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Supersonic transport crew roles, and workload implications on flight deck design
The purpose of this summer project was to develop a set of schematic drawings for redesign of the Space Shuttle flight deck from which three dimensional computer drawings can be built and viewed in a virtual environment. In order to achieve this goal, first recommendations for overall redesign of Space Shuttle previously made by experts in the field were reviewed and relevant information was extracted and delineated. Original drawings of the Space Shuttle made by Rockwell were obtained and carefully examined. In order to implement and assess any modifications in terms of space saving parameters, it was determined that the drawings alone could not achieve this objective. As a complement, physical measurements of the mockup of Space Shuttle flight deck were made and the information was categorized and properly labeled on the original drawings. Then, spacesaving redesign ideas, as motivated by expert recommendations on such things as information display panel upgrade by technologically advanced flat display units, were implemented. Next, the redesign ideas were executed on the Forward flight deck, Overhead Console, Right and Left Console, and Center Console. A new 3-D computer drawing of this was developed by modifying the existing drawing on the in-house developed software (PLAID). Finally, the drawing was transported to a Virtual Environment and observed.
Flight decks of the future are being enhanced through improved avionics that adapt to both aircraft and operator state. Eye tracking allows for non-invasive analysis of pilot eye movements, from which a set of metrics can be derived to effectively and reliably characterize workload. This research identifies eye tracking metrics that correlate to aircraft automation conditions, and identifies the correlation of pilot workload to the same automation conditions. Saccade length was used as an indirect index of pilot workload: Pilots in the fully automated condition were observed to have on average, larger saccadic movements in contrast to the guidance and manual flight conditions. The data set itself also provides a general model of human eye movement behavior and so ostensibly visual attention distribution in the cockpit for approach to land tasks with various levels of automation, by means of the same metrics used for workload algorithm development.
This paper presents a new design and function allocation philosophy between pilots and automation that seeks to support the human in mitigating innate weaknesses (e.g., memory, vigilance) while enhancing their strengths (e.g., adaptability, resourcefulness). In this new allocation strategy, called Synergistic Allocation of Flight Expertise in the Flight Deck (SAFEdeck), the automation and the human provide complementary support and backup for each other. Automation is designed to be compliant with the practices of Crew Resource Management. The human takes a more active role in the normal operation of the aircraft without adversely increasing workload over the current automation paradigm. This designed involvement encourages the pilot to be engaged and ready to respond to unexpected situations. As such, the human may be less prone to error than the current automation paradigm.
This report describes an experiment undertaken in a full mission simulation environment to investigate the performance impact of, and human/system response to, data-linked Air Traffic Control (ATC) and automated flight deck operations. Subjects were twenty pilots (ten crews) from a major United States air carrier. Crews flew the Advanced Concepts Flight Simulator (ACFS), a generic 'glass cockpit' simulator at NASA Ames. The method of data link used was similar to the data link implementation plans for a next-generation aircraft, and included the capability to review ATC messages and directly enter ATC clearance information into the aircraft systems. Each crew flew experimental scenarios, in which data reflecting communication timing, errors and clarifications, and procedures were collected. Results for errors and clarifications revealed an interaction between communication modality (voice v. data link) and communication type (air/ground v. intracrew). Results also revealed that voice crews initiated ATC contact significantly more than data link crews. It was also found that data link crews performed significantly more extraneous activities during the communication task than voice crews. Descriptive data from the use of the review menu indicate the pilot-not-flying accessing the review menu most often, and also suggest diffulty in accessing the target message within the review menu structure. The overall impact of communication modality upon air/ground communication and crew procedures is discussed.
Numerous new flight deck configurations for caution, warning, and alerts can be conceived; yet testing them with human-in-the-Ioop experiments to evaluate each one would not be practical. New sensors, instruments, and displays are being put into cockpits every day and this is particularly true as we enter the dawn of the Next Generation Air Transportation System (NextGen). By modeling pilot behavior in a computer simulation, an unlimited number of unique caution, warning, and alert configurations can be evaluated 24/7 by a computer. These computer simulations can then identify the most promising candidate formats to further evaluate in higher fidelity, but more costly, Human-in-the-Ioop (HITL) simulations. Evaluations using batch simulations with human performance models saves time, money, and enables a broader consideration of possible caution, warning, and alerting configurations for future flight decks.
In 2006, Mason et al. identified common observations that occurred in engine power-loss events attributed to flight in high concentrations of ice crystals. Observations included light to moderate turbulence, precipitation on the windscreen (often reported as rain), aircraft total temperature anomalies, lack of significant airframe icing, and no flight radar echoes at the location and altitude of the engine event. Since 2006, Mason et al. and others have collected information from pilots who experienced engine power-loss events via interviews and questionnaires to substantiate earlier observations and support event analyses. In 2011, Mason and Grzych reported that vertical acceleration data showed increases in turbulence prior to engine events, although the turbulence was usually light to moderate and not unique to high ice water content (HIWC) clouds. Mason concluded that the observation of rain on the windscreen was due to melting of ice high concentrations of ice crystals on the windscreen, coalescing into drops. Mason also reported that these pilot observations of rain on the windscreen were varied. Many pilots indicated no rain was observed, while others observed moderate rain with unique impact sounds. Mason concluded that the variation in the reports may be due to variation in the ice concentration, particle size, and temperature.
This document provides a summary of the avionics design, implementation, and evaluation activities conducted for the ATD-1 Avionics Phase 2. The flight test data collection and a subset of the analysis results are described. This report also documents lessons learned, conclusions, and recommendations to guide further development efforts.
The evolution of commercial transport flight deck configurations over the past 20-30 years and expected future developments are described. Key factors in the aviation environment are identified that the authors expect will significantly affect flight deck designers. One of these is the requirement for commercial aviation accident rate reduction, which is probably required if global commercial aviation is to grow as projected. Other factors include the growing incrementalism in flight deck implementation, definition of future airspace operations, and expectations of a future pilot corps that will have grown up with computers. Future flight deck developments are extrapolated from observable factors in the aviation environment, recent research results in the area of pilot-centered flight deck systems, and by considering expected advances in technology that are being driven by other than aviation requirements. The authors hypothesize that revolutionary flight deck configuration changes will be possible with development of human-centered flight deck design methodologies that take full advantage of commercial and/or entertainment-driven technologies.
With the addition of each new system on the flight deck, the danger of increasing overall operator workload while reducing crew understanding of critical mission information exists. The introduction of more powerful onboard computers, larger databases, and the increased use of electronic display media may lead to a situation of flight deck 'sophistication' at the expense of losses in flight crew capabilities and situational awareness. To counter this potentially negative impact of new technology, research activities are underway to reassess the flight deck design process. The fundamental premise of these activities is that a human-centered, systems-oriented approach to the development of advanced civil aircraft flight decks will be required for future designs to remain ergonomically sound and economically competitive. One of the initial steps in an integrated flight deck process is to define the primary flight deck functions needed to support the mission goals of the vehicle. This would allow the design team to evaluate candidate concepts in relation to their effectiveness in meeting the functional requirements. In addition, this would provide a framework to aid in categorizing and bookkeeping all of the activities that are required to be performed on the flight deck, not just activities of the crew or of a specific system. This could then allow for a better understanding and allocation of activities in the design, an understanding of the impact of a specific system on overall system performance, and an awareness of the total crew performance requirements for the design. One candidate set of functional categories that could be used to guide an advanced flight deck design are described.
Issues of flight deck automation are multifaceted and complex. The rapid introduction of advanced computer-based technology onto the flight deck of transport category aircraft has had considerable impact both on aircraft operations and on the flight crew. As part of NASA's responsibility to facilitate an active exchange of ideas and information among members of the aviation community, a NASA/FAA/Industry workshop devoted to flight deck automation, organized by the Aerospace Human Factors Research Division of NASA Ames Research Center. Participants were invited from industry and from government organizations responsible for design, certification, operation, and accident investigation of transport category, automated aircraft. The goal of the workshop was to clarify the implications of automation, both positive and negative. Workshop panels and working groups identified issues regarding the design, training, and procedural aspects of flight deck automation, as well as the crew's ability to interact and perform effectively with the new technology. The proceedings include the invited papers and the panel and working group reports, as well as the summary and conclusions of the conference.
In the past decade, automated systems on modern commercial flight decks have increased dramatically. Pilots now regularly interact and share tasks with these systems. This interaction has led human factors research to direct more attention to the pilot's cognitive processing and mental model of the information flow occurring on the flight deck. The experiment reported herein investigated how pilots mentally represent and process information typically available during flight. Fifty-two commercial pilots participated in tasks that required them to provide similarity ratings for pairs of flight-deck information and to prioritize this information under two contextual conditions. Pilots processed the information along three cognitive dimensions. These dimensions included the flight function and the flight action that the information supported and how frequently pilots refer to the information. Pilots classified the information as aviation, navigation, communications, or systems administration information. Prioritization results indicated a high degree of consensus among pilots, while scaling results revealed two dimensions along which information is prioritized. Pilot cognitive workload for flight-deck tasks and the potential for using these findings to operationalize cognitive metrics are evaluated. Such measures may be useful additions for flight-deck human performance evaluation.
The results offour piloted medium-fidelity simulations investigating flight deck surface trajectory-based operations (STBO) will be reviewed. In these flight deck STBO simulations, commercial transport pilots were given taxi clearances with time and/or speed components and required to taxi to the departing runway or an intermediate traffic intersection. Under a variety of concept of operations (ConOps) and flight deck information conditions, pilots' ability to taxi in compliance with the required time of arrival (RTA) at the designated airport location was measured. ConOps and flight deck information conditions explored included: Availability of taxi clearance speed and elapsed time information; Intermediate RTAs at intermediate time constraint points (e.g., intersection traffic flow points); STBO taxi clearances via ATC voice speed commands or datal ink; and, Availability of flight deck display algorithms to reduce STBO RTA error. Flight Deck Implications. Pilot RTA conformance for STBO clearances, in the form of ATC taxi clearances with associated speed requirements, was found to be relatively poor, unless the pilot is required to follow a precise speed and acceleration/deceleration profile. However, following such a precise speed profile results in inordinate head-down tracking of current ground speed, leading to potentially unsafe operations. Mitigating these results, and providing good taxi RTA performance without the associated safety issues, is a flight deck avionics or electronic flight bag (EFB) solution. Such a solution enables pilots to meet the taxi route RTA without moment-by-moment tracking of ground speed. An avionics or EFB "error-nulling" algorithm allows the pilot to view the STBO information when the pilot determines it is necessary and when workload alloys, thus enabling the pilot to spread his/her attention appropriately and strategically on aircraft separation airport navigation, and the many other flight deck tasks concurrently required. Surface Traffic Management (STM) System Implications. The data indicate a number of implications regarding specific parameters for ATC/STM algorithm development. Pilots have a tendency to arrive at RTA points early with slow required speeds, on time for moderate speeds, and late with faster required speeds. This implies that ATC/STM algorithms should operate with middle-range speeds, similar to that of non-STBO taxi performance. Route length has a related effect: Long taxi routes increase the earliness with slow speeds and the lateness with faster speeds. This is likely due to the" open-loop" nature of the task in which the speed error compounds over a longer time with longer routes. Results showed that this may be mitigated by imposing a small number oftime constraint points each with their own RTAs effectively tuming a long route into a series of shorter routes - and thus improving RTA performance. STBO ConOps Implications. Most important is the impact that these data have for NextGen STM system ConOps development. The results of these experiments imply that it is not reasonable to expect pilots to taxi under a "Full STBO" ConOps in which pilots are expected to be at a predictable (x,y) airport location for every time (t). An STBO ConOps with a small number of intermediate time constraint points and the departing runway, however, is feasible, but only with flight deck equipage enabling the use of a display similar to the "error-nulling algorithm/display" tested.
Three reports address the design of flight-deck procedures and various aspects of human interaction with cockpit systems that have direct impact on flight safety. One report, On the Typography of Flight- Deck Documentation, discusses basic research about typography and the kind of information needed by designers of flight deck documentation. Flight crews reading poorly designed documentation may easily overlook a crucial item on the checklist. The report surveys and summarizes the available literature regarding the design and typographical aspects of printed material. It focuses on typographical factors such as proper typefaces, character height, use of lower- and upper-case characters, line length, and spacing. Graphical aspects such as layout, color coding, fonts, and character contrast are discussed; and several cockpit conditions such as lighting levels and glare are addressed, as well as usage factors such as angular alignment, paper quality, and colors. Most of the insights and recommendations discussed in this report are transferable to paperless cockpit systems of the future and computer-based procedure displays (e.g., "electronic flight bag") in aerospace systems and similar systems that are used in other industries such as medical, nuclear systems, maritime operations, and military systems.
Pilot sleepiness in flight continues to be an issue in aviation due to irregular and extended working hours. In some regions of the world, pilots are allowed to use an in-flight countermeasure called controlled rest, which involves taking a short nap on the flight deck. The use of this countermeasure in practice is understudied. We aimed to investigate whether subjective sleepiness ratings taken pre-flight are predictive of controlled rest use.
Many types of paper documentation are employed on the flight-deck. They range from a simple checklist card to a bulky Aircraft Flight Manual (AFM). Some of these documentations have typographical and graphical deficiencies; yet, many cockpit tasks such as conducting checklists, way-point entry, limitations and performance calculations, and many more, require the use of these documents. Moreover, during emergency and abnormal situations, the flight crews' effectiveness in combating the situation is highly dependent on such documentation; accessing and reading procedures has a significant impact on flight safety. Although flight-deck documentation are an important (and sometimes critical) form of display in the modern cockpit, there is a dearth of information on how to effectively design these displays. The object of this report is to provide a summary of the available literature regarding the design and typographical aspects of printed matter. The report attempts 'to bridge' the gap between basic research about typography, and the kind of information needed by designers of flight-deck documentation. The report focuses on typographical factors such as type-faces, character height, use of lower- and upper-case characters, line length, and spacing. Some graphical aspects such as layout, color coding, fonts, and character contrast are also discussed. In addition, several aspects of cockpit reading conditions such as glare, angular alignment, and paper quality are addressed. Finally, a list of recommendations for the graphical design of flight-deck documentation is provided.
This report is part of a series of reports that addresses flight deck design and evaluation, written as a response to loss of control accidents. In particular, this activity is directed at failures in airplane state awareness, in which the pilot loses awareness of the airplane’s energy state or attitude and enters an upset condition. Another report in this series of reports speaks directly to flight deck evaluation methods and metrics for the types of attention and awareness issues that were revealed from the airplane state awareness events. In this report, we describe a wide range of flight deck evaluation issues tied to flight crew performance. The objectives are to establish a framework for thinking about how the flight deck interface should support the performance of the flight crew, and to aid the Federal Aviation Administration (FAA) in identifying relevant human performance issues during the evaluation/certification process. Issues are broken out into sections that cover physical ergonomics, design for usability, data integration and display content, attention and task management, flight crew problem solving, and flight crew teaming. For each issue, we recommend specific ways that the flight deck interface should support the flight crew. For each, we also identify existing 14 CFR Part 25 rules and guidance that are relevant to the issue. This allows the FAA to determine what current regulatory materials can support them in raising the issue with the applicant.
Information relative to Boeing flight deck design philosophy is given in viewgraph form. Flight deck design rules, design considerations, functions allocated to the crew, redundancy and automation concerns, and examples of accident data that were reviewed are listed.