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NASA NTRSDate not supplied

Identifying Information Needs and Tools to Support Interactions between Upper Class E Traffic Management (ETM) Operations and the Air Traffic System (ATS)

With the introduction of high-altitude long endurance (HALE) vehicles and balloons designed to operate above 60,000 feet, the frequency and duration of operations in Upper Class E airspace are expected to increase. In response to the need for scalable traffic management for these diverse operations at higher altitudes, the FAA introduced the Upper Class E Traffic Management (ETM) concept. Like the successful demonstration of Uncrewed Aircraft System (UAS) Traffic Management (UTM), the ETM concept is also designed as a community-based, industry-driven cooperative approach to traffic management. As these vehicles and balloons ascend to/descend from ETM Cooperative Areas in Upper Class E, they will transit through Class A controlled airspace where they will interact with various entities of the conventional Air Traffic System (ATS) (e.g., Air Traffic Control (ATC)). This work explores tools that will help support ETM-ATS interactions for users throughout the ATS, as well as ETM Operators. An information needs analysis using ETM-ATS interaction use cases, revealed that the needed functionalities generally grouped themselves into two main themes, the visualization of flights and airspace designations, and digital communication capabilities across various human users. In this paper, we describe two envisioned tools, 1) an Integrated Visualization Tool to display flight information and airspace designations, and 2) an Integrated Digital Communication Tool to facilitate two-way information exchange between users about vehicle position information, the coordination of airspace approvals, and notifications. The tools we describe create an integrated visual representation of vehicles and airspace designations with a set of communication capabilities to consolidate information into a single display interface. These tools may be used to guide the development of prototype tools for demonstrations at the National Aeronautics and Space Administration (NASA) Ames Research Center to further explore ETM-ATS interactions within the ETM concept.

Upper Class E Traffic Management (ETM)↗
NASA NTRSDate not supplied

Identifying Information Needs and Tools to Support Interactions between Upper Class E Traffic Management (ETM) Operations and the Air Traffic System (ATS)

With the introduction of high-altitude long endurance (HALE) vehicles and balloons designed to operate above 60,000 feet, the frequency and duration of operations in Upper Class E airspace are expected to increase. In response to the need for scalable traffic management for these diverse operations at higher altitudes, the FAA introduced the Upper Class E Traffic Management (ETM) concept. Like the successful demonstration of Uncrewed Aircraft System (UAS) Traffic Management (UTM), the ETM concept is also designed as a community-based, industry-driven cooperative approach to traffic management. As these vehicles and balloons ascend to/descend from ETM Cooperative Areas in Upper Class E, they will transit through Class A controlled airspace where they will interact with various entities of the conventional Air Traffic System (ATS) (e.g., Air Traffic Control (ATC)). This work explores tools that will help support ETM-ATS interactions for users throughout the ATS, as well as ETM Operators. An information needs analysis using ETM-ATS interaction use cases, revealed that the needed functionalities generally grouped themselves into two main themes, the visualization of flights and airspace designations, and digital communication capabilities across various human users. In this paper, we describe two envisioned tools, 1) an Integrated Visualization Tool to display flight information and airspace designations, and 2) an Integrated Digital Communication Tool to facilitate two-way information exchange between users about vehicle position information, the coordination of airspace approvals, and notifications. The tools we describe create an integrated visual representation of vehicles and airspace designations with a set of communication capabilities to consolidate information into a single display interface. These tools may be used to guide the development of prototype tools for demonstrations at the National Aeronautics and Space Administration (NASA) Ames Research Center to further explore ETM-ATS interactions within the ETM concept.

Upper Class E Traffic Management (ETM)↗
NASA NTRS2024

Discovery and Synchronization Service Architectural Notes

This is a short architectural note for a critical component of safely scaling drone operations. The primary motivation for this note is to collect language and terminology around the Discovery and Synchronization Service (DSS) as it is currently implemented for Uncrewed Aircraft System (UAS) Traffic Management. The major driver for this document was frequent miscommunication about DSS. Often there have been multiple informed and invested stakeholders in the same room making statements about “multiple DSSs” and each of them meaning something slightly different.

uas traffic management↗
NASA NTRSDate not supplied

Incorporating UAS Traffic Management into Wildland Firefighting Operations: Initial Findings of Subject Matter Expert Interviews

Uncrewed Aircraft Systems (UASs) are being utilized throughout the disaster and emergency response domain, including in wildland firefighting operations. While UASs can offer safety benefits in comparison to crewed aircraft, such as removing the human pilot from the vehicle so that they are not exposed to the same risks and the ability to operate in low-visibility conditions, they are not without tradeoffs. For example, it can be challenging for UAS pilots (UASPs) to build situation awareness of the airspace in which their UAS is operating. In order to address some of the challenges associated with using UASs and provide greater assistance to the firefighters and incident personnel in the wildland firefighting environment, the National Aeronautics and Space Administration (NASA) launched the Advanced Capabilities for Emergency Response Operations (ACERO) project. Building on previous NASA research, ACERO will explore the implementation of a traffic management system in the wildland fire environment to enhance safety and support situation awareness. ACERO draws on the UAS Traffic Management (UTM) system previously demonstrated in an urban environment. However, a traffic management system implemented in the wildland fire environment is expected to look and function much differently in order to meet the unique needs of this domain. At the outset of the ACERO project, interviews were conducted with five UASPs who operate UASs at wildland fire incidents. The interviews focused on exploring UASPs’ initial insights about the application of a traffic management system in wildland firefighting and understanding the unique needs of this environment. The UASPs discussed a range of topics including, the shape, size, and organization of UAS operations in the wildland fire environment, information needs for a user interface, such as traffic and map information, an alerting function when other traffic nears their operation area, and the importance of conformance monitoring. The UASPs also discussed their willingness to share operational information to support safety. In this paper, we describe the foundational work upon which ACERO will build and summarize the information and insights gathered during the UASP interviews, some of which have already informed the development of the ACERO work.

Uncrewed Aircraft System (UAS)↗
NASA NTRSDate not supplied

Incorporating UAS Traffic Management into Wildland Firefighting Operations: Initial Findings of Subject Matter Expert Interviews

Uncrewed Aircraft Systems (UASs) are being utilized throughout the disaster and emergency response domain, including in wildland firefighting operations. While UASs can offer safety benefits in comparison to crewed aircraft, such as removing the human pilot from the vehicle so that they are not exposed to the same risks and the ability to operate in low-visibility conditions, they are not without tradeoffs. For example, it can be challenging for UAS pilots (UASPs) to build situation awareness of the airspace in which their UAS is operating. In order to address some of the challenges associated with using UASs and provide greater assistance to the firefighters and incident personnel in the wildland firefighting environment, the National Aeronautics and Space Administration (NASA) launched the Advanced Capabilities for Emergency Response Operations (ACERO) project. Building on previous NASA research, ACERO will explore the implementation of a traffic management system in the wildland fire environment to enhance safety and support situation awareness. ACERO draws on the UAS Traffic Management (UTM) system previously demonstrated in an urban environment. However, a traffic management system implemented in the wildland fire environment is expected to look and function much differently in order to meet the unique needs of this domain. At the outset of the ACERO project, interviews were conducted with five UASPs who operate UASs at wildland fire incidents. The interviews focused on exploring UASPs’ initial insights about the application of a traffic management system in wildland firefighting and understanding the unique needs of this environment. The UASPs discussed a range of topics including, the shape, size, and organization of UAS operations in the wildland fire environment, information needs for a user interface, such as traffic and map information, an alerting function when other traffic nears their operation area, and the importance of conformance monitoring. The UASPs also discussed their willingness to share operational information to support safety. In this presentation, we describe the foundational work upon which ACERO will build and summarize the information and insights gathered during the UASP interviews, some of which have already informed the development of the ACERO work.

Uncrewed Aircraft Systems (UAS)↗
NASA NTRS2024

Federal USS Synthesis Effort: 2023 Flight Test Report. A NASA and Department of Defense Joint Evaluation of Multi-Domain Airspace Integration

In recent years, advancements in technology have greatly improved the utility and applicability of Uncrewed Aircraft Systems (UAS) and have highlighted the need for and importance of UAS Traffic Management (UTM). Onboard sense and avoid systems, ground-based sensors, and long- range command and control (C2) systems have significantly expanded the possibilities for UAS beyond visual line of sight (BVLOS) operations. Initially, research on UTM flights focused on their interactions with other UTM operations, but that has since been expanded to include interactions with the flight profiles of Advanced Air Mobility (AAM) and upper Class E Traffic Management (ETM) operations. Recognizing the potential of these systems and the increase in UAS autonomy, the Department of Defense (DoD) is working towards integrating these missions and systems into a unified DoD Federal ecosystem. The Federal USS Synthesis Effort (FUSE) aims to develop a live system that can efficiently combine this wide range of UTM, AAM, and ETM systems, thus enabling expanded operations within a single common operating environment. The goal of the Federal USS Synthesis Effort (FUSE) is for NASA and the DoD to develop a live system that can efficiently combine UTM, AAM, and ETM systems. The most recent endeavor in this effort was a live flight test conducted near Grand Forks Air Force Base in June, 2023, where the FUSE ecosystem successfully demonstrated integrating UTM, AAM, and ETM operations while providing a single, shared COP to users. Additional investigations were made during the test, including assessing the usefulness of the system and its capability to support UAS weighing over 55 lbs.; testing user messaging capabilities and a DoD adaptation of a Federal USS; and assessing user workload, automated vs manual control, and the usability of NASA’s XTMClient.

Federal USS↗
NASA NTRSDate not supplied

Pathfinding for Airspace with Autonomous Vehicles (PAAV) Overview for RTCA SC-228

The Pathfinding for Airspace with Autonomous Vehicles (PAAV) sub-project started in 2021 under NASA’s Air Traffic Management – eXploration (ATM-X) project. ATM-X as a project is conducting research to support the growth of traditional aviation and new entrants. This presentation discusses the background of the PAAV project as well as it’s current areas of focus around uncrewed aircraft system (UAS) operations. The areas include the development of a flight test ecosystem, detect and avoid, traffic pattern integration, aircraft-to-aircraft communications, and contingency management. The aim of these research areas is to help inform the development of performance standards and FAA-approved procedures for integrating UAS into the national airspace system (NAS). The presentation seeks to describe the PAAV research objectives in sufficient detail to allow the committee to provide feedback on the sub-project's approach and main areas of interest.

uncrewed aircraft systems↗
NASA NTRSDate not supplied

Developing and Testing Two Interfaces for Supplemental Data Service Provider (SDSP) Tools to Support UAS Traffic Management (UTM)

Researchers conducted a usability study using two graphical user interfaces (GUIs) to explore how individuals interpret and interact with different preflight information displays, and to inform the development of Uncrewed Aircraft System (UAS) preflight planning predictive support tools to assess and mitigate flight hazards and risks. A series of preflight risk-assessment tasks were developed to evaluate participant performance using the Supplemental Data Service Provider-Consolidated Dashboard (SDSP-CD) and the Human Automation Team Interface System (HATIS) GUIs. Participants were trained to use both interfaces and their performance was evaluated. These evaluations focused on participants’ preflight planning activities. Objective data on performance tasks across different scenarios involving multi-UASs, as well as self-reports of interactions and subjective experiences using the GUIs were collected. Scores on the system usability scale (SUS) and on a simple task set were examined, as well as user feedback on open-ended questions, to inform development and identify potential improvements to the interfaces.

sUAAV interfaces↗
NASA NTRSDate not supplied

Developing and Testing Two Interfaces for Supplemental Data Service Provider (SDSP) Tools to Support UAS Traffic Management (UTM)

Researchers conducted a usability study using two graphical user interfaces (GUIs) to explore how individuals interpret and interact with different preflight information displays, and to inform the development of Uncrewed Aircraft System (UAS) preflight planning predictive support tools to assess and mitigate flight hazards and risks. A series of preflight risk-assessment tasks were developed to evaluate participant performance using the Supplemental Data Service Provider-Consolidated Dashboard (SDSP-CD) and the Human Automation Team Interface System (HATIS) GUIs. Participants were trained to use both interfaces and their performance was evaluated. These evaluations focused on participants’ preflight planning activities. Objective data on performance tasks across different scenarios involving multi-UASs, as well as self-reports of interactions and subjective experiences using the GUIs were collected. Scores on the system usability scale (SUS) and on a simple task set were examined, as well as user feedback on open-ended questions, to inform development and identify potential improvements to the interfaces.

sUAAV interfaces↗
NASA NTRSDate not supplied

Flight Test Exploration of Integrated Wildfire Response Operations with Crewed and Uncrewed Air Assets

Since 2016, Japan Aerospace Exploration Agency (JAXA) and NASA have partnered to investigate the safe and efficient integration of uncrewed aircraft systems (UAS) in disaster relief operations. Current disaster response operations would benefit from the use of UAS but are limited by the need for safe airspace integration technologies and enabling regulations. The work presented in this paper focuses on the safe integration of UAS and helicopters in active wildfire disaster response operations. The authors propose the use of mission planning and traffic management technologies, including onboard pilot situation awareness support technologies, to coordinate airspace operations between crewed and uncrewed aircraft (e.g., UAS). A representative wildfire scenario including a helicopter and UAS was developed. The helicopter mission included a flight path that mimicked the siphoning of water from a natural water reservoir (lake) and a subsequent water drop over vegetation along the progressing edge of a fire perimeter. Simulated UAS were assumed to conduct aerial ignition flights in the vicinity as part of a controlled burn of the vegetation ahead of the fire front to create a natural barrier between the fire and a nearby populated area. A situation awareness tool was developed and used to support the helicopter pilots’ task to stay clear of the volume of airspace where the UAS was conducting its operation while efficiently conducting the fire suppression mission. A flight test using JAXA’s experimental helicopter was conducted in August 2022 to validate the developed technology. The advantages of the developed technology were demonstrated, and pilot feedback confirmed that real-time awareness of the UAS operation airspace helped the flight planning and execution of a safe mission that minimized the flight time loss due to the potential interference with the UAS. Post-flight interviews with the pilots indicated no sufficient increase in the pilots’ workload and provided ideas for future technology development. Future research will provide recommendations to standards development organizations to support considerations for crewed-uncrewed interactions in disaster-response operations.

disaster response↗
NASA NTRSDate not supplied

Non-Repudiation for Drone-Related Data

Concepts for the management of Uncrewed Aircraft Systems (UAS) at scale rely on the exchange of data amongst multiple stakeholders. Even as these concepts vary from State to State and company to company as of today, the movement of data between different entities is a common theme. While there is universal agreement on the necessity of appropriate cybersecurity applied to the various systems involved in communicating these data, there has been little focus on a feasible implementation of non-repudiation in these systems. This paper highlights the current and future need for non-repudiation, supported by references to multiple international organizations, and an approach to implementing non-repudiation leveraging open standards.

Unmanned Aviation Systems Traffic Management↗
NASA NTRSDate not supplied

Scalable Traffic Management for Emergency Response Operations

STEReO brings together several technologies in Unmanned Aircraft Systems (UAS) Traffic Management (UTM), Autonomy, Communications, Human Factors, and Domain Expertise & Tools, aimed at providing scalability and flexibility, as well as operational resiliency to dynamic changes during a disaster event. Some of the concepts STEReO explores are: collaborative tools to ingest remote sensing information and distribute a common mission operating picture, apply ad-hoc communication networks to facilitate timely information sharing and communication of changes, vehicle-to-vehicle and onboard autonomy technologies ensure the safety and resiliency of operations, and apply NASA’s UAS traffic management system (UTM) as a public safety UAS Service Supplier (USS) to access and coordinate use of the airspace by both manned and unmanned operations. The potential benefits of STEReO include: standardized, cross-platform communication means increased interoperability and ease of cooperation/collaboration, increased situation awareness and common operating picture allow for earlier detection and decision making, and scalable to size and complexity of environment, operations, and mission objectives. This poster gives an informational overview of the STEReO project to attendees of the imaginAviation event.

emergency response operations↗
NASA NTRSDate not supplied

Advanced Capabilities for Emergency Response Operations (ACERO)

The Advanced Capabilities for Emergency Response Operations (ACERO) project is expected to develop, integrate, demonstrate, and transition to operations, evolving aviation technologies from NASA and industry to identify, monitor, and suppress wildland fires as a means to enhance safety, improve operational efficiency, and prevent economic loss. Some of the concepts ACERO explores are: wildfire airspace mangement to improve safety and resource utilization during a disaster, applying new aviation technologies to improve safety and demonstrate new mission-support capabilities, second-shift operations to enable progress towards 24/7 aerial response, and the integration of capabilities across NASA's Aeronautics Research, Science, and Space Technology mission directorates to enable expanded and scalable operations. Realizing this vision is expected to bring positive impact to such areas as: consistency of technology adoption through a unified concept of operations, airspace coordination and deconfliction that integrates portable solutions and enables diverse operations, remote sensing and data fusion for modeling and predictions that support in-time decision making, aircraft technologies for hazard avoidance and state management, and increased response capabilities through persistent communications and surveillance. ACERO continues the research begun under the Scalable Traffic Management for Emergency Response Operations (STEReO) activity, which brings together several technologies in Unmanned Aircraft Systems (UAS) Traffic Management (UTM), Autonomy, Communications, Human Factors, and Domain Expertise & Tools, aimed at providing scalability and flexibility, as well as operational resiliency to dynamic changes during a disaster event. Some of the concepts STEReO explores are: collaborative tools to ingest remote sensing information and distribute a common mission operating picture, apply ad-hoc communication networks to facilitate timely information sharing and communication of changes, vehicle-to-vehicle and onboard autonomy technologies ensure the safety and resiliency of operations, and apply NASA’s UAS traffic management system (UTM) as a public safety UAS Service Supplier (USS) to access and coordinate use of the airspace by both manned and unmanned operations. The potential benefits of STEReO include: standardized, cross-platform communication means increased interoperability and ease of cooperation/collaboration, increased situation awareness and common operating picture allow for earlier detection and decision making, and scalable to size and complexity of environment, operations, and mission objectives. This presentation gives an informational overview of the ACERO and STEReO projects to the Council of Western State Foresters (CWSF) Western State Fire Managers (WSFM) Committee.

emergency response operations↗
NASA NTRSDate not supplied

Development of a Safety Hazards Risk Assessment Tool for Uncrewed Aircraft System Traffic Management during Preflight Planning

Tremendous growth in the uncrewed and remotely piloted vehicle market is expected in low-altitude, uncontrolled airspace, resulting in potential decreases in safety without systems that support monitoring, assessing, and mitigating risk. At NASA, the System-Wide Safety (SWS) project has been developing a suite of data-driven tools to predict hazards so that the potential risks that these hazards pose can be mitigated. Services to predict various hazards have been developed, including battery capacity, proximity to static obstacles, population risks, global positioning system signal strength, radio frequency spectrum interference risk, and vertiport congestion. These services can monitor hazards along a flight path and if any risks posed by these hazards exceed a threshold, the uncrewed aircraft system (UAS) fleet manager can be alerted to mitigate the risk by modifying the flight path, changing the scheduled departure or arrival times, and/or diverting the vehicle to an alternate vertiport. These services were originally developed to monitor and assess risks during flight, but they have been adapted to assess hazard risks prior to departure so that a fleet manager can evaluate the potential risks for a fleet of UAS along their planned flight paths. These services have been integrated into a prototype tool called the Supplemental Data Service Provider-Consolidated Dashboard (SDSP-CD), developed at NASA Ames Research Center. The tool consists of a dashboard which provides a comprehensive overview for a number of risks and a map display that shows the details of the hazards along each flight’s path. Based on the findings from three previous studies, the SDSP-CD has been updated with new design elements and functions. In this paper, we describe lessons learned from the previous studies, changes made to the interface, and the feedback received during a follow-up usability study. Overall, participants reported that there is a substantial benefit of having a fleet manager use a consolidated dashboard to assess hazards for the vehicles in their fleet and to provide situational awareness to potential risks so that they can be mitigated prior to flight. Once the SDSP-CD matures, it will need to be integrated into flight and mission planning tools. Some initial thoughts on how this integration should be accomplished are shared in this paper. Finally, the functional differences between preflight vs. in-flight risk assessment and the differences in fleet manager vs. UAS pilot roles that may require different information and user interactions are discussed.

preflight↗
NASA NTRSDate not supplied

Effects of Communication Modality on Pilot-Controller Coordination during a Simulated m:N Operation

The last decade or so has seen growing interest in new control paradigms and concepts of operation for uncrewed aircraft systems (UAS) in which multiple aircraft are piloted remotely by a single or relatively small number of people. Referred to as “one-to-many” and “many-to- many” (alternatively, “multi-operator, multi-vehicle”)—and frequently expressed as the corresponding ratios, 1:N and m:N—such novel configurations of aircraft and the people who manage them are seen as critical to the path to future operations involving UAS. Examples of industry domains interested in these control paradigms are small package delivery services utilizing small UAS and passenger-carrying, short-range “Urban Air Mobility” (UAM) operations. Stakeholders in such operations have identified communication and coordination of flight activity with air traffic controllers (ATC) as a barrier to operations. In contrast to present-day flight operations, in which a pilot communicates with one ATC on one radio frequency for one aircraft, multi-vehicle operations potentially entail a significant increase in pilot task load for management of comms. New concepts, such as UAS Service Suppliers (USSs) and Providers of Services to UAM (PSUs), have been proposed to address the known bottleneck for Air Traffic Management (ATM) presented by multi-vehicle operations. While progress has been steadily made over years developing USSs and PSUs, it is generally expected that initial UAM operations will rely on traditional voice-over-radio communication with ATC for purposes of ATM. The current study was a human-in-the-loop simulation that had participants, each possessing a Private Pilot License, act as the ground-based pilot-in- command for multiple vehicles in a hypothetical UAM service in the San Francisco Bay Area. The experiment utilized a 2-by-3, within-subjects design in which the pilot’s Vehicle Load (4 vs. 12) and Comm System (Voice, Datalink, and a Hybrid) were manipulated. The task given to pilots was to use the Comm System to coordinate flight activity for all aircraft with appropriate controllers, having to obtain departure and arrival clearances at “vertiport” facilities and transition clearances for any intermediate airspaces along the route. Pilots were additionally responsible for compliance with vectoring instructions issued by ATC. Subjective workload questionnaires (NASA-TLX) were administered following each experimental trial. Screen recordings of the pilot’s Ground Control Station (GCS) and audio recordings of trials were subsequently coded to obtain performance metrics: response times and error rates. Presented in this paper are results related to pilot responses to vectoring instructions issued by ATC. Workload was found to be significantly higher in the 12-Vehicle condition compared to the 4-Vehicle condition, nearly maxing out the NASA-TLX overall workload scale. There was no significant difference made by the Comm System on workload ratings. Pilots’ response times to communications were fastest in the Voice condition, although overall “service time” for compliance was shorter in Datalink and Hybrid conditions in most cases. Errors by pilots were frequent in both Vehicle Load conditions, most perniciously when using the Voice system. The results of this study suggest tradeoffs in advantages and disadvantages of the three comm systems. Recommendations for communication system design are provided taking the tradeoffs into account.

Garrett G Sadler↗
NASA NTRSDate not supplied

Effects of Communication Modality on Pilot-Controller Coordination during a Simulated m:N Operation

The last decade or so has seen growing interest in new control paradigms and concepts of operation for uncrewed aircraft systems (UAS) in which multiple aircraft are piloted remotely by a single or relatively small number of people. Referred to as “one-to-many” and “many-to- many” (alternatively, “multi-operator, multi-vehicle”)—and frequently expressed as the corresponding ratios, 1:N and m:N—such novel configurations of aircraft and the people who manage them are seen as critical to the path to future operations involving UAS. Examples of industry domains interested in these control paradigms are small package delivery services utilizing small UAS and passenger-carrying, short-range “Urban Air Mobility” (UAM) operations. Stakeholders in such operations have identified communication and coordination of flight activity with air traffic controllers (ATC) as a barrier to operations. In contrast to present-day flight operations, in which a pilot communicates with one ATC on one radio frequency for one aircraft, multi-vehicle operations potentially entail a significant increase in pilot task load for management of comms. New concepts, such as UAS Service Suppliers (USSs) and Providers of Services to UAM (PSUs), have been proposed to address the known bottleneck for Air Traffic Management (ATM) presented by multi-vehicle operations. While progress has been steadily made over years developing USSs and PSUs, it is generally expected that initial UAM operations will rely on traditional voice-over-radio communication with ATC for purposes of ATM. The current study was a human-in-the-loop simulation that had participants, each possessing a Private Pilot License, act as the ground-based pilot-in- command for multiple vehicles in a hypothetical UAM service in the San Francisco Bay Area. The experiment utilized a 2-by-3, within-subjects design in which the pilot’s Vehicle Load (4 vs. 12) and Comm System (Voice, Datalink, and a Hybrid) were manipulated. The task given to pilots was to use the Comm System to coordinate flight activity for all aircraft with appropriate controllers, having to obtain departure and arrival clearances at “vertiport” facilities and transition clearances for any intermediate airspaces along the route. Pilots were additionally responsible for compliance with vectoring instructions issued by ATC. Subjective workload questionnaires (NASA-TLX) were administered following each experimental trial. Screen recordings of the pilot’s Ground Control Station (GCS) and audio recordings of trials were subsequently coded to obtain performance metrics: response times and error rates. Presented in this paper are results related to pilot responses to vectoring instructions issued by ATC. Workload was found to be significantly higher in the 12-Vehicle condition compared to the 4-Vehicle condition, nearly maxing out the NASA-TLX overall workload scale. There was no significant difference made by the Comm System on workload ratings. Pilots’ response times to communications were fastest in the Voice condition, although overall “service time” for compliance was shorter in Datalink and Hybrid conditions in most cases. Errors by pilots were frequent in both Vehicle Load conditions, most perniciously when using the Voice system. The results of this study suggest tradeoffs in advantages and disadvantages of the three comm systems. Recommendations for communication system design are provided taking the tradeoffs into account.

urban air mobility↗
NASA NTRSDate not supplied

Usability of an Updated Version of the Supplemental Data Service Provider-Consolidated Dashboard for Supporting Uncrewed Aircraft System Traffic Management

The Supplemental Data Service Provider-Consolidated Dashboard (SDSP-CD) is a preflight planning user interface (UI) that serves to aid operators when drafting routes for small uncrewed aircraft systems (sUASs). The primary function of the SDSP-CD is to identify hazards that an sUAS may encounter along a proposed flight path and assess the severity of these risks. A usability study was conducted on an updated version of the SDSP-CD to determine if the most recent iterations made to the system improved objective performance and subjective user experience. There are two main components of the SDSP-CD interface: (1) the dashboard and (2) the interactive map. The dashboard provides users with hazard and vehicle limitations for each sUAS in their fleet while the map contains a graphical representation of each vehicle’s route, hazard details, and geographic information. A series of preflight risk-assessment questions and tasks were developed to examine how participants interact with the updated version of the SDSP-CD. Additionally, a new service that measures vertiport congestion was developed and included as one of the services that was tested. In the present study, participants were trained to use the SDSP-CD and then completed two simulated scenarios during which they performed a variety of tasks, responded to questions, and completed surveys. The two scenarios developed for the present study were the Package Delivery and Hurricane Preparation scenarios. The Package Delivery scenario involved a fleet of four sUASs delivering low-stakes items (e.g., lunches and snacks) to people in a fictitious city. The Hurricane Preparation scenario involved a fleet of 11 sUASs delivering a range of supplies (from medicine to boardgames) to employees stranded at an office park due to road closures caused by an impending hurricane. Participants assumed the role of a fleet manager during both scenarios and were responsible for managing the sUASs in their fleet. Questions included those with objectively correct responses, open-ended strategy responses, and subjective user experience feedback. It was found that participants were largely successful at using the SDSP-CD interface to answer questions with objectively correct responses. Additionally, participants were able to use reasoning and logic based on the information available in the SDSP-CD to determine the cause of various risks and what actions they would consider taking. Finally, although participants reported that there were elements of the UI that could be improved, overall feedback pertaining to user experience suggested that the SDSP-CD concept is viable.

usability testing↗