Precursor Analysis Report: Remote Access Attack on Oldsmar Water Treatment Facility 2021

Abstract

The Remote Access Attack on Oldsmar Water Treatment Facility 2021 Precursor Analysis Report leverages publicly available information about the Oldsmar cyber attack and catalogs anomalous observables for each technique employed in the attack. This analysis is based upon the methodology of the Cybersecurity for the Operational Technology Environment (CyOTE) program. On 5 February 2021, an adversary gained unauthorized remote access to Bruce T. Haddock Water Treatment Plant in Oldsmar, Florida, which provides treated water to 15,000 customers. The adversary accessed the facility’s Supervisory Control and Data Acquisition (SCADA) workstation and human machine interface (HMI) to change the chemical concentration of sodium hydroxide, commonly referred to as lye and used to regulate acidity levels, from 100 parts per million (PPM) to 11,100 PPM. The chemical was raised to lethal levels that if ingested could lead to serious soft tissue damage, burns, or even death. The facility, however, had redundancies and alarms in place to alert personnel of dangerous chemical levels, and facility officials stated it would have taken 24 to 36 hours for the chemical changes to affect the water supply. Researchers and analysts identified six unique techniques utilized during the attack with a total of 23 observables using MITRE ATT&CK® for Industrial Control Systems. The CyOTE program assesses observables accompanying techniques used prior to the triggering event to identify opportunities to detect malicious activity. If observables accompanying the attack techniques are perceived and investigated prior to the triggering event, earlier comprehension of malicious activity can take place. Four of the identified techniques used during the Oldsmar cyber attack were precursors to the triggering event. Analysis identified 21 observables associated with these precursor techniques, 20 of which were assessed to have an increased likelihood of being perceived in the minutes preceding the triggering event. The response and comprehension time could have been reduced if the observables had been identified earlier. The information gathered in this report contributes to a library of observables tied to a repository of artifacts, data sources, and technique detection references for practitioners and developers to support the comprehension of indicators of attack. Asset owners and operators can use these products if they experience similar observables or to prepare for comparable scenarios.