities for a central framework for other project members to access and interact with mission operations staff remotely. The goal of the Virtual Mission Operations Center (VMOC) Project is to identify, develop, and infuse technology to enable mission control by on-call personnel in geographically dispersed locations. In order to achieve this goal, the following capabilities are needed: Autonomous mission control systems Automated systems to contact on-call personnel Synthesis and presentation of mission control status and history information Desktop tools for data and situation analysis Secure mechanism for remote collaboration commanding Collaborative environment for remote cooperative work The VMOC-CE is a collaborative environment that facilitates remote cooperative work. It is an application instance of the Virtual System Design Environment (VSDE), developed by NASA Goddard Space Flight Center's (GSFC) Systems Engineering Services & Advanced Concepts (SESAC) Branch. The VSDE is a web-based portal that includes a knowledge repository and collaborative environment to serve science and engineering teams in product development. It is a "one stop shop" for product design, providing users real-time access to product development data, engineering and management tools, and relevant design specifications and resources through the Internet. The initial focus of the VSDE has been to serve teams working in the early portion of the system/product lifecycle - concept development, proposal preparation, and formulation. The VMOC-CE expands the application of the VSDE into the operations portion of the system lifecycle. It will enable meaningful and real-time collaboration regardless of the geographical distribution of project team members. Team members will be able to interact in satellite operations, specifically for resolving anomalies, through access to a desktop computer and the Internet. Mission Operations Management will be able to participate and monitor up to the minute status of anomalies or other mission operations issues. In this paper we present the VMOC-CE project, system capabilities, and technologies.

Medina, Barbara

Aerospace Engineering Systems

Continuous improvement of aerospace product development processes is a driving requirement across much of the aerospace community. As up to 90% of the cost of an aerospace product is committed during the first 10% of the development cycle, there is a strong emphasis on capturing, creating, and communicating better information (both requirements and performance) early in the product development process. The community has responded by pursuing the development of computer-based systems designed to enhance the decision-making capabilities of product development individuals and teams. Recently, the historical foci on sharing the geometrical representation and on configuration management are being augmented: Physics-based analysis tools for filling the design space database; Distributed computational resources to reduce response time and cost; Web-based technologies to relieve machine-dependence; and Artificial intelligence technologies to accelerate processes and reduce process variability. Activities such as the Advanced Design Technologies Testbed (ADTT) project at NASA Ames Research Center study the strengths and weaknesses of the technologies supporting each of these trends, as well as the overall impact of the combination of these trends on a product development event. Lessons learned and recommendations for future activities will be reported.

VanDalsem, William R.

Aerospace Engineering Systems and the Advanced Design Technologies Testbed Experience

Continuous improvement of aerospace product development processes is a driving requirement across much of the aerospace community. As up to 90% of the cost of an aerospace product is committed during the first 10% of the development cycle, there is a strong emphasis on capturing, creating, and communicating better information (both requirements and performance) early in the product development process. The community has responded by pursuing the development of computer-based systems designed to enhance the decision-making capabilities of product development individuals and teams. Recently, the historical foci on sharing the geometrical representation and on configuration management are being augmented: 1) Physics-based analysis tools for filling the design space database; 2) Distributed computational resources to reduce response time and cost; 3) Web-based technologies to relieve machine-dependence; and 4) Artificial intelligence technologies to accelerate processes and reduce process variability. The Advanced Design Technologies Testbed (ADTT) activity at NASA Ames Research Center was initiated to study the strengths and weaknesses of the technologies supporting each of these trends, as well as the overall impact of the combination of these trends on a product development event. Lessons learned and recommendations for future activities are reported.

VanDalsem, William R.

Ares Project Technology Assessment: Approach and Tools

Technology assessments provide a status of the development maturity of specific technologies. Along with benefit analysis, the risks the project assumes can be quantified. Normally due to budget constraints, the competing technologies are prioritized and decisions are made which ones to fund. A detailed technology development plan is produced for the selected technologies to provide a roadmap to reach the desired maturity by the project s critical design review. Technology assessments can be conducted for both technology only tasks or for product development programs. This paper is primarily biased toward the product development programs. The paper discusses the Ares Project s approach to technology assessment. System benefit analysis, risk assessment, technology prioritization, and technology readiness assessment are addressed. A description of the technology readiness level tool being used is provided.

Hueter, Uwe

Biofuels Production and Development in the United States

Addressing transportation emissions will require a combination of policy interventions, technological innovations, and behavioral changes. To decrease transportation-related carbon emissions, we recommend transitioning to cleaner and more efficient transport, expanding public transportation, and promoting sustainable urban planning. Transitioning to biofuels in the U.S. transportation sector presents a host of environmental, economic, and strategic advantages. Environmentally, biofuels offer a promising avenue for reducing greenhouse gas (GHG) emissions compared to conventional fossil fuels. Biofuels produce fewer harmful emissions, such as particulate matter and nitrogen oxides, compared to conventional fuels, thereby improving local air quality, and reducing health risks associated with air pollution. The U.S. government issued a "Sustainable Aviation Fuel (SAF) Grand Challenge" to promote the development of SAF and address the decarbonization of commercial aviation. The targets are to expand current domestic SAF production to 3 billion gallons per year by 2030, and then to 35 billion gallons by 2050, while achieving life cycle GHG reduction of at least 50% relative to fossil Jet A. The United States' biofuel production capacity rose to 23.8 billion gallons per year in 2023, a growth of more than 1.7 billion gallons since 2022. Ethanol nameplate capacity has reached 17.8 billion gallons per year since 2023, the ethanol production is 15.6 billion gallons in 2023 as capped by EPA regulation. Biodiesel production capacity stands at 2.1 billion gallons, and renewable diesel capacity is now 3.9 billion gallons. This newsletter keeps you informed on the state of biofuels in the United States, policy and regulations, technology advancements, and environmental and social impacts.

biodiesel

Phase 111A Crew Interface Specifications Development for Inflight Maintenance and Stowage Functions

This report presents the findings and data products developed during the Phase IIIA Crew Interface Specification Study for Inflight Maintenance and Stowage Functions, performed by General Electric for the NASA, Johnson Space Center with a set of documentation that can be used as definitive guidelines to improve the present process of defining, controlling and managing flight crew interface requirements that are related to inflight maintenance (including assembly and servicing) and stowage functions. During the Phase IIIA contract period, the following data products were developed: 1) Projected NASA Crew Procedures/Flight Data File Development Process. 2) Inflight Maintenance Management Process Description. 3) Preliminary Draft, General Specification, Inflight Maintenance Management Requirements. 4) Inflight Maintenance Operational Process Description. 5) Preliminary Draft, General Specification, Inflight Maintenance Task and Support Requirements Analysis. 6) Suggested IFM Data Processing Reports for Logistics Management The above Inflight Maintenance data products have been developed during the Phase IIIA study after review of Space Shuttle Program Documentation, including the Level II Integrated Logistics Requirements and other DOD and NASA data relative to Payloads Accommodations and Satellite On-Orbit Servicing. These Inflight Maintenance data products were developed to be in consonance with Space Shuttle Program technical and management requirements.

Carl, John G.

Infrared Imaging Sharpens View in Critical Situations

Innovative Engineering and Consulting (IEC) Infrared Systems, a leading developer of thermal imaging systems and night vision equipment, received a Glenn Alliance for Technology Exchange (GATE) award, half of which was in the form of additional NASA assistance for new product development. IEC Infrared Systems worked with electrical and optical engineers from Glenn's Diagnostics and Data Systems Branch to develop a commercial infrared imaging system that could differentiate the intensity of heat sources better than other commercial systems. The research resulted in two major thermal imaging solutions: NightStalkIR and IntrudIR Alert. These systems are being used in the United States and abroad to help locate personnel stranded in emergency situations, defend soldiers on the battlefield abroad, and protect high-value facilities and operations. The company is also applying its advanced thermal imaging techniques to medical and pharmaceutical product development with a Cleveland-based pharmaceutical company.

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An Overview of NASA's Current In-Situ Consumable Production (ISCP) Development Activities and Goals

Utilization of extraterrestrial resources, or In-Situ Resource Utilization (ISRU), is viewed as an enabling technology for the exploration and commercial exploitation of our solar system. It is fundamental to any program of extended human presence and operation on other extraterrestrial bodies that we learn how to utilize the indigenous resources. The chief benefits of ISRU are that it can reduce the mass, cost, and risk of robotic and human exploration while providing capabilities that the enable commercial development of space. A key subset of ISRU which has significant cost and risk reduction benefits for robotic and human exploration, and which requires a minimum of infrastructure, is In-Situ Consumable Production (ISCP). ISCP involves acquiring, manufacturing, and storing propellants for planetary ascent or Earth return vehicles, gases and water for crew and life support, and fuel cell reagents for power generation by using resources available at the site of exploration. Since propellant mass typically makes up 60 to 80% of the ascent or Earth return vehicle mass, In-Situ Propellant Production (ISPP) on the Lunar or Mars surface can significantly reduce the overall mass for the return vehicle needed to be brought from Earth. Systems analyses of human Mars missions have indicated that solely producing propellants on the surface of Mars by processing atmospheric carbon dioxide can reduce the initial mission mass required in low Earth orbit by approximately 20% as compared to carrying all required propellant to the Mars surface from Earth. An even greater leverage can occur for Mars missions when in-situ water can be processed.

Sanders, G. B.

An Overview of NASA's current In-Situ Consumable Production (ISCP) Development Activities and Goals

Utilization of extraterrestrial resources, or In-Situ Resource Utilization (ISRU), is viewed as an enabling technology for the exploration and commercial exploitation of our solar system. It is fundamental to any program of extended human presence and operation on other extraterrestrial bodies that we learn how to utilize the indigenous resources. The chief benefits of ISRU are that it can reduce the mass, cost, and risk of robotic and human exploration while providing capabilities that the enable commercial development of space. A key subset of ISRU which has significant cost and risk reduction benefits for robotic and human exploration, and which requires a minimum of infrastructure, is In-Situ Consumable Production (ISCP). ISCP involves acquiring, manufacturing, and storing propellants for planetary ascent or Earth return vehicles, gases and water for crew and life support, and fuel cell reagents for power generation by using resources available at the site of exploration. Since propellant mass typically makes up 60 to 80% of the ascent or Earth return vehicle mass, In-Situ Propellant Production (ISPP) on the Lunar or Mars surface can significantly reduce the overall mass for the return vehicle needed to be brought from Earth. Systems analyses of human Mars missions have indicated that solely producing propellants on the surface of Mars by processing atmospheric carbon dioxide can reduce the initial mission mass required in low Earth orbit by approximately 20% as compared to carrying all required propellant to the Mars surface from Earth. An even greater leverage can occur for Mars missions when in-situ water can be processed.

Sanders, G. B.

Concurrent engineering research center

The projects undertaken by The Concurrent Engineering Research Center (CERC) at West Virginia University are reported and summarized. CERC's participation in the Department of Defense's Defense Advanced Research Project relating to technology needed to improve the product development process is described, particularly in the area of advanced weapon systems. The efforts committed to improving collaboration among the diverse and distributed health care providers are reported, along with the research activities for NASA in Independent Software Verification and Validation. CERC also takes part in the electronic respirator certification initiated by The National Institute for Occupational Safety and Health, as well as in the efforts to find a solution to the problem of producing environment-friendly end-products for product developers worldwide. The 3M Fiber Metal Matrix Composite Model Factory Program is discussed. CERC technologies, facilities,and personnel-related issues are described, along with its library and technical services and recent publications.

Callahan, John R.