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At least 163 records · Page 9

Interaction between workload and training - Converging evidence from psychophysiology and performance measurement

Traditionally, the domains of mental workload and training have been studied in isolation even though they share many common characteristics. The present paper integrates findings from psychophysiological and performance-based studies which address both of these issues. By augmenting traditional indices of skill acquisition such as RMS error scores, reaction times, and accuracy measures with psychophysiological measures such as the event-related brain potential, it is shown that workload effects can be assessed throughout the training process. More specifically, it is argued that the development of skill and the effects of workload on the human operator can be modeled within the framework of resource theories of attentional allocation. Also described is how converging evidence from psychophysiological and behavioral studies can be used to examine subtle changes in operator strategies during training.

Kramer, Arthur F.

Dissociation of performance and subjective measures of workload

A theory is presented to identify sources that produce dissociations between performance and subjective measures of workload. The theory states that performance is determined by (1) amount of resources invested, (2) resource efficiency, and (3) degree of competition for common resources in a multidimensional space described in the multiple-resources model. Subjective perception of workload, multidimensional in nature, increases with greater amounts of resource investment and with greater demands on working memory. Performance and subjective workload measures dissociate when greater resources are invested to improve performance of a resource-limited task; when demands on working memory are increased by time-sharing between concurrent tasks or between display elements; and when performance is sensitive to resource competition and subjective measures are more sensitive to total investment. These dissociation findings and their implications are discussed and directions for future research are suggested.

Yeh, Yei-Yu

Automation - Changes in cognitive demands and mental workload

The effect of partial automation on mental workloads in man/machine tasks is investigated experimentally. Subjective workload measures are obtained from six subjects after performance of a task battery comprising two manual (flight-path control, FC, and target acquisition, TA) tasks and one decisionmaking (engine failure, EF) task; the FC task was performed in both a fully manual (altitude and lateral control) mode and in a semiautomated mode (autmatic latitude control). The performance results and subjective evaluations are presented in graphs and characterized in detail. The automation is shown to improve objective performance and lower subjective workload significantly in the combined FC/TA task, but not in the FC task alone or in the FC/EF task.

Tsang, Pamela S.

Inflight evaluation of pilot workload measures for rotorcraft research

The effectiveness of heart-rate monitoring and the NASA TLX workload rating scale (Hart et al., 1985) in measuring helicopter-pilot workloads is investigated experimentally. Four NASA test pilots flew two 2-h missions each in an SH-3G helicopter, following scenarios with takeoff, hover, cross-country, and landing tasks; pilot performance on the tasks undertaken near the landing area was measured by laser tracking. The results are presented in graphs and discussed in detail, and it is found that the TLX ratings clearly distinguish the flight segments and are well correlated with the performance data. The mean heart rate (measured as interbeat interval) is correlated (r = -0.69) with the TLX workload, but only the standard deviation of the interbeat interval is able to distinguish between flight segments; the correlation between standard deviation and TLX ratings is negative but not significant.

Shively, Robert J.

Timesharing performance as an indicator of pilot mental workload

Attentional deficits (workloads) were evaluated in a timesharing task. The results from this and other experiments were incorporated into an expert system designed to provide workload metric selection advice to non-experts in the field interested in operator workload.

Casper, Patricia A.

Voice measures of workload in the advanced flight deck

Voice samples were obtained from 14 male subjects under high and low workload conditions. Acoustical analysis of the voice suggested that high workload conditions can be revealed by their effects on the voice over time. Aircrews in the advanced flight deck will be voicing short, imperative sentences repeatedly. A drop in the energy of the voice, as reflected by reductions in amplitude and frequency over time, and the failure to achieve old amplitude and frequency levels after rest periods, can signal that the workload demands of the situation are straining the speaker. This kind of measurement would be relatively unaffected by individual differences in acoustical measures.

Schneider, Sid J.

Mental workload dynamics in adaptive interface design

In examining the role of time in mental workload, the authors present a different perspective from which to view the problem of assessment. Mental workload is plotted in three dimensions, whose axes represent effective time for action, perceived distance from desired goal state, level of effort required to achieve the time-constrained goal. This representation allows the generation of isodynamic workload contours that incorporate the factors of operator skill and equifinality of effort. An adaptive interface for dynamic task reallocation is described that uses this form of assessment to reconcile the joint aims of stable operator loading and acceptable primary task performance by the total system.

Hancock, Peter A.

Assessment of pilot workload with the introduction of an airborne threat-alert system

Simulated line operations were used to assess the value of the TCAS on the pilot's ability to avoid a collision and to determine the effects of various display configurations and information contents on the flight-crew performance and workload. The crew flew a Phase II Link/Boeing 727 simulator in a simulated ATC environment. Four levels of collision avoidance information were evaluated using the following TCAS display formats: no TCAS information, TCAS information with no traffic display information, TCAS information with threat-activated traffic display information, and TCAS information with a full-time traffic display of threat information. It was found that the use of a threat-activated TCAS display significantly reduced the first officers' workload was significantly reduced by the threat-activated TCAS display, as were the workloads of the captain and the second officer.

Battiste, Vernol

Measurement and analysis of workload effects on fault latency in real-time systems

The authors demonstrate the need to address fault latency in highly reliable real-time control computer systems. It is noted that the effectiveness of all known recovery mechanisms is greatly reduced in the presence of multiple latent faults. The presence of multiple latent faults increases the possibility of multiple errors, which could result in coverage failure. The authors present experimental evidence indicating that the duration of fault latency is dependent on workload. A synthetic workload generator is used to vary the workload, and a hardware fault injector is applied to inject transient faults of varying durations. This method makes it possible to derive the distribution of fault latency duration. Experimental results obtained from the fault-tolerant multiprocessor at the NASA Airlab are presented and discussed.

Woodbury, Michael H.

Workload and strategic adaptation under transformations of visual-coordinative mappings

A study involving a bimanual pursuit-tracking task is conducted to examine strategic exploration of differing visual and motor coordination patterns emphasizing workload as an indicator of strategic behavior. The mappings are conducted for 16 possible variations of order, speed, and combination. Performance is assessed by means of the rms and percent time-on-target, and the NASA task-load index is used to classify subjective reports on workload. The results are broken down into four primary performance mappings and four hybrid mappings called contradictory conditions. The order of difficulty of the conditions is apparently determined by the workload, except that in the case of the three most difficult decoupled conditions some dissociation is reported.

Caird, J. K.

Psychophysiological measures of cognitive workload in laboratory and flight

Psychophysiological data have been recorded during different levels of cognitive workload in laboratory and flight settings. Cardiac, eye blink, and brain data have shown meaningful changes as a function of the levels of mental workload. Increased cognitive workload is generally associated with increased heart rates, decreased blink rates and eye closures, and decreased evoked potential amplitudes. However, comparisons of laboratory and flight data show that direct transference of laboratory findings to the flight environment is not possible in many cases. While the laboratory data are valuable, a data base from flight is required so that 'real world' data can be properly interpreted.

Wilson, Glenn F.

Predictive Features of a Cockpit Traffic Display: A Workload Assessment

Eighteen pilots flew a series of traffic avoidance maneuvers in an experiment designed to assess the support offered and workload imposed by different levels of traffic display information in a free flight simulation. Three display prototypes were compared which differed in traffic information provided. A BASELINE (BL) display provided current and (2nd order) predicted information regarding ownship and current information of an intruder aircraft, represented on lateral and vertical displays in a coplanar suite. An INTRUDER PREDICTOR (IP) display, augmented the baseline display by providing lateral and vertical prediction of the intruder aircraft. A THREAT VECTOR (TV) display added to the IP display a vector that indicates the direction from ownship to the intruder at the predicted point of closest contact (POCC). The length of the vector corresponds to the radius of the protected zone, and the distance of the intersection of the vector with ownship predictor, corresponds to the time available till POCC or loss of separation. Pilots time shared the traffic avoidance task with a secondary task requiring them to monitor the top of the display for faint targets. This task simulated the visual demands of out-of-cockpit scanning, and hence was used to estimate the head-down time required by the different display formats. The results revealed that both display augmentations improved performance (safety) as assessed by predicted and actual loss of separation (i.e., penetration of the protected zone). Both enhancements also reduced workload, as assessed by the NASA TLX scale. The intruder predictor display produced these benefits with no substantial impact on the qualitative nature of the avoidance maneuvers that were selected. The threat vector produced the safety benefits by inducing a greater degree of (effective) lateral maneuvering, thus partially offsetting the benefits of reduced workload. The three displays did not differ in terms of their effect on performance of the monitoring task, used to infer head-down time, nor in the extent of vertical or airspeed maneuvering. The results are discussed in terms of their implications for 19 cognitive engineering design features.

Wickens, Christopher D.

Autotasked Performance in the NAS Workload: A Statistical Analysis

A statistical analysis of the workload performance of a production quality FORTRAN code for five different Cray Y-MP hardware and system software configurations is performed. The analysis was based on an experimental procedure that was designed to minimize correlations between the number of requested CPUs and the time of day the runs were initiated. Observed autotasking over heads were significantly larger for the set of jobs that requested the maximum number of CPUs. Speedups for UNICOS 6 releases show consistent wall clock speedups in the workload of around 2. which is quite good. The observed speed ups were very similar for the set of jobs that requested 8 CPUs and the set that requested 4 CPUs. The original NAS algorithm for determining charges to the user discourages autotasking in the workload. A new charging algorithm to be applied to jobs run in the NQS multitasking queues also discourages NAS users from using auto tasking. The new algorithm favors jobs requesting 8 CPUs over those that request less, although the jobs requesting 8 CPUs experienced significantly higher over head and presumably degraded system throughput. A charging algorithm is presented that has the following desirable characteristics when applied to the data: higher overhead jobs requesting 8 CPUs are penalized when compared to moderate overhead jobs requesting 4 CPUs, thereby providing a charging incentive to NAS users to use autotasking in a manner that provides them with significantly improved turnaround while also maintaining system throughput.

Carter, R. L.

The Primary Flight Display and Its Pathway Guidance: Workload, Performance, and Situation Awareness

In two experiments carried out in a high fidelity general aviation flight simulator, 42 instrument rated pilots flew a pathway-in-the-sky (tunnel) display through a series of multi-leg curved stepdown approaches through mountainous terrain. Both experiments examined how properties of the tunnel influenced flight path tracking performance, traffic awareness, terrain awareness and workload (assessed both by subjective and secondary task performance measures). Experiment 1, flown in simulated VMC, compared high and low intensity tunnels, with a less cluttered follow-me-airplane (FMA). The results revealed that both tunnels supported better flight path tracking than the FMA, because of the availability of more preview information. Increasing tunnel intensity, while reducing subjective workload, had no benefit on tracking, and degraded traffic detection performance. In Experiment 2, flown mostly in IMC, the low intensity tunnel was flown with a large (10 inch x 8 inch) and small (8 inch x 6.5 inch) display, representing a geometric field of view (GFOV) of either 30 degrees or 60 degrees. Most measures of flight path tracking performance favored the smaller display, and particularly the 60 degree GFOV, which presented a smaller appearing tunnel, and a wider range of terrain depiction. The larger GFOV also supported better terrain awareness, and yielded a lower secondary task assessment of workload. In both experiments, the final landing approach was terminated by a runway obstruction, and the tunnel guided pilots on a missed approach. In nearly all cases, pilots failed to notice an air hazard that lay in the missed approach path, but was only depicted in the outside view.

Wickens, Christopher D.

An Investigation of the Combined Effect of Stress, Fatigue and Workload on Human Performance: Position Paper

Stress, fatigue, and workload affect worker performance. NSF reported that 61% of respondents state losing concentration at work while 79% occasionally or frequently made errors as a result of being fatigued. Shift work, altered work schedules, long hours of continuous wakefulness, and sleep loss can create sleep and circadian disruptions that degrade waking fundions causing stress and fatigue. Review of the literature has proven void of information that links the combined effects of fatigue, stress, and workload to human performance. This paper will address which occupational factors within stress, fatigue, and workload were identified as occupational contributors to performance changes. The results of this research will be apglied to underlying models and algorithms that will help predict performance changes in control room operators.

Mock, Jessica

The Impact of Data Communications Messages in the Terminal Area on Flight Crew Workload and Eye Scanning

This paper, to accompany a discussion panel, describes a collaborative FAA and NASA research study to determine the effect Data Communications (Data Comm) messages have on flight crew workload and eye scanning behavior in busy terminal area operations. In the Next Generation Air Transportation System Concept of Operations, for the period 2017-2022, the FAA envisions Data Comm between controllers and the flight crew to become the primary means of communicating non-time critical information. Four research conditions were defined that span current day to future equipage levels (Voice with Paper map, Data Comm with Paper map, Data Comm with Moving Map Display with ownship position displayed, Data Comm with Moving Map, ownship and taxi route displayed), and were used to create arrival and departure scenarios at Boston Logan Airport. Preliminary results for workload, situation awareness, and pilot head-up time are presented here. Questionnaire data indicated that pilot acceptability, workload, and situation awareness ratings were favorable for all of the conditions tested. Pilots did indicate that there were times during final approach and landing when they would prefer not to hear the message chime, and would not be able to make a quick response due to high priority tasks in the cockpit.

Comstock, James R., Jr.

Effects of Autonomous sUAS Separation Methods on Subjective Workload, Situation Awareness, and Trust

The Unmanned Aircraft System (UAS) Traffic Management (UTM) concept was designed to support autonomous small UAS operations at a large-scale and without direct human intervention. However, human-autonomy interactions will be impacted by situation awareness, workload, and trust in the autonomy. Method: Nine participants monitored live small UAS operations in a representative UTM system during a series of traffic conflict scenarios and then provided subjective responses regarding situation awareness, workload, and trust in the autonomous separation method. The study employed a 3 (Separation Method: Autonomous Sense and Avoid, Geofence, Manual) × 2 (Incursion: High, Medium) within subjects design. Results: Situation awareness ratings for both autonomous separation methods were significantly lower than the manual condition. An interaction indicated differential workload ratings for the Autonomous Sense and Avoid separation ratings. Trust ratings significantly dropped when the Geofencing separation method failed. Conclusion: Subjective responses of remote operators in the UTM system are affected by the vehicle separation methods. Operators’ understanding of decisions made by the autonomous systems onboard the vehicle likely influence this effect

UAS

Heart Rate Variability as a Measure of Airport Ramp-Traffic Controllers Workload

Heart Rate Variability (HRV) has been reported to reflect the person's cognitive and emotional stress levels, and may offer an objective measure of human-operator's workload levels, which are recorded continuously and unobtrusively to the task performance. The present paper compares the HRV data collected during a human-in-the-loop simulation of airport ramp-traffic control operations with the controller participants' own verbal self-reporting ratings of their workload.

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