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At least 19 records

Overview of the NSI User Support Office (NSI USO)

Overview of the NSI User Support Office is presented in the form of view graphs. The following subject areas are covered: hot line for user questions; NSI data base updates; on-line services via NSI NIC; and toolkit distribution.

Jackson, Lenore A.↗

TRUST: TDRSS Resource User Support Tool

TRUST-TDRSS (Tracking Data and Relay Satellite System) Resource User Support Tool is presented in the form of the viewgraphs. The following subject areas are covered: TRUST development cycle; the TRUST system; scheduling window; ODM/GCMR window; TRUST architecture; surpass; and summary.

Sparn, Thomas P.↗

User support services and network application development: An overview

An overview is given of the user support services and network application development. The overview consists of the background, elements of NASA Science Internet (NSI) with GSFC responsibility, GSFC element objectives, and a summary of current status and plans. A conclusion of the overview is that refinement to the objectives and plans of the NSI elements under GSFC responsibility is ongoing and will continue to be influenced by user input/feedback through meetings with NSIUWG and user discipline programs, etc.

Gary, J. Patrick↗

(abstract) User Support for an MPP, JPL Begins the Process

The issue of training end-users and center staff in the effective utilization of Cray Research computers is a constant, on-going process at most all sites. Problems such as training materials, class frequency, videos, and site-specific information are very important components in this area. Panel members will offer a varied approach to technical training, and CRI will present possible solutions as well.

training Cray staff users approaches↗

Capabilities of a single TDRS to support user orbit determination

It is shown that the single-TDRS S-band tracking configuration satisfies the navigation certification requirements for operational orbit determination support for the Landsat-5, SMM, SME, and Earth Radiation Budget Satellite (ERBS) spacecraft. It is also shown that a pair of 3-min bilateration ranging transponder system (BRTS) tracking passes every 4 hrs, one each from two different BRTS locations, is sufficient to maintain user orbit accuracy to the navigation certification requirements. The BRTS tracking requirements for the single-TDRS configuration will also apply to each TDRS in a multiple-TDRS configuration.

Cappellari, J. O., Jr.↗

Microprocessor user support at Langley Research Center

The use of microprocessors pose significant problems including: (1) a long learning process for proficient use of microprocessors; (2) the requirement for extensive support in both hardware and software; and (3) the need for coordination and sharing of the creative effort to avoid unnecessary duplication. To address these problems, Langley Research Center has established a microprocessor users committee to provide an advisory interface for management and users, and is training microprocessor users. A newsletter is published to disseminate information among microprocessor users. Both cross software on the central computer complex and microprocessor development systems are used to support the design of microprocessor based systems. Each of these activities is reviewed with special emphasis given to the microprocessor support available from the central computer complex. The effectiveness of the approach being taken at Langley is assessed and specific hardware and software development efforts that are targeted toward enhancing the existing microprocessing support are discussed.

Tucker, J. H.↗

U.S. Laboratory Module - Its capabilities and accommodations to support user payloads

The U.S. Laboratory Module of the Space Station is discussed, focusing on user accommodations. The configuration and subsystems capabilities of the module are described, including the power, thermal, environmental control, and data management subsystems, the vacuum system, process materials management, and laboratory support equipment. The experimental facilities included in the laboratory are listed. The experiment operations planned for the laboratory are examined and compared with the experimental activities in other manned space laboratories.

Powell, Luther E.↗

Next Generation User Support Tools

One of the manually intensive efforts of Hubble Space Telescope (HST) observing is the specification and validation of the detailed proposals for scientists observing with the telescope. In order to meet the operational cost objectives for the Next Generation Space Telescope (NGST), this process needs to be dramatically less time consuming and less costly. We have prototyped a new proposal development system, the Scientist's Expert Assistant (SEA), using a combination of artificial intelligence and user interface techniques to reduce the time and effort involved for both scientists and the telescope operations staff. The Advanced Architectures and Automation Branch of NASA's Goddard Space Flight Center is working with the Space Telescope Science Institute (ST ScI) to explore SEA alternatives. We are testing the usefulness of rule-based expert systems to painlessly guide a scientist to his or her desired observation specification. We are also examining several potential user interface paradigms and exploring data visualization schemes to see which techniques are more intuitive. Our prototypes will be validated using HST's Advanced Camera for Surveys (ACS) instrument (scheduled for installation in 1999) as a live test instrument. Having an operational test-bed will ensure the most realistic feedback possible for the prototyping cycle. In addition, once the NGST instruments are better defined, the SEA will already be a proven platform that simply needs adapting to NGST-specific instruments.

Jones, Jeremy E.↗

Advancing User Supports with a Structured How-To Knowledge Base for Earth Science Data

It is a challenge to access and process fast growing Earth science data from satellites and numerical models, which may be archived in very different data format and structures. NASA data centers, managed by the Earth Observing System Data and Information System (EOSDIS), have developed a rich and diverse set of data services and tools with features intended to simplify finding, downloading, and working with these data. Although most data services and tools have user guides, many users still experience difficulties with accessing or reading data due to varying levels of familiarity with data services, tools, and/or formats. A type of structured online document, data recipe, were created in beginning 2013 by Goddard Earth Science Data and Information Services Center (GES DISC). A data recipe is the How-To document created by using the fixed template, containing step-by-step instructions with screenshots and examples of accessing and working with real data. The recipes has been found to be very helpful, especially to first-time-users of particular data services, tools, or data products. Online traffic to the data recipe pages is significant to some recipes. In 2014, the NASA Earth Science Data System Working Group (ESDSWG) for data recipes was established, aimed to initiate an EOSDIS-wide campaign for leveraging the distributed knowledge within EOSDIS and its user communities regarding their respective services and tools. The ESDSWG data recipe group started with inventory and analysis of existing EOSDIS-wide online help documents, and provided recommendations and guidelines and for writing and grouping data recipes. This presentation will overview activities of creating How-To documents at GES DISC and ESDSWG. We encourage feedback and contribution from users for improving the data How-To knowledge base.

how-to↗

NSI customer service representatives and user support office: NASA Science Internet

The NASA Science Internet, (NSI) was established in 1987 to provide NASA's Offices of Space Science and Applications (OSSA) missions with transparent wide-area data connectivity to NASA's researchers, computational resources, and databases. The NSI Office at NASA/Ames Research Center has the lead responsibility for implementing a total, open networking program to serve the OSSA community. NSI is a full-service communications provider whose services include science network planning, network engineering, applications development, network operations, and network information center/user support services. NSI's mission is to provide reliable high-speed communications to the NASA science community. To this end, the NSI Office manages and operates the NASA Science Internet, a multiprotocol network currently supporting both DECnet and TCP/IP protocols. NSI utilizes state-of-the-art network technology to meet its customers' requirements. THe NASA Science Internet interconnects with other national networks including the National Science Foundation's NSFNET, the Department of Energy's ESnet, and the Department of Defense's MILNET. NSI also has international connections to Japan, Australia, New Zealand, Chile, and several European countries. NSI cooperates with other government agencies as well as academic and commercial organizations to implement networking technologies which foster interoperability, improve reliability and performance, increase security and control, and expedite migration to the OSI protocols.

Source record↗

Effective use of Cray supercomputers

A discussion is presented of several areas where system management and user support can have a large impact in the overall efficiency of the Cray supercomputer. After an introduction to the environment at the Numerical Aerodynamic Simulation Project is given as background, the areas which are common to UNIX system management are examined. Then, the specific areas of the UNICOS supercomputer which must be used to operate the system efficiently are discussed. Methods of supporting individual users in order to increase their effectiveness and the efficiency of their programs are also discussed.

Kramer, William T. C.↗

User interface support

Space construction will require heavy investment in the development of a wide variety of user interfaces for the computer-based tools that will be involved at every stage of construction operations. Using today's technology, user interface development is very expensive for two reasons: (1) specialized and scarce programming skills are required to implement the necessary graphical representations and complex control regimes for high-quality interfaces; (2) iteration on prototypes is required to meet user and task requirements, since these are difficult to anticipate with current (and foreseeable) design knowledge. We are attacking this problem by building a user interface development tool based on extensions to the spreadsheet model of computation. The tool provides high-level support for graphical user interfaces and permits dynamic modification of interfaces, without requiring conventional programming concepts and skills.

Lewis, Clayton↗

Support for User Interfaces for Distributed Systems

An extensible Java(TradeMark) software framework supports the construction and operation of graphical user interfaces (GUIs) for distributed computing systems typified by ground control systems that send commands to, and receive telemetric data from, spacecraft. Heretofore, such GUIs have been custom built for each new system at considerable expense. In contrast, the present framework affords generic capabilities that can be shared by different distributed systems. Dynamic class loading, reflection, and other run-time capabilities of the Java language and JavaBeans component architecture enable the creation of a GUI for each new distributed computing system with a minimum of custom effort. By use of this framework, GUI components in control panels and menus can send commands to a particular distributed system with a minimum of system-specific code. The framework receives, decodes, processes, and displays telemetry data; custom telemetry data handling can be added for a particular system. The framework supports saving and later restoration of users configurations of control panels and telemetry displays with a minimum of effort in writing system-specific code. GUIs constructed within this framework can be deployed in any operating system with a Java run-time environment, without recompilation or code changes.

Eychaner, Glenn↗

Federal government provision of third-party liability insurance to space vehicle users

Support decisions concerning the provision by the Federal Government of third-party liability insurance for commercial space activities were studied. The practices associated with third-party liability insurance in the marine, aviation, and electric utility industries in addition to those industries associated with space missions were reviewed. Theoretical considerations of rate setting are discussed and a methodology to determine the period of time over which the insurers of each industry intend to set aside reserves to recover from a maximum liability loss should one occur is introduced. The data were analyzed to determine the setaside period in each industry, and to suggest reasonable standards from the insurer's point of view. Criteria for Federal provision of insurance are discussed, an interpretation of the Price-Anderson Act, determinants of the availability of commercial insurance, potential insurer liability, and measures of reasonableness for premium rates from the user's point of view are presented. Options available to the government regarding third part liability protection are presented.

Source record↗

Electra: A Modular-Based Expansion of NASA's Supercomputing Capability

NASA has increasingly relied on high-performance computing (HPC) re- sources for computational modeling, simulation, and data analysis to meet the science and engineering goals of its missions in space exploration, aeronautics, and Earth and space science. The NASA Advanced Supercomputing (NAS) Division at Ames Research Center in Silicon Valley, Calif., hosts NASA’s premier supercomputing resources, integral to achieving and enhancing the success of the agency’s missions. NAS provides a balanced environment, funded under the High-End Computing Capability (HECC) project, comprised of world-class supercomputers, including its flagship distributed-memory cluster, Pleiades; high-speed networking; and massive data storage facilities, along with multi-disciplinary support teams for user support, code porting and optimization, and large-scale data analysis and scientific visualization. However, as scientists have increased the fidelity of their simulations and engineers are conducting larger parameter-space studies, the requirements for supercomputing resources have been growing by leaps and bounds. With the facility housing the HECC systems reaching its power and cooling capacity, NAS undertook a prototype project to investigate an alternative approach for housing supercomputers. Modular supercomputing, or container-based computing, is an innovative concept for expanding NASA’s HPC capabilities. With modular supercomputing, additional containers—similar to portable storage pods—can be connected together as needed to accommodate the agency’s ever-increasing demand for computing resources. In addition, taking advantage of the local weather permits the use of cooling technologies that would additionally save energy and reduce annual water usage. The first stage of NASA’s Modular Supercomputing Facility (MSF) prototype, which resulted in a 1,000 square-foot module on a concrete pad with room for 16 compute racks, was completed in Fall 2016 and an SGI (now HPE) computer system, named Electra, was deployed there in early 2017. Cooling is performed via an evaporative system built into the module, and preliminary experience shows a Power Usage Effectiveness (PUE) measurement of 1.03. Electra achieved over a petaflop on the LINPACK benchmark, sufficient to rank number 96 on the November 2016 TOP500 list [14]. The system consists of 1,152 InfiniBand-connected Intel Xeon Broadwell-based nodes. Its users access their files on a facility-wide file system shared by all HECC compute assets via Mellanox MetroX InfiniBand extenders, which connect the Electra fabric to Lustre routers in the primary facility over fiber-optic links about 900 feet long. The MSF prototype has exceeded expectations and is serving as a blueprint for future expansions. In the remainder of this chapter, we detail how modular data center technology can be used to expand an existing compute resource. We begin by describing NASA’s requirements for supercomputing and how resources were provided prior to the integration of the Electra module-based system.

Biswas, Rupak↗