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NASA NTRSDate not supplied

Speech-Enhanced and Context Dependent Alerts: Future Implications for Spacecraft Design Abstract

In the future, NASA missions will involve many different space vehicles, habitats, and surface assets working together to provide safe and productive living and working environments for crew. Because these systems will be provided by multiple commercial companies working with NASA, it will be very different from missions of the past, bringing new challenges. One of the challenges is related to whether NASA should move beyond simple tone annunciation alerting systems, to more advanced systems that include speech. The other is related to determining the level of consistency required of safety-critical alert systems across spacecraft. Two studies were completed to address these important issues. The first study investigated the advantages and disadvantages of a tone+speech alert relative to the traditional tone-only alert. Results indicate that speech-enhanced alerts initially take longer to silence (the default action to which NASA personnel are trained), due to the need to listen to the entire message, but ultimately provided for faster understanding of the alert situation. Speech-enhanced alerts were also preferred by a large majority of crew-like study participants. An unexpected finding from this first study was that participants took longer to respond to tone-only alerts when they were mixed with speech- enhanced alerts. Participants waited to hear the speech message even for alerts they were trained to know did not contain speech components. This performance error is believed to be due to negative transfer of training. A second study focused on task and alert performance using a common set of tones across two contexts (“vehicles”) versus performance with a different set of tones for each context (“vehicle”). Participants were able to manage two different alert sets successfully; results indicate that discriminability of the two alert sets played a major role in their success. Implications for the design of spacecraft alerts are discussed and future areas of research are identified.

alerts↗
NASA NTRS2023

Speech-Enhanced and Context Dependent Alerts: Future Implications for Spacecraft Design

In the future, NASA missions will involve many different space vehicles, habitats, and surface assets working together to provide safe, productive environments for crew. Because these systems will be provided by multiple commercial companies working with NASA, it will be very different from missions of the past, bringing new challenges. One of the challenges is related to whether NASA should move beyond simple tone annunciation alerting systems, to more advanced systems that include speech. The other is related to determining the level of consistency required of safety-critical alert systems across spacecraft. Two studies were completed to address these important issues. The first study investigated the advantages and disadvantages of a tone+speech alert relative to the traditional tone-only alert. Results indicate that speech-enhanced alerts initially take longer to silence (the default action to which NASA personnel are trained), due to the need to listen to the entire message, but ultimately provided for faster understanding of the alert situation. Speech-enhanced alerts were also preferred by a large majority of crew-like study participants. An unexpected finding was that participants took longer to respond to tone-only alerts that were heard in the same session as speech-enhanced alerts. Participants waited to hear a speech message even for alerts they were trained to know did not contain speech components. This performance error is believed to be due to negative transfer of training. A second study focused on task and alert performance using a common set of tones across two contexts (e.g., vehicles, habitats, suits) versus performance with a different set of tones for each context. Participants were able to manage two different alert sets successfully; results indicate that discriminability of the two alert sets played a major role in their success. Implications for the design of spacecraft alerts are discussed, and future areas of research are identified.

alerts↗
NASA NTRS1984

Alerting prefixes for speech warning messages

A major question posed by the design of an integrated voice information display/warning system for next-generation helicopter cockpits is whether an alerting prefix should precede voice warning messages; if so, the characteristics desirable in such a cue must also be addressed. Attention is presently given to the results of a study which ascertained pilot response time and response accuracy to messages preceded by either neutral cues or the cognitively appropriate semantic cues. Both verbal cues and messages were spoken in direct, phoneme-synthesized speech, and a training manipulation was included to determine the extent to which previous exposure to speech thus produced facilitates these messages' comprehension. Results are discussed in terms of the importance of human factors research in cockpit display design.

Bucher, N. M.↗
NASA NTRS2016

Speech Alarms Pilot Study

Currently on the International Space Station (ISS) and other space vehicles Caution & Warning (C&W) alerts are represented with various auditory tones that correspond to the type of event. This system relies on the crew's ability to remember what each tone represents in a high stress, high workload environment when responding to the alert. Furthermore, crew receive a year or more in advance of the mission that makes remembering the semantic meaning of the alerts more difficult. The current system works for missions conducted close to Earth where ground operators can assist as needed. On long duration missions, however, they will need to work off-nominal events autonomously. There is evidence that speech alarms may be easier and faster to recognize, especially during an off-nominal event. The Information Presentation Directed Research Project (FY07-FY09) funded by the Human Research Program included several studies investigating C&W alerts. The studies evaluated tone alerts currently in use with NASA flight deck displays along with candidate speech alerts. A follow-on study used four types of speech alerts to investigate how quickly various types of auditory alerts with and without a speech component - either at the beginning or at the end of the tone - can be identified. Even though crew were familiar with the tone alert from training or direct mission experience, alerts starting with a speech component were identified faster than alerts starting with a tone. The current study replicated the results from the previous study in a more rigorous experimental design to determine if the candidate speech alarms are ready for transition to operations or if more research is needed. Four types of alarms (caution, warning, fire, and depressurization) were presented to participants in both tone and speech formats in laboratory settings and later in the Human Exploration Research Analog (HERA). In the laboratory study, the alerts were presented by software and participants were asked to identify the alert as quickly and as accurately as possible. Reaction time and accuracy were measured. Participants identified speech alerts significantly faster than tone alerts. The HERA study investigated the performance of participants in a flight-like environment. Participants were instructed to complete items on a task list and respond to C&W alerts as they occurred. Reaction time and accuracy were measured to determine if the benefits of speech alarms are still present in an applied setting.

Sandor, A.↗
NASA NTRS2016

Speech Alarms Pilot Study

Speech alarms have been used extensively in aviation and included in International Building Codes (IBC) and National Fire Protection Association's (NFPA) Life Safety Code. However, they have not been implemented on space vehicles. Previous studies conducted at NASA JSC showed that speech alarms lead to faster identification and higher accuracy. This research evaluated updated speech and tone alerts in a laboratory environment and in the Human Exploration Research Analog (HERA) in a realistic setup.

Sandor, Aniko↗
NASA NTRS2006

Prototype Software for Future Spaceflight Tested at Mars Desert Research Station

NASA scientists in MDRS Crew 49 (April 23-May 7, 2006) field tested and significantly extended a prototype monitoring and advising system that integrates power system telemetry with a voice commanding interface. A distributed, wireless network of functionally specialized agents interacted with the crew to provide alerts (e.g., impending shut-down of inverter due to low battery voltage), access md interpret historical data, and display troubleshooting procedures. In practical application during two weeks, the system generated speech over loudspeakers and headsets lo alert the crew about the need to investigate power system problems. The prototype system adapts the Brahms/Mobile Agents toolkit to receive data from the OneMeter (Brand Electronics) electric metering system deployed by Crew 47. A computer on the upper deck was connected to loudspeakers, four others were paired with wireless (Bluetooth) headsets that enabled crew members to interact with their personal agents from anywhere in the hab. Voice commands and inquiries included: 1. What is the {battery | generator} {volts | amps | volts and amps}? 2. What is the status of the {generator | inverter | battery | solar panel}? 3. What is the hab{itat} {power usage | volts | voltage | amps | volts and amps}? 4. What was the average hab{itat} {amps | volts | voltage} since <#> {AM | PM)? 5. When did the {generator | batteries} change status? 6. Tell {me I | everyone} when{ ever} the generator goes offline. 7. Tell {me | | everyone} when the hab{itat} {amps | volts | voltage} {exceeds | drops brelow} <#>. 8. {Send | Take | Record} {a} voice note {(for | to} } {at }. This research demonstrates the principles of design in the context of use, investigating requirements through experimental use of prototype systems in an analog setting, and use of MDRS as a research facility for designing and implementing new systems.

Clancey, William J.↗
NASA NTRS1988

Likelihood alarm displays

In a likelihood alarm display (LAD) information about event likelihood is computed by an automated monitoring system and encoded into an alerting signal for the human operator. Operator performance within a dual-task paradigm was evaluated with two LADs: a color-coded visual alarm and a linguistically coded synthetic speech alarm. The operator's primary task was one of tracking; the secondary task was to monitor a four-element numerical display and determine whether the data arose from a 'signal' or 'no-signal' condition. A simulated 'intelligent' monitoring system alerted the operator to the likelihood of a signal. The results indicated that (1) automated monitoring systems can improve performance on primary and secondary tasks; (2) LADs can improve the allocation of attention among tasks and provide information integrated into operator decisions; and (3) LADs do not necessarily add to the operator's attentional load.

Sorkin, Robert D.↗
NASA NTRS1996

Virtual Acoustics, Aeronautics and Communications

An optimal approach to auditory display design for commercial aircraft would utilize both spatialized ("3-D") audio techniques and active noise cancellation for safer operations. Results from several aircraft simulator studies conducted at NASA Ames Research Center are reviewed, including Traffic alert and Collision Avoidance System (TCAS) warnings, spoken orientation "beacons" for gate identification and collision avoidance on the ground, and hardware for improved speech intelligibility. The implications of hearing loss amongst pilots is also considered.

Begault, Durand R.↗
NASA NTRS1998

Virtual acoustics, aeronautics, and communications

An optimal approach to auditory display design for commercial aircraft would utilize both spatialized (3-D) audio techniques and active noise cancellation for safer operations. Results from several aircraft simulator studies conducted at NASA Ames Research Center are reviewed, including Traffic alert and Collision Avoidance System (TCAS) warnings, spoken orientation "beacons" for gate identification and collision avoidance on the ground, and hardware for improved speech intelligibility. The implications of hearing loss among pilots is also considered.

NASA Center ARC↗
NASA NTRS2010

Applying Spatial Audio to Human Interfaces: 25 Years of NASA Experience

From the perspective of human factors engineering, the inclusion of spatial audio within a human-machine interface is advantageous from several perspectives. Demonstrated benefits include the ability to monitor multiple streams of speech and non-speech warning tones using a cocktail party advantage, and for aurally-guided visual search. Other potential benefits include the spatial coordination and interaction of multimodal events, and evaluation of new communication technologies and alerting systems using virtual simulation. Many of these technologies were developed at NASA Ames Research Center, beginning in 1985. This paper reviews examples and describes the advantages of spatial sound in NASA-related technologies, including space operations, aeronautics, and search and rescue. The work has involved hardware and software development as well as basic and applied research.

Begault, Durand R.↗
NASA NTRS1984

Systems concept for speech technology application in general aviation

The application potential of voice recognition and synthesis circuits for general aviation, single-pilot IFR (SPIFR) situations is examined. The viewpoint of the pilot was central to workload analyses and assessment of the effectiveness of the voice systems. A twin-engine, high performance general aviation aircraft on a cross-country fixed route was employed as the study model. No actual control movements were considered and other possible functions were scored by three IFR-rated instructors. The SPIFR was concluded helpful in alleviating visual and manual workloads during take-off, approach and landing, particularly for data retrieval and entry tasks. Voice synthesis was an aid in alerting a pilot to in-flight problems. It is expected that usable systems will be available within 5 yr.

North, R. A.↗
NASA NTRS1990

Investigation of air transportation technology at the Massachusetts Institute of Technology, 1988-1989

There are four areas of research being pursued in 1988 under sponsorship of the FAA/NASA Joint University Research Program, and one area which has been completed. The four active areas were: (1) Automatic Speech Recognition (ASR) in Air Traffic Control. The purpose of this research effort is to demonstrate the feasibility of using ASR technology within the ATC environment and to address the problems involved, especially the relevant human factors issues. (2) A Rule-Based Planning and Scheduling System. Planning denotes the formulation of a detailed scheme, program, or method worked out beforehand for the accomplishment of a goal. It involves the analysis of the desired goal and its division into sub-goals which are subsequently treated in the same way until a set of primitive objectives is obtained. (3) Modeling of Ice Accretion on Aircraft in Glaze Icing Conditions. The work in aircraft icing over the past year has focused on the fundamental aspects of glaze ice accretion, with the goal of improving analytical ice accretion models. Over the past year, studies have been conducted on the generation of surface roughness on accreting ice surfaces with the goal of providing a deterministic surface roughness in the ice accretion models. (4) Cockpit Display of Hazardous Weather Information. Information transfer and display issues associated with the dissemination of hazardous weather warnings are studied in the context of windshear alerts.

Simpson, Robert W.↗