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4 records
All sourcesNASA NTRSDOE OSTI
DOE OSTI2023

Testing SOAR tools in use

Investigations within Security Operation Centers (SOCs) are tedious as they rely on manual efforts to query diverse data sources, overlay related logs, correlate the data into information, and then document results in a ticketing system. Security Orchestration, Automation, and Response (SOAR) tools are a relatively new technology that promise, with appropriate configuration, to collect, filter, and display needed diverse information; automate many of the common tasks that unnecessarily require SOC analysts’ time; facilitate SOC collaboration; and, in doing so, improve both efficiency and consistency of SOCs. There has been no prior research to test SOAR tools in practice; hence, understanding and evaluation of their effect is nascent and needed. Here, in this paper, we design and administer the first hands-on user study of SOAR tools, involving 24 participants and six commercial SOAR tools. Our contributions include the experimental design, itemizing six characteristics of SOAR tools, and a methodology for testing them. We describe configuration of a cyber range test environment, including network, user, and threat emulation; a full SOC tool suite; and creation of artifacts allowing multiple representative investigation scenarios to permit testing. We present the first research results on SOAR tools. Concisely, our findings are that: per-SOC SOAR configuration is extremely important; SOAR tools increase efficiency and reduce context switching, although with potentially decreased ticketing accuracy/completeness; user preference is slightly negatively correlated with their performance with the tool; internet dependence varies widely among SOAR tools; and balance of automation with assisting decision making is preferred by senior participants. We deliver a public user- and tool-anonymized and -obfuscated version of the data.

97 MATHEMATICS AND COMPUTING↗
NASA NTRS2010

Anatomy of a Security Operations Center

Many agencies and corporations are either contemplating or in the process of building a cyber Security Operations Center (SOC). Those Agencies that have established SOCs are most likely working on major revisions or enhancements to existing capabilities. As principle developers of the NASA SOC; this Presenters' goals are to provide the GFIRST community with examples of some of the key building blocks of an Agency scale cyber Security Operations Center. This presentation viII include the inputs and outputs, the facilities or shell, as well as the internal components and the processes necessary to maintain the SOC's subsistence - in other words, the anatomy of a SOC. Details to be presented include the SOC architecture and its key components: Tier 1 Call Center, data entry, and incident triage; Tier 2 monitoring, incident handling and tracking; Tier 3 computer forensics, malware analysis, and reverse engineering; Incident Management System; Threat Management System; SOC Portal; Log Aggregation and Security Incident Management (SIM) systems; flow monitoring; IDS; etc. Specific processes and methodologies discussed include Incident States and associated Work Elements; the Incident Management Workflow Process; Cyber Threat Risk Assessment methodology; and Incident Taxonomy. The Evolution of the Cyber Security Operations Center viII be discussed; starting from reactive, to proactive, and finally to proactive. Finally, the resources necessary to establish an Agency scale SOC as well as the lessons learned in the process of standing up a SOC viII be presented.

Wang, John↗
NASA NTRS2012

IT Data Mining Tool Uses in Aerospace

Data mining has a broad spectrum of uses throughout the realms of aerospace and information technology. Each of these areas has useful methods for processing, distributing, and storing its corresponding data. This paper focuses on ways to leverage the data mining tools and resources used in NASA's information technology area to meet the similar data mining needs of aviation and aerospace domains. This paper details the searching, alerting, reporting, and application functionalities of the Splunk system, used by NASA's Security Operations Center (SOC), and their potential shared solutions to address aircraft and spacecraft flight and ground systems data mining requirements. This paper also touches on capacity and security requirements when addressing sizeable amounts of data across a large data infrastructure.

Monroe, Gilena A.↗
NASA NTRS2012

Analysis of CSIRT/SOC Incidents and Continuous Monitoring of Threats

Security Operations Centers (SOC) contain a wealth of data which, if properly classified and tagged upfront, can yield a wealth of real-time information about your organizations IT Security posture, risks, and threats. These include answers to relevant and actionable questions such as: What are our biggest threats? Who is attacking us and what do they want? What controls are working or not working? How effective was the new technology we just implemented? What is our ROI?

Wang, John↗