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Jon B Holbrook

Publications and source records attributed to Jon B Holbrook.

Psychophysiological Research Methods to Assess Airline Flight Crew Resilient Performance in High-Fidelity Flight Simulation Scenarios

New concepts in aviation system safety thinking have emerged to consider not only what may go wrong, but also what can be learned when things go right. This approach forms a more comprehensive approach to system safety thinking. A need exists for methods to enable a better understanding of human contributions to aviation safety and how they may inform Safety Management Systems (SMS). A high-fidelity 737-800 simulation study was conducted to study how current type-rated commercial airline flight crews anticipate, monitor, respond to, and learn from expected and unexpected disturbances during line operations. A number of dependent measures were collected that included traditional SMS data types, but also non-traditional safety data to include multiple psychophysiological metrics. This paper describes the psychophysiological measures results that evinced the capability of measures to help identify resilient flight crews. Implications for future research and design of future In-time Aviation Safety Management Systems are discussed.

Psychophysiology↗

Human Factors Support for On-Orbit Servicing, Assembly and Manufacturing Mission 1 (OSAM-1)

The NASA Engineering and Safety Center (NESC) Human Factors Technical Discipline Team was requested by the Satellite Servicing Projects Division at Goddard Space Flight Center to provide support in assessing the design of the On-Orbit Servicing, Assembly and Manufacturing Mission 1 (OSAM-1) Mission Operations Center in light of concerns about overcrowding and potential for distractions, as well as assistance in creating a Human-Machine Interface style guide for OSAM-1 user interface design. This report contains the outcome of the NESC assessment.

On-Orbit Servicing, Assembly and Manufacturing Mis↗

Intelligent Contingency Management for Urban Air Mobility

The third aviation revolution is seeking to enable transportation where users have access to immediate and flexible air travel; the users dictate trip origin, destination and timing. One of the major components of this vision is urban air mobility (UAM) for the masses. UAM means a safe and efficient system for vehicles to move passengers and cargo within a city. In order to reach UAM’s full market potential the vehicle will have to be autonomous. One of the primary challenges of autonomous flight is dealing with off-nominal events, both common and unforeseen; thus, intelligent contingency management (ICM) is one of the enabling technologies. In this context, the vehicle has to be aware of its internal state and external environment at all times, ascertain its capability and make decisions about mission completion or modification. All of these functions require data to model and assess the environment and then take actions based on these models. Necessarily, there is uncertainty associated with the data and the models generated from it. Since we are dealing with safety-critical systems, one of the main challenges of ICM is to generate sufficient data and to minimize its uncertainty to enable practical and safe decision making. We propose an overall architecture that incorporates deterministic and learning algorithms together to assess vehicle capabilities, project these into the future and make decisions on mission management level. A layered approach allows for mature parts and technologies to be integrated into early highly automated vehicles before the final state of autonomy is reached.

data-driven systems↗

Human Systems Integration (HSI) for Safety- Critical Range Operations at Wallops Flight Facility (WFF)

The NASA Engineering and Safety Center (NESC) Human Factors (HF) Technical Discipline Team (TDT) funded a preliminary study in 2017 that was narrowly focused within the Range Data Display System (RDDS) scope of display design requirements based on schedule and resources. Wallops Flight Facility (WFF) personnel involved in the previous study asked for a broader Human Systems Integration (HSI) involvement that would span both the RDDS and Flight Termination System (FTS) projects and assist with identifying HSI best practices, via appropriate standards and guidelines, that if properly implemented should result in a more effective and efficient Range Safety Operations. WFF Range Safety Operations has expressed a need to assess the roles, responsibilities, and functions of the various personnel on console during launches to identify existing and potential efficiencies and incorporate them in the new system design. This assessment addresses that need.

Cynthia H Null↗

Designing for Advanced Aerial Mobility: Human-Autonomy Teaming and In-Time System-Wide Safety Assurance

The continued growth of aviation shall require new innovative technologies and operational concepts to meet the ever-increasing demands on air transportation. The NASA Advanced Air Mobility (AAM) project focuses on emerging aviation markets, such as Urban Air Mobility (UAM). UAM is defined as “...a safe and efficient system for air passenger and cargo transportation within an urban area. It is inclusive of small package delivery and other urban unmanned aerial system services and supports a mix of onboard/ground-piloted and increasingly autonomous operations” ([1]). The AAM project emphasizes technology development and validating system-level concepts and solutions in coordination with other NASA Aeronautics Research Mission Directorate (ARMD) projects to enable UAM metro- and micro-plex vertiport and airspace concepts of operations. The NASA AAM research portfolio includes the concepts of Remote Supervisor-in-Command (RSC) and Fleet and Airspace Manager (FAM) as possible human roles for consumer fleet providers. NASA research in RSC is focused on development of guidelines and standards for remote pilots/operators passively and actively controlling a large fleet of autonomous aircraft. For FAM, flight and ground system concepts and technologies to enable high density homogeneous operations at increased scale from vertiport(s), and coordination with other humans in the systems (e.g., UAM urban airspace manager, Air Traffic Control) are key research areas. The envisioned UAM operations are posited to require autonomous systems to enable functions ranging from fleet and resource management to vehicle control. Although automation has become increasingly sophisticated and ubiquitous in civil aviation, autonomy represents a significant evolution in automation, which has generally been limited in functional scope and capability. As autonomy takes on increasing responsibilities, humans and machines will be required to work together in new and different ways [2], rather than traditional design approaches focused on how machines (i.e., autonomy) can do the work of people. The emerging field of human-autonomy teaming (HAT) represents a comprehensive and prioritized research-driven approach to enable the success of future emerging aviation market applications through capabilities and principles that facilitate humans and machine working and thinking better together. The NASA Transformational Tools and Technologies (TTT) Autonomous System (AS) Sub-project was created to assist with the transition into higher levels of autonomy to enable new modes of air transportation, such as UAM. TTT-AS has identified HAT as a key research need to enable UAM while maintaining today’s ultra-safe aviation system safety levels. The latter challenge has been taken up by the NASA System-Wide Safety (SWS) Project, which recognizes that aviation safety, as it evolves, shall require new ways of thinking about safety to include integration of a wide-range of existing and new safety systems and practices, enhanced tools and technologies, increased access to data and data fusion, improved data analysis capabilities, enhanced in-time risk monitoring and detection, hazard prioritization and mitigation, safety assurance decision-support, and in-time integrated system analytics [3].The operational concept of UAM represents a variety of work that has been termed, “work-as-imagined” to characterize the idea that how people think that work is done and how work is actually done are often not the same [4]. To ensure design success and system safety, looking at “work-as-done” provides a comparative approach toward UAM concept and technology design through examination of corresponding analogs found today in aviation (e.g., on-demand operations) and other transportation domains (e.g., port operations). The paper shall discuss various alternative applications with specific focus on airline operation center (AOC) operations, and unmanned aerial system (UAS) command-and-control to inform scaled-versions of FAM and RSC, respectively, and with consideration of the national airspace system contextual environment. The tenets and principles of the HAT field and current NASA research efforts under the TTT-AS sub-project shall also be described. Finally, the SWS sub-project efforts to develop In-Time System-Wide Safety Assurance (ISSA) and In-Time Safety Management Systems (IASMS) are discussed in terms of how “in-time” safety assurance may be conceptualized for the on-demand mobility air taxi “work-as-imagined” operational concept [5]. As part of this effort, concepts from the emerging field of resilience engineering, are being studied. Traditional approaches to aviation safety have focused on what can go wrong and how to prevent it. Another approach to thinking about system safety should reflect not only “avoiding things that go wrong” (protective safety) but also “ensuring that things go right” (productive safety), that enables a system to exhibit the resilient performance [6] necessary for the success of the future aviation system emerging concepts of operations. The paper shall describe efforts focused on how productive safety and resilience may enable a more complete approach to system safety thinking and design of ISSA and IASMS for UAM. Future directions and research needs shall also be discussed.

resilience↗

Intelligent Contingency Management for Urban Air Mobility

The third aviation revolution is seeking to enable transportation where users have access to immediate and flexible air travel; the users dictate trip origin, destination and timing. One of the major components of this vision is urban air mobility (UAM) for the masses. UAM means a safe and efficient system for vehicles to move passengers and cargo within a city. In order to reach UAM’s full market potential the vehicle will have to be autonomous. One of the primary challenges of autonomous flight is dealing with off-nominal events, both common and unforeseen; thus, intelligent contingency management (ICM) is one of the enabling technologies. This paper proposes an ICM architecture with associated tools that would help enable the UAM vision.

UAM↗

Expanding Our Understanding of What Constitutes a Safety-Relevant Occurrence

Focusing on undesired operator behaviors is pervasive in system design and safety management cultures. This focus limits the data that are collected, the questions that are asked during data analysis, and therefore our understanding of what operators do in everyday work. Human performance represents a significant source of safety data that includes both desired and undesired actions. When safety is characterized only in terms of errors and failures, the vast majority of human impacts on system safety and performance are ignored. The outcomes of safety data analyses dictate what is learned from those data, which in turn informs safety policies and safety-related decision making. When learning opportunities are systematically restricted by focusing only on rare failure events, not only do we learn less (and less often), but we can draw misleading conclusions by relying on a non-representative sample of human performance data. The study of human contributions to safety represents a vast and largely unexplored opportunity to learn. Changes in how we define and think about safety can highlight new opportunities for collection and analysis of safety-relevant data. Developing an integrated safety picture to better inform system design, safety-related decision making and policies depends upon identifying, collecting, and interpreting safety producing behaviors in addition to safety reducing behaviors.

Jon B Holbrook↗

Human Factors Research Needs for In-Time Aviation Safety Management Systems (IASMS) Design: Enabling the NASA “Sky for All” Future Airspace Vision

Integrated safety management will be paramount for safely enabling the envisioned transformations of the future National Airspace System. Addressing the increasing need for advanced data analytics and fusion of aviation safety data, managed by human decision-makers, is essential for realizing the vision. The proposal, if accepted, will discuss safety management system challenges and how the concept of In-time Aviation Safety Management Systems addresses the need. It will also discuss human factors challenges involved in future integrated safety management, including trust, over-reliance, human-optimized data visualization, human-autonomy teaming, training, communication and dissemination of data, situation awareness, task load, and accountability.

Lawrence J Prinzel III↗