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Search indexed NASA NTRS and DOE OSTI research on propulsion, heat transfer, battery materials and energy systems. Follow report and document links to the original sources.

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At least 19 records
All sourcesNASA NTRSDOE OSTI
DOE OSTI2026

REopt Federal User Support Session Two

This presentation is for FEMP's second user support session for federal REopt users. These sessions cover topics such as: overviews of REopt capabilities, hands-on REopt trainings and demonstrations, discussion and feedback about the tool and user support, federal REopt case studies and success stories, and links to REopt resources. This particular session covers discussion about federal onsite energy projects and challenges, using REopt to evaluate air-source and geothermal heat pumps, a federal success story about using REopt for heat pump analysis, a summary of available resources, and open question and answer session.

14 SOLAR ENERGY↗
NASA NTRS1991

Overview of the NSI User Support Office (NSI USO)

Overview of the NSI User Support Office is presented in the form of view graphs. The following subject areas are covered: hot line for user questions; NSI data base updates; on-line services via NSI NIC; and toolkit distribution.

Jackson, Lenore A.↗
NASA NTRS1991

TRUST: TDRSS Resource User Support Tool

TRUST-TDRSS (Tracking Data and Relay Satellite System) Resource User Support Tool is presented in the form of the viewgraphs. The following subject areas are covered: TRUST development cycle; the TRUST system; scheduling window; ODM/GCMR window; TRUST architecture; surpass; and summary.

Sparn, Thomas P.↗
NASA NTRS1991

User support services and network application development: An overview

An overview is given of the user support services and network application development. The overview consists of the background, elements of NASA Science Internet (NSI) with GSFC responsibility, GSFC element objectives, and a summary of current status and plans. A conclusion of the overview is that refinement to the objectives and plans of the NSI elements under GSFC responsibility is ongoing and will continue to be influenced by user input/feedback through meetings with NSIUWG and user discipline programs, etc.

Gary, J. Patrick↗
DOE OSTI2024

Clear Sky Toolkit: Decision Support User Guide

The Clear Sky Decision Support Template is a Microsoft Excel-based resource that enables users to screen and prioritize critical facilities for the addition of solar + storage. The Decision Support Template consolidates and streamlines the most relevant resources from the emergency management discipline, the electric utility sector, and national energy research institutions to assist in further site analysis and decision-making. The Decision Support Template is intended for use by local government and private sector decision-makers who aim to mitigate the effects of power outages on critical infrastructure, understand the potential for deploying photovoltaic (PV) and storage solutions on critical facilities, and align emergency management planning processes and utility needs with community resilience objectives. The Decision Support Template is divided into five modules that provide a structured, step-by-step approach users can follow and apply to unique circumstances. This process guides a more thorough and accurate assessment of a site's potential to accommodate a solar + storage system, provide grid benefits to utilities, and support community resilience and disaster mitigation for the broader region. After identifying potentially viable and preferred sites for solar + storage using the Decision Support Template, users should conduct a more detailed evaluation and consultation with a solar professional.

29 ENERGY PLANNING, POLICY, AND ECONOMY↗
DOE OSTI2020

FY20 Progress Report on FIPD Development and User Support

The DOE Advanced Reactor Technologies program has supported efforts to recover and preserve metallic fuel data generated throughout the past fast reactor R&D programs. Those efforts have focused on establishing databases for information from the experiments conducted during the Integral Fast Reactor program including data generated at EBR-II, FFTF, and TREAT reactors, as well as out of pile transient testing data. These databases are essential for future-licensing activities of metallic fuel based advanced fast reactors. This report describes the EBR-II Fuels Irradiation & Physics Database (FIPD) development, content updates, and user support during the current fiscal year (FY20). Future plans are also provided.

11 NUCLEAR FUEL CYCLE AND FUEL MATERIALS↗
NASA NTRS1993

(abstract) User Support for an MPP, JPL Begins the Process

The issue of training end-users and center staff in the effective utilization of Cray Research computers is a constant, on-going process at most all sites. Problems such as training materials, class frequency, videos, and site-specific information are very important components in this area. Panel members will offer a varied approach to technical training, and CRI will present possible solutions as well.

training Cray staff users approaches↗
DOE OSTI2024

Outcomes of HPC User Support using a Science Gateway AI Assistant

High Performance Computing (HPC) is a vital resource for nuclear energy research, facilitating advanced simulations and complex modeling of the quantification and qualification of advanced reactor technology. However, a common gap in knowledge exists around utilizing HPC systems, particularly for nuclear energy researchers unfamiliar with specific HPC systems. A researcher may be well-versed in using one HPC system and understanding its associated processes. Yet, they might struggle when faced with a different HPC system and its unique processes. HPC support staff play a crucial role in addressing these challenges by providing educational resources and assisting users. However, they also face the challenge of maintaining these systems and ensuring they run efficiently for all users, a responsibility that can be challenging to scale effectively with the increasing demand and expansion of HPC systems. This paper addresses this knowledge gap with an artificial intelligence (AI) assistant that offers on-demand, site-specific HPC support for researchers. Idaho National Laboratory (INL) has deployed an AI assistant that is intended to supplement expert HPC support staff and assist nuclear energy researchers. This paper reports on a four-and-a-half-month study evaluating the integration of an AI assistant within a science gateway, with the goal of enhancing existing HPC support.

97 MATHEMATICS AND COMPUTING↗
NASA NTRS1988

Capabilities of a single TDRS to support user orbit determination

It is shown that the single-TDRS S-band tracking configuration satisfies the navigation certification requirements for operational orbit determination support for the Landsat-5, SMM, SME, and Earth Radiation Budget Satellite (ERBS) spacecraft. It is also shown that a pair of 3-min bilateration ranging transponder system (BRTS) tracking passes every 4 hrs, one each from two different BRTS locations, is sufficient to maintain user orbit accuracy to the navigation certification requirements. The BRTS tracking requirements for the single-TDRS configuration will also apply to each TDRS in a multiple-TDRS configuration.

Cappellari, J. O., Jr.↗
NASA NTRS1980

Microprocessor user support at Langley Research Center

The use of microprocessors pose significant problems including: (1) a long learning process for proficient use of microprocessors; (2) the requirement for extensive support in both hardware and software; and (3) the need for coordination and sharing of the creative effort to avoid unnecessary duplication. To address these problems, Langley Research Center has established a microprocessor users committee to provide an advisory interface for management and users, and is training microprocessor users. A newsletter is published to disseminate information among microprocessor users. Both cross software on the central computer complex and microprocessor development systems are used to support the design of microprocessor based systems. Each of these activities is reviewed with special emphasis given to the microprocessor support available from the central computer complex. The effectiveness of the approach being taken at Langley is assessed and specific hardware and software development efforts that are targeted toward enhancing the existing microprocessing support are discussed.

Tucker, J. H.↗
NASA NTRS1988

U.S. Laboratory Module - Its capabilities and accommodations to support user payloads

The U.S. Laboratory Module of the Space Station is discussed, focusing on user accommodations. The configuration and subsystems capabilities of the module are described, including the power, thermal, environmental control, and data management subsystems, the vacuum system, process materials management, and laboratory support equipment. The experimental facilities included in the laboratory are listed. The experiment operations planned for the laboratory are examined and compared with the experimental activities in other manned space laboratories.

Powell, Luther E.↗
NASA NTRS1998

Next Generation User Support Tools

One of the manually intensive efforts of Hubble Space Telescope (HST) observing is the specification and validation of the detailed proposals for scientists observing with the telescope. In order to meet the operational cost objectives for the Next Generation Space Telescope (NGST), this process needs to be dramatically less time consuming and less costly. We have prototyped a new proposal development system, the Scientist's Expert Assistant (SEA), using a combination of artificial intelligence and user interface techniques to reduce the time and effort involved for both scientists and the telescope operations staff. The Advanced Architectures and Automation Branch of NASA's Goddard Space Flight Center is working with the Space Telescope Science Institute (ST ScI) to explore SEA alternatives. We are testing the usefulness of rule-based expert systems to painlessly guide a scientist to his or her desired observation specification. We are also examining several potential user interface paradigms and exploring data visualization schemes to see which techniques are more intuitive. Our prototypes will be validated using HST's Advanced Camera for Surveys (ACS) instrument (scheduled for installation in 1999) as a live test instrument. Having an operational test-bed will ensure the most realistic feedback possible for the prototyping cycle. In addition, once the NGST instruments are better defined, the SEA will already be a proven platform that simply needs adapting to NGST-specific instruments.

Jones, Jeremy E.↗
NASA NTRS2016

Advancing User Supports with a Structured How-To Knowledge Base for Earth Science Data

It is a challenge to access and process fast growing Earth science data from satellites and numerical models, which may be archived in very different data format and structures. NASA data centers, managed by the Earth Observing System Data and Information System (EOSDIS), have developed a rich and diverse set of data services and tools with features intended to simplify finding, downloading, and working with these data. Although most data services and tools have user guides, many users still experience difficulties with accessing or reading data due to varying levels of familiarity with data services, tools, and/or formats. A type of structured online document, data recipe, were created in beginning 2013 by Goddard Earth Science Data and Information Services Center (GES DISC). A data recipe is the How-To document created by using the fixed template, containing step-by-step instructions with screenshots and examples of accessing and working with real data. The recipes has been found to be very helpful, especially to first-time-users of particular data services, tools, or data products. Online traffic to the data recipe pages is significant to some recipes. In 2014, the NASA Earth Science Data System Working Group (ESDSWG) for data recipes was established, aimed to initiate an EOSDIS-wide campaign for leveraging the distributed knowledge within EOSDIS and its user communities regarding their respective services and tools. The ESDSWG data recipe group started with inventory and analysis of existing EOSDIS-wide online help documents, and provided recommendations and guidelines and for writing and grouping data recipes. This presentation will overview activities of creating How-To documents at GES DISC and ESDSWG. We encourage feedback and contribution from users for improving the data How-To knowledge base.

how-to↗
DOE OSTI2023

Future of End-User Support

IT Service Management (ITSM) is an inimitable, ever-changing practice that is critical to all far-reaching organizations, including Sandia National Laboratories. With recent developments in technology and society – spurred by major events like the advent of ChatGPT and the pandemic – it is as important as ever to consider the implications and opportunities for ITSM. This report strategically synthesizes existing information about ITSM structures and examines the current state of Sandia’s service management entity: CCHD. Then, it looks at the emerging state of the world, culminating in CCHD-tailored recommendations for continual service improvement (CSI). Ultimately, the biggest matters to address are staff tenure, ticket documentation, and self-service facilitation. The next step might be to introduce AI to service channels in a non-system-invasive manner, namely a chatbot on the main CCHD page. All would serve to enhance end-user experiences, and by proxy Sandia’s output.

97 MATHEMATICS AND COMPUTING↗
NASA NTRS1991

NSI customer service representatives and user support office: NASA Science Internet

The NASA Science Internet, (NSI) was established in 1987 to provide NASA's Offices of Space Science and Applications (OSSA) missions with transparent wide-area data connectivity to NASA's researchers, computational resources, and databases. The NSI Office at NASA/Ames Research Center has the lead responsibility for implementing a total, open networking program to serve the OSSA community. NSI is a full-service communications provider whose services include science network planning, network engineering, applications development, network operations, and network information center/user support services. NSI's mission is to provide reliable high-speed communications to the NASA science community. To this end, the NSI Office manages and operates the NASA Science Internet, a multiprotocol network currently supporting both DECnet and TCP/IP protocols. NSI utilizes state-of-the-art network technology to meet its customers' requirements. THe NASA Science Internet interconnects with other national networks including the National Science Foundation's NSFNET, the Department of Energy's ESnet, and the Department of Defense's MILNET. NSI also has international connections to Japan, Australia, New Zealand, Chile, and several European countries. NSI cooperates with other government agencies as well as academic and commercial organizations to implement networking technologies which foster interoperability, improve reliability and performance, increase security and control, and expedite migration to the OSI protocols.

Source record↗