Pathfinder Networks for Measuring Operator Mental Model Structure with a Simple Autopilot System
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Engineering topics
Publications and source records attributed to Eric T Chancey.
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The emergence of Advance Air Mobility (AAM) will increase the number and types of aerial vehicles operating in shared airspaces, which will subsequently affect the amount of actionable data that ground control station operators (GCSOs) will be expected to manage. In this environment, GCSOs are particularly susceptible to the visual perceptual phenomenon known as change blindness, in which a stimulus undergoes a change without the change being noticed by its observer. A machine agent designed to detect change blindness and mitigate the effects could improve human agent performance in a data-saturated remote operations environment. The objective of this paper is to describe a proof-of-concept system architecture that integrates real-time eye tracking and vehicle telemetry data to prevent human-agent errors resulting from change blindness while operating aircraft from a remote ground control station (GCS).
Many envisioned technological and conceptual innovations focus on allocating more functions to automation, relegating the human as an afterthought if not a nuisance. Yet, until complete autonomy is realized, the human will remain “in the loop”. The National Aeronautics and Space Administration is supporting research for the development and maturation of automated technologies and architectures for the future of advanced air mobility. Standing up a remote operations center used to control, manage, and monitor multiple highly automated vehicles is an important step towards realizing the advanced air mobility vision. At the National Aeronautics and Space Administration’s Langley Research Center, a remote operation center exists and has been tested using humans piloting simulated vehicles. In this paper, we explore the human element within live flight operations that rely on increasingly automated technologies. Four ground control station operators performed multiple live flight operations. We employed a naturalistic approach and relied on qualitative data such as interviews and discussions with subject matter experts to help facilitate discovery. The present work evaluates the functions that the human and the automation had during the live operations, lists psychological constructs that may have promoted or reduced task performance, and provides recommendations on design of the remote operations environment and training of future ground control station operators.
To achieve the scalability envisioned for many Advanced Air Mobility (AAM) applications, uncrewed aerial system (UAS) concepts are being pursued with the goal of enabling fewer human operators to manage more increasingly autonomous vehicles. NASA’s Transformational Tools and Technologies – Revolutionary Aviation Mobility (T3-RAM) subproject has identified human-autonomy teaming (HAT) as a critical area of research required to support these operations. Under T3-RAM, the HAT Foundational Research Activity has been tasked with providing basic research to identify HAT and human-automation interaction (HAI) principles that can be used to achieve scalable multi-vehicle UAS operations. This paper first outlines a research model to produce ecologically relevant basic research, then contextualizes completed and planned research and development activities within this model. Proposed research threads are presented, along with their practical and theoretical implications.
Many envisioned technological and conceptual innovations focus on allocating more functions to automation, relegating the human as an afterthought if not a nuisance. Yet, until complete autonomy is realized, the human will remain “in the loop”. The National Aeronautics and Space Administration is supporting research for the development and maturation of automated technologies and architectures for the future of advanced air mobility. Standing up a remote operations center used to control, manage, and monitor multiple highly automated vehicles is an important step towards realizing the advanced air mobility vision. At the National Aeronautics and Space Administration’s Langley Research Center, a remote operation center exists and has been tested using humans piloting simulated vehicles. In this paper, we explore the human element within live flight operations that rely on increasingly automated technologies. Four ground control station operators performed multiple live flight operations. We employed a naturalistic approach and relied on qualitative data such as interviews and discussions with subject matter experts to help facilitate discovery. The present work evaluates the functions that the human and the automation had during the live operations, lists psychological constructs that may have promoted or reduced task performance, and provides recommendations on design of the remote operations environment and training of future ground control station operators.
Explore the source record for details and available documents.
The emergence of Advance Air Mobility (AAM) will increase the number and types of aerial vehicles operating in shared airspaces, which will subsequently affect the amount of actionable data that ground control station operators (GCSOs) will be expected to manage. In this environment, GCSOs are particularly susceptible to the visual perceptual phenomenon known as change blindness, in which a stimulus undergoes a change without the change being noticed by its observer. A machine agent designed to detect change blindness and mitigate the effects could improve human agent performance in a data-saturated remote operations environment. The objective of this paper is to describe a proof-of-concept system architecture that integrates real-time eye tracking and vehicle telemetry data to prevent human-agent errors resulting from change blindness while operating aircraft from a remote ground control station (GCS).
Explore the source record for details and available documents.
Explore the source record for details and available documents.
Explore the source record for details and available documents.
Explore the source record for details and available documents.
Uncrewed aerial systems (UAS) show promise in urban air transport, package delivery, and emergency services. UAS efficiency can be significantly improved by having fewer operators (m) manage a greater number of vehicles (N), or the m:N architecture of operation. The current study investigates how workload affects operators’ task-allocation decision-making and potential effects of two crucial human factors: trust and self-confidence. In the context of a simulated UAS package-delivery task, 10 participants with expertise in UAS operation were recruited. Each participant reported their preferred task-allocation strategy for a set of five subtasks while watching two sets of videos with different workload levels. Perceived workload, trust, and self-confidence were also measured after each video session. Overall, participants indicated a preference for automation for most of the subtasks under the delivery mission. Trust, rather than workload and self-confidence, played a significant role in experts’ decisions of task-allocation and assignment methods. Higher trust led to higher preference for automation.
In multi-vehicle aerial operation contexts, a single or several human operators (m) are responsible for managing multiple uncrewed vehicles (N). This is referred to as the m:N operational paradigm. When automation error occurs during m:N operations, especially if multiple vehicles exhibit automation error, a question is raised: What level of system globality will the error be attributed to? Globality refers to the levels within the conceptual hierarchy of a perceptual object. Significant costs could be incurred if the error is falsely attributed to a higher globality level than it should be (e.g., multiple groups of vehicles as opposed to a single vehicle), and those vehicles are subsequently subject to grounding and evaluation/maintenance. Likewise, it could be problematic if error is falsely attributed to a component (i.e., a lower globality level), resulting in ongoing, unsafe operation of vehicles that should be grounded or evaluated. Thus, to meet required safety standards and facilitate commercial viability, multi-vehicle operators must be capable of appropriately attributing the level of globality of automation error within the system they are responsible for.
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To achieve the vision of Advanced Air Mobility (AAM), a transition from localized operations of aircraft to remote operations is being pursued across many use cases. This transition will allow fewer human operators to manage more increasingly autonomous aircraft (i.e., m operators managing N vehicles, or m:N). To study this operational concept, the National Aeronautics and Space Administration (NASA) Langley Research Center (LaRC) has developed a prototype remote vehicle operations center and ground control station (GCS) software to conduct research with simulated and real flight operations. To date, flight operations at LaRC have been limited to one vehicle per operator. However, the current paper describes initial development and considerations for enabling m:N flight operations at LaRC. Further, the research described in this paper provides the foundation for a concept of operations (ConOps) that will be developed to support remote operators managing multiple increasingly autonomous vehicles, with the goal of exploring human-autonomy teaming (HAT) concepts that enable more advanced m:N operations. Two key enablers have been identified to facilitate successful m:N operations: GCS software updates for multi-vehicle management and procedural updates for vehicle handoffs during off-nominal events. Additionally, specific modifications were identified across five key areas: technology and software, team structure, inter-team communication, contingency plans, and operator decision flows. Next steps in forming the LaRC m:N ConOps will include working with subject-matter experts to identify off-nominal scenarios, implementing the recommended GCS functionality for m:N operations, and performing integration testing of facility capabilities and new operational procedures. Although the future m:N ConOps will be tailored to the NASA LaRC remote operations facility and flight range, it is intended to be a transparent, accessible, and reality-based exemplar for external organizations seeking to create or evaluate their own m:N operational concepts.