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Deep Space Network (DSN), Network Operations Control Center (NOCC) computer-human interfaces

The Network Operations Control Center (NOCC) of the DSN is responsible for scheduling the resources of DSN, and monitoring all multi-mission spacecraft tracking activities in real-time. Operations performs this job with computer systems at JPL connected to over 100 computers at Goldstone, Australia and Spain. The old computer system became obsolete, and the first version of the new system was installed in 1991. Significant improvements for the computer-human interfaces became the dominant theme for the replacement project. Major issues required innovating problem solving. Among these issues were: How to present several thousand data elements on displays without overloading the operator? What is the best graphical representation of DSN end-to-end data flow? How to operate the system without memorizing mnemonics of hundreds of operator directives? Which computing environment will meet the competing performance requirements? This paper presents the technical challenges, engineering solutions, and results of the NOCC computer-human interface design.

Ellman, Alvin

Deep Space Network (DSN), Network Operations Control Center (NOCC) computer-human interfaces

The technical challenges, engineering solutions, and results of the NOCC computer-human interface design are presented. The use-centered design process was as follows: determine the design criteria for user concerns; assess the impact of design decisions on the users; and determine the technical aspects of the implementation (tools, platforms, etc.). The NOCC hardware architecture is illustrated. A graphical model of the DSN that represented the hierarchical structure of the data was constructed. The DSN spacecraft summary display is shown. Navigation from top to bottom is accomplished by clicking the appropriate button for the element about which the user desires more detail. The telemetry summary display and the antenna color decision table are also shown.

Ellman, Alvin

Establishing Trust in NASA’s Artemis Program Computer-Human Interface (CHI) Implementation

The NASA Artemis program will return humans to the moon. This time, with the help of commercial and international partners, the program’s objective is a permanent moon base. The moon base infrastructure, including an orbiting moon station and moon surface assets, will be developed for astronauts to stay for the long haul to learn to live and work on another planet in preparation for an eventual Humans-to-Mars mission. As the roundtrip communication delays increase in deep space exploration, more onboard systems autonomy and functionality will be needed to maintain and control the vehicle or habitat. These mission constraints will change the current Earth-based spacecraft ground control support approach that will demand more safe, efficient, and effective Computer-Human Interface (CHI) control. For Artemis, CHI is defined as the elements that the crew interfaces with-audio, video, lighting, and crew controls. Understanding how CHI will need to evolve to support deep space missions will be critical for the Artemis program-especially crew controls which is the focus of this paper. How does NASA ensure crew controls are reliable to control complex systems and prevent a catastrophic event due to human error-especially when the astronauts could be physiologically and/or psychologically impaired? NASA’s approach to mitigating catastrophic hazards in human spaceflight system development such as crew controls is through a holistic system engineering and Human System Integration methodology that embraces NASA’s Human-Rating Requirements-ensuring human performance characteristics to control/safely recover the crew from hazardous situations within the human interface design are considered. This paper discusses, at a high level, CHI for the Artemis program. Next, a discussion of what it means to human-rate a space system crew controls and how trust in the human-computer interface begins with the NASA human rating requirements. Finally, a discussion on how systems engineering, and the human system integration process ensures that crew control implementation incorporates the NASA human-rating requirements.

Human-Rating

Establishing Trust in NASA’s Artemis Campaign Computer-Human Interface (CHI) Implementation

The NASA Artemis program will return humans to the Moon. This time, with the help of commercial and international partners, the program's objective is a permanent moon base. The moon base infrastructure, including an orbiting moon station and moon surface assets, will be developed for astronauts to stay for the long haul to learn to live and work on another planet in preparation for an eventual Humans-to-Mars mission. As the roundtrip communication delays increase in deep space exploration, the crew will need more onboard systems autonomy and functionality to maintain and control the vehicle or habitat. These mission constraints will change the current Earth-based spacecraft to ground control support approach that will demand more safe, efficient, and effective Computer-Human Interface (CHI) control. For Artemis, CHI is defined as the elements that the crew interfaces with: audio, video, lighting, and crew controls subsystems. Understanding how CHI will need to evolve to support deep space missions will be critical for the Artemis program--especially crew controls, which is the focus of this paper. How does NASA ensure crew controls are reliable enough to control complex systems and prevent a catastrophic event due to human error--especially when the astronauts could be physiologically and/or psychologically impaired? NASA's approach to mitigating catastrophic hazards in human spaceflight system development such as crew controls, is through a holistic system engineering and Human System Integration methodology that focuses on incorporating NASA's Human-Rating Requirements-that ensures human performance characteristics to control/safely recover the crew from hazardous situations within the human interface design are considered. This paper discusses, at a high level, CHI for the Artemis program. Next, a discussion of what it means to human-rate a space system crew controls and how trust in the human-computer interface begins with the NASA human rating requirements. Finally, a discussion on how systems engineering and the human system integration process ensures that crew control implementation incorporates the NASA human-rating requirements.

artemis

Establishing Trust in NASA’s Artemis Campaign Computer-Human Interface (CHI) Implementation

The NASA Artemis program will return humans to the Moon. This time, with the help of commercial and international partners, the program's objective is a permanent moon base. The moon base infrastructure, including an orbiting moon station and moon surface assets, will be developed for astronauts to stay for the long haul to learn to live and work on another planet in preparation for an eventual Humans-to-Mars mission. As the roundtrip communication delays increase in deep space exploration, the crew will need more onboard systems autonomy and functionality to maintain and control the vehicle or habitat. These mission constraints will change the current Earth-based spacecraft to ground control support approach that will demand more safe, efficient, and effective Computer-Human Interface (CHI) control. For Artemis, CHI is defined as the elements that the crew interfaces with: audio, video, lighting, and crew controls subsystems. Understanding how CHI will need to evolve to support deep space missions will be critical for the Artemis program--especially crew controls, which is the focus of this paper. How does NASA ensure crew controls are reliable enough to control complex systems and prevent a catastrophic event due to human error--especially when the astronauts could be physiologically and/or psychologically impaired? NASA's approach to mitigating catastrophic hazards in human spaceflight system development such as crew controls, is through a holistic system engineering and Human System Integration methodology that focuses on incorporating NASA's Human-Rating Requirements-that ensures human performance characteristics to control/safely recover the crew from hazardous situations within the human interface design are considered. This paper discusses, at a high level, CHI for the Artemis program. Next, a discussion of what it means to human-rate a space system crew controls and how trust in the human-computer interface begins with the NASA human rating requirements. Finally, a discussion on how systems engineering and the human system integration process ensures that crew control implementation incorporates the NASA human-rating requirements.

artemis

Improving the computer-human interface: The qualitative monitor display

A technique for displaying the information needed by DSN operators for monitoring station performance is described. Known as a 'qualitative monitor,' it presents continuous variables in quasi-analog form on a digital cathode ray tube (CRT) display. Color changes, field reverses and blinking symbols assist the operator in identifying variables that are within acceptable limits and in performing corrective action when needed.

Baugh, H. W.

Transportable Applications Environment (TAE) Tenth Users' Conference

Conference proceedings are represented in graphic visual-aid form. Presentation and panel discussion topics include user experiences with C++ and Ada; the design and interaction of the user interface; the history and goals of TAE; commercialization and testing of TAE Plus; Computer-Human Interaction Models (CHIMES); data driven objects; item-to-item connections and object dependencies; and integration with other software. There follows a list of conference attendees.

Rouff, Chris

Automating a human factors evaluation of graphical user interfaces for NASA applications: An update on CHIMES

Capturing human factors knowledge about the design of graphical user interfaces (GUI's) and applying this knowledge on-line are the primary objectives of the Computer-Human Interaction Models (CHIMES) project. The current CHIMES prototype is designed to check a GUI's compliance with industry-standard guidelines, general human factors guidelines, and human factors recommendations on color usage. Following the evaluation, CHIMES presents human factors feedback and advice to the GUI designer. The paper describes the approach to modeling human factors guidelines, the system architecture, a new method developed to convert quantitative RGB primaries into qualitative color representations, and the potential for integrating CHIMES with user interface management systems (UIMS). Both the conceptual approach and its implementation are discussed. This paper updates the presentation on CHIMES at the first International Symposium on Ground Data Systems for Spacecraft Control.

Jiang, Jian-Ping