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CONSIDERATIONS FOR THE TREATMENT OF COMPUTERIZED PROCEDURES IN HUMAN RELIABILITY ANALYSIS

Computerized procedures (CPs) are an emerging technology within nuclear power plant control rooms. While CPs have been implemented internationally in advanced control rooms, to date no US nuclear power plant has implemented CPs in its main control room. Yet, CPs are a reality of new plant builds and are an area of considerable interest to existing plants, which see advantages in terms of easier records management by omitting the need for updating hardcopy procedures. The overall intent of this paper is to provide a characterization of human reliability analysis (HRA) issues for computerized procedures. It is beyond the scope of this document to propose a new HRA approach or to recommend specific methods or refinements to those methods. Rather, this paper serves as a review of current HRA as it may be used for the analysis and review of computerized procedures.

21 SPECIFIC NUCLEAR REACTORS AND ASSOCIATED PLANTS↗

HUMAN RELIABILITY ANALYSIS FOR COMPUTERIZED PROCEDURES, PART TWO: APPLICABILITY OF CURRENT METHODS

Computerized procedures (CPs) are an emerging technology within nuclear power plant control rooms. While CPs have been implemented internationally in advanced control rooms, to date no U.S. nuclear power plant has implemented CPs in its main control room. Yet, CPs are a reality of new plant builds and are an area of considerable interest to existing plants, which see advantages in terms of easier records management by omitting the need for updating hardcopy procedures. The overall intent of this paper is to provide a characterization of human reliability analysis (HRA) issues for computerized procedures. It is beyond the scope of this document to propose a new HRA approach or to recommend specific methods or refinements to those methods. Rather, this paper serves as a review of current HRA as it may be used for the analysis and review of computerized procedures.

99 GENERAL AND MISCELLANEOUS↗

Computerized procedure systems: procedure edition and maintenance challenges - 232

Very few nuclear power plants are using computerized procedures to guide the control room operation. A CPS implementation consists of two processes: digitalization and computerization. The former deals with the transformation of paper-based procedure into a digital data; the latter is referred to as the addition to that data of extra information that is meaningful for decision-making. This information may include real-time data (plant parameter values and binary process values to indicate equipment states), provide access to trends and historical data, etc. In order to be efficient and to optimize the digitalization and computerization processes, these set of aids should be implemented at the same time as operating procedures are digitalized There are references of plants having successfully implemented Computerized Procedures Systems (CPS) for emergency procedures, but when questioned about normal or abnormal operating procedures, operators and plant management seem reluctant to take that step. Given that a CPS is meant, by design concept, to increase operation crew efficiency by facilitating the procedures execution and reducing human error, why are we reluctant to enjoy CPS benefits in the most common plant status (i.e. normal operation)? Although there are many answers to this question, one is shared by most of the users: CPSs are not designed for editing and maintaining procedures easily and reliably. Normal operating procedures, in opposition to the emergency procedures, are often reviewed. Nowadays, these edition activities are performed easily with a word processor software and using paper, but what is required when dealing with a CPS? (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

Application of HFE to the design and V and V of a computerized procedure system: benefits and challenges - 234

The application of Human Factors Engineering (HFE) practices to the Human Machine Interface design and subsequent Verification and Validation (V and V) is a widely applied practice when talking about the design of complete control rooms or important control room modernizations, but not so often applied to the design of computerized operator support systems. In order to overcome the challenges faced on designing a Computerized Operation Support System (COSS) that meets the process efficiency requirements and integrates seemingly with hybrid plant operation concept, the involvement of a HFE team early in the COSS design and implementation process along with operation, Instrumentation and Control (I and C) and cybersecurity experts will guarantee the project success. This paper documents the HFE process applied during the design and evaluation of a Computerized Procedure System (CPS) and how final product was shaped to ensure that the transition from paper to computerized procedures will help in meeting Delivering the Nuclear Promise (DNP) goals, improving plant efficiency. The HFE program included the following activities: 1. A review of existing operating experience 2. An analysis of functions and tasks associated to the use and maintenance of CPS 3. A design verification of the system to meet guidelines prescribed in the NUREG-0700 (Rev.2), requirements of the ISG-05 and cybersecurity criteria (NEI 08-09, IEC-62646, EPRI 1015313, these among others). 4. An integrated system validation in a full scope simulator The application of HFE practices in the design and implementation of COSS helps not only to ensure that efficiency and safety improvement requirements are met, but also to evaluate the potential return of the investment, that such tools should bring. (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

Installation of Computerized Procedure System and Advanced Alarm System in the Human Systems Simulation Laboratory

This report describes the installation of two advanced control room technologies, an advanced alarm system and a computerized procedure system, into the Human Systems Simulation Laboratory (HSSL). Installation of these technologies enables future phases of this research by providing a platform to systematically evaluate the effect of these technologies on operator and plant performance.

60 APPLIED LIFE SCIENCES↗

The effect of support functions in a computerized procedure system on interface management tasks - 235

By adapting digital and computer technology, the design of main control rooms (MCR) in nuclear power plants has been changed. When operators operate a nuclear power plant, the tasks using soft controls in advanced MCRs include primary tasks and secondary tasks. Primary tasks are to control nuclear power plant devices and secondary tasks are to find appropriate screens or devices by screen navigations and selections before performing the primary task. The secondary task including interface management tasks is newly introduced in advanced MCRs. In this paper, the tasks are analyzed based on the simulation data of APR1400 which is one of the digitalized nuclear power plants. For analyzing tasks, the unit tasks are divided into three types: navigation, manipulation, and acknowledgement. The primary task represents the manipulation of devices and the secondary task indicates the navigating screens, opening control panels, closing control panels, and confirming the acknowledging alarms. To analyze the effect of support functions of a computerized procedure system (CPS), one of the functions which is expected to have a significant effect on the secondary tasks was considered, that is 'related screen link button.' Two factors, 'ratio of screen alteration' and 'ratio of using screen link button', were used to see the effect of 'related screen link button'. From the task analysis result, it was observed that the secondary tasks which is one of the unique features in advanced MCRs have a quite much portion than that of the primary tasks. (authors)

21 SPECIFIC NUCLEAR REACTORS AND ASSOCIATED PLANTS↗

The power of simplification: Operator interface with the AP1000{sup R} during design-basis and beyond design-basis events

The AP1000{sup R} plant is an 1100-MWe pressurized water reactor with passive safety features and extensive plant simplifications that enhance construction, operation, maintenance, safety and cost. The passive safety features are designed to function without safety-grade support systems such as component cooling water, service water, compressed air or HVAC. The AP1000 passive safety features achieve and maintain safe shutdown in case of a design-basis accident for 72 hours without need for operator action, meeting the expectations provided in the European Utility Requirements and the Utility Requirement Document for passive plants. Limited operator actions may be required to maintain safe conditions in the spent fuel pool (SFP) via passive means. This safety approach therefore minimizes the reliance on operator action for accident mitigation, and this paper examines the operator interaction with the Human-System Interface (HSI) as the severity of an accident increases from an anticipated transient to a design basis accident and finally, to a beyond-design-basis event. The AP1000 Control Room design provides an extremely effective environment for addressing the first 72 hours of design-basis events and transients, providing ease of information dissemination and minimal reliance upon operator actions. Symptom-based procedures including Emergency Operating Procedures (EOPs), Abnormal Operating Procedures (AOPs) and Alarm Response Procedures (ARPs) are used to mitigate design basis transients and accidents. Use of the Computerized Procedure System (CPS) aids the operators during mitigation of the event. The CPS provides cues and direction to the operators as the event progresses. If the event becomes progressively worse or lasts longer than 72 hours, and depending upon the nature of failures that may have occurred, minimal operator actions may be required outside of the control room in areas that have been designed to be accessible using components that have been designed to be reliable in these conditions. The primary goal of any such actions is to maintain or refill the passive inventory available to cool the core, containment and spent fuel pool in the safety-related and seismically qualified Passive Containment Cooling Water Storage Tank (PCCWST). The seismically-qualified, ground-mounted Passive Containment Cooling Ancillary Water Storage Tank (PCCAWST) is also available for this function as appropriate. The primary effect of these actions would be to increase the coping time for the AP1000 during design basis events, as well as events such as those described above, from 72 hours without operator intervention to 7 days with minimal operator actions. These Operator actions necessary to protect the health and safety of the public are addressed in the Post-72 Hour procedures, as well as some EOPs, AOPs, ARPs and the Severe Accident Management Guidelines (SAMGs). Should the event continue to become more severe and plant conditions degrade further with indications of inadequate core cooling, the SAMGs provide guidance for strategies to address these hypothetical severe accident conditions. The AP1000 SAMG diagnoses and actions are prioritized to first utilize the AP1000 features that are expected to retain a damaged core inside the reactor vessel. Only one strategy is undertaken at any time. This strategy will be followed and its effectiveness evaluated before other strategies are undertaken. This is a key feature of both the symptom-oriented AP1000 EOPs and the AP1000 SAMGs which maximizes the probability of retaining a damaged core inside the reactor vessel and containment while minimizing the chances for confusion and human errors during implementation. The AP1000 SAMGs are simple and straight-forward and have been developed with considerable input from human factors and plant operations experts. Most importantly, and different from severe accident management strategies for other plants, the AP1000 SAMGs do not require diagnosis of the location of the core (i.e., whether reactor vessel failure has occurred). This is a fundamental consequence of the AP1000 In-Vessel Retention approach, which allows severe accident management to be based on fundamental principles (e.g. provide coolant as close as possible to the core) that do not change during a specific event. This eliminates the need for one of the more difficult diagnostic requirements, since reactor vessel failure does not directly relate to any measurable plant parameter, and differs from other designs in that an engineered failure of the pressure vessel' (e.g. core catcher) is never required. (authors)

21 SPECIFIC NUCLEAR REACTORS AND ASSOCIATED PLANTS↗

Human factor engineering based design and modernization of control rooms with new I and C systems

Instrumentation and Control (I and C) systems of the latest nuclear power plants are based on the use of digital technology, distributed control systems and the integration of information in data networks (Distributed Control and Instrumentation Systems). This has a repercussion on Control Rooms (CRs), where the operations and monitoring interfaces correspond to these systems. These technologies are also used in modernizing I and C systems in currently operative nuclear power plants. The new interfaces provide additional capabilities for operation and supervision, as well as a high degree of flexibility, versatility and reliability. An example of this is the implementation of solutions such as compact stations, high level supervision screens, overview displays, computerized procedures, new operational support systems or intelligent alarms processing systems in the modernized Man-Machine Interface (MMI). These changes in the MMI are accompanied by newly added Software (SW) controls and new solutions in automation. Tecnatom has been leading various projects in this area for several years, both in Asian countries and in the United States, using in all cases international standards from which Tecnatom own methodologies have been developed and optimized. The experience acquired in applying this methodology to the design of new control rooms is to a large extent applicable also to the modernization of current control rooms. An adequate design of the interface between the operator and the systems will facilitate safe operation, contribute to the prompt identification of problems and help in the distribution of tasks and communications between the different members of the operating shift. Based on Tecnatom experience in the field, this article presents the methodological approach used as well as the most relevant aspects of this kind of project. (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

Monte Carlo Second- and Third-Order Many-Body Green’s Function Methods with Frequency-Dependent, Nondiagonal Self-Energy

We fully develop the Monte Carlo many-body Green’s function (MC-GF) method with the following enhancements: (1) The truncation order of the perturbation expansion of the Dyson self-energy is raised from the second order (MC-GF2) to the third order (MC-GF3) with the aid of a computerized procedure to enumerate and transform all 84 third-order Goldstone diagrams into Monte Carlo integrable expressions and then into central processing unit (CPU)/graphical processing unit (GPU)-parallel computer codes. (2) An efficient algorithm is proposed that computes all off-diagonal and diagonal elements of the MC-GF2 and MC-GF3 self-energy matrices by common subexpression elimination. (3) The frequency-independent approximation is lifted by introducing a method that computes frequency derivatives of the MC-GF2 and MC-GF3 self-energies up to any arbitrarily high order at nearly no additional computational cost. (4) The imaginary-time integration in the Laplace-transformed expressions of the self-energy is carried out stochastically (instead of using a quadrature in the previous implementations), resulting in a 50- to 200-fold speedup. (5) The efficiency of the redundant-walker convergence acceleration scheme is analyzed numerically, and the guidelines are established to select an optimal number of walkers for maximal efficiency. When such an optimal number is used, the cost per sample is constant of molecular size on either many CPUs or many GPUs. (6) The computational cost to obtain a binding energy within a given statistical uncertainty is observed to increase as (tentatively) O(n 4 ) and O(n 5 ) of molecular size (n is the number of electrons) with and without the diagonal approximation, respectively, as opposed to O(n 5 ) and O(n 6 ) of the corresponding deterministic algorithms. With this method applied to the electron binding energies of C 60 , we show that the third-order corrections to the self-energies are much greater in electron binding energies than in ground-state energies. As a result, they display a sign of oscillatory convergence toward experimental results, not necessarily improving the agreement with increasing perturbation order, justifying MC-GF3 and motivating even higher-order methods.

Algorithms↗

Digial Technology Qualification Task 2 - Suitability of Digital Alternatives to Analog Sensors and Actuators

The next generation reactors in the U.S. are an opportunity for vendors to build new reactor technology with advanced Instrumentation and Control Systems (control rooms, DCS, etc.). The advances made in the development of many current generation operating reactors in other parts of the world are being used in the design and construction of new plants. These new plants are expected to have fully integrated digital control rooms, computerized procedures, integrated surveillance testing with on-line monitoring and a major effort toward improving the O&M and fault survivability of the overall systems. In addition the designs are also incorporating major improvements in the man-machine interface based on lessons learned in nuclear and other industries. The above relates primarily to the scope of supply in instrumentation and control systems addressed by Chapter 7 of the Standard Review Plan (SRP) NUREG-0800 (Reference 9.5), and the associated Balance of Plant (BOP) I&C systems. This does not relate directly to the actuator and motor, breaker, initiation circuitry, valve position, etc. which is the subject of this report and normally outside of the traditional Distributed Control System (DCS), for both safety and non-safety systems. The recommendations presented in this report will be used as input to I&C research programming for the implementation of lessons learned during the early phases of new build both for large light water reactors (LWR) and also small modular reactors (SMR). This report is intended to support current research plans and provide user (vendor, owner-operator) input to the optimization of these research plans.

99 GENERAL AND MISCELLANEOUS↗

Study on the assessment method of human error probabilities in the digitalized main control room - 170

Recently, nuclear power plants (NPPs) in Republic of Korea have been constructed with the new type of main control room (MCR) which is called as digitalized MCR. In digitalized MCR, as digital technologies are being adopted, the environment of MCR has been considerably changed. The operators may obtain the plant data via digitalized human system interfaces (HSIs), large display panel (LDP), computerized procedure system (CPS), soft controls and other system features. Accordingly, the necessity to consider the new environment of MCR has been raised when performing human reliability analysis (HRA) methods. However, none of HRA methods consider the newly installed MCRs. The goal of this paper is to propose new frameworks to assess the human error probabilities (HEPs) in digitalized MCR. Generally, the HEPs are obtained by summing the probabilities of diagnosis errors and the probabilities of execution errors and those probabilities are modified by performance shaping factors (PSFs). In this paper, two parts are included; (1) Assessing the probabilities of diagnosis errors, and (2) Assessing the probabilities of execution errors. In this paper, the process to develop the frameworks are introduced and we expect that the HEPs affecting the features of digitalized MCR can be calculated by using the proposed frameworks. (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

Study on main control room and human-system interface of generation III in China - 313

This paper focuses on the study on Main Control Room (MCR) and Human-System Interface (HSI) of Generation III in China. An intelligent HSI has been developed to enhance the safety and availability of Nuclear Power Plant (NPP) by improving operational reliability. The key elements of the proposed HSI such as Advanced Alarm System, State Oriented Procedures (SOP), Large Display Panel (LDP), Computerized-base procedures..., that affects what information the operator sees or the system's response to a control input must be empirically evaluated to ensure that the new design does not compromise HSI effectiveness. Based on CPR1000's experience in China, this paper presents the approach used as well as the most relevant aspects of this kind of project for the next generation. This approach will be used in new Generation III nuclear power plant, and also used in modernizing I and C system in currently operative nuclear power plants, in addition to meeting safety requirements and the plant's operational requirements, to improve cost-effective plant and human performance and to reduce likelihood of human errors, to gain maximum benefit of the implemented technology and to increase the performance, resulting in improved plant safety, availability, reliability, and cost-effective operation. The proposed HSI has been validated and demonstrated using the CPR1000 simulator of National Key Laboratory. After sufficient validation, the characteristic design features of the proposed HSI will be reflected in the design of the main control room of the next generation reactors in China. (authors)

21 SPECIFIC NUCLEAR REACTORS AND ASSOCIATED PLANTS↗

Model of Procedure Usage – Results from a Qualitative Study to Inform Design of Computer-Based Procedures

The nuclear industry is constantly trying to find ways to decrease the human error rate, especially the human errors associated with procedure use. As a step toward the goal of improving procedure use performance, researchers, together with the nuclear industry, have been looking at replacing the current paper-based procedures with computer-based procedure systems. The concept of computer-based procedures is not new by any means; however most research has focused on procedures used in the main control room. Procedures reviewed in these efforts are mainly emergency operating procedures and normal operating procedures. Based on lessons learned for these previous efforts we are now exploring a more unknown application for computer based procedures - field procedures, i.e. procedures used by nuclear equipment operators and maintenance technicians. The Idaho National Laboratory, the Institute for Energy Technology, and participants from the U.S. commercial nuclear industry are collaborating in an applied research effort with the objective of developing requirements and specifications for a computer-based procedure system to be used by field operators. The goal is to identify the types of human errors that can be mitigated by using computer-based procedures and how to best design the computer-based procedures to do this. The underlying philosophy in the research effort is “Stop – Start – Continue”, i.e. what features from the use of paper-based procedures should we not incorporate (Stop), what should we keep (Continue), and what new features or work processes should be added (Start). One step in identifying the Stop – Start – Continue was to conduct a baseline study where affordances related to the current usage of paper-based procedures were identified. The purpose of the study was to develop a model of paper based procedure use which will help to identify desirable features for computer based procedure prototypes. Affordances such as note taking, markups, sharing procedures between fellow coworkers, the use of multiple procedures at once, etc. were considered. The model describes which affordances associated with paper based procedures should be transferred to computer-based procedures as well as what features should not be incorporated. The model also provides a means to identify what new features not present in paper based procedures need to be added to the computer-based procedures to further enhance performance. The next step is to use the requirements and specifications to develop concepts and prototypes of computer-based procedures. User tests and other data collection efforts will be conducted to ensure that the real issues with field procedures and their usage are being addressed and solved in the best manner possible. This paper describes the baseline study, the construction of the model of procedure use, and the requirements and specifications for computer-based procedures that were developed based on the model. It also addresses how the model and the insights gained from it were used to develop concepts and prototypes for computer based procedures.

46 INSTRUMENTATION RELATED TO NUCLEAR SCIENCE AND ↗

Computer-Based Procedures Among Older Adults: Findings from the Rancor Microworld Simulator

As with many industries worldwide, nuclear energy is experiencing an aging workforce; older than other energy sources and the national average. For example, while almost one in three nuclear industry professionals are 55+ years, for oil and gas that number is one in five. The challenges brought about by an aging workforce are one of the industry’s top concerns. However, the industry lacks for empirical research that examines the effects of developmental aging in older workers, as well as the interactions between aging and new digital technologies. We present the results of an experiment that tested three different computer-based procedures in a sample of 30 older adults (55+ years). While the industry has traditionally relied on paper-based procedures, these are being modernized by digital technology. Participants were randomly assigned to one of three procedure-types that varied by the level of digitalization, based on the IEEE Standard-1786. Type 1 essentially represents a digital representation of a paper-based procedure, Type 2 adds embedded indicators, and Type 3 adds soft controls. Participants performed two different operational scenarios (startup and loss of feedwater) on a simplified nuclear power plant simulator. Results revealed a weak signal that Type 2 may produce lower workload and lower completion times in some instances. However, there were no significant effects of procedure-type across any other outcomes, including simulator log data, situation awareness, and preference ratings. We discuss our findings in terms of optimal levels of digitalization/automation for an aging nuclear workforce and suggest pathways for future directions.

46 - INSTRUMENTATION RELATED TO NUCLEAR SCIENCE AN↗

Isolated Calyx Mistaken for a Cyst: Inappropriately Performed Catheter-Directed Sclerotherapy and Safe Removal of the Catheter After Selective Embolization

We present a case of isolated calyx that was mistaken for a large cyst. A 47-year-old woman was referred for sclerotherapy of a large cystic lesion on her left kidney. Computed tomography (CT) and ultrasound showed that the cystic lesion was a large cyst. We noticed that the cystic lesion was not a typical simple cyst, even after two sessions of catheter-mediated sclerotherapy. Isolated calyx was presumed by medical history review and was confirmed by aspirated fluid analysis and far delayed-phase CT after intravenous contrast injection. We performed meticulous selective arterial embolization for an isolated calyx and inserted a catheter that could be removed without complication.

62 RADIOLOGY AND NUCLEAR MEDICINE↗

A business case for nuclear plant control room modernization - 352

This paper presents a generic business case for implementation of technology that supports Control Room Modernization (CRM) in existing nuclear power plants (NPPs). The business case is based on advanced digital instrumentation and control (I and C), human-system interface (HSI), and work process technologies that allow NPP operators to conduct control room operations with improved human factors and efficiency, and therefore operate with fewer operational events. Labor savings can be harvested in terms of reduced overtime and redistribution of work. Significant savings are also demonstrated as reduced time to bring the plant back on line after completion of outages. The benefits are quantified to a rough order of magnitude, providing directional guidance to NPPs that are interested in developing similar business cases. The technologies employed in CRM include large overview displays, task-based operator displays, computer-based procedures, advanced alarm systems, computerized operator support systems, and wireless networks, among others. The CRM business case is founded on the following categories of cost savings: - Integrated Computer-Based Procedures for Operators; - Reduction in Corrective Action Program Work Due to Operator Error; - Reduction in Outage Critical Path Time; - Operation of Local Control Panels; - Reduction in Control Room Support; - Reduction in Plant Events Resulting in Generation Loss; - Paperless Control Room Processes. In addition to cost savings, these technologies also offer improvements to indirect ways that have impact on key performance indicators of the plant. (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗

Radiofrequency Ablation of Large Renal Angiomyolipoma: Median-Term Follow-Up

Purpose. To study the feasibility of percutaneous radiofrequency ablation (RFA) of large angiomyolipomas (AMLs) using saline-cooled electrodes. Materials and Methods. Institutional Review Board approval for the study was received. Four patients (all female, age range 33-67 years) with large AMLs (maximal axis 6.1-32.4 cm) not suitable for embolotherapy or surgery consented to a trial of RFA. Procedures were performed under computerized tomographic guidance using 14G saline-infused electrodes. Two ablations (diameter 4-7 cm) were undertaken in each patient. Variables studied were technical success, treatment safety, alteration of tumor consistency, tumor size, effect on renal function, and medium-term freedom from haemorrhage. Results. All four patients underwent successful RFA without any intraprocedural complications. There has been no haemorrhage, or new renal specific symptom, during a minimum 48-month period, and normal renal function has been normal. On follow-up radiological imaging, the tumors have become fattier with involution of the soft-tissue elements (soft tissue-to-total tumor ratio decreased mean [range] of 0.26 [0.14-0.48] to 0.17 [0.04-0.34] U; p = 0.04 [paired Student t test]). Further evidence of treatment effect was the development of a capsule around the ablation zone, but there was no change in overall tumor volume (mean [range] 1,120 [118-2,845] to 1150 [90-3,013] ml; p = 1 [paired Student t test]). Conclusion. RFA of large AMLs is technically feasible using saline-infused electrodes. The soft-tissue elements decreased in volume; the tumors become fattier; and there has been no renal haemorrhage during a 48-month period.

62 RADIOLOGY AND NUCLEAR MEDICINE↗

Light Water Reactor Sustainability Program Development of an Initial Business Case Framework for Fleet-Based Control Room Modernization

This milestone report presents a plan or framework for developing a generic business case for implementation of technology that supports Control Room Modernization (CRM) in existing power plants (NPP). The decision fund CRM activities often depends on demonstrating actual cost reductions that can be credited to budgets and thereby truly reduce operations and maintenance (O&M) or capital costs. The proposed Business Case Methodology (BCM) thus addresses the fact that the lack of a business case is often cited by utilities as a barrier to pursuing large-scale CRM activities. Using past BCM analyses for CRM as a model for this framework, this BCM proposes to base cost savings on advanced digital instrumentation and control (I&C), human-system interface (HSI), and work process technologies that allow NPP operators to conduct control room operations with improved human factors and efficiency, and therefore operate with fewer operational events. The technologies employed in CRM include large overview displays, task-based operator displays, computer- based procedures, advanced alarm systems, computerized operator support systems, and wireless networks, among others, but this initial plan will also focus only on a subset of these technologies. Thus, under this BCM model, labor savings can be harvested in terms of reduced overtime and redistribution of work. In short, the BCM addresses the benefits of the technology as opposed to the investment costs of the utility. The methodology provides the means to determine the maximum investment that will result in a positive return. Significant savings are also demonstrated as reduced time to bring the plant back on line after completion of outages. The benefits are quantified to a rough order of magnitude, providing directional guidance to NPPs that are interested in developing similar business cases.

22 GENERAL STUDIES OF NUCLEAR REACTORS↗