DOE OSTI2020
While Waste Management budgets are shrinking, DOE required cost and schedule controls are becoming increasingly stringent. At the same time, there is a scarcity of adept, qualified, and competent projects controls staff who both understand nuclear waste management and are capable of addressing today's cost and schedule challenges. In response, we have developed a systematic approach to training and mentoring project controls staff. The approach is based on the observations and lessons learned on projects, both successful and unsuccessful, over the past 20 years. During that time, we evaluated staff development and used that experience to design a program that progresses the maturity, knowledge and experience of the individual. The program is based on the unique needs of cost and schedule specialists while incorporating the best leadership and managerial applications. The system is not limited to developing individual software skills, which is a primary focus of many project controls training programs. Instead, our system develops an individual's soft and hard skill sets. The system develops the user's skill, talent, attitude, and drive to do the best job possible. It focuses on all aspects of becoming a more productive technical team while accepting responsibility for individual growth. It also enhances the project controls team by setting up checks and balances that everyone is aware of and participates in. The system is based on 14 steps of increasing complexity in knowledge and application. The system clarifies roles, responsibilities and expectations. It helps eliminate uncertainty and reduces stress on staff and managers. It contains everyday routine actions and is simple to implement. It allows the development of a consistent rhythm to staff growth and development. Mastering the steps will allow the user to achieve excellence in cost and schedule control. The 14 steps are: 1 - Key Performance Objectives, 2 - Check Lists, 3 - Desktop Guides, 4 - System Description, 5 - Procedures, 6 - Software and On the Job Training (OTJ), 7 - Traceability Checks, 8 - Surveillances, 9 - 32 Criteria, 10 - The Contract, 11 - Customer/Government Guidance, 12 - Training and Mentoring Others, 13 - Master your weekly and daily schedules, 14 - Improving your interpersonal skills. Application and mastery of this system will produce better cost and schedule control results. Your project controls staff will write better reports, analyze data better, make better use of their time, and be more valuable to decision makers. If followed rigorously, our system will produce a great project controls team, which is invaluable to the success of each project. (authors)
12 MANAGEMENT OF RADIOACTIVE AND NON-RADIOACTIVE W↗