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Communication on the Flight Deck

The importance of good verbal communication by airplane crews is discussed. The common understanding of what it takes to fly a plane serves the communication and coordination. It is shown that accidents and incidents often are a result of failure to communicate. People's conceptions of what they are doing effect performance of a task and communication about performance of that task. It is known that if what they are doing is complex, they must find a simple framework to represent it to avoid being overwhelmed by complexity. A model that reduces the complexity of flying a jet to a representation composed of a few relatively independent dimensions which capture the major features of this task was developed. The model allows assessment of what crew members know, to look at actual performance, and to develop training recommendations.

Siesfeld, A.

Human Factors Of Flight-Deck Checklists

Report analyzes functions, formats, designs, lengths, and usage of normal cockpit checklists, as well as limitations of aircraft personnel who must interact with them. Checklist problems discussed in report also found in other high-risk industries such as: marine, nuclear, and chemical-process industries, as well as, civilian and military air transportation.

Degani, Asaf

Philosophy, policies, and procedures - The three P's of flight-deck operations

Standard operating procedures are drafted and provided to flightcrews to dictate the manner in which tasks are carried out. Failure to conform to Standard Operating Procedures (SOP) is frequently listed as the cause of violations, incidents, and accidents. However, procedures are often designed piecemeal, rather than being based on a sound philosophy of operations and policies that follow from such a philosophy. A framework of philosophy, policies, and procedures is proposed.

Degani, Asaf

A taxonomy of decision problems on the flight deck

Examining cases of real crews making decisions in full-mission simulators or through Aviation Safety Reporting System (ASRS) reports shows that there are many different types of decisions that crews must make. Features of the situation determine the type of decision that must be made. The paper identifies six types of decisions that require different types of cognitive work and are also subject to different types of error or failure. These different requirements, along with descriptions of effective crew strategies, can serve as a basis for developing training practices and for evaluating crews.

Orasanu, Judith M.

Managing Situation Awareness on the Flight Deck

Awareness is required of the plane, the path and the people, both now and in the future. The steps to situation awareness are to monitor and evaluate the current situation. Anticipate the future to stay ahead of the airplane and consider contingencies, having a plan for 'what if situations. Continually update and modify the plan and share it with all crew members.

Chappell, Sheryl L.

Re-Examination of Mixed Media Communication: The Impact of Voice, Data Link, and Mixed Air Traffic Control Environments on the Flight Deck

A simulation in the B747-400 was conducted at NASA Ames Research Center that compared how crews handled voice and data link air traffic control (ATC) messages in a single medium versus a mixed voice and data link ATC environment The interval between ATC messages was also varied to examine the influence of time pressure in voice, data link, and mixed ATC environments. For messages sent via voice, transaction times were lengthened in the mixed media environment for closely spaced messages. The type of environment did not affect data link times. However, messages times were lengthened in both single and mixed-modality environments under time pressure. Closely spaced messages also increased the number of requests for clarification for voice messages in the mixed environment and review menu use for data link messages. Results indicated that when time pressure is introduced, the mix of voice and data link does not necessarily capitalize on the advantages of both media. These findings emphasize the need to develop procedures for managing communication in mixed voice and data link environments.

Dunbar, Melisa

Effects of an Approach Spacing Flight Deck Tool on Pilot Eyescan

An airborne tool has been developed based on the concept of an aircraft maintaining a time-based spacing interval from the preceding aircraft. The Advanced Terminal Area Approach Spacing (ATAAS) tool uses Automatic Dependent Surveillance-Broadcast (ADS-B) aircraft state data to compute a speed command for the ATAAS-equipped aircraft to obtain a required time interval behind another aircraft. The tool and candidate operational procedures were tested in a high-fidelity, full mission simulator with active airline subject pilots flying an arrival scenario using three different modes for speed control. Eyetracker data showed only slight changes in instrument scan patterns, and no significant change in the amount of time spent looking out the window with ATAAS, versus standard ILS procedures.

Oseguera-Lohr, Rosa M.

A Prototype Flight-Deck Airflow Hazard Visualization System

Airflow hazards such as turbulence, vortices, or low-level wind shear can pose a threat to landing aircraft and are especially dangerous to helicopters. Because pilots usually cannot see airflow, they may be unaware of the extent of the hazard. We have developed a prototype airflow hazard visual display for use in helicopter cockpits to alleviate this problem. We report on the results of a preliminary usability study of our airflow hazard visualization system in helicopter-shipboard operations.

Aragon, Cecilia R.

Predicted Weather Display and Decision Support Interface for Flight Deck

A system and method for providing visual depictions of a predictive weather forecast for in-route vehicle trajectory planning. The method includes displaying weather information on a graphical display, displaying vehicle position information on the graphical display, selecting a predictive interval, displaying predictive weather information for the predictive interval on the graphical display, and displaying predictive vehicle position information for the predictive interval on the graphical display, such that the predictive vehicle position information is displayed relative to the predictive weather information, for in-route trajectory planning.

Johnson, Walter W.

Toward Single Pilot Operations: The Impact of the Loss of Non-Verbal Communication on the Flight Deck

Since the 1950s, the crew required to fly transport category aircraft has been reduced from five to two. NASA is currently exploring the feasibility of a further reduction to one pilot. In this study we examine the effects of separating the pilots on crew interaction. The results are consistent with earlier research on decision-making between remote groups. Pilots strongly prefer face-to-face interactions; however, we could find no impact of separation on their ultimate decisions. There were a number of areas in which separation negatively affected communications. We discuss possible mitigations for these areas.

Single Pilot Operations

Head-Worn Displays for NextGen

The operating concepts emerging under the Next Generation air transportation system (NextGen) require new technology and procedures - not only on the ground-side - but also on the flight deck. Flight deck display and decision support technologies are specifically targeted to overcome aircraft safety barriers that might otherwise constrain the full realization of NextGen. One such technology is the very lightweight, unobtrusive head-worn display (HWD). HWDs with an integrated head-tracking system are being researched as they offer significant potential benefit under emerging NextGen operational concepts. Two areas of benefit for NextGen are defined. First, the HWD may be designed to be equivalent to the Head-Up Display (HUD) using Virtual HUD concepts. As such, these operational credits may be provided to significantly more aircraft for which HUD installation is neither practical nor possible. Second, the HWD provides unique display capabilities, such as an unlimited field-of-regard. These capabilities may be integral to emerging NextGen operational concepts, eliminating safety issues which might otherwise constrain the full realization of NextGen. The paper details recent research results, current HWD technology limitations, and future technology development needed to realize HWDs as a enabling technology for NextGen.

Bailey, Randall E.

TASAR Certification and Operational Approval Requirements - Analyses and Results

This report documents the results of research and development work performed by Rockwell Collins in addressing the Task 1 objectives under NASA Contract NNL12AA11C. Under this contract Rockwell Collins provided analytical support to the NASA Langley Research Center (LaRC) in NASA's development of a Traffic Aware Strategic Aircrew Requests (TASAR) flight deck Electronic Flight Bag (EFB) application for technology transition into operational use. The two primary objectives of this contract were for Rockwell Collins and the University of Iowa OPL to 1) perform an implementation assessment of TASAR toward early certification and operational approval of TASAR as an EFB application (Task 1 of this contract), and 2) design, develop and conduct two Human-in-the-Loop (HITL) simulation experiments that evaluate TASAR and the associated Traffic Aware Planner (TAP) software application to determine the situational awareness and workload impacts of TASAR in the flight deck, while also assessing the level of comprehension, usefulness, and usability of the features of TAP (Task 2 of this contract). This report represents the Task 1 summary report. The Task 2 summary report is provided in [0].

Koczo, Stefan, Jr.