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Glassman, M.

Publications and source records attributed to Glassman, M..

Preferences on technical report format - Results of a survey

A survey of 513 engineers and scientists employed at the National Aeronautics and Space Administration Langley Research Center and 600 engineers and scientists from three professional/technical societies solicited the opinions of report users concerning the format of NASA technical reports. The results indicate that a summary as well as an abstract should be included, that the definitions of symbols and glossary of terms should be located in the front of the report, and that the illustrative material should be integrated with the text rather than grouped at the end of the report. Citation of references by number, one-column, ragged-right-margin layout, and third-person writing style are also preferred by a majority of the respondents.

Pinelli, T. E.

Report format preferences of technical managers and nonmanagers

A survey of engineers and scientists concerning the format of NASA technical reports indicates that a summary as well as an abstract should be included, that the definitions of symbols and glossary of terms should be located in the front of the report, and that the illustrative material should be integrated with the text rather than grouped at the end of the report. Citation of references by number, one-column, ragged-right-margin layout, and third-person writing style are also preferred by a majority of the respondents. The preferences of managers and nonmanagers are very similar for all aspects of technical report format covered by the survey.

Pinelli, T. E.

Report-reading patterns of technical managers and nonmanagers

A survey to determine the review and reading processes used by technical managers and nonmanagers indicates that the summary, abstract, conclusion, title page, and introduction are the components used most frequently by both groups to decide whether to read a NASA technical report. In the review process, significantly more managers than nonmanagers use the summary and conclusion, whereas significantly more nonmanagers use the abstract and title page. The most common sequence of review consists of the title page, abstract, and summary, in that order, for both groups. In the reading process, the conclusion, results and discussion, and summary are the components read by the highest percentage of both groups.

Pinelli, T. E.

Survey of reader preferences concerning the format of NASA technical reports

A survey was conducted to determine the opinions of readers concerning the format (organization) of NASA technical reports and usage of technical report components. A survey questionnaire was sent to 513 LaRC engineers and scientists and 600 engineers and scientists from three (3) professional/technical societies. The response rates were 74 and 85 percent, respectively. The questionnaire included the order in which users read report components, the components reviewed or read to determine whether to read a report, report components which could be deleted, the desirability of a table of contents, the desirability of both a summary and abstract, the location of the symbols list and glossary, the integration of illustrative material, the preferred format for reference citations, column layout and right margin treatment, and person/voice. The results of the reader preference survey indicated that the conclusion was the component most often ready by survey respondents. The summary, conclusion, abstract, title page, and introduction were the components used most frequently to determine if a report would actually be read. Respondents indicated that a summary as well as an abstract should be included, that the definition of symbols and glossary of terms should be located in the front of the report, and that illustrative material should be integrated with the text rather than grouped at the end of the report. Citation by number was the preferred format for references. A one-column, ragged right margin was preferred. Third person, passive voice was the style of writing preferred by the respondents.

Pinelli, T. E.

Evaluating a Scientific and Technical Information program - The user perspective

The project concerned with the evaluation of the Scientific and Technical Information (STI) program of the NASA Langley Research Center utilizes both survey research and system analysis techniques, includes all elements of the STI program, discloses the strengths and weaknesses of the STI program, and identifies ways in which the program could be modified to improve its overall efficiency and effectiveness. Phase I of the project employed survey research to assess the adequacy of the Langley STI program in meeting the information needs of Langley engineers and scientists. The results of the user survey provided information to aid management in choosing the services and processes which are likely to produce a high degree of user satisfaction and the most efficient use of resources.

Pinelli, T. E.

A review and evaluation of the Langley Research Center's Scientific and Technical Information Program. Results of phase 4: Knowledge and attitudes survey, academic and industrial personnel

Feedback from engineers and scientists in the academic and industrial community provided an assessment of the usage and perceived quality of NASA Langley generated STI and the familiarity and usage of selected NASA publications and services and identified ways to increase the accessibility of Langley STI. The questionnaire utilized both open and closed ended questions and was pretested for finalization. The questions were organized around the seven objectives for Phase IV. From a contact list of nearly 1,200 active industrial and academic researchers, approximately 600 addresses were verified. The 497 persons who agreed to participate were mailed questionnaires. The 381 completed questionnaires received by the cutoff date were analyzed. Based on the survey findings, recommendations were made for increasing the familiarity with and use of NASA and Langley STI and selected NASA publications and services. In addition, recommendations were made for increasing the accessibility of Langley STI.

Pinelli, T. E.

User input and program assessment - An evaluation of the NASA Langley Scientific and Technical Information Program

An evaluation of the scientific and technical information (STI) program of the Langley Research Center has been conducted, including surveys of both internal and external patrons. Questions included the perceived prestige of the Center's publications, the adequacy of Langley technical reports, and the use of selected NASA STI products and services. The internal and external profiles proved to be very similar, and the results indicated that the Langley STI program is meeting the information needs of both populations. A number of areas for increasing user satisfaction were identified.

Pinelli, T. E.

A review and evaluation of the Langley Research Center's scientific and technical information program. Results of phase 1: Knowledge and attitudes survey, LaRC research personnel

The effectiveness of the Langley STI program was assessed using feedback obtained from Langley engineers and scientists. A survey research procedure was conducted in two stages. Personal interviews with 64 randomly selected Langley engineers and scientists were used to obtain information for questionnaire development. Data were then collected by means of the questionnaire which covered various aspects of the Langley STI program, utilized both open and closed ended questions and was pretested for finalization. The questions were organized around the six objectives for Phase 1. The completed questionnaires were analyzed. From the analysis of the data, recommendations were made for improving the Langley STI program.

Pinelli, T. E.