Search NASA⌕ Search

SEARCH · Search NASA

Results for “Organizational Culture”

Search indexed NASA NTRS and DOE OSTI research on propulsion, heat transfer, battery materials and energy systems. Follow report and document links to the original sources.

Quote a phrase for an exact phrase match. Source license links do not imply unrestricted reuse.

At least 19 records
All sourcesNASA NTRSDOE OSTI
DOE OSTI2025

Fostering Nuclear Security Culture through Effective Leadership: An Operational Perspective

Security culture plays a critical role in determining the effectiveness of an organization's security performance, making its significance impossible to overemphasize. It encompasses the collective values, shared perceptions, and habitual actions embraced by all individuals within a nuclear organization—from leadership to frontline staff. When the entire workforce recognizes the reality of potential threats, accepts that security is a shared duty, and integrates security-minded behavior into everyday routines, it fosters an environment where strong security practices are the norm. In such a setting, everyone can take pride and feel reassured in being part of an organization where a strong security culture is deeply embedded. Security culture is based on the broader concept of organizational culture. All organizations—whether families, social clubs, religious institutions, businesses, non-governmental organizations, or governments—possess an underlying culture shaped by core values and beliefs. These values and beliefs influence attitudes and drive behavior throughout the organization. While multiple factors contribute to the development of a strong security culture, leadership plays a particularly pivotal role. In organizations where security culture is well-established, leaders go beyond rhetoric; they demonstrate a genuine commitment to security through their actions. They implement policies and procedures that actively engage all employees, foster open dialogue around security concerns, and encourage teamwork in resolving issues. Furthermore, they reward proactive behavior and ensure that corrective actions are taken promptly. Regular assessments of the organization's security culture allow such leaders to gauge its effectiveness and take strategic steps to strengthen it when necessary. This paper leverages practical, real-world experience to guide leadership and senior management within nuclear organizations through the foundational steps of cultivating a robust, organization-wide culture of nuclear security. It emphasizes the critical importance of early leadership engagement in shaping this culture and outlines a comprehensive approach that includes strategic, tactical, and operational measures. Additionally, it explores methods for fostering a unified vision across all levels of the organization to ensure alignment, commitment, and continuous improvement in nuclear security practices.

Zineddin, Dr. Z. [ORNL] (ORCID:0009000848740725)↗
DOE OSTI2026

Cyber-Informed Engineering for Strategic Planning

The CIE Guide for Engaging Organizational Leadership: Board and C-Suite describes how to apply CIE at the senior-level of organizational management. This guidance integrates CIE concepts into theory and practice of guiding coalition leadership to improve permeation of CIE concepts throughout organizational culture. This guide incorporates feedback from CIE community of practice volunteers in a study of how business administrative and strategic planning and management guidance and course materials can be applied to CIE implementation throughout an organization's principles and processes. This guide defines the interests guiding senior leadership, managers and supervisors, and technicians and workers involved in creating and operating and maintaining systems, and cultural/ historical/ political assumptions or influences shaped the landscape that could facilitate or impede development of CIE. The included guidance for organizational strategic management and leadership can be imbedded into contract guidance based on the CIE implementation guide and lessons learned from industry application.

97 MATHEMATICS AND COMPUTING↗
DOE OSTI2020

Moving Beyond Bias

The benefits of diverse work groups have been well documented, and our leaders speak of the need for our laboratories to become more diverse and inclusive. Despite these motivators, the field of accelerator controls remains strikingly homogeneous. This trend continues despite many long standing programs to attract underrepresented groups to STEM careers and the explicit desire of leadership to create more inclusive organizations. Research consistently points to the strong role implicit bias plays in preventing organizations from truly providing equal opportunities. The desire to become more diverse must be coupled with a strong culture, cultivated to change deeply rooted practices which influence recruiting, hiring, development, and promotion decisions based on stereotypes rather than accomplishments and abilities. Real change in this arena requires intentional action across the board, not just from human resources and underrepresented groups. This paper discusses practical approaches to changing organizational culture to enable diverse work groups to grow and thrive.

White, Karen S.↗
DOE OSTI2022

Domestic Extremism: How to Counter Threats Posed to Critical Assets

Although facilities with sensitive information, hazardous materials, critical infrastructure, or other sensitive items have security measures in place to protect those critical assets, the threat of domestic extremism (DE) has challenged those security measures in new ways. The project described in this brief report used focus groups to identify best practices, tools, or techniques relevant to preventing or countering DE and sought to identify gaps in security measures. Five focus groups with twenty-two subject matter experts from government, healthcare, and other stakeholder groups were conducted to understand how organizations protect critical assets against the DE threat. The results of the focus groups underscore the importance of organizational culture, codes of conduct, and behavior observation programs in prevention of DE events. In addition, results emphasized the value of multidisciplinary teams, employee assistance programs, and regular threat assessment as resources when responding to DE incidents. However, monitoring of social media and lack of adequate resources remain challenges when attempting to prevent or counter the DE threat.

98 NUCLEAR DISARMAMENT, SAFEGUARDS, AND PHYSICAL P↗
DOE OSTI2025

The Impact of Cultural Values and Organizational Processes on Nuclear Security Operations

Human performance is a pivotal factor in the design, testing, maintenance, and operation of security systems. The effectiveness of these systems relies not only on the capabilities, limitations, motives, and attitudes of the individuals involved, but also on the quality of training, instructional content, and evaluation methods provided. To uphold security standards, seamless integration between technologies and operators necessitates reliable human input. In security operations, human errors, often attributed to blame, sanctions, low motivation, individual accountability, or complacency, are primary causes of system failures. Complacency, characterized by a false sense of security, reflects a lack of awareness of potential threats and is a significant contributing factor to lapses in security. Security incidents arise from various factors, many extend beyond individual control, highlighting the need for a holistic approach to human performance that integrates organizational processes and team collaboration. Historically, errors have been attributed to individual moral or cognitive failures. However, insights from Operational Experiences (OEs) suggest that organizational processes weakness and deficiencies in nuclear cultural values contribute more significantly to security failures than individual mistakes. This paper consolidates lessons learned from diverse international nuclear security cultures and aims to highlight the importance of security culture in shaping global perspectives on nuclear security. It underscores the role of cultural values in shaping nuclear security practices and enhancing the resilience of security systems in the nuclear sector.

Zineddin, Dr. Z. [ORNL] (ORCID:0009000848740725)↗
DOE OSTI2020

Panel Session 117: Panel: Operational Excellence Through a Strong Safety Culture (R9.1)

This panel focused on the what the Department of Energy (DOE) and its contractors are doing to promote safety and excellence. The Integrated Safety Management System (ISMS) is crucial, but additional support provided by the Energy Facility Contractors Group (EFCOG), DOE, and environmental, safety, and health (ES and H) professionals in the field are equally imperative. The panelists discussed the importance of sharing lessons learned as well as are developing performance metrics to track operational and safety successes. This panel focused on current trends in building a strong operational safety culture and will include results from recent national workshops. Safety culture is the foundation of strong operational performance. Panel discussion included best practices from industry, DOE, and US NRC and also review tools being used to measure and evaluate safety culture programs. Panelists with presentations: Strong Safety Culture Promotes Operational Excellence (Kliss McNeel, Patricia Hughes); Safety Culture (Patricia Allen); DOE Safety Culture Improvement (Julie Goeckner); Supporting Safety Culture on the Front Line (Jan Preston); Interdependence of Safety Culture and Organizational Performance (Rizwan Shah)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗
DOE OSTI2021

Addressing Human and Organizational Factors In Nuclear Industry Modernization: A Sociotechnically-Based Strategic Framework

The modernization of nuclear power plants will require an advanced concept of operations, involving an integrated set of tightly coupled systems in which all stakeholders act in a coordinated manner. For this modernization effort to be enabled, we developed a human and organizational factors approach, based on a broad sociotechnical framework. Starting from core human factors principles, we conducted a literature review of the methods and approaches relevant to the modernization problem. These included core disciplines such as cognitive systems engineering, systems theoretic accident modeling and processes (STAMP), human systems integration, resilience engineering, and macroergonomics but also related topics of safety culture and organizational change. From this literature, we developed a conceptual framework centered around the work system with its four interacting components: people, technology, process, and governance. In an effective work system, these four components are jointly optimized according to three systems criteria: efficiency, effectiveness, and safety. System failure may result from excessive emphasis on any one criterion. The actual work of attaining joint optimization in a given work system can be accomplished by utilizing three high level functions: knowledge elicitation, knowledge representation, and cross-functional integration. We illustrated the utility of this approach by applying it to practical problems and case studies. The complete report is available in [1]; this paper is a description of our approach and report contents.

99 GENERAL AND MISCELLANEOUS↗
DOE OSTI2023

Addressing Human and Organizational Factors in Nuclear Industry Modernization: A Sociotechnically Based Strategic Framework

The modernization of nuclear power plants will require an advanced concept of operations, involving an integrated set of tightly coupled systems in which all stakeholders act in a coordinated manner. For this modernization effort to be enabled, we developed a human and organizational factors approach based on a broad sociotechnical framework. Starting from core human factors principles, we conducted a literature review of the methods and approaches relevant to the modernization problem. These included not only core disciplines such as cognitive systems engineering, systems theoretic accident modeling and processes, human systems integration, resilience engineering, and macroergonomics but also related topics of safety culture and organizational change. From this literature, we developed a conceptual framework centered around the work system with its four interacting components: people, technology, process, and governance. In an effective work system, these four components are jointly optimized according to three systems criteria: efficiency, effectiveness, and safety. System failure may result from excessive emphasis on any one criterion. The actual work of attaining joint optimization in a given work system can be accomplished by utilizing three high-level functions: knowledge elicitation, knowledge representation, and cross-functional integration. Finally, we illustrated the utility of this approach by applying it to practical problems and case studies.

21 SPECIFIC NUCLEAR REACTORS AND ASSOCIATED PLANTS↗
DOE OSTI2020

Integrated Hydro-Terrestrial Modeling: Development of a National Capability

Water is one of our most important natural resources and is essential to our national economy and security. Multiple federal government agencies have mission elements that address national needs related to water. Each water-related agency champions a unique science and/or operational mission focused on advancing a portion of the nation’s ability to meet our water-related challenges. These diverse mission needs have engendered a rich and extensive base of water-related data and modeling capabilities. While useful for their intended purposes, these capabilities are not well integrated to address complex regional problems and overarching national problems. These major investments by a number of federal agencies, however, lay the foundation for an integrated hydro-terrestrial modeling and data infrastructure that will enhance knowledge, understanding, prediction, and management of the nation’s diverse water challenges. Creating a more seamless national hydro-terrestrial modeling and data capacity presents an enormous opportunity to advance operational as well as research capabilities leading to more effective water management. Advances are necessary not only in operational tools for forecasting but also in research to identify and resolve knowledge and data gaps that lead to unacceptable uncertainties in forecast outcomes. As such, close coordination across scientific, operational, and resource management communities is required. To this end, an interagency workshop on “Integrated Hydro-Terrestrial Modeling: Development of a National Capacity” was held at the National Science Foundation (NSF) headquarters in Alexandria, Virginia in September 2019, led jointly by the NSF, the U.S. Department of Energy (DOE) and the U.S. Geological Survey (USGS) and with broader interagency support provided through an interagency steering committee. This workshop provided a venue to bring together representatives of water-related agencies and their scientific partners (including university researchers) to initiate and refine a vision for a national Integrated Hydro-Terrestrial Modeling (IHTM) and data infrastructure and advance ideas towards its development. The workshop was designed to address three critical foci to advance the development of a national IHTM capacity: “Priority Water Challenges” around which to motivate and initiate development; Technical and methodological obstacles related to data and modeling; Organizational, structural, and cultural barriers that heretofore have impeded integration of capabilities across the federal and research landscapes. The following “Priority Water Challenge” domain areas represent targets for initiating development of the IHTM and were identified and selected in alignment with priorities of the administration’s Water Sub-Cabinet: (1) Nutrient loading, hypoxia, and harmful algal blooms; (2) Water availability in the western United States; and (3) Extreme weather-related water hazards. These water challenges span agency mission boundaries and encompass a broad range of geographies, complex system dynamics and feedbacks, and critical processes spanning hydrological, climatic, and biophysical systems as well as land-use/land-cover, agricultural, built infrastructure, societal, economic, and decisional environments. These three Priority Water Challenges cannot be fully addressed without leveraging complementary and synergistic capabilities across multiple agencies.

99 GENERAL AND MISCELLANEOUS↗
DOE OSTI2020

On the Road to Achieving Safety Excellence at the Idaho Cleanup Project: The Initial Challenges, Solutions, and Positive Results of Striving to be the Best and Safest in the DOE Complex - 20518

When Fluor Idaho, LLC (Fluor Idaho) assumed the Idaho Cleanup Project Core contract (ICP Core) in mid-2016, it inherited the successful multi-faceted, employee-owned safety programs of two prior contractors supporting cleanup operations at the Idaho National Laboratory Site. Fluor Idaho incorporated the best of both safety programs along with Fluor Corporate's 106-year legacy of safety initiatives and successes. Fluor Idaho integrated the separate programs and cultures under a One Fluor approach - one project, one mission, One Fluor. Job changes, management changes, and procedures, processes, and system changes presented multiple challenges. Those challenges combined with the severe Winter of 2016/2017 resulted in numerous slips, trips, and falls first aids and reportable injuries. The road to safety excellence started off bumpy and stayed that way for some time. Since then, Fluor Idaho has successfully implemented several key initiatives including employee engagement; management engagement and time in the field; communications improvements; safety culture sustainment; injury/illness prevention; organizational learning; and DOE Voluntary Protection Program (VPP) readiness and preparation. Management became more engaged by making more workplace visits and increasing their supervision of 'life critical work' or complex activities. Additional training became mandatory for first-line supervisors and front-line workers. Most recently, Fluor Idaho increased its injury and illness prevention initiatives extensively. In the last year, things have turned around in a dramatic way. This shift is directly attributable to the significant number of initiatives launched in late 2017 and 2018. These initiatives addressed safety performance in the five key areas of the DOE VPP and promoted sustainability of the company's safety culture. The five key areas are: management leadership, employee involvement, work-site analysis, hazard prevention and control, and safety and health training. Employees and managers alike recommitted to making safety the highest value. The result of this laser-like focus on safety and accident and injury prevention is that injuries and first aids are a fraction of what they were. During FY 2019, employees worked more than 4.2 million hours without a serious injury or lost work-day and 1 million hours without a recordable injury. Fluor Idaho is proud of its safety trend. The company invested significant resources in improving its safety record, and that investment is paying off. Other contractors in the DOE Complex can learn and benefit from this discussion of the challenges Fluor Idaho faced, as well as its innovative safety initiatives that are producing results that are being recognized by our U.S. Department of Energy (DOE) customer. (authors)

12 MANAGEMENT OF RADIOACTIVE AND NON-RADIOACTIVE W↗
DOE OSTI2022

Case Study - Intentional Inclusion: How embedding inclusion into the fabric of Idaho National Laboratory positioned the organization for a sustainable future

Idaho National Laboratory, a Department of Energy national laboratory headquartered in Idaho Falls, Idaho, set out to embed inclusion into every aspect of its organization. The goal was to ensure the laboratory is a place where everyone feels they are valued, belong and can bring their best selves to work each day. The laboratory viewed inclusion as a journey in which a consistent, collective commitment to intentional decision-making and incremental progress ultimately achieves amazing results. INL’s intentional inclusion strategy has allowed the organization to: • Retain and build a next-generation workforce to transform the world’s energy future and secure the nation’s most critical infrastructure. • Lead inclusively through individual, team-based, and labwide actions that elevate organizational effectiveness. • Grow laboratory cultural acumen by establishing a clear connection between inclusion and mission success. This case study shares how INL brought employees along on the inclusion journey and inspired everyone to keep moving forward together.

99 GENERAL AND MISCELLANEOUS↗
DOE OSTI2025

Hungary 908 Event - Risk Based Graded Approach to ITM

This presentation, Risk-Based, Graded Approach to Insider Threat Mitigation: Human Measures, introduces a structured framework for managing insider threat risk using internationally recognized guidance from the International Atomic Energy Agency (IAEA) Nuclear Security Series No. 8-G (Rev. 1) and the Joint Statement on Mitigating Insider Threats (INFCIRC/908). The presentation emphasizes that effective insider threat mitigation (ITM) depends on both positional controls, which manage inherent risk based on access, authority, and knowledge, and human measures, which address residual risk reflected in behavior, motivation, and reliability. Using a risk-informed and graded approach, the presentation outlines methods for identifying and prioritizing high-risk positions, applying layered organizational controls, and integrating human reliability mechanisms such as the Behavior Observation Program (BOP), Fitness-for-Duty (FFD) evaluations, Employee Assistance Programs (EAP), and Nuclear Security Culture (NSC). The human-focused portion examines behavioral and organizational indicators of opportunity, vulnerability, motivation, and crisis, demonstrating how early detection, deterrence, and response can prevent insider events. The session concludes with a case review of the Millstone Nuclear Power Station incident involving engineer George Galatis. The case illustrates how weak leadership and a poor safety culture can create conditions for failure and how a comprehensive ITM framework could have altered the outcome. The objective of this presentation is to help practitioners apply a risk-based, graded philosophy to human factors and promote a culture of accountability, communication, and resilience within nuclear organizations.

99 - GENERAL AND MISCELLANEOUS↗
DOE OSTI2023

Cultivating a culture of inclusivity in heliophysics

A large number of heliophysicists from across career levels, institution types, and job titles came together to support a poster at Heliophysics 2050 and the position papers for the 2024 Heliophysics decadal survey titled “Cultivating a Culture of Inclusivity in Heliophysics,” “The Importance of Policies: It’s not just a pipeline problem,” and “Mentorship within Heliophysics.” While writing these position papers, the number of people who privately shared disturbing stories and experiences of bullying and harassment was shocking. The number of people who privately expressed how burned out they were was staggering. The number of people who privately spoke about how they considered leaving the field for their and their family’s health was astounding. And for as much good there is in our community, it is still a toxic environment for many. If we fail to do something now, our field will continue to suffer. While acknowledging the ongoing growth that we as individuals must work toward, we call on our colleagues to join us in working on organizational, group, and personal levels toward a truly inclusive culture, for the wellbeing of our colleagues and the success of our field. This work includes policies, processes, and commitments to promote: accountability for bad actors; financial security through removing the constant anxiety about funding; prioritization of mental health and community through removing constant deadlines and constant last-minute requests; a collaborative culture rather than a hyper-competitive one; and a community where people can thrive as whole persons and do not have to give up a healthy or well-rounded life to succeed.

mental health↗
DOE OSTI2023

HOP and Cybersecurity: Leveraging safety and reliability experience to improve digital security culture

This presentation will introduce participants to key mental models on how to think about and understand safety and the organizational attributes that support it from three of the leading voices in the discipline – David Marx, Dr. Erik Hollnagel and Dr. Todd Conklin – and from there we ask the simple question of “how can we apply this to cybersecurity?” Opportunities, similarities, and differences from the history of accomplishment applying human and organizational performance principles to safety and reliability can be collectively leveraged to the meet the challenge of cybersecurity for OT/ICS/cyber-physical systems. This is the same intent as the "Cybersecurity Culture" principle of Cyber-Informed Engineering (CIE).

42 ENGINEERING↗
DOE OSTI2021

Systematic Enterprise Risk Management by Integrating the RISMC Toolkit and Cost-Benefit Analysis (Final Report)

The goal of this research is to theorize and quantify the relationships between safety and the financial performance of nuclear power plants (NPPs). The Socio-Technical Risk Analysis (SoTeRiA) theoretical framework, which connects the social aspects (e.g., safety culture) and structural features (e.g., safety practices) of an organization with organizational safety and financial risks, is used to theorize the direct and indirect relationships between safety and the financial performance of NPPs. An Integrated Enterprise Risk Management (I-ERM) methodological framework is developed to operationalize SoTeRiA to quantify NPP safety and financial performance in a unified platform where their underlying physical degradation mechanisms, coupled with maintenance performance (considering human and organizational factors), are explicitly incorporated to depict the interconnections and dependencies between safety and financial performance. In this study, NPP safety refers to both occupational safety and system safety (estimated from Probabilistic Risk Assessment, PRA), and financial performance refers to the monetary values associated with NPP operation and maintenance (O&M) strategies. This report covers a case study demonstrating the feasibility of the I-ERM methodological framework. More detailed development of one of the I-ERM modules, i.e., Probabilistic Physics-of-Failure (PPoF) analysis, and its connection with other I-ERM modules is demonstrated in a second case study. The outcome of this research will help NPP decision-makers create cost-saving maintenance strategies while maintaining safety by providing cost- and risk-informed recommendations regarding maintenance work processes and operational strategies.

21 SPECIFIC NUCLEAR REACTORS AND ASSOCIATED PLANTS↗
DOE OSTI2025

Integrating Cyber-Informed Engineering into Process Automation

As organizations increasingly automate their core missions and essential functions to address business risks and enhance efficiency, process automation becomes pivotal. This shift, involving minimal or no manual intervention, significantly impacts an organization's cyber-risk landscape. While automation drives efficiencies, it also introduces new cyber risks if not properly managed. Cyber-Informed Engineering (CIE) provides a proactive framework for managing these digital risks, enhancing cyber-resilience in process automation. This document supports organizations in applying CIE principles to mitigate the cyber risks associated with automation. The outlined approach can be independently implemented to improve any organization’s cyber-resilience, ensuring that the advantages of automation do not result in unaddressed or unmanaged digital risks. It serves as a starting point, offering considerations for integrating CIE principles and practices into organizational processes. CIE is presented as an iterative process, fostering continuous improvement and reinforcing the engineering and operational cultures to manage digital risks effectively. The document is structured as follows: Section 1 provides background on CIE and process automation, and their integration. Section 2 explores the twelve CIE principles in the context of process automation, highlighting key questions, engineering considerations, and implications for digital risk management. Section 3 synthesizes the findings and offers recommendations to advance resilience by design.

42 - ENGINEERING↗
DOE OSTI2024

Best practices: Organizational execution

This article, the fourth and final installment in the DOE–IDEA series, focuses on organizational execution and how strong management practices, teamwork, and preparedness contribute to successful district energy systems. It highlights case studies from Ashley Energy and Cornell University to illustrate effective operational strategies. Ashley Energy demonstrates the importance of emergency preparedness and rapid response. After a major flood disrupted its plant, the organization restored service in under 72 hours by relying on pre-established plans, vendor relationships, and trained staff. The case emphasizes proactive contingency planning, understanding insurance processes, and empowering skilled personnel to improvise during crises. Cornell University’s example highlights the role of collaboration and transparency in long-term success. Its district energy system benefits from strong data sharing, real-time energy monitoring, and active involvement of faculty and students in system planning and innovation. This culture of teamwork and data-driven decision-making supports sustainability goals and continuous system improvement. Overall, the article shows that effective organizational execution—through preparedness, collaboration, and data transparency—is essential for maintaining reliable, efficient, and sustainable district energy systems.

96 KNOWLEDGE MANAGEMENT AND PRESERVATION↗
DOE OSTI2024

Expert and operator perspectives on barriers to energy efficiency in data centers

Abstract It was last estimated in 2016 that data centers (DCs) comprise approximately 2% of total US electricity consumption. However, this estimate is currently being updated to account for the massive increase in computing needs due to streaming, cryptocurrency, and artificial intelligence (AI). To prevent energy consumption that tracks with increasing computing needs, it is imperative we identify energy efficiency strategies and investments beyond the low-hanging fruit solutions. In a two-phased research approach, we ask: What non-technical barriers still impede energy efficiency (EE) practices and investments in the data center sector, and what can be done to overcome these barriers? In particular, we are focused on social and organizational barriers to EE. In Phase I, we performed a literature review and found that technical solutions are abundant in the literature, but fail to address the top-down cultural shifts that need to take place in order to adapt new energy efficiency strategies. In Phase II, reported here, we interviewed 16 data center operators/experts to ground-truth our literature findings. Our interview protocols focus on three aspects of DC decision-making: procurement practices, metrics and monitoring, and perceived barriers to energy efficiency. We find that vendors are the key drivers of procurement decisions, advanced efficiency metrics are facility-specific, and there is convergence in the design of advanced facilities due to the heat density of parallelized infrastructure. Our ultimate goals for our research are to design DC decarbonization policies that target organizational structure, empower individual staff, and foster a supportive external market.

32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATI↗