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At least 865 records · Page 48

User engineering: A new look at system engineering

User Engineering is a new System Engineering perspective responsible for defining and maintaining the user view of the system. Its elements are a process to guide the project and customer, a multidisciplinary team including hard and soft sciences, rapid prototyping tools to build user interfaces quickly and modify them frequently at low cost, and a prototyping center for involving users and designers in an iterative way. The main consideration is reducing the risk that the end user will not or cannot effectively use the system. The process begins with user analysis to produce cognitive and work style models, and task analysis to produce user work functions and scenarios. These become major drivers of the human computer interface design which is presented and reviewed as an interactive prototype by users. Feedback is rapid and productive, and user effectiveness can be measured and observed before the system is built and fielded. Requirements are derived via the prototype and baselined early to serve as an input to the architecture and software design.

Mclaughlin, Larry L.↗

Surrogate measures: A proposed alternative in human factors assessment of operational measures of performance

Surrogate measures are proposed as an alternative to direct assessment of operational performance for purposes of screening agents who may have to work under unusual stresses or in exotic environments. Such measures are particularly proposed when the surrogate can be empirically validated against the operational criterion. The focus is on cognitive (or throughput) performances in humans as opposed to sensory (input) or motor (output) measures, but the methods should be applicable for development of batteries which will tap input/output functions. A menu of performance tasks is under development for implementation on a battery-operated portable microcomputer, with 21 tests currently available. The tasks are reliable and become stable in minimum amounts of time; appear sensitive to some agents; comprise constructs related to actual job tasks; and are easily administered in most environments. Implications for human factors engineering studies in environmental stress are discussed.

Kennedy, Robert S.↗

Space station architectural elements model study

The space station must unite the properties and behavior of individual and place, using proportions from both to make whole the understanding of ourselves at this moment in evolution. Harmonious proportions in any environment are similar to the acceptance and enjoyment of the harmony of many well-tuned musical instruments. A well-tuned or well-ordered environment tends to have invisible proportions. They produce order but do not intrude on the perception and cognitive mapping of the environment. Systems of proportion are not ends in themselves but are a means to select a series of spaces which relate one to another in dimensionally specific terms. These internal relationships create a whole when the forms are harmonious. This harmonic relationship is of intrinsic value for individuals to be physically and psychologically in balance with their universe.

Kalil, Michael↗

Predicting operator workload during system design

A workload prediction methodology was developed in response to the need to measure workloads associated with operation of advanced aircraft. The application of the methodology will involve: (1) conducting mission/task analyses of critical mission segments and assigning estimates of workload for the sensory, cognitive, and psychomotor workload components of each task identified; (2) developing computer-based workload prediction models using the task analysis data; and (3) exercising the computer models to produce predictions of crew workload under varying automation and/or crew configurations. Critical issues include reliability and validity of workload predictors and selection of appropriate criterion measures.

Aldrich, Theodore B.↗

Attention, effort, and fatigue: Neuropsychological perspectives

Models of attention, effort, and fatigue are reviewed. Methods are discussed for measuring these phenomena from a neuropsychological and psychophysiological perspective. The following methodologies are included: (1) the autonomic measurement of cognitive effort and quality of encoding; (2) serial assessment approaches to neurophysiological assessment; and (3) the assessment of subjective reports of fatigue using multidimensional ratings and their relationship to neurobehavioral measures.

Cohen, Ronald A.↗

The N2-P3 complex of the evoked potential and human performance

The N2-P3 complex and other endogenous components of human evoked potential provide a set of tools for the investigation of human perceptual and cognitive processes. These multidimensional measures of central nervous system bioelectrical activity respond to a variety of environmental and internal factors which have been experimentally characterized. Their application to the analysis of human performance in naturalistic task environments is just beginning. Converging evidence suggests that the N2-P3 complex reflects processes of stimulus evaluation, perceptual resource allocation, and decision making that proceed in parallel, rather than in series, with response generation. Utilization of these EP components may provide insights into the central nervous system mechanisms modulating task performance unavailable from behavioral measures alone. The sensitivity of the N2-P3 complex to neuropathology, psychopathology, and pharmacological manipulation suggests that these components might provide sensitive markers for the effects of environmental stressors on the human central nervous system.

Odonnell, Brian F.↗

Training - Behavioral and motivational solutions?

Psychological factors which govern interpersonal activities in the cockpit are examined. It is suggested that crew members should be selected based on personality characteristics required for the position and that training does not cause long lasting personality changes, it only teaches and improves task performance skills. The effects of mindlessness as defined by Langer (1978) and the attribution theory of Jones and Nisbett (1971) on flight deck communications and cockpit management are described. The needs for a new system of training crew members, with emphasis on strategies that induce cognitive processes and awareness, and for field investigations of pilots are discussed.

Helmreich, Robert L.↗

GT-MSOCC - A domain for research on human-computer interaction and decision aiding in supervisory control systems

The Georgia Tech-Multisatellite Operations Control Center (GT-MSOCC), a real-time interactive simulation of the operator interface to a NASA ground control system for unmanned earth-orbiting satellites, is described. The GT-MSOCC program for investigating a range of modeling, decision aiding, and workstation design issues related to the human-computer interaction is discussed. A GT-MSOCC operator function model is described in which operator actions, both cognitive and manual, are represented as the lowest level discrete control network nodes, and operator action nodes are linked to information needs or system reconfiguration commands.

Mitchell, Christine M.↗

A systems engineering view of the human in space

A model of the human as an 'engineered' system provides a starting point for determining human requirements and performance on an equivalent basis with technological systems. The human as an engineered system with performance requirements is defined to consist of four subsystems: cognitive, psychological, biomechanical, and biomedical. It is suggested that the treatment of the psychological subsystem as one that modulates the efficiency and quality of human performance offers a particular approach for examining and characterizing psychological effects.

Anderson, John L.↗

Cooperative human-machine fault diagnosis

Current expert system technology does not permit complete automatic fault diagnosis; significant levels of human intervention are still required. This requirement dictates a need for a division of labor that recognizes the strengths and weaknesses of both human and machine diagnostic skills. Relevant findings from the literature on human cognition are combined with the results of reviews of aircrew performance with highly automated systems to suggest how the interface of a fault diagnostic expert system can be designed to assist human operators in verifying machine diagnoses and guiding interactive fault diagnosis. It is argued that the needs of the human operator should play an important role in the design of the knowledge base.

Remington, Roger↗

Telerobotic control of a dextrous manipulator using master and six-DOF hand-controllers for space assembly and servicing tasks

Two studies were conducted evaluating methods of controlling a telerobot; bilateral force reflecting master controllers and proportional rate six degrees of freedom (DOF) hand controllers. The first study compared the controllers on performance of single manipulator arm tasks, a peg-in-the-hole task, and simulated satellite orbital replacement unit changeout. The second study, a Space Station truss assembly task, required simultaneous operation of both manipulator arms (all 12 DOFs) and complex multiaxis slave arm movements. Task times were significantly longer and fewer errors were committed with the hand controllers. The hand controllers were also rated significantly higher in cognitive and manual control workload on the two-arm task. The master controllers were rated significantly higher in physical workload. There were no significant differences in ratings of manipulator control quality.

O'Hara, John M.↗

Effects of scopolamine and dextroamphetamine on human performance

The effects of two drugs used to prevent symptoms of motion sickness in the operational environment were examined in this study of human performance as measured by computer-based tests of cognitive and psychomotor skills. Each subject was exposed repetitively to five tests: symbol-digit substitution, simple reaction time, pattern recognition, digit span memory, and pattern memory. Although there have been previous reports of decreases in human performance in similar testing with higher dosages of scopolamine or dextroamphetamine, no significant decrements were observed with the operational-level combined dose used in this study (0.4 mg oral scopolamine and 5.0 mg oral dextroamphetamine.) The controversy over the use of combination drug therapy in this environnment is discussed along with the indications for further research based on the findings.

Schmedtje, John F., Jr.↗

Fallible humans and vulnerable systems - Lessons learned from aviation

It is suggested that the problems being experienced in complex automatic systems are essentially due to the failure of information management and communication. The failure covers the entire spectrum: display devices and techniques, coding information so as to reduce human error, and information economy, i.e., resisting the temptation to bombard the operator with unlimited information simply because the system possesses the capability to do so. Since there has been great progress in hardware engineering, it is suggested that further attention is needed in the 'soft' side of systems. The approach should focus on (1) preventing human cognitive slips and (2) making the systems less vulnerable to such slips when they do occur. Most of the examples are taken from studies of cockpit automation.

Wiener, Earl L.↗

A Programming Environment Evaluation Methodology for Object-Oriented Systems

The object-oriented design strategy as both a problem decomposition and system development paradigm has made impressive inroads into the various areas of the computing sciences. Substantial development productivity improvements have been demonstrated in areas ranging from artificial intelligence to user interface design. However, there has been very little progress in the formal characterization of these productivity improvements and in the identification of the underlying cognitive mechanisms. The development and validation of models and metrics of this sort require large amounts of systematically-gathered structural and productivity data. There has, however, been a notable lack of systematically-gathered information on these development environments. A large part of this problem is attributable to the lack of a systematic programming environment evaluation methodology that is appropriate to the evaluation of object-oriented systems.

Dominick, Wayne D.↗

The human factors of color in environmental design: A critical review

The literature on environmental color to enhance habitability in the design of Space Station interiors is reviewed. Some 200 studies were examined to determine the relative contributions of the three dimensions of color (hue, saturation, and brightness or lightness) to responses to environmental colorations. Implications of the study for color usage in novel settings and locales include: (1) There are no hard-wired linkages between environmental colors and particular judgmental or emotional states; (2) Perceptual impressions of color applications can, however, affect experiences and performances in settings; (3) Color behavior studies cannot yet specify an optimal color scheme, but instead must consider differing objectives, the relative importance of each, and design features such as the coordination of geometry, color, texture, etc.; (4) Some color-behavior effects are governed by low-level retinal and limbal mechanisms as well as by cognitive processes; and (5) Colors should first be specified in terms of what they are to do instead of what they are. Some exercise of choice is therefore needed to establish a sense of personal competence in the setting, since color must be ultimately be accepted by the people who are to live with it.

Wise, Barbara K.↗

Design of a simulation environment for laboratory management by robot organizations

This paper describes the basic concepts needed for a simulation environment capable of supporting the design of robot organizations for managing chemical, or similar, laboratories on the planned U.S. Space Station. The environment should facilitate a thorough study of the problems to be encountered in assigning the responsibility of managing a non-life-critical, but mission valuable, process to an organized group of robots. In the first phase of the work, we seek to employ the simulation environment to develop robot cognitive systems and strategies for effective multi-robot management of chemical experiments. Later phases will explore human-robot interaction and development of robot autonomy.

Zeigler, Bernard P.↗

Ada and knowledge-based systems: A prototype combining the best of both worlds

A software architecture is described which facilitates the construction of distributed expert systems using Ada and selected knowledge based systems. This architecture was utilized in the development of a Knowledge-based Maintenance Expert System (KNOMES) prototype for the Space Station Mobile Service Center (MSC). The KNOMES prototype monitors a simulated data stream from MSC sensors and built-in test equipment. It detects anomalies in the data and performs diagnosis to determine the cause. The software architecture which supports the KNOMES prototype allows for the monitoring and diagnosis tasks to be performed concurrently. The basic concept of this software architecture is named ACTOR (Ada Cognitive Task ORganization Scheme). An individual ACTOR is a modular software unit which contains both standard data processing and artificial intelligence components. A generic ACTOR module contains Ada packages for communicating with other ACTORs and accessing various data sources. The knowledge based component of an ACTOR determines the role it will play in a system. In this prototype, an ACTOR will monitor the MSC data stream.

Brauer, David C.↗