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NASA/DoD Aerospace Knowledge Diffusion Research Project. Paper 31: The information-seeking behavior of engineers

Engineers are an extraordinarily diverse group of professionals, but an attribute common to all engineers is their use of information. Engineering can be conceptualized as an information processing system that must deal with work-related uncertainty through patterns of technical communications. Throughout the process, data, information, and tacit knowledge are being acquired, produced, transferred, and utilized. While acknowledging that other models exist, we have chosen to view the information-seeking behavior of engineers within a conceptual framework of the engineer as an information processor. This article uses the chosen framework to discuss information-seeking behavior of engineers, reviewing selected literature and empirical studies from library and information science, management, communications, and sociology. The article concludes by proposing a research agenda designed to extend our current, limited knowledge of the way engineers process information.

Pinelli, Thomas E.↗

Process and information integration via hypermedia

Success stories for advanced automation prototypes abound in the literature but the deployments of practical large systems are few in number. There are several factors that militate against the maturation of such prototypes into products. Here, the integration of advanced automation software into large systems is discussed. Advanced automation systems tend to be specific applications that need to be integrated and aggregated into larger systems. Systems integration can be achieved by providing expert user-developers with verified tools to efficiently create small systems that interface to large systems through standard interfaces. The use of hypermedia as such a tool in the context of the ground control centers that support Shuttle and space station operations is explored. Hypermedia can be an integrating platform for data, conventional software, and advanced automation software, enabling data integration through the display of diverse types of information and through the creation of associative links between chunks of information. Further, hypermedia enables process integration through graphical invoking of system functions. Through analysis and examples, researchers illustrate how diverse information and processing paradigms can be integrated into a single software platform.

Hammen, David G.↗

Techniques and potential capabilities of multi-resolutional information (knowledge) processing

A concept of nested hierarchical (multi-resolutional, pyramidal) information (knowledge) processing is introduced for a variety of systems including data and/or knowledge bases, vision, control, and manufacturing systems, industrial automated robots, and (self-programmed) autonomous intelligent machines. A set of practical recommendations is presented using a case study of a multiresolutional object representation. It is demonstrated here that any intelligent module transforms (sometimes, irreversibly) the knowledge it deals with, and this tranformation affects the subsequent computation processes, e.g., those of decision and control. Several types of knowledge transformation are reviewed. Definite conditions are analyzed, satisfaction of which is required for organization and processing of redundant information (knowledge) in the multi-resolutional systems. Providing a definite degree of redundancy is one of these conditions.

Meystel, A.↗

Ch. 12. A Theoretical Approach to Management of Limited Attentional Resources to Support the m:N Operation in Advanced Air Mobility Ecosystem

Advanced air mobility (AAM) technologies incorporate increasingly autonomous systems that allow fully remote, independent, and intelligent operation of air vehicles to support the transportation of goods and passengers within and across urban and rural areas. With a myriad of automated technologies enabling the AAM ecosystem, the human operator’s role will likely be a passive supervisory monitor of the air vehicles, involving increasingly fewer humans (m) that manage many more autonomous systems (N), or m:N operations. Unfortunately, the human performance literature suggests that human operators will exhibit poor supervision of numerous autonomous agents due to the limits of attentional resources in the operators. In the general human information-processing model, a human operator exercises a limited pool of attentional resources to engage various information-processing stages including detecting, perceiving, comprehending, and predicting objects around them. Yamani and Horrey (2018) expanded the human information-processing model to characterize a tradeoff between information-processing demand and resource relief that automation brings in the context of automated driving. In their model, a driver interacting with an automated driving system is assumed to reallocate resources “freed” by automation to support other information-processing stages required for successful task performance. A future AAM ecosystem enabled by an orchestration of advanced automated systems, however, requires a single operator to interact with more than one air vehicle with varying levels and degrees of automated systems, making the traditional framework of human-automation interaction insufficient. To address this gap, we provide a review of the literature on situation assessment and trust, two constructs identified as critical for a fuller understanding of intimate and intricate interactions between a human operator and multiple air vehicles equipped with increasingly autonomous systems. Then, we propose an expansion of Yamani and Horrey’s (2018) model to motivate systematic research on the human operator’s role, identify factors that influence resource allocation and guide human-centered design of an interface supporting the m:N operation in the AAM environment.

Advanced Air Mobility↗

A user-system interface agent

Agent-based technologies answer to several challenges posed by additional information processing requirements in today's computing environments. In particular, (1) users desire interaction with computing devices in a mode which is similar to that used between people, (2) the efficiency and successful completion of information processing tasks often require a high-level of expertise in complex and multiple domains, (3) information processing tasks often require handling of large volumes of data and, therefore, continuous and endless processing activities. The concept of an agent is an attempt to address these new challenges by introducing information processing environments in which (1) users can communicate with a system in a natural way, (2) an agent is a specialist and a self-learner and, therefore, it qualifies to be trusted to perform tasks independent of the human user, and (3) an agent is an entity that is continuously active performing tasks that are either delegated to it or self-imposed. The work described in this paper focuses on the development of an interface agent for users of a complex information processing environment (IPE). This activity is part of an on-going effort to build a model for developing agent-based information systems. Such systems will be highly applicable to environments which require a high degree of automation, such as, flight control operations and/or processing of large volumes of data in complex domains, such as the EOSDIS environment and other multidisciplinary, scientific data systems. The concept of an agent as an information processing entity is fully described with emphasis on characteristics of special interest to the User-System Interface Agent (USIA). Issues such as agent 'existence' and 'qualification' are discussed in this paper. Based on a definition of an agent and its main characteristics, we propose an architecture for the development of interface agents for users of an IPE that is agent-oriented and whose resources are likely to be distributed and heterogeneous in nature. The architecture of USIA is outlined in two main components: (1) the user interface which is concerned with issues as user dialog and interaction, user modeling, and adaptation to user profile, and (2) the system interface part which deals with identification of IPE capabilities, task understanding and feasibility assessment, and task delegation and coordination of assistant agents.

Wakim, Nagi T.↗

Materials And Processes Technical Information System (MAPTIS) LDEF materials database

The Materials and Processes Technical Information System (MAPTIS) is a collection of materials data which was computerized and is available to engineers in the aerospace community involved in the design and development of spacecraft and related hardware. Consisting of various database segments, MAPTIS provides the user with information such as material properties, test data derived from tests specifically conducted for qualification of materials for use in space, verification and control, project management, material information, and various administrative requirements. A recent addition to the project management segment consists of materials data derived from the LDEF flight. This tremendous quantity of data consists of both pre-flight and post-flight data in such diverse areas as optical/thermal, mechanical and electrical properties, atomic concentration surface analysis data, as well as general data such as sample placement on the satellite, A-O flux, equivalent sun hours, etc. Each data point is referenced to the primary investigator(s) and the published paper from which the data was taken. The MAPTIS system is envisioned to become the central location for all LDEF materials data. This paper consists of multiple parts, comprising a general overview of the MAPTIS System and the types of data contained within, and the specific LDEF data element and the data contained in that segment.

Davis, John M.↗

3-D components of a biological neural network visualized in computer generated imagery. II - Macular neural network organization

Computer-assisted reconstructions of small parts of the macular neural network show how the nerve terminals and receptive fields are organized in 3-dimensional space. This biological neural network is anatomically organized for parallel distributed processing of information. Processing appears to be more complex than in computer-based neural network, because spatiotemporal factors figure into synaptic weighting. Serial reconstruction data show anatomical arrangements which suggest that (1) assemblies of cells analyze and distribute information with inbuilt redundancy, to improve reliability; (2) feedforward/feedback loops provide the capacity for presynaptic modulation of output during processing; (3) constrained randomness in connectivities contributes to adaptability; and (4) local variations in network complexity permit differing analyses of incoming signals to take place simultaneously. The last inference suggests that there may be segregation of information flow to central stations subserving particular functions.

Ross, Muriel D.↗

Digital image processing for information extraction.

The modern digital computer has made practical image processing techniques for handling nonlinear operations in both the geometrical and the intensity domains, various types of nonuniform noise cleanup, and the numerical analysis of pictures. An initial requirement is that a number of anomalies caused by the camera (e.g., geometric distortion, MTF roll-off, vignetting, and nonuniform intensity response) must be taken into account or removed to avoid their interference with the information extraction process. Examples illustrating these operations are discussed along with computer techniques used to emphasize details, perform analyses, classify materials by multivariate analysis, detect temporal differences, and aid in human interpretation of photos.

Billingsley, F. C.↗

Systems and Methods for Radar Data Communication

A radar information processing system is operable to process high bandwidth radar information received from a radar system into low bandwidth radar information that may be communicated to a low bandwidth connection coupled to an electronic flight bag (EFB). An exemplary embodiment receives radar information from a radar system, the radar information communicated from the radar system at a first bandwidth; processes the received radar information into processed radar information, the processed radar information configured for communication over a connection operable at a second bandwidth, the second bandwidth lower than the first bandwidth; and communicates the radar information from a radar system, the radar information communicated from the radar system at a first bandwidth.

Bunch, Brian↗

Attentional limitations with Head-Up Displays

Recent models of visual information processing suggest that visual attention can be focussed on either Head-Up Displays (HUD) or on the world beyond them, but not on both simultaneously. This hypothesis was tested in a part-task simulation in which subjects viewed a simulated approach to a runway with a HUD superimposed. An alphanumeric cue ('IFR' or 'VFR') appeared on either the HUD or the runway and was followed by two sets of three geometric forms; one set on the HUD and one set on the runway. Each set contained one potential target, either a stop sign or a diamond. If the cue spelled 'IFR', subjects made a speeded response based on the identity of the HUD target; if the cue spelled 'VFR', subjects made a speeded response based on the identity of the runway target. Regardless of cue location (HUD or Runway), responses were faster when the cue and the relevant target were part of the same perceptual group (i.e., both on the HUD or both on the runway) than when they were part of different perceptual groups. These results, as well as others, suggest that attentional constraints place severe limits on the ability of pilots to process HUD-referenced information and world-referenced information simultaneously. In addition, they provide direct evidence that transitioning from processing HUD information to processing world information requires an attention shift. Implications for HUD design are considered.

Mccann, Robert S.↗

The Calculation of Fractal Dimension in the Presence of Non-Fractal Clutter

The area of information processing has grown dramatically over the last 50 years. In the areas of image processing and information storage the technology requirements have far outpaced the ability of the community to meet demands. The need for faster recognition algorithms and more efficient storage of large quantities of data has forced the user to accept less than lossless retrieval of that data for analysis. In addition to clutter that is not the object of interest in the data set, often the throughput requirements forces the user to accept "noisy" data and to tolerate the clutter inherent in that data. It has been shown that some of this clutter, both the intentional clutter (clouds, trees, etc) as well as the noise introduced on the data by processing requirements can be modeled as fractal or fractal-like. Traditional methods using Fourier deconvolution on these sources of noise in frequency space leads to loss of signal and can, in many cases, completely eliminate the target of interest. The parameters that characterize fractal-like noise (predominately the fractal dimension) have been investigated and a technique to reduce or eliminate noise from real scenes has been developed. Examples of clutter reduced images are presented.

Herren, Kenneth A.↗

Optical processing and Space Station automation

Optical information processing research aimed at Space Station automation applications is reviewed. The emphasis of the NASA Ames Research Center program is on intelligent optical pattern recognition and optical control processing. Attention is given to the primary functions of an overall scene understanding system: distortion-invariant optical feature generation, dimensionality reduction, object classification, and contextual information processing. A method of using synthetic discriminant functions to facilitate learning in a high-speed optical correlator is described. A discussion is presented of candidate analog and digital architectures for the optical implementation of state-estimation algorithms needed for the control of high-dimension dynamic systems. The multivariate system chosen for the optical control technology demonstration - a segmented, adaptive mirror and interferometrically based wavefront sensor - is also described.

Ennis, D. J.↗

Advanced processing and information extraction techniques applied to ERTS-1 MSS data

Conventional automatic data processing and information extraction techniques fall short of providing the information required by the user in some applications. For those cases, advanced techniques are needed to permit the extraction of the necessary information. Advanced techniques are described and examples of their application to ERTS-1 MSS data are provided. The techniques are designed to help overcome problems in location, mensuration, and classification accuracies which result from geometric distortions of the ERTS MSS data, the relatively coarse resolution of the sensor, and variations in atmospheric state over the region to be surveyed. It is shown that each of these factors can seriously degrade one's ability to extract necessary information. Further, it is shown that advanced techniques can alleviate the effects of these factors.

Malila, W. A.↗

An examination of anticipated g-jitter on Space Station and its effects on materials processes

Information on anticipated g-jitter on Space Station Freedom and the effect of the jitter on materials processes is given in viewgraph form. It was concluded that g-jitter will dominate the acceleration environment; that it is a 3D multifrequency phenomenon; and that it varies dramatically in orientation. Information is given on calculated or measured sources of residual acceleration, aerodynamic drag, Shuttle acceleration measurements, the Space Station environment, tolerable g-levels as a function of frequency, directional solidification, vapor crystal growth, protein crystal growth, float zones, and liquid bridges.

Nelson, Emily↗

A situation-response model for intelligent pilot aiding

An intelligent pilot aiding system needs models of the pilot information processing to provide the computational basis for successful cooperation between the pilot and the aiding system. By combining artificial intelligence concepts with the human information processing model of Rasmussen, an abstraction hierarchy of states of knowledge, processing functions, and shortcuts are developed, which is useful for characterizing the information processing both of the pilot and of the aiding system. This approach is used in the conceptual design of a real time intelligent aiding system for flight crews of transport aircraft. One promising result was the tentative identification of a particular class of information processing shortcuts, from situation characterizations to appropriate responses, as the most important reliable pathway for dealing with complex time critical situations.

Schudy, Robert↗

Flight crew aiding for recovery from subsystem failures

Some of the conceptual issues associated with pilot aiding systems are discussed and an implementation of one component of such an aiding system is described. It is essential that the format and content of the information the aiding system presents to the crew be compatible with the crew's mental models of the task. It is proposed that in order to cooperate effectively, both the aiding system and the flight crew should have consistent information processing models, especially at the point of interface. A general information processing strategy, developed by Rasmussen, was selected to serve as the bridge between the human and aiding system's information processes. The development and implementation of a model-based situation assessment and response generation system for commercial transport aircraft are described. The current implementation is a prototype which concentrates on engine and control surface failure situations and consequent flight emergencies. The aiding system, termed Recovery Recommendation System (RECORS), uses a causal model of the relevant subset of the flight domain to simulate the effects of these failures and to generate appropriate responses, given the current aircraft state and the constraints of the current flight phase. Since detailed information about the aircraft state may not always be available, the model represents the domain at varying levels of abstraction and uses the less detailed abstraction levels to make inferences when exact information is not available. The structure of this model is described in detail.

Hudlicka, E.↗