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At least 145 records · Page 8

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NASA NTRS1983

A validated rating scale for global mental workload measurement applications

The Cooper-Harper (1969) scale has been extensively used for evaluation of aircraft handling qualities and associated mental workload. The scale is a 10-point scale with a decision tree. A modified version of the scale, called the MCH scale, has been devised for the purpose of assessing workload in systems other than those where the human operator performs motor tasks; namely, where perceptual, mediational, and communications activity is preent. The MCH scale has been validated in three different experiments. The scale is recommended for applications in which overall mental workload is to be assessed.

Wierwile, W. W.↗

NASA NTRS1983

Quantification of crew workload imposed by communications-related tasks in commercial transport aircraft

Information theoretic analysis and subjective paired-comparison and task ranking techniques were employed in order to scale the workload of 20 communications-related tasks frequently performed by the captain and first officer of transport category aircraft. Tasks were drawn from taped conversations between aircraft and air traffic controllers (ATC). Twenty crewmembers performed subjective message comparisons and task rankings on the basis of workload. Information theoretic results indicated a broad range of task difficulty levels, and substantial differences between captain and first officer workload levels. Preliminary subjective data tended to corroborate these results. A hybrid scale reflecting the results of both the analytical and the subjective techniques is currently being developed. The findings will be used to select representative sets of communications for use in high fidelity simulation.

Acton, W. H.↗

NASA NTRS1983

A comparison of rating scale, secondary-task, physiological, and primary-task workload estimation techniques in a simulated flight task emphasizing communications load

Sixteen potential metrics of pilot mental workload were investigated regarding their sensitivity to communication load and their intrusion on primary-task performance. A moving-base flight simulator was used to present three cross-country flights. The flights varied only in the difficulty of the communications requirements. Rating scale measures were obtained immediately postflight; all others were taken over a 7-min segment of the flight task. The results indicated that both the Modified Cooper-Harper Scale and the workload Multi-descriptor Scale were sensitive to changes in communications load. The secondary-task measure of time estimation and the physiological measure of pupil diameter were also sensitive. As expected, those primary-task measures that were direct measures of communicative performance were also sensitive to load, whereas aicraft control primary-task measures were not, attesting to the task specificity of such measures. Finally, the intrusion analysis revealed no differential interference between workload measures.

Casali, J. G.↗

NASA NTRS1984

Subjective Workload Assessment and Voluntary Control of Effort in a Tracking Task

A manual control tracking task was manipulated along two dimensions: (1) control order and (2) forcing function bandwidth. In the first phase of the experiment subjective workload assessments were collected. It was found that subjective assessments of workload were closely associated with performance in the case of increasing control order, but not in the case of increasing bandwidth. This was interpreted as indicating that subjective workload assessments are most appropriate for the study of increasing difficulty centered in response selection processes as opposed to response execution processes. In the second phase of the experiment the subjects were asked to voluntarily limit the effort they applied in the performance of the tracking task. The results indicate that the subjects were quite facile in doing this. However, comparison of these data to the findings of other studies that manipulated effort via dual-task biasing indicate that effort manipulation is much more potent in a single-task configuration. This finding is discussed in terms of multiple resource theories of attentional capacity. The utility of an analysis of covariance procedure in studying the relationships between subjective ratings and performance is highlighted.

Vidulich, M. A.↗

NASA NTRS1984

The Sternberg Task as a Workload Metric in Flight Handling Qualities Research

The objective of this research was to determine whether the Sternberg item-recognition task, employed as a secondary task measure of spare mental capacity for flight handling qualities (FHQ) simulation research, could help to differentiate between different flight-control conditions. FHQ evaluations were conducted on the Vertical Motion Simulator at Ames Research Center to investigate different primary flight-control configurations, and selected stability and control augmentation levels for helicopers engaged in low-level flight regimes. The Sternberg task was superimposed upon the primary flight-control task in a balanced experimental design. The results of parametric statistical analysis of Sternberg secondary task data failed to support the continued use of this task as a measure of pilot workload. In addition to the secondary task, subjects provided Cooper-Harper pilot ratings (CHPR) and responded to a workload questionnaire. The CHPR data also failed to provide reliable statistical discrimination between FHQ treatment conditions; some insight into the behavior of the secondary task was gained from the workload questionnaire data.

Hemingway, J. C.↗

NASA NTRS1984

Communications-imposed pilot workload - A comparison of sixteen estimation techniques

Sixteen potential metrics of mental workload were investigated in regard to their relative sensitivity to communications load and their differential intrusion on primary task performance. A moving-base flight simulator was used to present three cross-country flights to each of 30 subject pilots, each flight varying only in the difficulty of the inherent communications requirements. With the exception of the rating scale measures, which were obtained immediately post-flight, all measures were taken over a seven minute segment of the flight task. The results indicated that both the Modified Cooper-Harper and the workload Multi-descriptor rating scales were reliably sensitive to changes in communications load. Also, the secondary task measure of time estimation and the physiological measure of pupil diameter yielded sensitivity. As expected, those primary task measures which were direct measures of communicative performance were also sensitive to load, while aircraft control primary task measures were not, attesting to the task-specificity of such measures. Finally, the intrusion analysis revealed no differential interference between workload measures.

Casali, J. G.↗

NASA NTRS1985

Effects of digital altimetry on pilot workload

A series of VOR-DME instrument landing approaches was flown in the DC-9 full-workload simulator to compare pilot performance, scan behavior, and workload when using a computer-drum-pointer altimeter (CDPA) and a digital altimeter (DA). Six pilots executed two sets of instrument landing approaches, with a CDPA on one set and a DA on the other set. Pilot scanning parameters, flight performance, and subjective opinion data were evaluated. It is found that the processes of gathering information from the CDPA and the DA are different. The DA requires a higher mental workload than the CDPA for a VOR-DME type landing approach. Mental processing of altitude information after transitioning back to the attitude indicator is more evident with the DA than with the CDPA.

Harris, R. L., Sr.↗

NASA NTRS1986

The effects of stimulus modality and task integrality: Predicting dual-task performance and workload from single-task levels

The influence of stimulus modality and task difficulty on workload and performance was investigated. The goal was to quantify the cost (in terms of response time and experienced workload) incurred when essentially serial task components shared common elements (e.g., the response to one initiated the other) which could be accomplished in parallel. The experimental tasks were based on the Fittsberg paradigm; the solution to a SternBERG-type memory task determines which of two identical FITTS targets are acquired. Previous research suggested that such functionally integrated dual tasks are performed with substantially less workload and faster response times than would be predicted by suming single-task components when both are presented in the same stimulus modality (visual). The physical integration of task elements was varied (although their functional relationship remained the same) to determine whether dual-task facilitation would persist if task components were presented in different sensory modalities. Again, it was found that the cost of performing the two-stage task was considerably less than the sum of component single-task levels when both were presented visually. Less facilitation was found when task elements were presented in different sensory modalities. These results suggest the importance of distinguishing between concurrent tasks that complete for limited resources from those that beneficially share common resources when selecting the stimulus modalities for information displays.

Hart, S. G.↗

NASA NTRS1984

Subjective workload and individual differences in information processing abilities

This paper describes several experiments examining the source of individual differences in the experience of mental workload. Three sources of such differences were examined: information processing abilities, timesharing abilities, and personality traits/behavior patterns. On the whole, there was little evidence that individual differences in information processing abilities or timesharing abilities are related to perceived differences in mental workload. However, individuals with strong Type A coronary prone behavior patterns differed in both single- and multiple-task performance from individuals who showed little evidence of such a pattern. Additionally, individuals with a strong Type A pattern showed some dissociation between objective performance and the experience of mental workload.

Damos, D. L.↗

NASA NTRS1984

Effects of digital altimetry on pilot workload

Harris, R. L., Sr.↗

NASA NTRS1985

Evaluation of 16 measures of mental workload using a simulated flight task emphasizing mediational activity

As aircraft and other systems become more automated, a shift is occurring in human operator participation in these systems. This shift is away from manual control and toward activities that tap the higher mental functioning of human operators. Therefore, an experiment was performed in a moving-base flight simulator to assess mediational (cognitive) workload measurement. Specifically, 16 workload estimation techniques were evaluated as to their sensitivity and intrusion in a flight task emphasizing mediational behavior. Task loading, using navigation problems presented on a display, was treated as an independent variable, and workload-measure values were treated as dependent variables. Results indicate that two mediational task measures, two rating scale measures, time estimation, and two eye behavior measures were reliably sensitive to mediational loading. The time estimation measure did, however, intrude on mediational task performance. Several of the remaining measures were completely insensitive to mediational load.

Wierwille, W. W.↗

NASA NTRS1985

Predicted versus experienced workload and performance on a supervisory control task

The multitask simulation of a supervisory control system was examined in order to evaluate the ability of operators to predict the workload and performance impact of unfamiliar task features, using their basic knowledge and specific information provided before each scenario. Task difficulty and experienced workload were varied by manipulating the number of elements per task, the number of tasks, task schedule, and availability of task elements for performance. The results have indicated that an operator might correctly predict the workload of a realistically complex task if (1) he is familiar with the basic system, and (2) the design, functional requirements, and operational procedures of the proposed modifications are described clearly. He is less able to predict unfamiliar rate or schedule complexity manipulations for which timing is an important element.

Battiste, V.↗

NASA NTRS1985

Measuring pilot workload in a motion base trainer - A comparison of four techniques

Various techniques have been developed to predict and measure pilot workload. This simulation was conducted in order to compare four widely used methods: A visual two- and four-choice reaction time task, time production, retrospective multi-dimensional subjective ratings and in-flight verbal workload estimates. Two scenarios with different levels of difficulty determined by preliminary research were designed to test these techniques. The insertion of the secondary tasks did not significantly affect flight performance. All four techniques were able to distinguish among levels of scenario complexity. In addition, the three secondary tasks and workload ratings obtained in-flight were generally able to distinguish among levels of difficulty for different segments within the scenarios.

Bortolussi, M. R.↗

NASA NTRS1985

An investigation of the 'von Restorff' phenomenon in post-test workload ratings

The von Restorff effect in post-task ratings of task difficulty is examined. Nine subjects performed a hovercraft simulation task which combined elements of skill-based tracking and rule- and knowledge-based process control for five days of one hour sessions. The effects of isolated increases in workload on rating of task performance, and on the number of command errors and river band hits are analyzed. It is observed that the position of the workload increase affects the number of bank hits and command errors. The data reveal that factors not directly related to the task performance influence subjective rating, and post-task ratings of workload are biased.

Thornton, D. C.↗

NASA NTRS1987

Measuring Computer-Operator Workload

Subjective and objective measurements found to correlate and complement each other. Two ways of measuring workload of operator in large interactive computer system have shown meaningful and easy to use. One method based on operators' ratings of stress after subtasks in continuous task. Other method based on workload ratio, W, ratio of time required for operator to do subtask to time allowed for it. Both sensitive to workload level and individual subtasks in continuing interactive computer task. Pinpoints subtasks that press operator and use up too much available time, perhaps leading to operator errors and even failure of system. Gives clear indication when operator approaches allowed time and shows when risk of trouble becomes high.

Hird, E. E.↗

NASA NTRS1985

Validation of a fault-tolerant multiprocessor: Baseline experiments and workload implementation

In the future, aircraft must employ highly reliable multiprocessors in order to achieve flight safety. Such computers must be experimentally validated before they are deployed. This project outlines a methodology for validating reliable multiprocessors. The methodology begins with baseline experiments, which tests a single phenomenon. As experiments progress, tools for performance testing are developed. The methodology is used, in part, on the Fault Tolerant Multiprocessor (FTMP) at NASA-Langley's AIRLAB facility. Experiments are designed to evaluate the fault-free performance of the system. Presented are the results of interrupt baseline experiments performed on FTMP. Interrupt causing exception conditions were tested, and several were found to have unimplemented interrupt handling software while one had an unimplemented interrupt vector. A synthetic workload model for realtime multiprocessors is then developed as an application level performance analysis tool. Details of the workload implementation and calibration are presented. Both the experimental methodology and the synthetic workload model are general enough to be applicable to reliable multiprocessors beside FTMP.

Feather, Frank↗

NASA NTRS1987

In-flight assessment of workload using instrument scan

During instrument flight, the pilot obtains information concerning aircraft state by cross checking or scanning the flight instruments. The exact method of scanning the instrument panel varies from pilot to pilot but there are some basic features common to a good scan pattern. The method discussed may be considered a candidate for workload studies with piloting tasks which will invoke a regular visual scan (spatial/temporal pattern of eye movements) during instrument flight. It is important to point out that instrument scan by itself is not a complete indicator of workload nor is task attention necessarily associated with where the pilot happens to be looking at a particular instant. However, whenever instrument scan is required in a piloting task, analysis of scanning behavior may yield important direct or indirect information concerning workload.

Tole, J. R.↗

NASA NTRS1986

Training and subjective workload in a category search task

This study examined automaticity as a means by which training influences mental workload. Two groups were trained in a category search task. One group received a training paradigm designed to promote the development of automaticity; the other group received a training paradigm designed to prohibit it. Resultant performance data showed the expected improvement as a result of the development of automaticity. Subjective workload assessments mirrored the performance results in most respects. The results supported the position that subjective mental workload assessments may be sensitive to the effect of training when it produces a lower level of cognitive load.

Vidulich, Michael A.↗