Search NASASearch

Engineering topics

Moreman, Douglas

Publications and source records attributed to Moreman, Douglas.

Knowledge Preservation for Design of Rocket Systems

An engineer at NASA Lewis RC presented a challenge to us at Southern University. Our response to that challenge, stated circa 1993, has evolved into the Knowledge Preservation Project which is here reported. The stated problem was to capture some of the knowledge of retiring NASA engineers and make it useful to younger engineers via computers. We evolved that initial challenge to this - design a system of tools such that, with this system, people might efficiently capture and make available via commonplace computers, deep knowledge of retiring NASA engineers. In the process of proving some of the concepts of this system, we would (and did) capture knowledge from some specific engineers and, so, meet the original challenge along the way to meeting the new. Some of the specific knowledge acquired, particularly that on the RL- 10 engine, was directly relevant to design of rocket engines. We considered and rejected some of the techniques popular in the days we began - specifically "expert systems" and "oral histories". We judged that these old methods had too high a cost per sentence preserved. That cost could be measured in hours of labor of a "knowledge professional". We did spend, particularly in the grant preceding this one, some time creating a couple of "concept maps", one of the latest ideas of the day, but judged this also to be costly in time of a specially trained knowledge-professional. We reasoned that the cost in specialized labor could be lowered if less time were spent being selective about sentences from the engineers and in crafting replacements for those sentences. The trade-off would seem to be that our set of sentences would be less dense in information, but we found a computer-based way around this seeming defect. Our plan, details of which we have been carrying out, was to find methods of extracting information from experts which would be capable of gaining cooperation, and interest, of senior engineers and using their time in a way they would find worthy (and, so, they would give more of their time and recruit time of other engineers as well). We studied these four ways of creating text: 1) the old way, via interviews and discussions - one of our team working with one expert, 2) a group-discussion led by one of the experts themselves and on a topic which inspires interaction of the experts, 3) a spoken dissertation by one expert practiced in giving talks, 4) expropriating, and modifying for our system, some existing reports (such as "oral histories" from the Smithsonian Institution).

Moreman, Douglas

Knowledge Preservation Techniques That Can Facilitate Intergroup Communications

We have developed tools, social methods and software, for (1) acquiring technical knowledge from engineers and scientists, (2) preserving that knowledge, (3) making the totality of our stored knowledge rapidly searchable. Our motivation has been, mainly, to preserve rare knowledge of senior engineers who are near retirement. Historical value of such knowledge, and also of our tools, has been pointed out to us by historians. We now propose the application these tools to enhancing communication among groups that are working jointly on a project. Of most value will be projects having groups among whom communication is rare and incomplete. We propose that discussions among members of a group be recorded in audio and that both the actual audio and transcriptions of that audio, and optional other pieces be combined into electronic, webpage-like "books". These books can then be searched rapidly by interested people in other groups. At points of particular interest, a searcher can zoom in on the text and even on the original recordings to pick up nuances (e.g. to distinguish a utterance said in seriousness from one in sarcasm). In this matter, not only can potentially valuable technical details be preserved for the future, but communication be enhanced during the life of a joint undertaking.

Moreman, Douglas

Institutional Memory Preservation at NASA Glenn Research Center

In this era of downsizing and deficit reduction, the preservation of institutional memory is a widespread concern for U.S. companies and governmental agencies. The National Aeronautical and Space Administration faces the pending retirement of many of the agency's long-term, senior engineers. NASA has a marvelous long-term history of success, but the agency faces a recurring problem caused by the loss of these engineers' unique knowledge and perspectives on NASA's role in aeronautics and space exploration. The current work describes a knowledge elicitation effort aimed at demonstrating the feasibility of preserving the more personal, heuristic knowledge accumulated over the years by NASA engineers, as contrasted with the "textbook" knowledge of launch vehicles. Work on this project was performed at NASA Glenn Research Center and elsewhere, and focused on launch vehicle systems integration. The initial effort was directed toward an historic view of the Centaur upper stage which is powered by two RL-10 engines. Various experts were consulted, employing a variety of knowledge elicitation techniques, regarding the Centaur and RL-10. Their knowledge is represented in searchable Web-based multimedia presentations. This paper discusses the various approaches to knowledge elicitation and knowledge representation employed, and assesses successes and challenges in trying to perform large-scale knowledge preservation of institutional memory. It is anticipated that strategies for knowledge elicitation and representation that have been developed in this grant will be utilized to elicit knowledge in a variety of domains including the complex heuristics that underly use of simulation software packages such as that being explored in the Expert System Architecture for Rocket Engine Numerical Simulators.

Coffey, J.

Knowledge Preservation and Web-tools

We propose a library of "netbooks" as part of a national effort, preserving the wisdom of the early Space Program. NASA is losing its rocket scientists who designed the great systems of the past. Few new systems of similar ambition are being built; much of the expertise that took us to the Moon is evaporating. With retiring NASA designers, we work to preserve something of the expertise of these individuals, developed at great national cost. We show others the tools that make preservation easy and cheap. Retiring engineers and scientists can be coached into speaking (without charge) into recording devices about ideas not widely appreciated but of potential future value. Transcripts of the recordings and the audio itself are combined (cheaply) in netbooks accessible via a standard web-browser (free). Selected netbooks are indexed into a rapidly searchable system, an electronic Library. We recruit support in establishing a standards committee for that Library. The system is to be a model for access by the blind as well as for preservation of important, technical knowledge.

Moreman, Douglas

Knowledge Engineering for Preservation and Future use of Institutional Knowledge

This Project has two main thrusts-preservation of special knowledge and its useful representation via computers. NASA is losing the expertise of its engineers and scientists who put together the great missions of the past. We no longer are landing men on the moon. Some of the equipment still used today (such as the RL-10 rocket) was designed decades ago by people who are now retiring. Furthermore, there has been a lack, in some areas of technology, of new projects that overlap with the old and that would have provided opportunities for monitoring by senior engineers of the young ones. We are studying this problem and trying out a couple of methods of soliciting and recording rare knowledge from experts. One method is that of Concept Maps which produces a graphical interface to knowledge even as it helps solicit that knowledge. We arranged for experienced help in this method from John Coffey of the Institute of Human and Machine Technology at the University of West Florida. A second method which we plan to try out in May, is a video-taped review of selected failed missions (e.g., the craft tumbled and blew up). Five senior engineers (most already retired from NASA) will, as a team, analyze available data, illustrating their thought processes as they try to solve the problem of why a space craft failed to complete its mission. The session will be captured in high quality audio and with at least two video cameras. The video can later be used to plan future concept mapping interviews and, in edited form, be a product in itself. Our computer representations of the amassed knowledge may eventually, via the methods of expert systems, be joined with other software being prepared as a suite of tools to aid future engineers designing rocket engines. In addition to representation by multimedia concept maps, we plan to consider linking vast bodies of text (and other media) by hypertexting methods.

Moreman, Douglas