Results for “Letters of Agreement”

NASA NTRSDate not supplied

Digitizing Named Entities Found Within Letters of Agreement

Letters of Agreement (LOAs) are text-based air traffic control documents that contain procedures and actions agreed upon by the different parties, typically two or more FAA facilities, that are subject to an agreement. The documents contain among other things generic constraints, which are explicit and implicit combinations of procedures that limit a flight’s trajectory and affects pilot actions. For example, a controller may be required, to assign a specific altitude to an aircraft crossing the boundary between two airspaces. Although LOA generic constraints directly impact the trajectory of an aircraft, they are not currently available in a digital form that can be used for (or directly ingested into automated) flight planning. Instead, the constraints are manually input into an onboard or ground based system. LOA documents are primarily stored at a controlling facility and the generic constraints are implemented by experienced air traffic controllers and pilots primarily using voice instructions. This increases the workload of the controllers, likelihood of error (e.g., due to noisy communication) and makes it impractical for implementation with unmanned aircraft. Therefore, steps must be taken to make existing constraints machine interpretable to enable e.g., automated handoffs which in turn would reduce controller workload. With recent advances in natural language processing, especially the rise in digitization of text documents (e.g., medical documents) and automated extraction of information therein, it is now possible to extract flight specific constraints from LOAs. The goal of this work is to digitize named entities through a combination of natural language processing tasks: named entity disambiguation, toponym resolution, and numeric parsing to extract general constraint components contained within LOAs, herein referred to as Entity Enhancement (EE). Starting with a small list of named entities (e.g., ARTCC, Tower, Altitude and Speed), EE can extract the named entities while simultaneously converting the string-based output into a digital format using an ensemble of processes like rule-based gazetteers and syntactic-lexical patterns. The digital format contains a diverse set of information based on the entity label in question, ranging from standardized facility names to units of measure (e.g., feet) and other numeric information. Upon validating our approach using a truth dataset, we show an overall F1-Score of 0.71 for the extraction process. Looking beyond entity enhancement, we are also working towards the goal of completely digitizing the general constraints by performing EE and fitting them into a standardized exchange model (XM) such as the Aeronautical Information Exchange Model (AIXM). This will allow for easy distribution and dissemination of LOA constraints to air users, better searchability within documents, and enable ingestion into automated flight planning. Finally, we show a preliminary version of the proposed XM architecture and demonstrate how the model can be populated from the EE output.

Stephen S. B. Clarke↗

NASA NTRSDate not supplied

Document Classification Techniques for Aviation Letters of Agreement

Often when working with technical documents, it is helpful to classify them into specific categories. In this paper, we conduct a thorough review of natural language processing techniques to perform this classification task on Letters of Agreement (LOAs), technical aviation documents outlining rules for utilizing US airspace. We evaluate multiple techniques, including Transfer Learning, for representing the text in the documents as embeddings: unigram and bigram Term Frequency Inverse Document Frequency (TFIDF), Word2Vec, Doc2Vec, GloVe and RoBERTa. We investigate a wide range of classification models: K-Nearest Neighbors, Random Forest, Support Vector Machines (SVM), Logistic Regression, Naive Bayes, Feed-Forward Neural Network, Convolutional Neural Networks (CNNs) and Long-Short Term Memory (LSTM). By comparing the different methods, we found the best overall approach for our task was to use unigram TFIDF representations with SVM while also gaining insight into how the other methodologies performed on a small technical datasets.

Aayushi Batra↗

NASA NTRSDate not supplied

Document Classification Techniques for Aviation Letters of Agreement

Often when working with historic air traffic management (ATM) documents, it is helpful to classify them into specific categories. In this paper, we conduct a thorough review of natural language processing techniques to perform this classification task on Letters of Agreement (LOAs), technical aviation documents outlining rules for utilizing US airspace. We evaluate multiple techniques for representing the text in the documents as embeddings: unigram and bigram Term Frequency Inverse Document Frequency (TFIDF), Word2Vec, Doc2Vec, GloVe and RoBERTa. We investigate a wide range of classification models: K-Nearest Neighbors, Random Forest, Support Vector Machines (SVM), Logistic Regression, Naive Bayes, Feed-Forward Neural Network, Convolutional Neural Networks (CNNs) and Long-Short Term Memory (LSTM). By comparing the different methods, we found the best overall approach for our task was to use unigram TFIDF representations with SVM while also gaining insight into how the other methodologies performed on a small technical datasets.

ATM↗

NASA NTRSDate not supplied

Document Classification Techniques for Aviation Letters of Agreement

Often when working with historic air traffic management (ATM) documents, it is helpful to classify them into specific categories. In this paper, we conduct a thorough review of natural language processing techniques to perform this classification task on Letters of Agreement (LOAs), technical aviation documents outlining rules for utilizing US airspace. We evaluate multiple techniques for representing the text in the documents as embeddings: unigram and bigram Term Frequency Inverse Document Frequency (TFIDF), Word2Vec, Doc2Vec, GloVe and RoBERTa. We investigate a wide range of classification models: K-Nearest Neighbors, Random Forest, Support Vector Machines (SVM), Logistic Regression, Naive Bayes, Feed-Forward Neural Network, Convolutional Neural Networks (CNNs) and Long-Short Term Memory (LSTM). By comparing the different methods, we found the best overall approach for our task was to use unigram TFIDF representations with SVM while also gaining insight into how the other methodologies performed on a small technical datasets.

ATM↗

NASA NTRS2022

Natural Language Understanding and Extraction of Flight Constraints Recorded in Letters of Agreement

This paper presents an automated information extraction and inference technique using natural language processing for extracting flight operational procedures and constraints embedded in heritage air traffic management documents. The extracted flight constraints can be digitized and fit into existing airspace information exchange models such as the Aeronautical Information Exchange Model (AIXM). This approach offers a digitized solution to disseminate airspace operating conditions to diverse air users and stakeholders in the National Airspace System (NAS). Furthermore, the digitized flight procedures can provide operational flexibility for emerging advanced air mobility providers and reduce traffic controller workload while maintaining current safety standards. To demonstrate this process, 1,972 Letters of Agreement (LOAs) have been selected for processing, named entity extraction, constraint identification and extraction. This dataset is derived from a subset of documents related to Air Route Traffic Control Centers (ARTCC) operations. We experimented with various traditional information extraction techniques, state-of-the-art machine learning and deep learning models to perform named entity recognition and pattern recognition on our dataset. We present the results from our experiments and demonstrate 99.0% F-1 score for named entity recognition, and a 96.6% accuracy for our entire workflow up to named entity recognition. We also discuss constraint definitions using generic patterned templates and extensions to this work in applying entity linking to digitally extracting relevant constraints.

Natural Language Processing↗

NASA NTRSDate not supplied

Natural Language Understanding and Extraction of Flight Constraints Recorded in Letters of Agreement

This paper presents an automated information extraction and inference technique using natural language processing for extracting flight operational procedures and constraints embedded in heritage air traffic management documents. The extracted flight constraints can be digitized and fit into existing airspace information exchange models such as the Aeronautical Information Exchange Model (AIXM). This approach offers a digitized solution to disseminate airspace operating conditions to diverse air users and stakeholders in the National Airspace System (NAS). Furthermore, the digitized flight procedures can provide operational flexibility for emerging advanced air mobility providers and reduce traffic controller workload while maintaining current safety standards. To demonstrate this process, 1,972 Letters of Agreement (LOAs) have been selected for processing, named entity extraction, constraint identification and extraction. This dataset is derived from a subset of documents related to Air Route Traffic Control Centers (ARTCC) operations. We experimented with various traditional information extraction techniques, state-of-the-art machine learning and deep learning models to perform named entity recognition and pattern recognition on our dataset. We present the results from our experiments and demonstrate 99.0% F-1 score for named entity recognition, and a 96.6% accuracy for our entire workflow up to named entity recognition. We also discuss constraint definitions using generic patterned templates and extensions to this work in applying entity linking to digitally extracting relevant constraints.

Natural Language Processing↗

NASA NTRS1995

CARES/LIFE Software Commercialization

The NASA Lewis Research Center has entered into a letter agreement with BIOSYM Technologies Inc. (now merged with Molecular Simulations Inc. (MSI)). Under this agreement, NASA will provide a developmental copy of the CARES/LIFE computer program to BIOSYM for evaluation. This computer code predicts the time-dependent reliability of a thermomechanically loaded component. BIOSYM will become familiar with CARES/LIFE, provide results of computations useful in validating the code, evaluate it for potential commercialization, and submit suggestions for improvements or extensions to the code or its documentation. If BIOSYM/Molecular Simulations reaches a favorable evaluation of CARES/LIFE, NASA will enter into negotiations for a cooperative agreement with BIOSYM/Molecular Simulations to further develop the code--adding features such as a user-friendly interface and other improvements. This agreement would give BIOSYM intellectual property rights in the modified codes, which they could protect and then commercialize. NASA would provide BIOSYM with the NASA-developed source codes and would agree to cooperate with BIOSYM in further developing the code. In return, NASA would receive certain use rights in the modified CARES/LIFE program. Presently BIOSYM Technologies Inc. has been involved with integration issues concerning its merger with Molecular Simulations Inc., since both companies used to compete in the computational chemistry market, and to some degree, in the materials market. Consequently, evaluation of the CARES/LIFE software is on hold for a month or two while the merger is finalized. Their interest in CARES continues, however, and they expect to get back to the evaluation by early November 1995.

Source record↗

NASA NTRSDate not supplied

Towards an Aviation Large Language Model by Fine-tuning and Evaluating Transformers

In the aviation domain, there are many applications for machine learning and artificial intelligence tools that utilize natural language. For example, there is a desire to know the commonalities in written safety reports such as voluntary post incidents reports or aerial wildfire operations reports to better understand the risks present. Another use-case is the possibility of extracting airspace procedures and constraints currently written in documents such as Letters of Agreement. These applications can benefit from the use of state-of-the-art natural language processing techniques when adapted to the language/phraseology specific to the aviation domain. This paper evaluates the viability of adaptation of NLP tools to the aviation domain by fine-tuning transformer based models using aviation data sets. In 2018, a novel language model based on neural units (also called transformers) was created and became known as “Bidirectional Encoder Representations from Transformers” or BERT. This architecture combined with large amounts of English training data and innovative semi-supervised training tasks set the standard for what would later emerge as Large Language Models. The performance of these models was further improved by hyperparameter tuning and refinement of the semi-supervised training task and resulted in “Robustly Optimized BERT Pre-training Approach through hyperparameter tuning” or RoBERTa models. These pre-trained Large Language Models proved to be useful for a wide variety of natural language processing tasks such as text classification and question answering through a process called fine-tuning. The transformer architecture with pre-trained weights served as the basis with the last few layers replaced with layers fine-tuned to perform a new task e.g., a layer that provides a label for the entire input text. This process of fine-tuning can also be used to adapt the models to new domains; e.g., BioBERT started with the pre-trained BERT model and was completed by additional fine-tuning and training on biomedical documents. Transformer-based architectures can also be used to create rich representations of text called embeddings which can serve as the input to other machine learning models. This allows simpler algorithms such as logistic regression to use context-rich representations of the text while still remaining quick to train and evaluate. In the world of aviation, there is a growing demand for natural language processing and understanding but the domain presents unique challenges. Due to the technical content (and specialized language) of most aviation documents, fine-tuning pre-trained Large Language Models to specific tasks has not met the benchmark on natural language processing tasks set by simpler models trained from scratch on the data. To address this deficiency, this paper evaluates the improvements from fine-tuning a Large Language Model on a large set of aviation documents using the original semi-supervised training tasks before performing specific natural language tasks. In fine-tuning, a domain-specific dataset is used on the original training task but with the pre-trained Large Language Model instead of starting from a random initialization. This approach allows the model to be adapted to the specific domain language without discarding the information gained from training on general English data. This paper utilized two major dataset types to train and assess the RoBERTa fine-tuning performance. The first are 7,057 Letters of Agreement which are Federal Aviation Administration (FAA) documents that formalize airspace operations across the national airspace system. They contain many examples of ‘aviation English’ using domain specific terminology and phrasing which serves as a representative basis to perform the semi-supervised fine-tuning. The second type is the 494 document classification labels to be used for evaluation. This down-stream evaluation aims to show the performance of the fine-tuned model, better understand how much data is needed for an effective fine-tuning, and how fine-tuning can be adapted for different applications in-the domain. After semi-supervised training, evaluation begins by encoding the documents for classification using the fine-tuned RoBERTa model. Then a logistic regression classifier is trained to label the document type and compared against our ground truth labels. This currently leads to a 82.8% accuracy on 10-fold cross validation showing improvement over baseline RoBERTa which achieved 81.0%. We plan to measure the improvements on additional tasks and it is expected that these improvements will lead to more robust models that can tackle the natural language processing challenges present in aviation datasets.

ATM↗

NASA NTRSDate not supplied

Towards an Aviation Large Language Model by Fine-tuning and Evaluating Transformers

In the aviation domain, there are many applications for machine learning and artificial intelligence tools that utilize natural language. For example, there is a desire to know the commonalities in written safety reports such as voluntary post incidents reports or create more accurate transcripts of air traffic management conversations. Another use-case is the possibility of extracting airspace procedures and constraints currently written in documents such as Letters of Agreement (LOA) which is used as the evaluation case in this paper. These applications can benefit from the use of state-of-the-art Natural Language Processing (NLP) techniques when adapted to the language/phraseology specific to the aviation domain. This paper evaluates the viability of transferring pre-trained large language models to the aviation domain by adapting transformer based models using aviation datasets. This paper utilized two datasets to adapt a ‘Robustly Optimized Bidirectional Encoder Representations from Transformers Approach’ (RoBERTa) model and two down-stream classification tasks to assess its performance. These datasets are all built upon Letters of Agreement which are Federal Aviation Administration (FAA) documents that formalize airspace operations across the national airspace system. The first two datasets are used for the adaptation of RoBERTa to the aviation domain and were of different sizes to assess the number of documents needed to adapt to the aviation domain. They contain many examples of ‘aviation English’ using domain specific terminology and phrasing which serves as a representative basis to perform the unsupervised adaptation. The second dataset is a separate set of LOA documents with two sets of classification labels to be used for evaluation; one at the document level and one at the line level. These down-stream evaluations allowed the measurement of improvement by adapting RoBERTa. The accuracy increased by 4-6% on both tasks and the F1 score on the class of interest increased by 4-8% from the adaptation.

Air Traffic Management↗

NASA NTRSDate not supplied

Towards an Aviation Large Language Model by Fine-tuning and Evaluating Transformers

In the aviation domain, there are many applications for machine learning and artificial intelligence tools that utilize natural language. For example, there is a desire to know the commonalities in written safety reports such as voluntary post incidents reports or create more accurate transcripts of air traffic management conversations. Another use-case is the possibility of extracting airspace procedures and constraints currently written in documents such as Letters of Agreement (LOA) which is used as the evaluation case in this paper. These applications can benefit from the use of state-of-the-art Natural Language Processing (NLP) techniques when adapted to the language/phraseology specific to the aviation domain. This paper evaluates the viability of transferring pre-trained large language models to the aviation domain by adapting transformer based models using aviation datasets. This paper utilized two datasets to adapt a ‘Robustly Optimized Bidirectional Encoder Representations from Transformers Approach’ (RoBERTa) model and two down-stream classification tasks to assess its performance. These datasets are all built upon Letters of Agreement which are Federal Aviation Administration (FAA) documents that formalize airspace operations across the national airspace system. The first two datasets are used for the adaptation of RoBERTa to the aviation domain and were of different sizes to assess the number of documents needed to adapt to the aviation domain. They contain many examples of ‘aviation English’ using domain specific terminology and phrasing which serves as a representative basis to perform the unsupervised adaptation. The second dataset is a separate set of LOA documents with two sets of classification labels to be used for evaluation; one at the document level and one at the line level. These down-stream evaluations allowed the measurement of improvement by adapting RoBERTa. The accuracy increased by 4-6% on both tasks and the F1 score on the class of interest increased by 4-8% from the adaptation.

Air Traffic Management↗

NASA NTRSDate not supplied

Natural Language Processing Methods for Air Traffic Management Text and Speech Data

This presentation discusses two efforts of the NARI AI/ML Intern team during the Fall 2021 OSTEM Internship term. For Letters of Agreement (LoA), we have studied how LoAs are structured and explored the question ‘What is an LoA constraint?’ To do this, our approach is data-driven, iterative, and assisted by machine learning when available. In this presentation, we will walk through our tasks of manually scanning through documents, performing a preliminary entity labelling task, and our unsupervised analysis on LoA procedures sections. After this research phase, we define the smallest constraint unit in an LoA, and start to perform entity extraction. Looking towards constraint extraction, we are also exploring the use of a one-class support vector machine (OneClassSVM) model to identify patterns within the data. The second effort of our team this term is focused on Air Traffic Control System Command Center (ATCSCC) advisory meetings, and the subsequent advisory documents that get published from their content. These advisory documents are important to give readily accessible summaries of daily operations, so that data centers, airline officials, and other stakeholders can easily understand the context of these meetings in real time. In applying machine learning to this scenario, two natural language processing tasks are used. First is developing machine learning models to convert the meeting speech data into text. With this text, use of extractive and abstractive text summarization models are used to automatically generate preliminary versions of the advisory documents.

Natural Language Processing↗

NASA NTRS1992

Spacelab Life Sciences 3 biomedical research using the Rhesus Research Facility

In 1985, a letter of agreement was signed between the French space agency, CNES, and NASA, formally initiating a joint venture called the RHESUS Project. The goal of this project is to provide a facility to fly rhesus monkeys (Macaca mulatta) to support spaceflight experiments which are applicable but not practical to carry out on human subjects. Biomedical investigations in behavior/performance, immunology/microbiology, muscle physiology, cardiopulmonary physiology, bone/calcium physiology, regulatory physiology, and neurophysiology disciplines will be performed. The Rhesus Research Facility, hardware capable of supporting two adult rhesus monkeys in a microgravity environment, is being developed for a first flight on Spacelab Life Sciences in early 1996.

Ballard, R. W.↗

NASA NTRS2011

A Human Factors Approach to Bridging Systems and Introducing New Technologies

The application of human factors in aviation has grown to cover a wide range of disciplines and methods capable of assessing human-systems integration at many levels. For example, at the individual level, pilot workload may be studied while at the team level, coordinated workload distribution may be the focal point. At the organizational level, the way in which individuals and teams are supported by training and standards, policies and procedures may introduce additional, relevant topics. A consideration of human factors at each level contributes to our understanding of successes and failures in pilot performance, but this system focused on the flight deck alone -- is only one part of the airspace system. In the FAA's NextGen plan to overhaul the National Airspace System (NAS), new capabilities will enhance flightdeck systems (pilots), flight operations centers (dispatchers) and air traffic control systems (controllers and air traffic managers). At a minimum, the current roles and responsibilities of these three systems are likely to change. Since increased automation will be central to many of the enhancements, the role of automation is also likely to change. Using NextGen examples, a human factors approach for bridging complex airspace systems will be the main focus of this presentation. It is still crucial to consider the human factors within each system, but the successful implementation of new technologies in the NAS requires an understanding of the collaborations that occur when these systems intersect. This human factors approach to studying collaborative systems begins with detailed task descriptions within each system to establish a baseline of the current operations. The collaborative content and context are delineated through the review of regulatory and advisory materials, letters of agreement, policies, procedures and documented practices. Field observations and interviews also help to fill out the picture. Key collaborative functions across systems are identified and placed on a phase-of-flight timeline including information requirements, decision authority and use of automation, as well as level of frequency and criticality.

Kanki, Barbara G.↗

NASA NTRS2016

TASAR Flight Trial 2: Assessment of Air Traffic Controller Acceptability of TASAR Requests

In support of the Flight Trial (FT-2) of NASA's prototype of the Traffic Aware Strategic Aircrew Requests (TASAR) concept, observations were conducted at the air traffic facilities to identify and assess the main factors that affect the acceptability of pilot requests by air traffic controllers. Two observers shadowed air traffic controllers at the Atlanta (ZTL) and Jacksonville (ZJX) air traffic control centers as the test flight pilot made pre-scripted requests to invoke acceptability issues and then they interviewed the observed and other controllers voluntarily. Fifty controllers were interviewed with experience ranging from one to thirty-five years. All interviewed controllers were enthusiastic about the technology and accounting for sector boundaries in pilot requests, particularly if pilots can be made aware of high workload situations. All interviewed controllers accept more than fifty percent of pilot requests; forty percent of them reject less than ten percent of requests. The most common reason for rejecting requests is conflicting with traffic followed by violating letters of agreement (LOAs) and negatively impacting neighboring sector workload, major arrival and departure flows and flow restrictions. Thirty-six requests were made during the test, eight of which were rejected due to: the aircraft already handed off to another sector, violating LOA, opposing traffic, intruding into an active special use airspace (SUA), intruding into another center, weather, and unfamiliarity with the requested waypoint. Nine requests were accepted with delay mostly because the controller needed to locate unfamiliar waypoints or to coordinate with other controllers.

Idris, Husni↗

NASA NTRS2018

Methods to Reduce Communication Workload for UAM Operations

Implementation of Urban Air Mobility (UAM) operations, or air passenger transportation systems within densely populated metropolitan areas, seeks to mitigate increasing traffic congestion. However, the development and integration of UAM operations into the national airspace system comes with its own unique challenges, such as vehicle requirements, flight planning and scheduling, and coordination between UAM flights and air traffic controllers. In particular, verbal coordination will play an integral part in the determined success of UAM operations and its ability to meet projected high consumer demands. In order to meet demands and higher traffic volumes on UAM routes, verbal communication between the UAM pilot and controller must be streamlined to reduce the controller's workload while helping to maintain safety within a given airspace. One method of reducing verbal workload are Letters Of Agreement (LOAs) that outline responsibilities and procedures for operations in an airspace. These LOAs will specify the operations, procedures, and routes for UAM flights. The proposed study will examine the usability of two route formatting styles for LOAs; (i) Verbal route descriptions and (ii) Tower En Route Control (TECs) routes. Verbal route descriptions will include the route name and associated visual cues on the route. The TEC route versions will include relevant waypoints and charts outlining the route with waypoints marked. The study will be part of a UAM X1 human in the loop (HITL) simulation. Controller participants will handle traditional air traffic including moderate levels of UAM traffic on current and modified helicopter routes within the Dallas Fort-Worth area. Scenarios will be counterbalanced and repeated to test both route formatting versions. After each trial, participants will rate the usability of the LOA used in the previous trial via a subjective questionnaire. We expect that controllers will prefer the LOA with TEC routes due to simplicity and visual elements available.

aerospace human factors↗

NASA NTRS2019

Exploration of Near-Term Potential Routes and Procedures for Urban Air Mobility

Urban air mobility is gaining interest as the need for On Demand Mobility in today's congested traffic is becoming high in metropolitan areas. Urban Air Mobility (UAM) is envisioned as a concept to transport passengers and cargo safely and efficiently using innovative aircraft in the urban areas. It is expected to improve mobility for the general public, decongest road traffic, reduce transport time and reduce the strain on existing public transport networks. There exist several challenges to Urban Air Mobility (UAM) such as integration of procedures with airspace and the airport, noise levels that are acceptable to the general public, public safety, public acceptance, vehicle certification, and more. Most of the research in the United States and European skies (DLR - German Aerospace Center) related to urban areas has focused on small UAS (Unmanned Aircraft Systems) flights (NASA's UTM (UAS Traffic Management) research) and their integration with the airspace and building safe operations in densely populated areas. Previous studies on UAM have focused on fast time simulations of the routes that are separated via a separation service and network of routes. Similarly, research in Europe has focused on the approach profile for these innovative aircraft, vertiports and battery life among others. UAM as a part of the On-Demand Mobility effort has provided some guidelines for operations as shown below: Does not require additional ATC (Air Traffic Control) infrastructure; Does not impose additional workload on ATC; Does not restrict operations of traditional airspace users; Will meet appropriate safety thresholds and requirements; Will prioritize operational scalability; Will allow flexibility where possible and structure where necessary. This paper explores potential routes and procedures in a Human-In-The-Loop (HITL) experiment that could be applied in the near-term to allow integration of UAM flights into the airspace as well as a large airport. The airspace that was explored was Dallas Fort Worth (DFW) airspace managed by the DFW East Tower in South Flow only. In addition, Dallas Love Field (DAL) and Addison (ADS) airspace were also part of the testbed. The initial set of routes investigated in this study were published helicopter routes in the DFW area. Figure 1 shows class B airspace in DFW area and the origin/destination city pairs where UAM flights flew along with helicopter routes shown in blue. The research focused on exploring procedures for integrating UAM flights into Class Bravo and Class Delta airspace. Three different communication procedures, evaluated with three different levels of UAM traffic, are shown in Table 1. The current day routes were evaluated with current day communication procedures were explored as the first condition. The current day routes were also evaluated in the second condition with reduced communications, which was assumed due to the presence of a Letter Of Agreement (LOA). The purpose of the LOA was to reduce the verbiage associated with pilots getting clearance to Class B airspace from the controllers, pre-assigning beacons codes to the UAM flights, separate routes by assigning altitudes and speeds to flights going in any one direction. Flights were expected to automatically change frequency when exiting Class B airspace, thus transition points for entry and exit points were also specified in the LOA.

Urban Air Mobility↗

NASA NTRS2019

Exploration of Near-Term Potential Routes and Procedures for Urban Air Mobility

This paper investigates routes and procedures for Urban Air Mobility (UAM), which aims to reduce congestion on the roads and highways by offering air taxi as an alternative to driving. The routes and procedures being explored are current-day helicopter routes along with different communication procedures that are available as tools in the near-term. Three different levels of UAM traffic were evaluated in the Dallas Fort Worth (DFW) area. The current-day helicopter routes were modified to separate them from traditional traffic, and a Letter of Agreement (LOA) was introduced in some of the conditions to reduce verbal communications. We found that modifications to the routes and introduction of LOA helped increase the number of UAM flights that the controllers reported they could manage and reduce their communications, which made controller self-reported workload more operationally acceptable. However, the self-reported workload experienced by busy airport towers cannot be effectively managed via the usage of LOA and modified helicopter routes, suggesting there is an opportunity to re-think roles and responsibilities of the UAM system participants.

Verma, Savita A.↗

NASA NTRS2019

Exploring Human Factors Issues for Urban Air Mobility Operations

Urban air mobility (UAM) is currently receiving increased attention in the aviation literature as a new entrant into the airspace. Although the introduction of UAM offers the potential for significant benefits, it also creates the potential for fundamental change to the current air traffic management system. Several concepts are being explored to enable the development of a safe and efficient UAM system for near, mid and far term operations. A concept of operations for near term operations proposes several assumptions. Concepts for roles and responsibilities of human operators such as air traffic controllers propose different degrees of involvement. Identifying and exploring human factors issues is therefore a critical next step in the forward progression of concept development. A human-in-the-loop air traffic control simulation was used to investigate the effect of UAM traffic density and changes in current airspace routes and communication procedures on subjective controller workload and efficiency-related task performance. Findings indicate that although subjective workload was manageable for low density operations, medium and high density operations led to unmanageable levels of workload, leading to refusals to allow more vehicles into controlled airspace. By implementing a letter of agreement, verbal communications were reduced which were associated with reduced workload. Optimized routes were also associated with reduced workload and increased performance efficiency. Although these adjustments can positively support controller performance, workload still remained high during the high density UAM traffic scenarios. It is therefore suggested that, in order for UAM operation to become scalable, human operators will be required to work differently compared to current air traffic controllers. Future research should focus on the level and type of human operator or controller involvement and mated systems, to ensure safety and efficiency within UAM operations.

Air Traffic Management↗