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At least 19 records

Success in tutoring electronic troubleshooting

Two years ago Dr. Sherrie Gott of the Air Force Human Resources Laboratory described an avionics troubleshooting tutor being developed under the Basic Job Skills Research Program. The tutor, known as Sherlock, is directed at teaching the diagnostic procedures necessary to investigate complex test equipment used to maintain F-15 fighter aircraft. Since Dr. Gott's presentation in 1987, the tutor has undergone field testing at two Air Force F-15 flying wings. The results of the field test showed that after an average of 20 hours on the tutor, the 16 airmen in the experimental group (who average 28 months of experience) showed significant performance gains when compared to a control group (having a mean experience level of 37 months) who continued participating in the existing on-the-job training program. Troubleshooting performance of the tutored group approached the level of proficiency of highly experienced airmen (averaging approximately 114 months of experience), and these performance gains were confirmed in delayed testing six months following the intervention. The tutor is currently undergoing a hardware and software conversion form a Xerox Lisp environment to a PC-based environment using an object-oriented programming language. Summarized here are the results of the successful field test. The focus is on: (1) the instructional features that contributed to Sherlock's success; and (2) the implementation of these features in the PC-based version of the avionics troubleshooting tutor.

Parker, Ellen M.↗

The Pacor 2 expert system: A case-based reasoning approach to troubleshooting

The Packet Processor 2 (Pacor 2) Data Capture Facility (DCF) acquires, captures, and performs level-zero processing of packet telemetry for spaceflight missions that adhere to communication services recommendations established by the Consultative Committee for Space Data Systems (CCSDS). A major goal of this project is to reduce life-cycle costs. One way to achieve this goal is to increase automation. Through automation, using expert systems, and other technologies, staffing requirements will remain static, which will enable the same number of analysts to support more missions. Analysts provide packet telemetry data evaluation and analysis services for all data received. Data that passes this evaluation is forwarded to the Data Distribution Facility (DDF) and released to scientists. Through troubleshooting, data that fails this evaluation is dumped and analyzed to determine if its quality can be improved before it is released. This paper describes a proof-of-concept prototype that troubleshoots data quality problems. The Pacor 2 expert system prototype uses the case-based reasoning (CBR) approach to development, an alternative to a rule-based approach. Because Pacor 2 is not operational, the prototype has been developed using cases that describe existing troubleshooting experience from currently operating missions. Through CBR, this experience will be available to analysts when Pacor 2 becomes operational. As Pacor 2 unique experience is gained, analysts will update the case base. In essence, analysts are training the system as they learn. Once the system has learned the cases most likely to recur, it can serve as an aide to inexperienced analysts, a refresher to experienced analysts for infrequently occurring problems, or a training tool for new analysts. The Expert System Development Methodology (ESDM) is being used to guide development.

Sary, Charisse↗

Tutoring electronic troubleshooting in a simulated maintenance work environment

A series of intelligent tutoring systems, or intelligent maintenance simulators, is being developed based on expert and novice problem solving data. A graded series of authentic troubleshooting problems provides the curriculum, and adaptive instructional treatments foster active learning in trainees who engage in extensive fault isolation practice and thus in conditionalizing what they know. A proof of concept training study involving human tutoring was conducted as a precursor to the computer tutors to assess this integrated, problem based approach to task analysis and instruction. Statistically significant improvements in apprentice technicians' troubleshooting efficiency were achieved after approximately six hours of training.

Gott, Sherrie P.↗

Carbon Dioxide Removal Troubleshooting aboard the International Space Station (ISS) during Space Shuttle (STS) Docked Operations

The International Space Station (ISS) represents a largely closed-system habitable volume which requires active control of atmospheric constituents, including removal of exhaled Carbon Dioxide (CO2). The ISS provides a unique opportunity to observe system requirements for (CO2) removal. CO2 removal is managed by the Carbon Dioxide Removal Assembly (CDRA) aboard the US segment of ISS and by Lithium Hydroxide (LiOH) aboard the Space Shuttle (STS). While the ISS and STS are docked, various methods are used to balance the CO2 levels between the two vehicles, including mechanical air handling and management of general crew locations. Over the course of ISS operation, several unexpected anomalies have occurred which have required troubleshooting, including possible compromised performance of the CDRA and LiOH systems, and possible imbalance in CO2 levels between the ISS and STS while docked. This paper will cover efforts to troubleshoot the CO2 removal systems aboard the ISS and docked STS.

Matty, Christopher M.↗

Troubleshooting Challenges on the James Webb Space Telescope (JWST)

This presentation provides a summary of troubleshooting efforts on the power interface of the James Webb Space Telescope (JWST) during cryovac testing at Johnson Space Center (JSC). [Of special interest: OTIS (OTE (Optical Telescope Element) and ISIM (Integrated Science Instrument Module))].

Electromagnetics↗

An ICAI architecture for troubleshooting in complex, dynamic systems

Ahab, an intelligent computer-aided instruction (ICAI) program, illustrates an architecture for simulator-based ICAI programs to teach troubleshooting in complex, dynamic environments. The architecture posits three elements of a computerized instructor: the task model, the student model, and the instructional module. The task model is a prescriptive model of expert performance that uses symptomatic and topographic search strategies to provide students with directed problem-solving aids. The student model is a descriptive model of student performance in the context of the task model. This student model compares the student and task models, critiques student performance, and provides interactive performance feedback. The instructional module coordinates information presented by the instructional media, the task model, and the student model so that each student receives individualized instruction. Concept and metaconcept knowledge that supports these elements is contained in frames and production rules, respectively. The results of an experimental evaluation are discussed. They support the hypothesis that training with an adaptive online system built using the Ahab architecture produces better performance than training using simulator practice alone, at least with unfamiliar problems. It is not sufficient to develop an expert strategy and present it to students using offline materials. The training is most effective if it adapts to individual student needs.

Fath, Janet L.↗

Testing and Troubleshooting Automatically Generated Source Code

Tools allowing engineers to model the real-time behavior of systems that control many types of NASA systems have become widespread. These tools automatically generate source code that is compiled, linked, then downloaded into computers controlling everything from wind tunnels to space flight systems. These tools save hundreds of hours of software development time and allow engineers with thorough application area knowledge but little software development experience to generate software to control the systems they use daily. These systems are verified and validated by simulating the real-time models, and by other techniques that focus on the model or the hardware. The automatically generated source code is typically not subjected to rigorous testing using conventional software testing techniques. Given the criticality and safety issues surrounding these systems, the application of conventional and new software testing and troubleshooting techniques to the automatically generated will improve the reliability of the resulting systems.

Henry, Joel↗

Using MCC Facility Metrics to Size, Inform, and Troubleshoot

The Mission Control Center (MCC) underwent a major architecture update that has been used for Mission Operations since 2016. The MCC Performance team has collected system performance and usage metrics to improve the configuration, troubleshoot incidents, and help size the system to accommodate future programs. The data is collected through MCC custom software and custom scripts to extract data from our Commercial Off The Shelf (COTS) tools. This data has enabled MCC to support more activities concurrently, help our operations and development teams to respond to issues more quickly, and make our directorate informed buyers to meet new requirements when developing project plans for the upcoming Fiscal Year.

Data Science↗

Troubleshooting plated-wire memories

Faults in plated wire memories are identified and located from outside of system by applying electrical impulses and analyzing their reflectance in technique of Time-Domain Reflectometry (TDR). Intermittent faults are easier to find because memory system is not disturbed by probing or disassembly.

Baker, C. M.↗

Minimizing the time to troubleshoot a failed system

A procedure is presented to determine the order in which to inspect the components of a failed series system so as to minimize the expected time until the failed component is isolated. The model includes the case in which inspection of a component may falsely indicate the component is functioning.

Subelman, E. J.↗

System for Automated Troubleshooting

New algorithms for diagnosing problems in electromechanical systems based on artificial intelligence techniques used to locate faults with minimal human intervention. After given information on system architecture, electrical connections, types of parts, and failure modes, algorithms apply "reasoning" processes patterned after those of humans.

Friedman, L.↗

Model-Based Testability Assessment and Directed Troubleshooting of Shuttle Wiring Systems

We have recently completed a pilot study on the Space shuttle wiring system commissioned by the Wiring Integrity Research (WIRe) team at NASA Ames Research Center, As the space shuttle ages, it is experiencing wiring degradation problems including arcing, chaffing insulation breakdown and broken conductors. A systematic and comprehensive test process is required to thoroughly test and quality assure (QA) the wiring systems. The NASA WIRe team recognized the value of a formal model based analysis for risk-assessment and fault coverage analysis. However. wiring systems are complex and involve over 50,000 wire segments. Therefore, NASA commissioned this pilot study with Qualtech Systems. Inc. (QSI) to explore means of automatically extracting high fidelity multi-signal models from wiring information database for use with QSI's Testability Engineering and Maintenance System (TEAMS) tool.

Deb, Somnath↗

NASA Virtual Glovebox (VBX): Emerging Simulation Technology for Space Station Experiment Design, Development, Training and Troubleshooting

The International Space Station demonstrates the greatest capabilities of human ingenuity, international cooperation and technology development. The complexity of this space structure is unprecedented; and training astronaut crews to maintain all its systems, as well as perform a multitude of research experiments, requires the most advanced training tools and techniques. Computer simulation and virtual environments are currently used by astronauts to train for robotic arm manipulations and extravehicular activities; but now, with the latest computer technologies and recent successes in areas of medical simulation, the capability exists to train astronauts for more hands-on research tasks using immersive virtual environments. We have developed a new technology, the Virtual Glovebox (VGX), for simulation of experimental tasks that astronauts will perform aboard the Space Station. The VGX may also be used by crew support teams for design of experiments, testing equipment integration capability and optimizing the procedures astronauts will use. This is done through the 3D, desk-top sized, reach-in virtual environment that can simulate the microgravity environment in space. Additional features of the VGX allow for networking multiple users over the internet and operation of tele-robotic devices through an intuitive user interface. Although the system was developed for astronaut training and assisting support crews, Earth-bound applications, many emphasizing homeland security, have also been identified. Examples include training experts to handle hazardous biological and/or chemical agents in a safe simulation, operation of tele-robotic systems for assessing and diffusing threats such as bombs, and providing remote medical assistance to field personnel through a collaborative virtual environment. Thus, the emerging VGX simulation technology, while developed for space- based applications, can serve a dual use facilitating homeland security here on Earth.

Smith, Jeffrey D.↗

Real-Time EVA Troubleshooting

Dr. Parazynski focused on the Shuttle Transportation System (STS)-120 Solar Array Repair Extravehicular Activity (EVA) with personal anecdotes and then spoke about what it takes to have a successful EVA during the event, what types of problems can occur during an EVA, particularly with the spacesuit and the safety of the crew, and how to resolve these quickly, safely, and efficiently. He also described the participants and the types of decisions and actions each had to take to ensure success. He described "Team 4," in Houston and on-orbit, as well as anecdotes from his STS-86 and STS-100 missions. Parazynski provided a retrospective on the EVA tools and procedures NASA used in the aftermath of Columbia for shuttle Thermal Protection System (TPS) inspection and repair. He described his role as the lead astronaut during this effort, and covered all the Neutral Buoyancy Laboratory (NBL), KC-135, precision air-bearing floor (PABF), vacuum chamber, and 1-G testing performed to develop the tools and techniques that were flown. Parazynski discussed how the EVA community worked together to resolve a huge safety issue, and how his work in the spacesuit was critical to overcoming a design limitation of the Space Shuttle.

Parazynski, Scott↗

Real-Time EVA Troubleshooting

David Leestma was EV-1 for the STS-41G extravehicular activity (EVA) with Kathy Sullivan (first American female spacewalker). They conducted an EVA to fully demonstrate the feasibility of refueling satellites from the Space Shuttle, and performed the first contingency EVA task involving the Ku-band antenna. STS-41G was the fourth Space Shuttle mission to perform an EVA, and Leestma related his experiences with training, the spacesuit, and EVA tasks that were conducted on October 11, 1984 during this mission.

Leestma, David↗

Trouble with Troubleshooting

The Aviation Safety Reporting System (ASRS) in a partnership between the National Aeronautics and Space Administration (NASA), the Federal Aviation Administration (FAA), participating carriers, and labor organizations. It is designed to improve the National Airspace System by collecting and studying reports detailing unsafe conditions and events in the aviation industry. Employees are able to report safety issues or concerns with confidentiality and without fear of discipline.

Connell, Linda↗