Search NASA⌕ Search

SEARCH · Search NASA

Results for “Usability”

Search indexed NASA NTRS and DOE OSTI research on propulsion, heat transfer, battery materials and energy systems. Follow report and document links to the original sources.

Quote a phrase for an exact phrase match. Source license links do not imply unrestricted reuse.

At least 19 records

Integration of MSFC Usability Lab with Usability Testing

As part of the Stage Analysis Branch, human factors engineering plays an important role in relating humans to the systems of hardware and structure designs of the new launch vehicle. While many branches are involved in the technical aspects of creating a launch vehicle, human factors connects humans to the scientific systems with the goal of improving operational performance and safety while reducing operational error and damage to the hardware. Human factors engineers use physical and computerized models to visualize possible areas for improvements to ensure human accessibility to components requiring maintenance and that the necessary maintenance activities can be accomplished with minimal risks to human and hardware. Many methods of testing are used to fulfill this goal, such as physical mockups, computerized visualization, and usability testing. In this analysis, a usability test is conducted to test how usable a website is to users who are and are not familiar with it. The testing is performed using participants and Morae software to record and analyze the results. This analysis will be a preliminary test of the usability lab in preparation for use in new spacecraft programs, NASA Enterprise, or other NASA websites. The usability lab project is divided into two parts: integration of the usability lab and a preliminary test of the usability lab.

Cheng, Yiwei↗

Usability Evaluation Technical Report: A Usability Evaluation of the Communication Tool Prototype Prepared in Adobe XD for High Density Vertiplex (HDV) Team

Purpose: As cities get more crowded, the roadway infrastructure cannot keep up with the travel demands. Aviation can be a solution. Organizations supporting NASA’s Urban Air Mobility (UAM) concept are conducting studies on feasible concepts of operations for the new air traffic management system required to implement UAM. NASA’s High Density Vertiplex (HDV) team conducts studies using both live flights and simulations. Significance: The goal of this study is to evaluate the effectiveness of a communication tool developed for this team to enhance team situation awareness. Specifically, the study aims to determine if the communication tool is effective in allowing NASA-Langley and NASA-Ames team members playing different roles to understand what others are doing so that completed steps can be communicated to the whole team. Methods: This study asks participants to conduct four distinct scenarios using an Adobe XD prototype. Participants included five members of the target audience, who each received up to 15 minutes of training on how to use the Adobe XD prototype. The participants were NASA-Ames or NASA-Langley researchers, developers or tech leads who had 0 to 15 years of experience. Their ages ranged from 20 to 40 years old, and they were of both genders. After training, each participant was asked to do 4 tasks of varying difficulty, using the prototype testbed. After each task they reported on task difficulty and after all tasks were completed they were asked to fill out the System Usability Survey (SUS). Performance will be assessed through task completion time and accuracy rating. Results: User perception was evaluated by the SUS which showed a mean score over the six participants of 84. All the participants were above the acceptable range which was 70 and nobody was in the marginal usability zone between 50 and 70. In addition, most of the participants did well in terms of time on task, success rate and task difficulty on all the tasks except for Task 3. Participants had two minutes to do the task correctly to succeed at the task, otherwise it was marked as a failure. The geomean for Task 1 for completion time was 22.20; Task 2 was 58.28; Task 3 was 84.68 and Task 4 was 19.61. In Task 3, three out of six people failed this task but all five scored this with an average score 4.2 out of 5 for self-rating on task difficulty.

human factors↗

What is the Role of Usability and Trust in Autonomy?

Usability encompasses learnability, efficiency, memorability, effectiveness, and satisfaction. NASA’s standards for usability acceptance criteria focus on interfaces that help operators achieve their tasks efficiently, effectively, and with satisfaction. However, discussions on usability, especially regarding future highly automated and autonomous systems, rarely include trust. As NASA plans for long-duration exploration missions, it envisions astronauts operating more independently from Mission Control on Earth. This independence will drive the development of these highly automated and autonomous systems that astronauts will use daily. To prepare for this future, our team has developed a scheduling and execution software tool that facilitates self-scheduling, allowing astronauts to independently manage their own schedule without Mission Control’s involvement. Over many years, we have developed, matured, and evaluated our software tool in extreme environments, prioritizing user-centered design and high usability. These evaluations have included multiple campaigns in NASA analogs, including NEEMO, BASALT, and HERA, as well as technology demonstrations onboard the International Space Station. Our recent research on software interfaces for future astronaut autonomy revealed a strong correlation between usability and trust measures. In a controlled lab experiment, we asked novice users to perform a complex scheduling task, during which the software immediately validated the schedule’s constraints and checked for violations. We collected usability (User Experience Questionnaire, UEQ) and trust (Trust in Automated Systems scale, TAS) measures; significant, strong, and moderate correlations emerged between several of the UEQ metrics and TAS. These results support the argument for investing in usability early to enable and sustain trust in highly automated and autonomous systems.

usability↗

Evaluation of Usability and Workload with Paper Strips as Compared to Virtual Flight Strips Used for Ramp Operations

This paper describes an experiment designed to compare the use of paper strips with the use of a new user interface, the Ramp Traffic Console (RTC), designed for use by ramp controllers to be used in place of paper strips. A Human-In-the-Loop (HITL) experiment was performed as the fifth study in a series of six HITL simulation experiments designed to evaluate a concept that provided advisories to the users. The RTC was designed to be used as a Decision Support Tool (DST) that provided advisories to ramp controllers regarding metering or pushback such that most of the delay was taken at the gate to save fuel and emissions. In addition to being a DST, an added benefit of the RTC is that it can provide real-time updates of flight data, airport and airspace status to the controller including Traffic Management Initiatives (TMI). The RTC was designed as new user interface that displays virtual strips on a terminal map drawn on a 27-inch touch screen monitor. The RTC was used in some conditions of the experiment by ramp controllers in place of paper strips and paper maps in the HITL environment. In other conditions the controllers were given paper strips and paper maps similar to what they currently use at Charlotte Douglas International Airport (CLT). The study described here, evaluated the use of the virtual strips displayed on the RTC as compared to the use of paper strips and paper map, using current ramp tower controllers at CLT as participants. The research question being asked was - How does management of ramp traffic affect user workload and usability ratings while using RTC to manage traffic in the ramp verses using paper strips? Workload for our purposes is defined by four components of the NASA-TLX (Task Load Index). Usability was assessed with two sets of usability questions - One set of usability questions addressed traffic management performance and the other set addressed issues of resources and efficiency. Both Post Run and Post Study questionnaire responses were gathered and the results were analyzed to assess controller workload and usability ratings under both conditions, virtual strips shown on RTC and Paper Strips. The results indicate that controllers perceived lower workload while using virtual strips displayed on RTC to manage ramp traffic. Usability ratings for Traffic management performance questions are lower in the virtual strip/RTC condition than in the paper strip condition showing a preference for RTC over Paper. Usability ratings for Resources and efficiency questions show mixed results. Additionally, the Post Study Questions show preference for RTC over paper strips. Results of this data analysis will be presented in this paper. This DST evaluation was an important step in researching and improving the tool, which was planned to be deployed in the field.

Aviation Decision Support Tools↗

Usability: Human Research Program - Space Human Factors and Habitability

The Usability project addresses the need for research in the area of metrics and methodologies used in hardware and software usability testing in order to define quantifiable and verifiable usability requirements. A usability test is a human-in-the-loop evaluation where a participant works through a realistic set of representative tasks using the hardware/software under investigation. The purpose of this research is to define metrics and methodologies for measuring and verifying usability in the aerospace domain in accordance with FY09 focus on errors, consistency, and mobility/maneuverability. Usability metrics must be predictive of success with the interfaces, must be easy to obtain and/or calculate, and must meet the intent of current Human Systems Integration Requirements (HSIR). Methodologies must work within the constraints of the aerospace domain, be cost and time efficient, and be able to be applied without extensive specialized training.

Sandor, Aniko↗

Earthdata Search Usability Study Process

User experience (UX) design is the process of enhancing user satisfaction by improving various aspects of the user's interaction with an application or website. One aspect of UX design is usability, or the extent to which an application can be used to to accomplish tasks efficiently, effectively, and with satisfaction. NASA's Earthdata Search Client recently underwent a focused usability testing project to measure usability and gain valuable user feedback and insights to increase usability for its end-users. This presentation focuses on the process by which the usability tests were administered and the lessons learned throughout the process.

UI↗

The Role of Trust and Usability in Enabling Spaceflight Crew Autonomy

Future long duration exploration missions will require an increased use of onboard automated systems as spaceflight crews venture further than before and have longer communications delays with ground support. The design of these systems must support appropriate crew trust and have sufficient usability to enable spaceflight crew autonomy or risk being misused while crews wait to communicate with ground support. We evaluated trust & usability in our self-scheduling tool, Playbook, for crew mission timelines. Data was collected in a controlled lab experiment with 31 participants. Participants in the study conducted two tasks: scheduling, where participants were responsible for scheduling a majority of a day's operational tasks, and rescheduling, where participants were provided a schedule and asked to reschedule higher priority activities. We found a significant correlation between system trust and usability, irrespective of self-scheduling tasks. We conclude that system usability may play a bigger role in how trust is learned while conducting novel crew autonomy tasks such as self-scheduling. Future research should investigate the role of usability to encourage appropriate trust in onboard automated crew systems and enable crew autonomy.

crew autonomy↗

MPATH (Measuring Performance for Autonomy Teaming with Humans) Ground Control Station: Design Approach and Initial Usability Results

Envisioned future Advanced Air Mobility (AAM) operations will require a transition of aircraft command and control from onboard pilots to remote operators. The National Aeronautics and Space Administration (NASA) has developed a research ground control station (GCS) software called MPATH (Measuring Performance for Autonomy Teaming with Humans) to study the human factors of remote operators in a representative AAM environment, where small uncrewed aerial systems (sUAS; simulated or real) act as surrogates for larger AAM aircraft. A primary focus of the research being conducted with the MPATH GCS is scalability (i.e., one human managing multiple vehicles). MPATH has demonstrated to be a useful capability for human factors research and remote operations. Two initial usability studies and a multi-vehicle control assessment were recently conducted, and usability data and operator feedback were collected. Generally, participants rated MPATH high on usability and interface quality, whereas information quality was rated slightly lower. These results were supported by specific feedback. Several generalized GCS design recommendations are proposed based on the results and feedback from these flight activities. Future updates to MPATH will incorporate the proposed recommendations. In practice, these recommendations could be used by any GCS software designer or developer to promote usability and safety.

Advanced Air Mobility↗

Earthdata Search Client: Usability Review Process, Results, and Implemented Changes, Using Earthdata Search Client as a Case Study

User experience and visual design are greatly improved when usability testing is performed on a periodic basis. Design decisions should be tested by real users so that application owners can understand the effectiveness of each decision and identify areas for improvement. It is important that applications be tested not just once, but as a part of a continuing process that looks to build upon previous tests. NASA's Earthdata Search Client has undergone a usability study to ensure its users' needs are being met and that users understand how to use the tool efficiently and effectively. This poster will highlight the process followed for usability study, the results of the study, and what has been implemented in light of the results to improve the application's interface.

design↗

Information Quality Cluster and Usability

The Information Quality Cluster (IQC) of the Federation of Earth Science Information Partners (ESIP) has been active since 2014 with membership from multiple organizations including NASA and NOAA. The purpose of this presentation is to foster collaboration between the IQC and the ESIP Usability Cluster. The IQC's activities are motivated partly by the guidelines on information quality from several federal agencies. The agencies developed the guidelines complying with a request in 2002 from the Office of Management and Budget (OMB). The OMB request resulted from a congressional mandate, namely, Section 515 of the Treasury and General Government Appropriations Act for Fiscal Year 2001 (Public Law 106-554; H.R. 5658). NASA's guidelines, for example, emphasize the need for high information quality indicating the various types of public users of information from NASA's missions and programs. The IQC's vision is to become an authoritative and responsive resource of information and guidance to data providers on how best to implement data quality standards and best practices, so that the implementations comply with the various agencies' guidelines, as well as provide users with the best quality of information possible. The IQC interacts with various national and international organizations and encourages collaboration for exchange of information. The IQC considers four aspects of information quality: Scientific Quality, Product Quality, Stewardship Quality and Service Quality. The IQC has considered several use cases to identify issues in capturing, describing, providing access to, and enabling use of information on quality. Several of these use cases point to issues about the usability of information. Collaboration between the IQC and Usability Cluster will be beneficial for arriving at solutions to such issues.

Remote Sensing; Data Systems; Information Quality;↗

Usability Evaluation of Fleet Management Interface for High Density Vertiplex Environments

To meet the rising demand for an Advanced Air Mobility (AAM) (i.e. urban and rural unmanned aircraft systems) ecosystem, the NASA Aeronautics Research Mission Directorate (ARMD) is hosting a series of simulations and flight tests under the High Density Vertiplex sub-project (HDV) to prototype and study the effectiveness AAM capabilities under various operational contexts. HDV aims to develop an integrated automation architecture to support terminal area flight operations. The HDV simulations and flight tests address safety, integration, and operational challenges, while integrated systems and software demonstrate design readiness, robustness, and interoperability. During the initial HDV simulation in 2021, a prototype traffic management tool developed by NASA called the Fleet Management Interface (FMI) was tested. FMI was designed to introduce an advanced level of human-automation interaction to aid both Ground Control Station Operators (GCSOs) and Fleet Managers (FMs) in remotely managing flights under their ownership. In a human-in-the-loop simulation, a usability study was conducted with the FMI to identify optimal approaches for displaying information to human operators using subjective measures of usability, workload, situation awareness, risk, and trust, along with qualitative feedback. This study consisted of task analysis in which GCSO and FM subjects used an Urban Air Mobility (UAM) environment to develop and execute a plan for two different traffic scenarios of remotely controlled vehicles. In each scenario, a remotely controlled vehicle completed a takeoff, active flight, and landing sequence while simulated traffic flew in the background at a rate of 20 operations per hour. In the first scenario, the controlled vehicle flew a nominal route with takeoff and landing at the same vertiport. In the second scenario, the controlled vehicle started on the nominal route, then diverted to an unplanned location mid-flight. Results showed that self- reported performance, usability, trust, and situation awareness ratings of FMI were moderately to strongly high. There were small differences between scenarios, with Scenario 2 being perceived as more unstable, complex, variable, risky, and potentially harmful than Scenario 1. Furthermore, participants described improvements that could be made to create a better user experience. For example, users suggested customizable interfaces to accommodate information display preferences, and the ability to review routes before assigning them. The results from this study will inform future development of the FMI with the end goal of creating a reference automation tool for airspace management procedures in AAM. The FMI could serve to reduce dependency on traditional air navigation services through increased automation in high density vertiplex environments.

Fleet manager↗

Wehnelt photoemission in an ultrafast electron microscope: Stability and usability

We tested and compared the stability and usability of three different cathode materials and configurations in a thermionic-based ultrafast electron microscope: (1) on-axis thermionic and photoemission from a custom 100 μm diameter LaB 6 source with a graphite guard ring, (2) off-axis photoemission from the Ni aperture surface of the Wehnelt electrode, and (3) on-axis thermionic and photoemission from a custom 200 μm diameter polycrystalline Ta source. For each cathode type and configuration, including the Ni Wehnelt aperture, we illustrate how the photoelectron beam-current stability is deleteriously impacted by simultaneous cooling of the source following thermionic heating. Furthermore, we demonstrate usability via collection of parallel- and convergent-beam electron diffraction patterns and by formation of the optimum probe size. We find that usability of the off-axis Ni Wehnelt-aperture photoemission is at least comparable to on-axis LaB 6 thermionic emission, as well as to on-axis photoemission [the heretofore conventional approach to ultrafast electron microscopy (UEM) in thermionic-based instruments]. However, the stability and achievable beam currents for off-axis photoemission from the Wehnelt aperture were superior to that of the other cathode types and configurations, regardless of the electron-emission mechanism. Beam-current stability for this configuration was found to be ±1% (one standard deviation from the mean) for 70 min (longest duration tested), and steady-state beam current was reached within the sampling-time resolution used here (~1 s) for 15 pA beam currents (i.e., 460 electrons per packet for a 200 kHz repetition rate). Repeatability and robustness of the steady-state condition were also found to be within ±1% of the mean. We discuss the implications of these findings for UEM imaging and diffraction experiments, for pulsed-beam damage measurements, and for practical switching between optimum conventional TEM and UEM operation within the same instrument.

71 CLASSICAL AND QUANTUM MECHANICS, GENERAL PHYSIC↗

Evaluating the Usability of Pinchigator, a system for Navigating Virtual Worlds using Pinch Gloves

Appropriate design of two dimensional user interfaces (2D U/I) utilizing the well known WIMP (Window, Icon, Menu, Pointing device) environment for computer software is well studied and guidance can be found in several standards. Three-dimensional U/I design is not nearly so mature as 2D U/I, and standards bodies have not reached consensus on what makes a usable interface. This is especially true when the tools for interacting with the virtual environment may include stereo viewing, real time trackers and pinch gloves instead of just a mouse & keyboard. Over the last several years the authors have created a 3D U/I system dubbed Pinchigator for navigating virtual worlds based on the dVise dV/Mockup visualization software, Fakespace Pinch Gloves and Pohlemus trackers. The current work is to test the usability of the system on several virtual worlds, suggest improvements to increase Pinchigator s usability, and then to generalize about what was learned and how those lessons might be applied to improve other 3D U/I systems.

Hamilton, George S.↗

Addressing the Tension Between Strong Perimeter Control an Usability

This paper describes a strong perimeter control system for a general purpose processing system, with the perimeter control system taking significant steps to address usability issues, thus mitigating the tension between strong perimeter protection and usability. A secure front end enforces two-factor authentication for all interactive access to an enclave that contains a large supercomputer and various associated systems, with each requiring their own authentication. Usability is addressed through a design in which the user has to perform two-factor authentication at the secure front end in order to gain access to the enclave, while an agent transparently performs public key authentication as needed to authenticate to specific systems within the enclave. The paper then describes a proxy system that allows users to transfer files into the enclave under script control, when the user is not present to perform two-factor authentication. This uses a pre-authorization approach based on public key technology, which is still strongly tied to both two-factor authentication and strict control over where files can be transferred on the target system. Finally the paper describes an approach to support network applications and systems such as grids or parallel file transfer protocols that require the use of many ports through the perimeter. The paper describes a least privilege approach that dynamically opens ports on a host-specific, if-authorized, as-needed, just-in-time basis.

Hinke, Thomas H.↗

The Development of MSFC Usability Lab

This conference poster reviews the development of the usability lab at Marshall Space Flight Center. The purpose of the lab was to integrate a fully functioning usability laboratory to provide a resource for future human factor assessments. and to implement preliminary usability testing on a MSFC website to validate the functionality of the lab.

Cheng, Yiwei↗

Developing a Standard for Earth Observation Data Preservation Content - A Path to Future Usability

For datasets to be usable, many pieces of information in addition to the data themselves are essential. During the active parts of the lifecycle of dataset generating projects, the needed information is usually accessible through individuals familiar with the various aspects of the projects. However, the utility of datasets tends to outlive the lives of projects, by several decades in many cases. Thus it is essential to capture all the relevant information about the datasets, data, metadata and associate knowledge that is sufficient to read, understand, interpret and reuse the datasets, while the projects are still active. The capture and preservation should be such that the data are usable when no consultation is available from the original project participants. Identification of specific categories of content through an international standard is beneficial to the user communities of the future, so that projects involving Earth observations and generating data products can consistently plan for preservation and future usability of the project outcomes. While there are existing standards that address archival and preservation in general, there are no existing international standards or specifications today to address what content should be preserved. The standard, ISO 19165-1, titled "Geographic Information - Preservation of digital data and metadata Part 1: Fundamentals" considers geographic information preservation in general. It acknowledges that "specific content items needed to preserve the full provenance and context of the data and associated metadata depend on the needs of the designated community and types of datasets (e.g., maps, remotely sensed data from satellites and airborne instruments, physical samples). Follow-up parts to this standard may be developed detailing content items appropriate to individual disciplines." NASA proposed an extension to this standard, titled "Geographic information -- Preservation of digital data and metadata -- Part 2: Content specifications for Earth observation data and derived digital products." The development of this extension is in progress with participation by an international team representing nine countries. The purpose of this paper is to introduce this standard and report on its status.

Remote Sensing; Data Systems; Open Data;↗

Developing and Validating Measurement Scales During Pandemic Conditions: A Case Study with the Scale for Habitat Usability

At NASA, habitat evaluations often employ subjective measures. Some measures are frequently used, well established tools, whereas others are homegrown measures tailored to specific projects. The variety of measures used makes evaluation comparisons across projects difficult. Additionally, some of these measures are burdensome, may be too specialized, or may require an expert to use and interpret, limiting their utility. Taken together, these drawbacks suggest the need for a new measurement tool. To that purpose, a team at NASA worked on developing a new scale for measuring habitat usability, the Scale for Habitat Usability (SHU). The SHU is intended to be a quick, multi-faceted measure for evaluating habitat usability across the development lifecycle. However, like many research projects, the development of the SHU faced setbacks due to the COVID-19 pandemic. Pandemic prevention protocols precluded in-person data collection, forcing the team to take some non-traditional approaches to scale development. This paper reports the steps the team took to complete the project.

Ian Robertson↗

Usability Evaluation of Fleet Management Interface for High Density Vertiplex Environments

To meet the rising demand for an Advanced Air Mobility (i.e. urban and rural unmanned aircraft systems) ecosystem, NASA Aeronautics Research Mission Directorate (ARMD) is hosting a series of simulations and flight tests under the High Density Vertiplex sub-project (HDV). HDV aims to develop an integrated automation architecture to support terminal area flight operations. The HDV simulations and flight tests address safety, integration, and operational challenges, while integrated systems and software demonstrate design readiness, robustness, and interoperability. During the initial HDV simulation in 2021, a prototype traffic management tool developed by NASA called Fleet Management Interface (FMI) was tested. FMI was designed to introduce an advanced level of human-automation interaction to aid both Ground Control Station Operators (GCSOs) and Fleet Managers (FMs) in remotely managing flights under their ownership. In a human-in-the-loop simulation, a usability study was conducted with FMI to identify optimal approaches for displaying information for human operators using subjective measures of usability, workload, situation awareness, risk, and trust, along with qualitative feedback. This study consisted of task analysis in which GCSO and FM subjects used an Urban Air Mobility (UAM) environment to develop and execute a plan for two different traffic scenarios of remotely controlled vehicles. In each scenario, a controlled vehicle completed a takeoff, active flight, and landing sequence while automated traffic flew in the background at a rate of 20 operations per hour. In the first scenario, the controlled vehicle flew a nominal route with takeoff and landing at the same vertiport. In the second scenario, the controlled vehicle started on the nominal route, then diverted to an unplanned location mid-flight. Results showed that self-reported performance, usability, trust, and situation awareness ratings of FMI were moderately to strongly high. There were small differences between scenarios, with Scenario 2 being perceived as more unstable, complex, variable, risky, and potentially harmful than Scenario 1. Furthermore, participants described improvements that could be made to create a better user experience. For example, users would like greater configurability of the interface based on their personal information requirements, and they would like the opportunity to review routes before assigning them. The results from this study will inform future development of the FMI with the end goal of creating a reference automation tool for airspace management procedures in AAM. The FMI could be introduced as a potential way to reduce dependency on traditional air navigation services through increased automation in high density vertiplex environments.

vertiplex↗