Guidelines for Home Energy Professionals: Standard Work Specifications (SWS) Maintenance Charter and Procedures
This Standard Work Specifications (SWS) Maintenance Charter and Procedures outlines the policies and procedures for SWS.
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This Standard Work Specifications (SWS) Maintenance Charter and Procedures outlines the policies and procedures for SWS.
The Guidelines for Home Energy Professionals (GHEP) provide universal resources to support high-quality work and a skilled, credentialed workforce for home energy upgrades. GHEP incorporates input from more than 2,000 home performance industry members and draws on 45 years of U.S. Department of Energy (DOE) weatherization experience to provide a high-quality baseline across states, agencies, employers, employees, and homeowners.
The U.S. Department of Energy (DOE) enlisted its National Renewable Energy Laboratory (NREL) to coordinate the development of a framework for new certifications in the weatherization and home performance industry. The Home Energy Professional certifications support DOE's Weatherization Assistance Program (WAP) and the broader residential home performance industry through the credentialing process of defined job task analysis for energy auditors and quality control inspectors. The HEP certifications are not intended to supplant or infringe upon any existing industry-recognized credentials, however, the WAP and the home performance industry have utilized the advanced HEP certifications to promote quality work and standardized job task analysis since 2010. On an ongoing basis, NREL brings industry practitioners and subject matter experts together to develop, review, and revise the certification schemes in accordance with the International Organization for Standardization (ISO)/International Electrotechnical Commission (IEC) 17024 standard, "Conformity assessment - General requirements for bodies operating certification of persons" (ISO/IEC 17024). This handbook covers the policies and procedures for the process of developing, maintaining, and validating the certification schemes. Each policy and procedure includes the relevant ISO/IEC 17024 section at the beginning.
The National Renewable Energy Laboratory (NREL) and the U.S. Department of Energy's (DOE) Weatherization Assistance Program (WAP) are collaborating with the home energy retrofit industry to support the development of skilled workers. The Installer Badges Toolkit provides a flexible, customizable, and voluntary approach to training and skills recognition for WAP implementers, utility programs, private-sector workers, and contractors. In Fiscal Year 2018, DOE, along with the Crew Leader scheme committee, determined the Retrofit Installer Technician (RIT) Job Task Analysis (JTA) could be eliminated and its tasks inserted in the Crew Leader JTA. The RIT tasks became the basis of the Installer Badges. The Badges Toolkit was updated in 2020 to add licensing and copyright agreements. Users must cite the copyright information when using or distributing copies of the Badges Toolkit in any way. The technical content has remained unchanged from previous versions of the Badges Toolkit. The Toolkit for home retrofits consists of 25 Badges, each representing different energy efficiency tasks that an installer could perform on a home. Each Badge defines the desired outcome, criteria to verify, applicable material requirements, and references to Standard Work Specifications (SWS) or other relevant standards. The Badges provide a consistent approach to training by ensuring that installers in different regions are learning the same skills nationwide. Organizations can also customize the Toolkit by choosing only those Badges that are relevant to their program. The Badges Toolkit includes five pieces: "How to Use the Badges Toolkit" provides a brief overview of how a Grantee, Subgrantee, or training provider may approach using the toolkit. The "Badges Toolkit: Worksheet" includes what to consider when determining whether and how to best incorporate the Badges into a weatherization assistance program. The "Crew Leader Job Task Analysis Spreadsheet" indicates how the Badges align with specific areas of the JTA. The "Installer Badges Passport" features separate pages for each Badge, which include places for the installer and the supervisor/trainer to record the number of times a task has been successfully completed. The "Installer Badges Verification Criteria" includes sample inspection checklists for each Badge. These can be modified as needed based on approved variance requests or more stringent requirements. They also provide a basis for consistent inspections and awarding of Badges. Note: All elements of the Badges Toolkit are designed for use by potential program implementers. They are not off-the-shelf products intended for immediate deployment. Program implementers must review and modify as needed, revise verification criteria to match local requirements, complete worksheets, and otherwise define the parameters of their own badging program.
The SWS were built by industry, for industry, and DOE and NREL facilitated the process to create them. The goal of the SWS maintenance process is to continue the consensus-based engagement to ensure the SWS content remains a relevant resource for promoting industry- accepted practices and maintaining consistency throughout the industry. This SWS Maintenance Charter and Procedures document defines the SWS maintenance process to provide transparency to stakeholders in how the SWS are maintained.
This presentation discusses NREL's experience as scheme owner in support of the U.S. Department of Energy (DOE) Weatherization Assistance Program (WAP) workforce credentials.
The National Renewable Energy Laboratory (NREL) is contracted by the U.S. Department of Energy (DOE) Weatherization Assistance Program (WAP) to develop and maintain the resources under the Guidelines for Home Energy Professionals (GHEP) project. The purpose of the GHEP project is to increase the quality of work conducted for residential energy retrofits in the United States through the WAP network and other residential retrofit programs. The HEP certifications support WAP and the broader residential home performance industry through the credentialing process and development of defined JTAs for Energy Auditors (EA) and Quality Control Inspectors (QCI). This report outlines the most recent updates (2022) to the EA JTA.
Decarbonizing the US residential building stock requires a substantial acceleration in home energy upgrades. Numerous barriers exist to accelerating adoption of efficient and electric building technologies, but foremost among these is high upfront costs. This study uses an industry survey delivered to a sample of home energy professionals to examine promising cost reduction strategies across a range of project types, including HVAC, water heating, and envelope/insulation projects. The survey included quantitative and qualitative questions to collect evidence on the estimated cost reduction potential of these strategies and their likelihood of use in the construction industry. The 167 survey respondents included contractors, energy consultants, architects, manufacturers, and others with experience in delivering energy upgrades in single-family and multifamily buildings in the US. Results show that significant cost reductions are achievable by minimizing additional infrastructure costs (such as replacing electric panels), streamlining project planning/management, and deploying innovations that simplify installation. We find that for a typical deep retrofit project, including heat pumps for space and water heating in addition to envelope upgrades, the strategies could result in a total installed cost reduction of nearly 50%, dramatically improving the customer economics of such a project. This research makes a novel contribution to the literature on strategies to reduce the costs of residential retrofits. We discuss how our study's insights on the highest-value cost reduction strategies for home energy upgrades can further accelerate their uptake in the US housing stock.
The National Renewable Energy Laboratory (NREL) is contracted by the U.S. Department of Energy (DOE) Weatherization Assistance Program (WAP) to develop and maintain the resources under the Guidelines for Home Energy Professionals (GHEP) project. The purpose of the GHEP project is to increase the quality of work conducted for residential energy retrofits in the United States through the WAP network and other residential retrofit programs.
El Laboratorio Nacional de Energía Renovable (NREL) ha sido contratado por el Programa de Asistencia para la Climatización (WAP) del Departamento de Energía de EE.UU. (DOE) para desarrollar y mantener los recursos en el marco del proyecto de Directrices para Profesionales de la Energía Doméstica (GHEP). El objetivo del proyecto GHEP es aumentar la calidad del trabajo realizado para la remodelación energética residencial en Estados Unidos a través de WAP y otros programas de remodelación residencial. Para cumplir el objetivo de “Establecer certificaciones nacionales de la mano de obra y normas de formación”, el DOE encargó al NREL el desarrollo de recursos GHEP, incluido un conjunto de certificaciones avanzadas, basadas en aptitud, para el personal de los profesionales de la energía doméstica (HEP). Desde 2010, el NREL ha reclutado voluntarios expertos en la materia de WAP y de la industria del mantenimiento del hogar para que formen parte de comités que desarrollen y actualicen programas de certificación y sus análisis de tareas (JTA) necesarios como base de programas de certificación y formación estandarizados. Las certificaciones HEP apoyan al WAP y al sector del mantenimiento de viviendas residenciales en general mediante el proceso de acreditación y el desarrollo de JTA definidos para auditores energéticos (EA) e inspectores de control de calidad (QCI). Este informe es un resumen de las actualizaciones más recientes (2022) del JTA del QCI. [The National Renewable Energy Laboratory (NREL) is contracted by the U.S. Department of Energy (DOE) Weatherization Assistance Program (WAP) to develop and maintain the resources under the Guidelines for Home Energy Professionals (GHEP) project. The purpose of the GHEP project is to increase the quality of work conducted for residential energy retrofits in the United States through the WAP network and other residential retrofit programs. This is the Spanish translation of NREL/TP-7A40-85789.]
El Laboratorio Nacional de Energía Renovable (NREL), bajo el contrato con el Programa de Asistencia para la Climatización (WAP) del Departamento de Energía de EE.UU. (DOE), desarrolla y mantiene los recursos en el marco del proyecto Directrices para Profesionales de la Energía Doméstica (GHEP). El objetivo del proyecto GHEP es aumentar la calidad del trabajo de remodelación energética residencial realizado por WAP y otros programas de remodelación residencial en Estados Unidos. Para cumplir el objetivo de “Establecer certificaciones nacionales de la mano de obra y normas de formación”, el DOE encargó al NREL el desarrollo de recursos GHEP, incluido un conjunto de certificaciones avanzadas, basadas en aptitud, para el personal de los profesionales de la energía doméstica (HEP). Desde 2010, el NREL ha reclutado voluntarios expertos en la materia de WAP y de la industria del mantenimiento del hogar para que formen parte de comités que desarrollen y actualicen programas de certificación y sus análisis de tareas (JTA) necesarios como base de programas de certificación y formación estandarizados. Las certificaciones HEP apoyan al WAP y al sector del mantenimiento de viviendas residenciales en general mediante el proceso de acreditación y el desarrollo de JTA definidos para auditores energéticos (EA) e inspectores de control de calidad (QCI). Este informe es un resumen de las actualizaciones más recientes (2022) del JTA del EA. [The National Renewable Energy Laboratory (NREL) is contracted by the U.S. Department of Energy (DOE) Weatherization Assistance Program (WAP) to develop and maintain the resources under the Guidelines for Home Energy Professionals (GHEP) project. The purpose of the GHEP project is to increase the quality of work conducted for residential energy retrofits in the United States through the WAP network and other residential retrofit programs. This is the Spanish translation of NREL/TP-7A40-85300.]
Join this session to learn about recent and upcoming Home Energy Professional credential and resource updates from the National Renewable Laboratory (NREL) in support of the U.S. Department of Energy's Weatherization Assistance Program (WAP). NREL staff will provide an in-depth overview of improvements to the EA and QCI certification schemes. Be prepared to provide feedback and share new ideas in pursuit of continuous improvement within WAP. These certifications are critical to ensuring the highest standards of quality, safety, and efficiency within the Weatherization Assistance Program, helping to elevate the skills of professionals and drive the program's overall success.
The National Renewable Energy Laboratory (NREL) provides technical assistance and research to support high-quality work and highly qualified workers in the weatherization and home performance industry. NREL staff will provide updates on their work on the Standard Work Specifications, Home Energy Professional Certifications, Continuous Improvement Workshops, workforce training and research, and other topics.
Discover NREL's latest advancements in training and highlighting efficient methods and new resources for the Weatherization Assistance Program badge toolkit, a transformative training approach that offers standardized and verifiable recognition for home energy professionals.
This presentation discusses recent and future Home Energy Professional credential and resource updates at the National Renewable Energy Laboratory in support to the U.S Department of Energy's Weatherization Assistance Program (WAP). It will provide an in-depth overview of planned improvements to the EA and QCI certification schemes.
A survey was conducted by the Lawrence Berkeley National Laboratory on deep energy retrofit (DER) market drivers, opportunities, and challenges. The survey was part a research study sponsored by the U.S. Department of Energy to gather information on the costs of DER from home performance contractors and stakeholders. Cost data was gathered from DER projects that use a comprehensive, whole-home approach to drastically reduce energy use and improve performance. DER projects often aim at reducing energy use by 50% or more. In addition, these projects can improve home comfort and potentially benefiting occupant health. Yet, market adoption of DER has been limited. Major limiting factors include complex projects, high costs, perceived risks, extensive disruption, and unfamiliar work scopes to some contractors. In order to better understand what motivates and deters DER projects in today’s market, a survey was conducted to gather this information, and to learn about promising approaches and technologies from the industry perspective. Past surveys on homeowners and home energy performance professionals have studied the motivations and barriers of energy efficiency retrofits. Two surveys of home energy performance professionals were conducted in recent years. The Resources for the Future (RFF) Home Energy Audit and Retrofit Survey was conducted in 2011 by recruiting energy auditors and retrofit installers through members of Efficiency First and Building Performance Institute (BPI) accredited contractors. The survey asked about the business and services that respondents provide, how often homeowners follow their recommendations to retrofit their homes, and the respondents’ opinion on barriers faced by the industry. The survey found that not enough homeowners know about energy audits, but more importantly, it is the high cost of retrofits compared to low energy prices that is responsible for few energy audits and retrofits being completed. The RESNET Deep Retrofit Industry Stakeholder Survey was conducted shortly after launching of the EnergySmart Home Performance Team program. The EnergySmart Team program involves a formal agreement among allied contractors who are engaged in high performance retrofits. Using this allied team approach, teams can pool their expertise and provide each other with customer referrals. The survey asked EnergySmart Team members and outside stakeholders on questions about market and technical barriers in performing home energy retrofits. Survey respondents identified lack of consumer awareness and lack of affordable financing for consumers as the leading market barriers to home energy retrofits. In their written comments, many survey respondents also echoed that the high costs of retrofit compared to low energy prices is a market barrier. Respondents found “certain housing characteristics that prevent effective retrofit” and “energy analysis software inaccuracy or limitations” are the two leading technical barriers. Their choices for technical barriers were reflective of the energy rater/auditor role played by the majority (78%) of the survey respondents. In comparison to past surveys, this work aimed to gather inputs from a broader segment of the home performance industry to identify the opportunities and barriers faced by DERs from all perspectives. The survey asks for project costs to help breakdown the high costs of DERs. This survey is also motivated by a need to better understand the role of DERs in reducing energy use by the residential sectors and meeting climate goals. The survey is designed towards obtaining more substantive inputs from survey respondents by encouraging written comments, rather than setting the goal to reach a large number of respondents. We took this approach because DER is currently still a niche market, so it is more valuable to gather in-depth inputs from individuals who are performing this work rather than getting to the masses.
Learn why a home energy assessment is the essential first step to lowering your energy bills. This fact sheet from Energy Saver includes information on why to have a home energy assessment, tips for conducting a do-it-yourself (DIY) energy assessment, and considerations for a professional energy assessment.
The residential buildings sector is responsible for about 20% of total US energy use. In order to achieve climate goals, we need ways to reduce carbon emissions and energy use in this sector. In addition, resiliency, electric grid stability, emergency survivability and other energy and building-related issues are becoming increasingly important challenges. New homes in most of the US meet various energy codes and are reasonably energy efficient. However, the vast majority of energy use is from existing homes that were not required to conform to energy performance requirements. It is becoming imperative to reach as many of these existing homes as possible and find ways to improve their energy-related performance. This must be done in such a way that it meets the needs and desires of homeowners and building occupants, as well as those of the contractors and design professionals engaged in doing the upgrades themselves. Energy retrofits of homes started in the 1970’s in response to the energy crisis, however, these retrofits were very limited in scope and relatively few homes were upgraded. Those homes that have been upgraded generally still have much scope for improvement. A huge effort is needed to get to scale to address the energy use in housing. The target population is effectively every home in the country, whether a large suburban single-family home, or a small downtown apartment. In order to provide a framework for analysis and the basis for plans to get to large-scale retrofits of homes, this literature review summarizes the state-of-the art in the US buildings industry. It identifies where more research, engineering, or technology is needed, as well as relevant industry trends, such as electrification, one-stop shop program design and others. It also examines other key topics, such as availability of financing, minimizing household disruption, and engaging home owners and occupants. This literature review builds on a similar review from several years ago (Less and Walker, 2014). The current review focuses on efforts in the intervening years. This literature review is part of a larger DOE study of deep energy upgrades that includes industry surveys and development of cost-stack analyses. For this review, we gathered data not just from the published literature, but also from practitioners in conjunction with other aspects of the larger DOE study. In some cases, we refer to comments from specific individuals or companies, or refer to specific products by name. This is not intended as an endorsement, but rather to provide clarity on sources of information and examples of relevant technologies.