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UAM Vision Concept of Operations (ConOps) UAM Maturity Level (UML) 4

This Vision ConOps is intended as a foundation to engage members of the UAM community and provide a consensus on the future vision of UAM operations. It provides a concept for more detailed discussion and a basis for the exploration of ideas using a common framework to inform the continued development and integration of UAM as part of the broader transportation system. Advanced Air Mobility (AAM) encompasses a range of innovative aviation technologies (small drones, electric aircraft, automated air traffic management, etc.) that are transforming aviation’s role in everyday life, including the movement of goods and people. Urban Air Mobility (UAM) represents one of the most exciting and complex AAM concepts with highly automated aircraft, providing commercial services to the public over densely populated cities. This concept has generated tremendous interest and industry investment. UAM envisages a future in which advanced technologies and new operational procedures enable practical, cost-effective air travel as an integral mode of transportation in metropolitan areas. It represents one of the most exciting and complex AAM concepts with highly automated aircraft providing commercial services to the public over densely populated cities. For this reason, the National Aeronautics and Space Administration (NASA) selected UAM as the initial goal of its AAM efforts and the focus of this Vision Concept of Operations (ConOps) document. UAM Community Vision ConOps: This Vision ConOps effort was led by experts from NASA’s Aeronautics Research Mission Directorate (ARMD) in collaboration with the Federal Aviation Administration (FAA) and Deloitte’s Ecosystem Advisory Group (a cohort of advisers with aviation, aerospace, and regulatory expertise). To develop this Vision ConOps, NASA, FAA, and Deloitte built upon the current body of aeronautical research and consulted with more than 100 stakeholder organizations. This UAM community includes entities ranging from legacy aviation leaders to innovators and new market entrants. Stakeholders consulted included the federal government, state and local government, aerospace original equipment manufacturers (OEMs), local transportation organizations, prospective UAM operators, academia, industry standards-setting bodies, airports, service suppliers, and others (as described in Appendix G). This input was captured through the following methods: • A series of more than two dozen interviews with industry experts, federal regulators, state and local governments, and industry trade groups provided insight into the challenges of UAM integration into the National Airspace System (NAS), as well as technology developments and a variety of perspectives as to how UAM systems will integrate. • A series of two-day community workshops enabling active, detailed engagement of nearly 100 industry, academic, federal, and state stakeholder individuals. These workshops, hosted by NASA and Deloitte, explored UAM concepts in detail, and stakeholders were invited to collaboratively analyze and propose solutions to some of the greatest conceptual challenges behind UAM at an intermediate state. • A review of more than 160 sources of UAM literature from across government, industry, and academia, which are listed in Appendix H. • The public sharing of workshop input and document drafts for review and input across the UAM community. Feedback in the form of more than 1,000 comments and inputs on the document was received from industry groups, individual companies, academia, and government (federal, state, and local), among others. Although effort was made to incorporate inputs from across the UAM stakeholder group, not all comments could ultimately be incorporated in this version. The team resolved conflicting comments or ideas while maintaining consistency with the known direction of regulators and ensuring the document was coherent and consistent. It is recognized that this is a rapidly evolving area and that concepts will likely change over time; as such, this Vision ConOps is a living document and is expected to evolve as concepts mature. The ConOps does, however, provide a vision of UAM concepts and solutions based on the broad insights from across the UAM stakeholder community at the time of its publication and is intended to serve as a UAM North Star for continued research and development of UAM. As a broad Vision ConOps, is not a detailed engineering document; rather, it focuses primarily on outlining a broad, high-level vision across all aspects of a UAM transportation system.

Urban Air Mobility↗

Analysis of Interactions Between Urban Air Mobility (UAM) Operations and Conventional Traffic in Urban Areas: Traffic Alert and Collision Avoidance (TCAS) Study for UAM Operations

This paper presents a preliminary modeling and analysis of interactions between proposed UAM operations and present-day conventional traffic if UAM operations occurred along FAA- approved helicopter routes and altitude ceilings. It assesses the extent to which the UAM operations will trigger TCAS resolution advisories (RA) aboard the conventional aircraft in the Dallas/Fort Worth (DFW) terminal airspace. It is observed that under deterministic UAM operational conditions, no RAs will be triggered. Furthermore, the impact of UAM altitude uncertainty is also evaluated. It is observed that restricting the UAM cruise altitudes to 990 feet above Mean Sea Level (MSL) or below reduced the chance of triggering an RA to under five percent throughout the day, even in the presence of maximum altitude error of 30 feet.

Bulusu, Vishwanath↗

Analysis of Interactions Between Urban Air Mobility (UAM) Operations and Conventional Traffic in Urban Areas: Traffic Alert and Collision Avoidance System (TCAS) Study for UAM Operations

This paper presents results on potential interaction effects from UAM (Urban Air Mobility) operations integrated into current operational scenarios by evaluating if/where/how Traffic alert and Collision Avoidance System (TCAS) alerts are triggered on-board commercial aircraft. A range of operational scenarios are evaluated with combinations of UAM vehicle route, speed, altitude, and direction along the DFW (Dallas-Fort Worth) "spine route." The effect of UAM altitude uncertainty on the above is also explored. The analysis was done for both South flow and North flow configurations of DFW. When UAM operations are deterministic, no TCAS RAs (Resolution Advisories) are issued. However, UAM altitude uncertainties point out geographic areas of concern with the associated severity of interactions.

Airspace↗

Urban Air Mobility (UAM) Vision Concept of Operations (ConOps) UAM Maturity Level (UML)-4 Overview

The Vision ConOps is intended as a foundation to engage members of the UAM community and provide a consensus on the future vision of UAM operations. It provides a concept for more detailed discussion and a basis for the exploration of ideas using a common framework to inform the continued development and integration of UAM as part of the broader transportation system. Advanced Air Mobility (AAM) encompasses a range of innovative aviation technologies (small drones, electric aircraft, automated air traffic management, etc.) that are transforming aviation’s role in everyday life, including the movement of goods and people. Urban Air Mobility (UAM) represents one of the most exciting and complex AAM concepts with highly automated aircraft, providing commercial services to the public over densely populated cities.

Brian Hill↗

Corridor Design and Analysis for UAM Operations

The Urban Air Mobility (UAM) concept is a part of Advanced Air Mobility (AAM), a joint initiative between the Federal Aviation Administration (FAA), NASA, and industry to develop an air transportation system that uses new electric (i.e., green) air vehicles in geographical areas previously underserved by traditional aviation. Market forecast studies predict that there will be demand for alternate modes of air transportation using electric Vertical Take-off and Landing aircraft. UAM expands transportation networks by introducing short flights to move people and goods around metropolitan areas​. UAM is expected to improve mobility for the public, decongest road traffic, reduce trip time, and decrease strain on existing public transportation networks. Various challenges exist to make the introduction of UAM operations successful in the U.S. National Airspace System (NAS). These include but are not limited to integration with existing airports and airspace, provision of air traffic services (e.g., separation), vehicle design and certification, and community acceptance. The focus of this paper is on integration of UAM operations into the NAS via introduction of new airspace structures. UAM will operate within a regulatory, operational, and technical environment that is incorporated into the NAS​. As per the UAM Concept of Operations (ConOps), the FAA retains regulatory authority and is responsible for establishing operational parameters and maintaining oversight. The FAA’s UAM ConOps describes flights at low altitudes (below 5,000 ft) with minimal disruption to established conventional aircraft traffic and limited voice interactions with the Air Traffic Control (ATC). Early stages of UAM may use existing procedures to safely integrate UAM with conventional flights. This would involve flying under Part 91 Visual Flight Rules (VFR) and using voice for communications. The initial UAM ecosystem will utilize the current infrastructure such as routes, helipads, and ATC services, where practicable. ​A NASA study explored the use of existing helicopter routes in Dallas Fort Worth (DFW) airspace for initial UAM operations with a Letter of Agreement (LOA) that included procedures to request a Class B (controlled airspace) clearance. The research showed that the chosen approach was feasible for near-term, low-demand UAM traffic, but was not scalable. The growth of operations in today’s aviation system has resulted in airspace reorganization and procedures to ensure safety and efficiency as traffic rates increase. One proposed operating innovation that can help with the scalability of UAM is establishing routes and corridors. This may look similar to the Area Navigation (RNAV) procedures used today to streamline operations into busy airports. However, instead of FAA automation systems and ATC managing the flow of traffic, some UAM concepts envision a third-party service provider performing this role as part of the Provider of Services for UAM (PSU) network. The FAA’s UAM ConOps posits that new airspace structures such as UAM corridors include the following design criteria: 1) Minimal impact on existing NAS operations, 2) no or minimal additional ATC services, 3) public interest considerations such as noise, safety, and security, and 4) customer needs. The airspace available in urban environments is limited by the height of buildings, the effect of weather including wind gusts, privacy needs, and a clearance envelope. The new airspace structure would need to be designed around large airports and urban areas where the initial market demand is likely to exist. NASA has started evaluating airspace in the Dallas Fort Worth area to design new airspace structures, keeping the first two design criteria in mind. It is assumed that there will be an on-board pilot-in-command, and the flights will operate under VFR in Visual Meteorological Conditions. Corridors will be required in controlled airspace, whereas UAM operations can fly in uncontrolled Class G and E airspace using current day rules. Keeler et. al identified factors and heuristics for development of routes for UAM operations for integration with airspace close to large airports such as Dallas Fort Worth and Dallas Love Field. This paper describes the heuristics applied to define the corridors, analyzes them with respect to legacy traffic and presents key results.

Urban Air Mobility↗

NASA’s Secured Airspace for Urban Air Mobility (UAM)

The Urban Air Mobility (UAM) architecture is leveraged from the Unmanned Traffic Management (UTM) concept of operations. Within the UAM environment, UAM operators work collaboratively to manage aerial vehicles in the urban environment. Providers of Services for UAM (PSU), UAM operators, and Supplemental Data Service Providers (SDSP) provide services to support flight operations within that environment. As a recognized need, various views of UAM flight information are provided to the public and public safety entities. To accomplish this, among other goals, the Federal Aviation Administration (FAA) can coordinate flight information between the FAA controlled National Airspace System (NAS) and the UAM environments through the FAA-Industry Data Exchange Protocol (FIDXP). This concept of UAM proposes to develop short-range, point-to-point transportation systems in metropolitan areas using vertical take-off and landing (VTOL) or short take-off and landing (STOL) aircraft to overcome increasing surface congestion. To garner the support of UAM and to realize its potential, an assurance of cybersecurity is critical for public acceptance. Understanding the various components communicating with one-another cybersecurity, like in other industries, has come to the forefront highlighting the need to protect these networks and systems from cyberattacks. With the planned growth and reach of UAM systems, it’s clear that the associated data exchange and service interactions will be at risk due to numerous types of cybersecurity attacks. Consequently, as these threats evolve, the UAM cybersecurity capabilities must adapt to these changes as well. While learning is always the goal, the overall intent of this workshop is to make recommendations on the following: (1) how future UAM environments can be protected against cyber-attacks, and (2) what mechanisms should be put in place to detect attacks against UAM environments.

UAM↗

Urban Air Mobility (UAM) Market Study

The Booz Allen Team explored market size and potential barriers to Urban Air Mobility (UAM) by focusing on three potential markets – Airport Shuttle, Air Taxi, and Air Ambulance. We found that the Airport Shuttle and Air Taxi markets are viable, with a significant total available market value in the U.S. of $500 billion, for a fully unconstrained scenario. In this unconstrained best-case scenario, passengers would have the ability to access and fly a UAM at any time, from any location to any destination, without being hindered by constraints such as weather, infrastructure, or traffic volume. Significant legal and regulatory, weather, certification, public perception, and infrastructure constraints exist, which reduce the market potential for these applications to only about 0.5% of the total available market, or $2.5 billion, in the near term. However, we determined that these constraints can be addressed through ongoing intra-governmental partnerships, government and industry collaboration, strong industry commitment, and existing legal and regulatory enablers. We found that the Air Ambulance market is not a viable market if served by electric vertical takeoff and landing (eVTOL) vehicles due to technology constraints but may potentially be viable if a hybrid VTOL aircraft are utilized. The barriers and challenges we characterized in this study can be stratified according to their applicability or potential mitigation through technology as well as market maturity (Figure 1). In the near term, high cost of service will be a key economic challenge. We found potential for significant reduction in service cost through increased vehicle and component efficiency, and automation in a more mature market scenario. Weather conditions also pose a challenge to the UAM market, though there is potential for mitigation of some of these impacts through technology such as sensors enabling operations in low visibility. However, even in a mature market with advanced technology, disruptions are still likely to occur due to weather events such as thunderstorms and strong winds. High density operations will likely stress the current Air Traffic Management (ATM) system in the near term, but technology and new initiatives such as the Air Traffic Management -eXploration project (ATM-X) will enable safe and efficient integration of UAM into the National Airspace System (NAS). Current battery technology creates a barrier in the near term, especially for the Air Ambulance market, as battery weight and extensive recharging times would be needed for these operations. Advancements in battery technology, as well as use of hybrid VTOLs, could significantly reduce this barrier in the longer term. As UAM emerges as a viable mode of transportation in the near term, adverse energy and environmental impacts, particularly noise, may impact community acceptance and potentially persist as the market matures into larger-scale operations. For non-technology related challenges, we found that infrastructure constraints will create a significant barrier to UAM in the near term but could be addressed in the longer term through development and expansion of vertiports. Competition from existing modes of transportation such as ride-sharing (e.g., Lyft, Uber) and ground taxi’s pose a key barrier to UAM in the short term, which will likely evolve into competition from other emerging technologies such as autonomous cars and electric trains in the longer term. Weather events will influence other components of the operation such as passenger comfort (e.g., extreme temperatures, turbulence) and infrastructure (e.g., winter weather causing cracks and degradation in vertiports). There is also potential for these impacts to be heightened in the longer term from the increased frequency of adverse weather such as thunderstorms due to changing climatic conditions. We also found that the public has strong concerns about safety as a passenger in a piloted UAM, including “lasing” of pilots, unruly passengers, and sabotage. They would prefer that all passengers pass through a security screening process before boarding a vehicle. They would also prefer to use UAM for longer regional trips, such as flying from Washington, DC to Baltimore, MD or San Diego, CA to Los Angeles, CA. A longer term automated UAM vehicle market will face challenges due to public apprehension about automation and unmanned operations, and a preference to fly with passengers they know in an autonomous (unmanned) operational scenario.

Rohit Goyal↗

Methods to Reduce Communication Workload for UAM Operations

Implementation of Urban Air Mobility (UAM) operations, or air passenger transportation systems within densely populated metropolitan areas, seeks to mitigate increasing traffic congestion. However, the development and integration of UAM operations into the national airspace system comes with its own unique challenges, such as vehicle requirements, flight planning and scheduling, and coordination between UAM flights and air traffic controllers. In particular, verbal coordination will play an integral part in the determined success of UAM operations and its ability to meet projected high consumer demands. In order to meet demands and higher traffic volumes on UAM routes, verbal communication between the UAM pilot and controller must be streamlined to reduce the controller's workload while helping to maintain safety within a given airspace. One method of reducing verbal workload are Letters Of Agreement (LOAs) that outline responsibilities and procedures for operations in an airspace. These LOAs will specify the operations, procedures, and routes for UAM flights. The proposed study will examine the usability of two route formatting styles for LOAs; (i) Verbal route descriptions and (ii) Tower En Route Control (TECs) routes. Verbal route descriptions will include the route name and associated visual cues on the route. The TEC route versions will include relevant waypoints and charts outlining the route with waypoints marked. The study will be part of a UAM X1 human in the loop (HITL) simulation. Controller participants will handle traditional air traffic including moderate levels of UAM traffic on current and modified helicopter routes within the Dallas Fort-Worth area. Scenarios will be counterbalanced and repeated to test both route formatting versions. After each trial, participants will rate the usability of the LOA used in the previous trial via a subjective questionnaire. We expect that controllers will prefer the LOA with TEC routes due to simplicity and visual elements available.

aerospace human factors↗

UAM Decision Making

NASA, in collaboration with the industry and FAA, is conducting research on Urban Air Mobility (UAM). UAM introduces unique and evolving operational characteristics unaccounted for within current transportation planning tools. This evolving modality requires a unique and comprehensive tool that integrates new and existing planning methodologies to provide a holistic solution for decision makers. NASA has identified a number of barriers and research areas related to aircraft, airspace, and communities as well as infrastructure requirements. The research will identify requirements related to urban capable aircraft and airspace technologies. While civil aviation authorities are responsible for safety and structure of operations through the air, the local and regional authorities are responsible for decisions related to location of vertiports, helipads, and airports. The implementation of UAM vertiports will consider diverse regional system categories such as weather, airspace restrictions, noise acceptability, surface traffic, availability of power, vertipad locations, routes, impact on surface traffic, safety and risks, economic impact, ingress/egress for electric/hybrid VTOL aircraft, applicable fire codes, evacuation strategy, zoning requirements, emergency preparedness, interactions with surface traffic, and community acceptance. Therefore, regional implementation bodies need a decision making tool to assess systemic dependencies in preparation for UAM impact on the region. We are developing a simulation and modeling tool that allows regional authorities to consider many factors while deciding the location of vertiport and UAM operations. The objective of this paper is to present the conceptual design of a comprehensive decision making tool to assist planning bodies in developing UAM infrastructure. Specifically, the UAM planning tool will simultaneously consider all relevant local/regional considerations to identify for vertiport locations and UAM operations for a region.

Parimal Kopardekar↗

Discovery Synchronization Service (DSS) for UAM

NASA's ATM-X UAM Subproject recently completed the “X4 Strategic Conflict Management Simulation” with seven NC-1 airspace partners to develop and test initial UAM airspace management capabilities, including the Provider of Services for UAM (PSU), to enable strategic conflict management of UAM operations. The simulation environment leveraged the notional architecture from FAA NextGen UAM ConOps v1.0 and used technologies developed as part of UTM standards and applied them to UAM. One of the main technologies used was the Discovery and Synchronization Service (DSS) and some gaps in applying it to UAM were identified during X4. In this Technical Interchange Meeting (TIM), we will share the technical findings from the simulation and welcome industry feedback.

UAM↗

Immutable Secure Data Exchange and Storage for UAM Environments

Urban Air Mobility (UAM) has become a focus for the next generation of aerial passenger transportation. UAM operations will be leveraging a service-based architecture for airspace solutions. The UAM environment will leverage diverse communications and system access approaches. These approaches include independent Providers of Services for UAM and supplemental data service providers that exchange data between themselves and UAM operators. This research focuses on the secure data exchange and storage of this decentralized UAM environment to address these challenges. This research intends to leverage a permissioned blockchain approach to address cybersecurity threats that may impact a UAM environment.

Urban Air Mobility↗

Development of Urban Air Mobility (UAM) Vehicles for Ease of Operation

To date the air transportation system has been developed with the in-cremental introduction of new technology and with highly experienced air transport pilots and air traffic controllers overseeing flight operations. Thus, we currently have one of the safest commercial aviation systems in the world. General Aviation (GA) in the United States, however, has not always followed the same cautious and monitored approach to implementation; consequently, the GA safety record does not meet the high standards of commercial aviation. Recently, a new system known as Urban Air Mobility (UAM), is attracting considerable interest and investment from industry and government agencies. UAM refers to a system of passenger and small-cargo air transportation vehicles within an urban area with the goal of reducing the number of times we need to use our cars, thus improving urban traffic by moving people and cargo from crowded single pas-senger vehicles on our roads to personal and on-demand air vehicles. These UAM vehicles will be small and based on electric, Vertical-Take-Off-and-Landing (eV-TOL) systems. A significant component of UAM is offloading of flight-man-agement responsibilities from human pilots to newly-developed autonomy. Cur-rently, over 100 UAM vehicles are either in development or production. Most, if not all, have a goal of fully autonomous vehicle operations, but fully autonomous flying vehicles are not expected in the near future. Therefore, we are de-veloping concepts for UAM vehicles that will be easy to fly and/or manage by operators with minimal pilot training. In this paper we will discuss our human-automation teaming approach to develop an easy-to-operate VTOL aircraft, and some of the fly-by-wire technology needed to stabilize the vehicle so that a sim-ple ecological mental model of the flying task can be implemented. We will discuss the requirements for a stability augmentation system that must be developed to support our simple pilot input model, and also present design guidelines and requirements based on a pilot input and management model. Finally, our ap-proach to vehicle development will involve considerable operator testing and evaluation: improving pilot model, inceptors, displays and also work on a plan for how a UAM vehicle can be integrated with terminal area air traffic control airspace with minimal impact on controller workload.

UAM↗

Helicopter and Urban Air Mobility (UAM) Laboratory Comparison (HULC) Psychoacoustic Test

The Helicopter and Urban Air Mobility (UAM) Laboratory Comparison (HULC) psychoacoustic test was conducted in July 2025 to compare human annoyance responses to noise from UAM vehicles and helicopters. This document provides a literature review, describes the HULC test methodology including stimuli selection and test administration procedures, and presents results from an initial analysis using multilevel statistical modeling. The test utilized 123 sound stimuli from four helicopters and six UAM vehicles across three flight phases (departure, cruise, and approach), presented to 40 subjects in the Exterior Effects Room (EER) at NASA's Langley Research Center. Subjects rated their annoyance on a 0 to 10 scale while imagining hearing these sounds multiple times daily near their homes. Key findings revealed that, at the same A-weighted sound exposure levels, UAM vehicles and helicopters produced similar annoyance responses across all flight phases, with mean differences of only approximately 1 dB and overlapping confidence intervals. However, at equivalent observer distances, UAM vehicles had inherently quieter operations and lower mean annoyance ratings. These results suggest that UAM vehicles and helicopters may be assessed in a similar manner for community noise impact. The quieter noise characteristics of UAM vehicles may provide advantages for operating in communities and integrating into urban environments.

psychoacoustics↗

Urban Air Mobility (UAM) Working Groups

The NASA Aeronautics Research Mission Directorate (ARMD) is bringing together public, private, and academic organizations to collaborate with NASA in Urban Air Mobility (UAM) working groups. The primary purpose of the working groups is to accelerate the development of safe, high-volume UAM flight operations in the existing and anticipated future national airspace system. In coordination with the Grand Challenge series, industry developments and other ARMD efforts, these working groups will contribute to the enablement of UAM markets. Working group activities will seek to align the community on concepts to enable UAM, including communicating industry demonstrations and R&D priorities. The collaborative efforts will facilitate the identification of critical parameters and standards necessary to develop the framework and approach for safety, certification, airspace, aircraft concepts, technologies, and architectures. The realization of the UAM vision will be possible only though the efforts and contributions of multiple stakeholders, each possessing the necessary authority, expertise, and/or resources to fulfill a critical role in UAM's development, approval, and implementation. The applicable participants will become integral to the UAM working groups and will provide a platform for those stakeholders to collaborate and impact the overall ecosystem.

Kopardekar, Parimal H.↗

A Research Platform for Urban Air Mobility (UAM) and UAS Traffic Management (UTM) Concepts and Application

The purpose of this paper is to describe a research platform for the Urban Air Mobility (UAM) concept. UAM was conceived to enable short-range, low-altitiude service to commuters in metropolitan areas. At the NASA Ames Airspace Operations Laboratory (AOL) user interfaces have been developed to support small UAS operations for the UAS Traffic Management (UTM) project. Due to operational similarities between UAM and UTM, the UTM architecture offers a convenient starting point for research and development of UAM operations. Herein, we begin with an overview of the primary need and expectations characterizing concepts for modern air transportation systems, followed by a brief description of the UTM and UAM concepts. We then describe the UTM architecture, as well as the AOL's research platform and capabilities. The potential applications for UAM research and development are then discussed, providing some direction for future research efforts.

UAM↗