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At least 19 records
All sourcesNASA NTRSDOE OSTI
DOE OSTI2023

Natural Language Processing-Enhanced Nuclear Industry Operating Experience Data Analysis: Aggregation and Interpretation of Multi-Report Analysis Results

Industry-wide operating experience is a critical source of raw data for reliability and risk model parameter estimations for nuclear power plants. A large portion of operating experience data are failure events stored as reports that contain unstructured data, such as narratives. In current practice, a failure report is usually reviewed and manually coded by analysts. The coding is based on extracting several event characteristics such as system name, component type, sub-part type, failure mode, and failure cause. Event narratives are mostly used to help understand events and extract their characteristics. In this line of research, we aim to maximize the usage of event narratives by leveraging natural language processing (NLP) methods to automatically convert an event narrative to a causal graph. This research has promise to improve physical understanding of failure initiation and propagation and to facilitate use of non-failure data (e.g., near-misses and degradations) to complement the limited data pool of failures. In our previous work, we developed an NLP tool and applied it to analyze a number of licensee event reports submitted by U.S. nuclear power plants to the Nuclear Regulatory Commission. In this paper, we will report our recent research progress in aggregating the results of multiple reports, developing network model(s), and drawing statistical insights.

99 GENERAL AND MISCELLANEOUS↗
NASA NTRSDate not supplied

An Approach to Identifying Aspects of Positive Pilot Behavior within the Aviation Safety Reporting System

The National Airspace System (NAS) is constantly evolving as air traffic continues to ramp up to pre-pandemic numbers and projected to grow to unprecedented levels in the coming years. As well as increasing demand to the current system, emerging operations such as Unmanned Autonomous Systems are also expected to add to complexity in the airspace. To address these issues, the industry and government agencies supporting the NAS will need to rely upon additional automation and new technologies to address future operational requirements, while continuing to be a world-leading safe transportation system. As these new technologies are implemented, the system continues to rely on human pilots and controllers in the loop to monitor the system and intervene in situations the automation cannot handle. The goal of proactively addressing safety is of foremost concern to ensure passenger confidence. The industry has implemented various Safety Monitoring Systems to identify safety risks and proactively address them before they result in a serious incident or accident. One such program is the Aviation Safety Reporting System (ASRS). ASRS is a long-established system where pilots and controllers voluntarily and anonymously report safety incidents they experienced and observed during line operations by providing rich text narratives describing the events, the environment, and conditions leading to the safety event of concern. These narratives provide insight and context around events of interest and can be used to identify emerging problems. They can trigger investigations within Flight Operational Quality Assurance or Flight Data Monitoring programs. However, this process typically focuses on the adverse events and the unsafe aspects of the operations surrounding the reported or detected events. This perspective of investigating factors that went wrong around an adverse event is commonly referred to as Safety I. Alternatively, characterizing successful actions that operators perform every day under varying conditions that keep the system within safe operating bounds is a concept referred to as Safety II. The benefit of the Safety II view is that the scope is much larger than that of Safety I since a vast majority of the operations result in successful flights. Many of the successful techniques used to manage operational threats are not documented in standard operating procedures or taught during training. They are typically acquired over time by working with experienced pilots during line operations or in many cases after experiencing a problem for the first time and reacting to it in situ, drawing from years of experience to manage the threat. In an attempt to quantify these positive actions, we are proposing an approach to extracting key behaviors within ASRS reports that can support the Safety II concept. Our analysis assumes that ASRS reports contain some descriptions of corrective actions that operators performed to prevent a situation from leading to an accident. Leveraging recent advances in Natural Language Process modeling, we have developed an approach to extract positive sentiment from reports, embed these positive statements in a vector space where they can be numerically analyzed, and clustering these statements into similar contextual categories. From these contextualized categories we can attempt to summarized and distilled aspects of the positive behavior. The goal is to identify categories of behavior that describe consistent operator techniques that supports the Safety II concept. With this information, airlines may enable learning from these positive actions, or address procedures that need to be changed to avoid having pilots implement a workaround. These insights can provide a lens into what is “going right” in the operations that may otherwise not be known widely within the community. It is envisioned that this approach can be extended to other narrative programs such as Line Operation Safety Audit or Learning Improvement Team reports where similar observed behavior can be analyzed to extract positive actions and inform the overall operations.

NLP↗
NASA NTRSDate not supplied

An Approach to Identifying Aspects of Positive Pilot Behavior within the Aviation Safety Reporting System

The National Airspace System (NAS) is constantly evolving as air traffic continues to ramp up to pre-pandemic numbers and projected to grow to unprecedented levels in the coming years. As well as increasing demand to the current system, emerging operations such as Unmanned Autonomous Systems are also expected to add to complexity in the airspace. To address these issues, the industry and government agencies supporting the NAS will need to rely upon additional automation and new technologies to address future operational requirements, while continuing to be a world-leading safe transportation system. As these new technologies are implemented, the system continues to rely on human pilots and controllers in the loop to monitor the system and intervene in situations the automation cannot handle. The goal of proactively addressing safety is of foremost concern to ensure passenger confidence. The industry has implemented various Safety Monitoring Systems to identify safety risks and proactively address them before they result in a serious incident or accident. One such program is the Aviation Safety Reporting System (ASRS). ASRS is a long-established system where pilots and controllers voluntarily and anonymously report safety incidents they experienced and observed during line operations by providing rich text narratives describing the events, the environment, and conditions leading to the safety event of concern. These narratives provide insight and context around events of interest and can be used to identify emerging problems. They can trigger investigations within Flight Operational Quality Assurance or Flight Data Monitoring programs. However, this process typically focuses on the adverse events and the unsafe aspects of the operations surrounding the reported or detected events. This perspective of investigating factors that went wrong around an adverse event is commonly referred to as Safety I. Alternatively, characterizing successful actions that operators perform every day under varying conditions that keep the system within safe operating bounds is a concept referred to as Safety II. The benefit of the Safety II view is that the scope is much larger than that of Safety I since a vast majority of the operations result in successful flights. Many of the successful techniques used to manage operational threats are not documented in standard operating procedures or taught during training. They are typically acquired over time by working with experienced pilots during line operations or in many cases after experiencing a problem for the first time and reacting to it in situ, drawing from years of experience to manage the threat. In an attempt to quantify these positive actions, we are proposing an approach to extracting key behaviors within ASRS reports that can support the Safety II concept. Our analysis assumes that ASRS reports contain some descriptions of corrective actions that operators performed to prevent a situation from leading to an accident. Leveraging recent advances in Natural Language Process modeling, we have developed an approach to extract positive sentiment from reports, embed these positive statements in a vector space where they can be numerically analyzed, and clustering these statements into similar contextual categories. From these contextualized categories we can attempt to summarized and distilled aspects of the positive behavior. The goal is to identify categories of behavior that describe consistent operator techniques that supports the Safety II concept. With this information, airlines may enable learning from these positive actions, or address procedures that need to be changed to avoid having pilots implement a workaround. These insights can provide a lens into what is “going right” in the operations that may otherwise not be known widely within the community. It is envisioned that this approach can be extended to other narrative programs such as Line Operation Safety Audit or Learning Improvement Team reports where similar observed behavior can be analyzed to extract positive actions and inform the overall operations.

NLP↗
NASA NTRSDate not supplied

An Approach to Identifying Aspects of Positive Pilot Behavior within the Aviation Safety Reporting System

The National Airspace System (NAS) is constantly evolving as air traffic continues to ramp up to pre-pandemic numbers and projected to grow to unprecedented levels in the coming years. As well as increasing demand to the current system, emerging operations such as Unmanned Autonomous Systems are also expected to add to complexity in the airspace. To address these issues, the industry and government agencies supporting the NAS will need to rely upon additional automation and new technologies to address future operational requirements, while continuing to be a world-leading safe transportation system. As these new technologies are implemented, the system continues to rely on human pilots and controllers in the loop to monitor the system and intervene in situations the automation cannot handle. The goal of proactively addressing safety is of foremost concern to ensure passenger confidence. The industry has implemented various Safety Monitoring Systems to identify safety risks and proactively address them before they result in a serious incident or accident. One such program is the Aviation Safety Reporting System (ASRS). ASRS is a long-established system where pilots and controllers voluntarily and anonymously report safety incidents they experienced and observed during line operations by providing rich text narratives describing the events, the environment, and conditions leading to the safety event of concern. These narratives provide insight and context around events of interest and can be used to identify emerging problems. They can trigger investigations within Flight Operational Quality Assurance or Flight Data Monitoring programs. However, this process typically focuses on the adverse events and the unsafe aspects of the operations surrounding the reported or detected events. This perspective of investigating factors that went wrong around an adverse event is commonly referred to as Safety I. Alternatively, characterizing successful actions that operators perform every day under varying conditions that keep the system within safe operating bounds is a concept referred to as Safety II. The benefit of the Safety II view is that the scope is much larger than that of Safety I since a vast majority of the operations result in successful flights. Many of the successful techniques used to manage operational threats are not documented in standard operating procedures or taught during training. They are typically acquired over time by working with experienced pilots during line operations or in many cases after experiencing a problem for the first time and reacting to it in situ, drawing from years of experience to manage the threat. In an attempt to quantify these positive actions, we are proposing an approach to extracting key behaviors within ASRS reports that can support the Safety II concept. Our analysis assumes that ASRS reports contain some descriptions of corrective actions that operators performed to prevent a situation from leading to an accident. Leveraging recent advances in Natural Language Process modeling, we have developed an approach to extract positive sentiment from reports, embed these positive statements in a vector space where they can be numerically analyzed, and clustering these statements into similar contextual categories. From these contextualized categories we can attempt to summarized and distilled aspects of the positive behavior. The goal is to identify categories of behavior that describe consistent operator techniques that supports the Safety II concept. With this information, airlines may enable learning from these positive actions, or address procedures that need to be changed to avoid having pilots implement a workaround. These insights can provide a lens into what is “going right” in the operations that may otherwise not be known widely within the community. It is envisioned that this approach can be extended to other narrative programs such as Line Operation Safety Audit or Learning Improvement Team reports where similar observed behavior can be analyzed to extract positive actions and inform the overall operations.

NLP↗
NASA NTRS2005

STS-114: Discovery Crew Arrival for Launch at Shuttle Landing Facility

Live Footage of Discovery's STS-114 Crew Arriving at the Shuttle Landing Facility at Kennedy Space Center is shown. George Diller is the narrator for this event. Commander, Eileen Collins, is seen introducing the STS-114 crew who consists of: Pilot, James Kelley, Mission Specialist, Charles Camarda, Mission Specialist, Wendy Lawrence, Mission Specialist, Soichi Noguchi, Mission Specialist, Steve Robinson, and Mission Specialist Andy Thomas. Each crewmember addresses the news media about their role on this mission.

Source record↗
DOE OSTI2025

Environmental Factors Associated With Fall Phytoplankton Blooms in the Northern Bering and Chukchi Seas

This study investigates environmental drivers of fall phytoplankton blooms in the Arctic, focusing on the northern Bering and Chukchi seas. Random Forests models were used to analyze covariates of fall phytoplankton blooms from 2013 to 2018, incorporating shipboard, remote sensing, and modeled environmental properties. Four regional models and one comprehensive all-station model considered fall as well as midsummer conditions. Midsummer properties included suspended particulate matter, chlorophyll-a, and the proportion of degraded pheophytin to chlorophyll-a used as a proxy for bloom stage. Open water duration was one of the highest ranked factors in predicting fall blooms. Open water duration also influences the stage of midsummer (July) blooms as indicated by pheophytin proportions, which in turn were the highest-ranked factor for predicting fall bloom events in the Chirikov Basin (northern Bering Sea between St. Lawrence Island and the Bering Strait) and the Chukchi Sea. Wind direction, specifically easterly winds, was an important predictor in the northern Bering Sea. Maximum wind speed ranked highly at stations located within the nutrient-poor Alaska Coastal Current in the Chukchi Sea. However, stormy days, average and maximum wind speeds generally ranked low in importance as a predictor of fall bloom events. Other parameters, including photosynthetic active radiation, modeled nutrient concentrations, mixed layer depth, and time since sea ice breakup date showed strong but regionally varying relationships with fall blooms. Altogether, results from these Random Forests models suggest that high wind events and storms in the absence of sea ice provide an incomplete narrative for initiating fall bloom events.

Gaffey, C. B. [Clark University, Worcester, MA (Un↗
NASA NTRS2000

STS-99: Post Flight Presentation

Live footage shows the crewmembers of STS-99, Commander Kevin R. Kregel, Pilot Dominic L. Pudwill Gorie, and Mission Specialists Janet L. Kavandi, Janice E. Voss, Mamoru Mohri, and Gerhard P.J. Thiele, arriving at Kennedy Space Center (KSC) in the T-38 aircraft. Crewmembers are seen speaking to the welcoming crowd at KSC, suiting-up, walking out to the Astro-van, being strapped in the shuttle, and performing various activities while in orbit. Scenes include the astronaut training process, main engine ignition, liftoff, solid rocket booster separation, mast deployment and retraction, and the changing of the mapping tapes. Footage also includes the crewmembers sleeping, eating, exercising, dancing and having fun in zero gravity. The High Definition Television Camera (HDTV) picks up images from the Earth. These images includes Bolivia, Paraguay, Brazil, Bahamas, Mauritania, Saudi Arabia, Mount Fuji, Tokyo Bay, Southern Russia, the Black Sea, Equador, Northern Peru, the Mediterranean Sea, Malta, Sicily and Italy. The crewmembers of STS-99 each took a turn to narrate the scenes and events as they occur.

Source record↗
DOE OSTI2024

A pilot oral history of plant synthetic biology

The whole field of synthetic biology (SynBio) is only about 20 years old, and plant SynBio is younger still. Nevertheless, within that short time, SynBio in general has drawn more scientific, philosophical, government, and private-sector interest than anything in biology since the recombinant DNA revolution. Plant SynBio, in particular, is now drawing more and more interest in relation to plants’ potential to help solve planetary problems such as carbon capture and storage and replacing fossil fuels and feedstocks. As plant SynBio is so young and so fast-developing, we felt it was too soon to try to analyze its history. Instead, we set out to capture the essence of plant SynBio's origins and early development through interviews with 8 of the field's founders, representing 5 countries and 3 continents. We then distilled these founders’ personal recollections and reflections into this review, centering the narrative on timelines for pivotal events, articles, funding programs, and quoting from interviews. We have archived the interview recordings and documented timeline entries. This work provides a resource for future historical scholarship.

59 BASIC BIOLOGICAL SCIENCES↗
NASA NTRS1993

STS-56, RSRM-031, 360L031 KSC processing configuration and data report

KSC Processing Configuration and Data Report is being provided as a historical document and as an enhancement to future RSRM manufacturing and processing operations. The following sections provide information on segment receipt, aft booster build-up, booster assembly, and closeout for STS-56, RSRM flight set 36OL031. Section 2.0 contains a summary of RSRM-031 processing. Section 3.0 discusses any significant problems or special issues that require special attention. Sections 4.0 through 6.0 contain narrative descriptions of all key events, including any related processing problems. Appendix A provides engineering specifications and changes. A list and matrix of all problem reports (PR's) pertinent to this flight set is provided in Appendix B. The matrix was provided by the Thiokol LSS Quality Engineering office. Copies of the PR's generated during the processing of RSRM-031 will be provided upon request. Appendix C contains the motor set status matrix, which provides milestone dates for the RSRM-031 flow. Section 7.0 provides recommendations, if any, for the improvement of flight hardware processing. Section 8.0 contains data sheets that provide flight hardware parts and consumables information installed during the booster build-up and stacking operations by location, lot/serial number, expiration and cure dates/times, and installation dates.

Source record↗
NASA NTRS1993

STS-51, RSRM-033, 360T033 KSC processing configuration and data report

KSC Processing Configuration and Data Report is being provided as a historical document and as an enhancement to future RSRM manufacturing and processing operations. The following sections provide information on segment receipt, aft booster build up, motor assembly, and closeout for STS-51, RSRM flight set 360T033. Section 2.0 contains a summary of RSRM-033 processing. Section 3.0 discusses any significant problems or special issues that require special attention. Sections 4.0 through 6.0 contain narrative descriptions of all key events, including any related processing problems. Appendix A provides engineering specifications and changes. A list and matrix of all problem reports (PR's) pertinent to this flight set is provided in Appendix B. The matrix was provided by the Thiokol LSS Quality Engineering office. Copies of the PR's generated during the processing of RSRM-033 will be provided upon request. Appendix C contains the motor set status matrix, which provides milestone dates for the RSRM-033 flow. Section 7.0 provides recommendations for the improvement of flight hardware processing. Section 8.0 contains data sheets that provide flight hardware parts and consumable information installed during the booster build-up and stacking operations by location, lot/serial number, expiration and cure dates/times, and installation dates.

Hillard, Robert C.↗
NASA NTRS2000

Apollo by the Numbers: A Statistical Reference

The purpose of this work is to provide researchers, students, and space enthusiasts with a comprehensive reference for facts about Project Apollo, America's effort to put humans in the Moon. Research for this work started in 1988, when the author discovered that, despite the number of excellent books that focused on the drama of events that highlighted Apollo, there were none that focused on the drama of the numbers. This book is separated into two parts. The first part contains narratives for the Apollo 1 fire and the 11 flown Apollo missions. Included after each narrative is a series of data tables, followed by a comprehensive timeline of events from just before liftoff to just after crew and spacecraft recovery. The second part contains more than 50 tables. These tables organize much of the data from the narratives in one place so they can be compared among all missions. The tables offer additional data as well. The reader can select a specific mission narrative or specific data table by consulting the Table of Contents.

Orloff, Richard↗
DOE OSTI2025

Zero Trust Strategies for Chemical, Biological, Radiological, and Nuclear Detection Systems: D.1 Cyber Scenarios

The evolving landscape of cybersecurity necessitates a paradigm shift to a Zero Trust (ZT) model, which assumes breaches and continuously verifies trust. This approach reshapes how trust boundaries are established, focusing on identities, devices, networks, applications, and data, rather than solely relying on perimeter defenses such as firewalls. Central to this transformation is the National Institute of Standards and Technology's (NIST) Special Publication 800-207, outlining the Zero Trust Architecture (ZTA), along with Executive Order 14028, which mandates federal agencies to adopt ZT principles. Complementary to these efforts, the Cybersecurity and Infrastructure Security Agency (CISA) developed the Zero Trust Maturity Model (ZTMM), providing a framework with five pillars and three cross-cutting capabilities to guide agencies toward enhanced cybersecurity maturity. In support of these initiatives, the DHS Countering Weapons of Mass Destruction Office (CWMD) is applying ZT principles to secure Chemical, Biological, Radiological, and Nuclear (CBRN) detection systems. Recognizing the diverse deployment models and network connectivity of these systems—from stationary, non-networked units to mobile, cloud-connected devices—the Pacific Northwest National Laboratory (PNNL) is developing cybersecurity scenarios specifically for CBRN environments. These scenarios examine various configurations and technological capabilities, offering insights into the application of ZTMM pillars in enhancing the security postures of CBRN devices. The cybersecurity scenarios presented by PNNL are hypothetical, crafted to explore theoretical situations and stimulate discussion on the potential use or compromise of CBRN detection systems in varied contexts. These narratives are illustrative and do not reference any real events or actual networks. Instead, they employ generalized reference models to highlight concepts and potential issues within CBRN security, focusing on how Zero Trust strategies can be adapted to address these challenges effectively.

45 MILITARY TECHNOLOGY, WEAPONRY, AND NATIONAL DEF↗
NASA NTRS2009

Astronautics and Aeronautics: A Chronology, 1996-2000

This report is a chronological compilation of narrative summaries of news reports and government documents highlighting significant events and developments in United States and foreign aeronautics and astronautics. It covers the years 1996 through 2000. These summaries provide a day-by-day recounting of major activities, such as administrative developments, awards, launches, scientific discoveries, corporate and government research results, and other events in countries with aeronautics and astronautics programs. Researchers used the archives and files housed in the NASA History Division, as well as reports and databases on the NASA Web site.

Aerospace environments↗
NASA NTRS2010

Astronautics and Aeronautics: A Chronology, 2001-2005

This report is a chronological compilation of narrative summaries of news reports and government documents highlighting significant events and developments in U.S. and foreign aeronautics and astronautics. It covers the years 2001 through 2005. These summaries provide a day-by-day recounting of major activities, such as administrative developments, awards, launches, scientific discoveries, corporate and government research results, and other events in countries with aeronautics and astronautics programs. Researchers used the archives and files housed in the NASA History Division, as well as reports and databases on the NASA Web site.

Astronauts↗
DOE OSTI2026

Lake-Effect Snowstorm Events and Associated Snowfall Totals Integrated from NOAA Storm Reports, ERA5, and HRRR for the Laurentian Great Lakes (1997–2024)

Lake-effect snowstorms are localized, impactful winter weather phenomena that can generate substantial snowfall totals and pose significant challenges for forecasting, transportation, and regional infrastructure. To support the analysis and modeling of these events, this dataset compiles observational reports of lake-effect snowstorms alongside corresponding snowfall estimates derived from gridded atmospheric datasets. The observational component of the data originates from the National Weather Service (NWS) winter storm report, subset to lake-effect snow event type, covering 1997–2024. For each lake-effect snow event, this data provides the impacted county, event start and end datetimes at an hourly resolution, as well as relevant storm narratives. The complementary reanalysis-derived data is sourced from European Centre for Medium-Range Weather Forecasts (ECMWF) Reanalysis 5 (ERA5) and High-Resolution Rapid Refresh (HRRR) gridded data. For both gridded datasets, the maximum total snowfall (in units mm) was extracted, constrained by the county and datetimes specified by the observational report. ERA5 data covers the entire observational period (1997–2024), whereas HRRR data is only available from November 2016 – December 2024. Three CSV files are provided here: (1) the observational lake-effect snow event report, (2) ERA5 maximum snowfall detections for each event, and (3) HRRR maximum snowfall detections for each event. Relevant data from the observational files, such as impacted state and county, event datetimes, and event IDs, were included for convenience. Users can inspect and visualize the data using tools such as Microsoft Excel and Python pandas/matplotlib packages. This dataset may support a variety of applications, including climatological analyses of lake-effect snowfall, evaluation of snowfall representation in atmospheric datasets and numerical weather prediction models, and the development of machine learning approaches for detecting or predicting lake-effect snowfall events.

EARTH SCIENCE > ATMOSPHERE > PRECIPITATION > SOLID↗
NASA NTRS1999

Mars Pathfinder and Mars Global Surveyor Outreach Compilation

This videotape is a compilation of the best NASA JPL (Jet Propulsion Laboratory) videos of the Mars Pathfinder and Mars Global Surveyor missions. The mission is described using animation and narration as well as some actual footage of the entire sequence of mission events. Included within these animations are the spacecraft orbit insertion; descent to the Mars surface; deployment of the airbags and instruments; and exploration by Sojourner, the Mars rover. JPL activities at spacecraft control during significant mission events are also included at the end. The spacecraft cameras pan the surrounding Mars terrain and film Sojourner traversing the surface and inspecting rocks. A single, brief, processed image of the Cydonia region (Mars face) at an oblique angle from the Mars Global Surveyor is presented. A description of the Mars Pathfinder mission, instruments, landing and deployment process, Mars approach, spacecraft orbit insertion, rover operation are all described using computer animation. Actual color footage of Sojourner as well as a 360 deg pan of the Mars terrain surrounding the spacecraft is provided. Lower quality black and white photography depicting Sojourner traversing the Mars surface and inspecting Martian rocks also is included.

Source record↗
NASA NTRSDate not supplied

Reports of Resilient Performance: Investigating Operators' Descriptions of Safety-producing Behaviors in the Aviation Safety Reporting System

While many existing taxonomies and frameworks provide a common vocabulary for describing how human operators fail in the context of sociotechnical systems, at present, there is no common vocabulary to describe how humans succeed. Such a framework would facilitate systematically collecting and analyzing data on how human performance can produce safety, not just how it can reduce safety. One potentially rich source of currently available information for exploring desired performance is the reports submitted to NASA’s Aviation Safety Reporting System (ASRS). These de-identified, confidential, and voluntary narrative reports are submitted by pilots, controllers, ground operators, and others within aviation operations. While these reports are primarily submitted to describe safety risks, incidents, and problems, they also often describe how those risks were mitigated, and provide a window into aspects of everyday work in aviation. These reports can be searched in a variety of ways. This paper describes methods for systematically examining ASRS narratives to understand how operators talk about their own resilient behaviors during adverse safety conditions and events. Guided by Erik Hollnagel’s Resilience Assessment Grid framework (i.e., anticipate, monitor, respond, learn), various approaches and tools for such inquiries are described. The approach, process, challenges, and suggestions to building an operator-based description of resilient performance are discussed, and tools to facilitate data analysis to maximize learning from these reports are described.

ASRS narratives↗
NASA NTRSDate not supplied

Reports of Resilient Performance: Investigating Operators' Descriptions of Safety-producing Behaviors in the Aviation Safety Reporting System

While many existing taxonomies and frameworks provide a common vocabulary for describing how human operators fail in the context of sociotechnical systems, at present, there is no common vocabulary to describe how humans succeed. Such a framework would facilitate systematically collecting and analyzing data on how human performance can produce safety, not just how it can reduce safety. One potentially rich source of currently available information for exploring desired performance is the reports submitted to NASA’s Aviation Safety Reporting System (ASRS). These de-identified, confidential, and voluntary narrative reports are submitted by pilots, controllers, ground operators, and others within aviation operations. While these reports are primarily submitted to describe safety risks, incidents, and problems, they also often describe how those risks were mitigated, and provide a window into aspects of everyday work in aviation. This paper describes an analysis of ASRS narratives to understand how operators talk about their own resilient behaviors during adverse safety conditions and events. Guided by Erik Hollnagel’s Resilience Assessment Grid framework (i.e., anticipate, monitor, respond, learn), we illustrate our approach and methodology with examples from reports. We also highlight some of the challenges and how further research is needed in developing a taxonomy of operators’ descriptions of resilient performance.

resilient behaviors↗