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All sourcesNASA NTRSDOE OSTI
NASA NTRS2019

Human Performance Contributions to Safety in Commercial Aviation

Every day in aviation, pilots, air traffic controllers, and other front-line personnel perform countless correct judgments and actions in a variety of operational environments. These judgments and actions are often the difference between an accident and a non-event. Ironically, data on these behaviors are rarely collected or analyzed. Data-driven decisions about safety management and design of safety-critical systems are limited by the available data, which influence how decision makers characterize problems and identify solutions. Large volumes of data are collected on the failures and errors that result in infrequent incidents and accidents, but in the absence of data on behaviors that result in routine successful outcomes, safety management and system design decisions are based on a small sample of nonrepresentative safety data. This assessment aimed to find and document “safety successes” made possible by human operators. With many Aeronautics Research Mission Directorate (ARMD) Programs and Projects focusing on increased automation and autonomy and decreased human involvement, failure to fully consider the human contributions to successful system performance in civil aviation represents a significant risk — a risk that has not been recognized to date. Without understanding how humans contribute to safety, any estimate of predicted safety of autonomous capabilities is incomplete and inherently suspect. Furthermore, understanding the ways in which humans contribute to safety can promote strategic interactions among safety technologies, functions, procedures and the people using them. Without this understanding, the full benefits of an integrated, optimized human/technology or autonomous system will not be realized. Historically, safety has been consistently defined in terms of the occurrence of accidents or recognized risks (i.e., in terms of things that go wrong). These adverse outcomes are explained by identifying their causes, and safety is restored by eliminating or mitigating these causes. An alternative to this approach is to focus on what goes right and identify how to replicate that process. Focusing on the rare cases of failures attributed to “human error” provides little information about why human performance routinely prevents adverse events. Hollnagel has proposed that things go right because people continuously adjust their work to match their operating conditions. These adjustments become increasingly important as systems continue to grow in complexity. Thus, the definition of safety should reflect not only “avoiding things that go wrong” but “ensuring that things go right.” The basis for safety management requires developing an understanding of everyday activities. However, few mechanisms to monitor everyday work exist in the aviation domain, which limits opportunities to learn how designs function in reality. This concept of safety thinking and safety management is reflected in the emerging field of resilience engineering. According to Hollnagel, a system is resilient if it can sustain required operations under expected and unexpected conditions by adjusting its functioning prior to, during, or following changes, disturbances, and opportunities. To explore “positive” behaviors that contribute to resilient performance in commercial aviation, the assessment team examined a range of existing sources of data about pilot and air traffic control (ATC) tower controller performance, including subjective interviews with domain experts and objective aircraft flight data records. These data were used to identify strategies that support resilient performance, methods for exploring and refining those strategies in existing data, and proposed methods for capturing and analyzing new data.

Null, Cynthia H.↗
NASA NTRS2017

Unmanned Aircraft Systems (UAS) Integration in the National Airspace System (NAS) Project

Over the past 5 years, the UAS integration into the NAS project has worked to reduce technical barriers to integration. A major focus of this work has been in support of RTCA SC-228. This committee has recently published the first UAS integration minimum performance standards (MOPS). This work has spanned detect and avoid (DAA) as well as command and control comm datalinks. I will discuss DAA efforts with focus on the human systems work. I will discuss how automation was discussed and addressed within this context. ICAO stood up a remotely piloted aircraft systems (RPAS) panel in 2014. They have developed an RPAS manual and are now working to revise existing annexes and standards and recommended practices. The Human In The System (HITS) has worked to infuse human factors guidelines into those documents. I will discuss that effort as well as how ICAO has defined and address autonomy. There is a great deal of interest in the control of multiple vehicles by a single operator. The UAS EXCOM Science and Research Panel (SARP) is holding a workshop on this topic in late June. I will discuss research performed on this topic when I worked for the Army and on-going work within the division and a NATO working group on Human-Autonomy Teaming.

Unmanned Aircraft Systems (UAS)↗
NASA NTRS1992

Meeting human needs

The degree of autonomy of future long duration manned missions will emphasize interactions between human operators and automated systems aimed at the most effective allocations of tasks between humans and machines. Knowledge of crewmembers' physical status, encompassing both capabilities and limitations, will also be critical during EVA and planetary roving missions; psychological evaluation and support, with a view to both individual health and group cohesion and productivity, may become a critical consideration. Attention is here given to crewmembers' medical and psychological vulnerabilities.

Nicogossian, Arnauld E.↗
NASA NTRS2023

Forward for the new edition of: “What Every Engineer Should Know About Risk Engineering and Management"

In aerospace and engineering in general, the major metrics are capability, cost, and safety/risk. With the increasingly rapid emergence and utilization of new technologies and systems of increasing complexity, ensuring safety becomes more difficult. The technology and practice/applications of safety/risk technologies require updating in concert with capability and systems technology changes. Hence the new, updated edition of this risk engineering book. Major changes in technology and applications, now and going forward, increasingly involve artificial intelligence (AI)/autonomy and complex systems, which are rapidly developing and moving targets when it comes to risk/safety analysis. These introduce both new risks and safety issues, and they alter more usual ones. The current reality is that often the best AI is when it is “Black Boxed”, developed “independently”, without detailed human understanding of how and by what processes decisions and results are produced. There are ongoing efforts to make the AI processes more understandable by humans, with results to be determined. Also, trusted and true autonomy is free of human intervention, which would require machines to ideate to solve in real time issues that arise due to unknown unknowns and even known unknowns. Machines using generative adversarial network (GANs) and other approaches are beginning to ideate. Overall, the capabilities and practice of AI/autonomy utilization is a work in progress with the rate of progress substantial and the impacts upon system risk/safety major.

Dennis M. Bushnell↗
NASA NTRSDate not supplied

Validation of Self-Scheduling Countermeasures in NASA's HERA Campaign 6

Enhancing crew capabilities for planning and scheduling activities is critical for periods of increased crew autonomy in future long-duration missions where communication delays preclude real-time ground support from Earth. Our study focuses on how to empower astronauts to manage their timelines independently from the experts in the mission control center (MCC). Our objective was to evaluate the impact of scheduling countermeasures on crew scheduling performance, workload, and usability in an analog mission environment. The study involved 16 crew members across four missions in the Limited Autonomy phase of Human Exploration Research Analog (HERA) Campaign 6. Crew members used Playbook to schedule one operational day for the entire crew. Half the participants accessed scheduling aids, and we compared their performance to a control group with no aids. Performance, workload, and usability were assessed using time on task, violation counts, NASA Task Load Index (NASA-TLX), and System Usability Scale (SUS). Participants using scheduling aids completed sessions 20% faster and committed 33% fewer violations. While these differences were not statistically significant due to the study’s operational limitations, trends indicate that scheduling aids may reduce errors and improve efficiency. These results can inform the design of scheduling tools to enhance astronauts’ autonomy in long-duration space missions, contributing to improved crew performance and reduced reliance on ground support.

space robotics↗
NASA NTRSDate not supplied

Validation of Self-Scheduling Countermeasures in NASA's HERA Campaign 6

Enhancing crew capabilities for planning and scheduling activities is critical for periods of increased crew autonomy in future long-duration missions where communication delays preclude real-time ground support from Earth. Our study focuses on how to empower astronauts to manage their timelines independently from the experts in the mission control center (MCC). Our objective was to evaluate the impact of scheduling countermeasures on crew scheduling performance, workload, and usability in an analog mission environment. The study involved 16 crew members across four missions in the Limited Autonomy phase of Human Exploration Research Analog (HERA) Campaign 6. Crew members used Playbook to schedule one operational day for the entire crew. Half the participants accessed scheduling aids, and we compared their performance to a control group with no aids. Performance, workload, and usability were assessed using time on task, violation counts, NASA Task Load Index (NASA-TLX), and System Usability Scale (SUS). Participants using scheduling aids completed sessions 20% faster and committed 33% fewer violations. While these differences were not statistically significant due to the study’s operational limitations, trends indicate that scheduling aids may reduce errors and improve efficiency. These results can inform the design of scheduling tools to enhance astronauts’ autonomy in long-duration space missions, contributing to improved crew performance and reduced reliance on ground support.

space robotics↗
NASA NTRS1989

Graphical programming and the use of simulation for space-based manipulators

Robotic manipulators are difficult to program even without the special requirements of a zero-gravity environment. While attention should be paid to investigating the usefulness of industrial application programming methods to space manipulators, new methods with potential application to both environments need to be invented. These methods should allow various levels of autonomy and human-in-the-loop interaction and simple, rapid switching among them. For all methods simulation must be integrated to provide reliability and safety. Graphical programming of manipulators is a candidate for an effective robot programming method despite current limitations in input devices and displays. A research project in task-level robot programming has built an innovative interface to a state-of-the-art commercial simulation and robot programming platform. The prototype demonstrates simple augmented methods for graphical programming and simulation which may be of particular interest to those concerned with Space Station applications; its development has also raised important issues for the development of more sophisticated robot programming tools. Both aspects of the project are discussed.

Mcgrath, Debra S.↗
NASA NTRS2003

A Survey of Space Robotics

In this paper we summarize a survey conducted by NASA to determine the state-of-the-art in space robotics and to predict future robotic capabilities under either nominal and intensive development effort. The space robotics assessment study examined both in-space operations including assembly, inspection, and maintenance and planetary surface operations like mobility and exploration. Applications of robotic autonomy and human-robot cooperation were considered. The study group devised a decomposition of robotic capabilities and then suggested metrics to specify the technical challenges associated with each. The conclusion of this paper identifies possible areas in which investment in space robotics could lead to significant advances of important technologies.

Space robotics survey↗
NASA NTRS2016

NASA HRP Plans for Collaboration at the IBMP Ground-Based Experimental Facility (NEK)

NASA and IBMP are planning research collaborations using the IBMP Ground-based Experimental Facility (NEK). The NEK offers unique capabilities to study the effects of isolation on behavioral health and performance as it relates to spaceflight. The NEK is comprised of multiple interconnected modules that range in size from 50-250m(sup3). Modules can be included or excluded in a given mission allowing for flexibility of platform design. The NEK complex includes a Mission Control Center for communications and monitoring of crew members. In an effort to begin these collaborations, a 2-week mission is planned for 2017. In this mission, scientific studies will be conducted to assess facility capabilities in preparation for longer duration missions. A second follow-on 2-week mission may be planned for early in 2018. In future years, long duration missions of 4, 8 and 12 months are being considered. Missions will include scenarios that simulate for example, transit to and from asteroids, the moon, or other interplanetary travel. Mission operations will be structured to include stressors such as, high workloads, communication delays, and sleep deprivation. Studies completed at the NEK will support International Space Station expeditions, and future exploration missions. Topics studied will include communication, crew autonomy, cultural diversity, human factors, and medical capabilities.

Cromwell, Ronita L.↗
NASA NTRS2018

Playbook for UAS: UX of Goal-Oriented Planning & Execution

We are evaluating Playbook for CASAS (Connected Autonomous Smart Aerospace Systems), a tool designed to aid first responders in disaster relief efforts. We are adapting an existing tool, Playbook, to support a future unmanned aircraft system (UAS) swarm demonstration. Playbook for CASAS will be used to plan, edit, and monitor simulated UAS swarms, and we are interested in evaluating the user experience of this prototype as well as developing recommendations for future UAS interfaces. Allocation of roles and responsibilities between human-automation systems is key to promoting productive cooperation between users and automation. Future interfaces, however, must allow for adaptive management of the swarm not a constant split in human-automation control. Our early research indicates that when a single pilot is controlling swarms of robotic agents, such as UAS or ground rovers, operators require a higher level, goal-based interface with usability at its core. Along with that high-level control, users can leverage sensors within the swarm to be notified when lower level actions must be taken by the pilot. First responders working in disaster relief efforts require a high level of situational awareness (SA) and precise control at key moments within a mission. This balance in operator workload paired with SA can lead to improved safety and mission outcomes. Our research below outlines leverage points as well as the balance between human involvement and autonomy in UAS interfaces.

UAS↗
NASA NTRS2018

Predicting the Operational Acceptance of Airborne Flight Reroute Requests Using Data Mining

For tools that generate more efficient flight routes or reroute advisories, it is important to ensure compatibility of automation and autonomy decisions with human objectives so as to ensure acceptability by the human operators. In this paper, the authors developed a proof of concept predictor of operational acceptability for route changes during a flight. Such a capability could have applications in automation tools that identify more efficient routes around airspace impacted by weather or congestion and that better meet airline preferences. The predictor is based on applying data mining techniques, including logistic regression, a decision tree, a support vector machine, a random forest and Adaptive Boost, to historical flight plan amendment data reported during operations and field experiments. Cross validation was used for model development, while nested cross validation was used to validate the models. The model found to have the best performance in predicting air traffic controller acceptance or rejection of a route change, using the available data from Fort Worth Air Traffic Control Center and its adjacent Centers, was the random forest, with an F-score of 0.77. This result indicates that the operational acceptance of reroute requests does indeed have some level of predictability, and that, with suitable data, models can be trained to predict the operational acceptability of reroute requests. Such models may ultimately be used to inform route selection by decision support tools, contributing to the development of increasingly autonomous systems that are capable of routing aircraft with less human input than is currently the case.

Operational Acceptability↗
NASA NTRS2019

SAFE50 Reference Design Study for Large-Scale High-Density Low-Altitude UAS Operations in Urban Areas

Enabling safe, routine, and high-density flight operations of small UAS at low-altitude over heavily populated urban centers presents a difficult challenge for emerging UAS Traffic Management (UTM) system concepts. Urban operations by definition involve flight over people, property, and infrastructure. Low-altitude urban environments - such as urban canyons – are one of the most difficult areas for UTM to consider. Mission concepts require routine operations in a cluttered radio-frequency (RF) environment with degraded or denied Global Positioning System (GPS) reception. Flights with any appreciable distance will be beyond visual and communications line-of-sight from ground operators. Timely detection and response to emergencies and onboard failures, which is critical for safe aircraft operation, will be difficult. This work seeks to establish a feasible reference autonomy architecture for autonomous vehicles in an urban UTM system, then verifying and validating this architecture within a complete UTM concept point-design and systems analysis study. In this paper, we present the results from the NASA SAFE50 conceptual design and systems study that investigates the trade-space of urban UTM operations. This advanced conceptual design study develops a feasible, verified, validated point-design solution. The SAFE50 point-design concept places emphasis on advanced, highly-autonomous, and highly-capable vehicles that favors intelligent onboard autonomy over direct human control with today's technologies and operating in today's urban environments. This paper focuses on an general overview of the design study, highlighting decisions made in the architectural solution. This paper will presents a summary of the study, architectures, and requirements. We present an overview of the architecture designs as derived from the top-level UTM system. The point-design has been implemented in both simulation and through flight testing of hardware design prototypes. The results from simulation and flight testing as part of the verification and validation process of the reference design study.

Ippolito, Corey A.↗
NASA NTRSDate not supplied

Advancements in Remote Ground Control Station Operator Pilot in Command Training Program for Beyond Visual Line of Sight Flight Operations

The training program for a Remote Ground Control Station Operator Pilot in Command (R-GCSO PIC) at NASA Langley Research Center marks a pivotal evolution in preparing operators for Beyond Visual Line of Sight (BVLOS) operations. This program, developed within the Advanced Air Mobility (AAM) project High Density Vertiplex (HDV) subproject, was crafted to bridge the gap between traditional Ground Control Station Operators (GCSO) and R-GCSO PICs, focusing on uncrewed aircraft systems (UAS). It encompassed extensive theoretical and practical training, including hands-on experience with advanced simulators and live flight operations, while ensuring a deep understanding of BVLOS complexities. The training leveraged NASA technologies like the MPATH (Measuring Performance for Autonomy Teaming with Humans) ground control station software and incorporated human factors principles to enhance operational readiness. This paper details the program's development, execution, and the critical insights gained, emphasizing the necessity of continuous adaptation in training methodologies to meet the evolving demands of UAS operations in the National Airspace System.

Ground control station operator↗
NASA NTRS2017

Autonomous System Technologies for Resilient Airspace Operations

Increasing autonomous systems within the aircraft cockpit begins with an effort to understand what autonomy is and developing the technology that encompasses it. Autonomy allows an agent, human or machine, to act independently within a circumscribed set of goals; delegating responsibility to the agent(s) to achieve overall system objective(s). Increasingly Autonomous Systems (IAS) are the highly sophisticated progression of current automated systems toward full autonomy. Working in concert with humans, these types of technologies are expected to improve the safety, reliability, costs, and operational efficiency of aviation. IAS implementation is imminent, which makes the development and the proper performance of such technologies, with respect to cockpit operation efficiency, the management of air traffic and data communication information, vital. A prototype IAS agent that attempts to optimize the identification and distribution of "relevant" air traffic data to be utilized by human crews during complex airspace operations has been developed.

Houston, Vincent E.↗
NASA NTRS2018

Human Automation Teaming: Lessons Learned and Future Directions

Full autonomy seems to be the goal for system developers in almost every area of the economy. However, as we move from automated systems to autonomous systems, designers have needed to insert humans to oversee automation that has traditionally been brittle or incomplete. This creates its own problems as the operator is usually out of the loop when the automation hands over problems that it cannot handle. To better handle these situations, it has been proposed that we develop human automation teams that have shared goals and objectives to support task performance. This paper will describe an initial model of Human Automation Teaming (HAT) which has three elements: transparency, bi-directional communications, and human-directed execution. Transparency in our model is a method for giving insight into the reasoning behind automated recommendations and actions, bi-directional communication allows the operator to communicate directly with the automation, and finally the automation defers execution to the human. The model was implemented through a number of features on an electronic flight bag (EFB) which are described in the paper. The EFB was installed in a mid-fidelity flight simulator and used by 12 airline pilots to support diversion decisions during off-nominal flight scenarios. Pilots reported that working with the HAT automation made diversion decisions easier and reduced their workload. They also reported that the information provided about diversion airports was similar to what they would receive from ground dispatch, thus making coordination with dispatch easier and less time consuming. These HAT features engender more trust in the automation when appropriate, and less when not, allowing improved supervision of automated functions by flight crews.

Human-Autonomy Teaming↗
NASA NTRS2018

Design Considerations for a Variable Autonomy Executive for UAS in the NAS

This paper describes research targeted towards an autonomy executive (AOS) for UAS in the National Air Space (NAS). The project goal is to incrementally provide the knowledge and intelligence onboard a UAS to safely fly in the National Air Space, eventually autonomous from remote human ground crews and communicating directly with air traffic control. Longer-term, the goal is to provide the capability for pilotless air vehicles such as air taxis that will be key for new transportation concepts such as air mobility-on-demand. For both of these targeted applications, AOS is incorporating artificial intelligence capabilities that operationally meet human pilot competencies. Even when autonomy is achieved from a remote human ground crew, AOS will have variable degrees of autonomy with respect to air traffic control (ATC), just as human pilots do now. AOS has the capability of interacting in natural language with ATC, as well as through data link protocols. AOS can adapt to varying levels of autonomy and control directed by ATC in standard and relaxed FAA phraseology- from being vectored moment by moment, to accepting broad directives such as following a specified aircraft or sighting and avoiding traffic. AOS can autonomously manage contingencies such as vehicle systems degradations and failures. It incorporates a decision maker that takes information from multiple diagnostic reasoners, disambiguates (if needed) sensor results to specific failures using active mode changes, then projects forward the impact of the degradation on the nominal plan. If the nominal plan is no longer viable, then alternative plans are formulated, and subsequently selected and executed, including abort options.

Lowry, Michael↗
NASA NTRSDate not supplied

Development of Urban Air Mobility (UAM) Vehicles for Ease of Operation

To date the air transportation system has been developed with the in-cremental introduction of new technology and with highly experienced air transport pilots and air traffic controllers overseeing flight operations. Thus, we currently have one of the safest commercial aviation systems in the world. General Aviation (GA) in the United States, however, has not always followed the same cautious and monitored approach to implementation; consequently, the GA safety record does not meet the high standards of commercial aviation. Recently, a new system known as Urban Air Mobility (UAM), is attracting considerable interest and investment from industry and government agencies. UAM refers to a system of passenger and small-cargo air transportation vehicles within an urban area with the goal of reducing the number of times we need to use our cars, thus improving urban traffic by moving people and cargo from crowded single pas-senger vehicles on our roads to personal and on-demand air vehicles. These UAM vehicles will be small and based on electric, Vertical-Take-Off-and-Landing (eV-TOL) systems. A significant component of UAM is offloading of flight-man-agement responsibilities from human pilots to newly-developed autonomy. Cur-rently, over 100 UAM vehicles are either in development or production. Most, if not all, have a goal of fully autonomous vehicle operations, but fully autonomous flying vehicles are not expected in the near future. Therefore, we are de-veloping concepts for UAM vehicles that will be easy to fly and/or manage by operators with minimal pilot training. In this paper we will discuss our human-automation teaming approach to develop an easy-to-operate VTOL aircraft, and some of the fly-by-wire technology needed to stabilize the vehicle so that a sim-ple ecological mental model of the flying task can be implemented. We will discuss the requirements for a stability augmentation system that must be developed to support our simple pilot input model, and also present design guidelines and requirements based on a pilot input and management model. Finally, our ap-proach to vehicle development will involve considerable operator testing and evaluation: improving pilot model, inceptors, displays and also work on a plan for how a UAM vehicle can be integrated with terminal area air traffic control airspace with minimal impact on controller workload.

UAM↗