Search NASA⌕ Search

SEARCH · Search NASA

Results for “workload”

Search indexed NASA NTRS and DOE OSTI research on propulsion, heat transfer, battery materials and energy systems. Follow report and document links to the original sources.

Quote a phrase for an exact phrase match. Source license links do not imply unrestricted reuse.

At least 127 records · Page 7

The effects of acceleration stress on human workload and manual control

The effects of +Gz stress on operator task performance and workload were assessed. Subjects were presented a two dimensional maze and were required to solve it as rapidly as possible (by moving a light dot through it via a trim switch on a control stick) while under G-stress at levels from +1 Gz to +6 Gz. The G-stress was provided by a human centrifuge. The effects of this stress were assessed by two techniques; (1) objective performance measures on the primary maze-solving task, and (2) subjective workload measures obtained using the subjective workload assessment technique (SWAT). It was found that while neither moderate (+3 Gz) nor high (+5 Gz and +6 Gz) levels of G-stress affected maze solving performance, the high G levels did increase significantly the subjective workload of the maze task.

Gill, R. T.↗

Event-related potential indices of workload in a single task paradigm

Many previous studies of both behavioral and physiological correlates of cognitive workload have burdened subjects with a contrived secondary task in order to assess the workload of a primary task. The present study investigated event-related potential (ERP) indices of workload in a single task paradigm. Subjects monitored changing digital readouts for values that went 'out-of-bounds'. The amplitude of a long-latency positivity in the ERPs elicited by readout changes increased with the number of readouts being monitored. This effect of workload on ERPs is reported, along with plans for additional analyses to address theoretical implications.

Horst, R. L.↗

Causes of dissociation between subjective workload measures and performance - Caveats for the use of subjective assessments

Dissociations between subjective workload assessments and performance were investigated. The difficulty of a Sternberg memory search task was manipulated by varying stimulus presentation rate, stimulus discernibility, value of good performance, and automaticity of performance. All Sternberg task conditions were performed both alone and concurrently with a tracking task. Bipolar subjective workload assessments were collected. Dissociations between workload and performance were found related to automaticity, presentation rate, and motivation level. The results were interpreted as supporting the hypothesis that the specific cognitive processes responsible for subjective assessments can differ from those responsible for performance. The potential contamination these dissociations could inflict on operational workload assessments is discussed.

Vidulich, M. A.↗

Techniques of subjective workload assessment - A comparison of two methodologies

With increasing complexity of systems, evaluation techniques based on close examination of an operator's performance become more and more difficult to perform, and it is much easier to base on evaluation of a workload on the opinion of the operator involved in performing the task. The present paper has the objective to compare two of the general subjective workload assessment techniques which have been developed. One of these techniques, the Subjective Workload Assessment Technique (SWAT), has been developed primarily at the USAF Aerospace Medical Research Laboratory for use in cockpit environments. The second technique, the NASA weighted-bipolar technique, is a development tool to examine the underlying relationships among many factors. One of the two goals of the study is concerned with the general validity of subjective workload assessments, while, according to the second goal, any particular strengths or weaknesses with respect to either of the two techniques are to be observed. It is concluded that both techniques appear to be worthwhile.

Vidulich, M. A.↗

The relationship between workload and training - An introduction

This paper reviews the relationships among workload, performance, and training. Its goal is to introduce the concepts of workload and training and to suggest how they may be related. It suggests some of the practical and theoretical benefits to be derived from their joint consideration. Training effectiveness can be improved by monitoring trainee workload and the reliability of workload predictions, and measures can be improved by identifying and controlling the training levels of experimental subjects.

Hart, Sandra G.↗

Workload - An examination of the concept

The relations between task difficulty and workload and workload and performance are examined. The architecture and limitations of the central processor are discussed. Various procedures for measuring workload are described and evaluated. Consideration is given to normative and descriptive approaches; subjective, performance, and arousal measures; performance operating characteristics; and psychophysiological measures of workload.

Gopher, Daniel↗

A closed-loop causal model of workload based on a comparison of fuzzy and crisp measurements techniques

Fuzzy and crisp measurements of workload are compared for a tracking task that varied in bandwidth and order of control. Fuzzy measures are as powerful as crisp measures, and can under certain conditions give extra insights into workload causality. Both methods suggest that workload arises in a system in which effort, performance, difficulty, and task variables are linked in a closed loop. Marked individual differences were found. Future work on the fuzzy measurement of workload is justified.

Moray, Neville↗

Timesharing performance as an indicator of pilot mental workload

The research was performed in two simultaneous phases, each intended to identify and manipulate factors related to operator mental workload. The first phase concerned evaluation of attentional deficits (workloads) in a timesharing task. Work in the second phase involved incorporating the results from these and other experiments into an expert system designed to provide workload metric selection advice to nonexperts in the field interested in operator workload. The results of the experiments conducted are summarized.

Casper, Patricia A.↗

Decision support for workload assessment - Introducing WC FIELDE

Currently there is a great demand for mental workload evaluation in the course of system design and modification. In light of this demand, a microprocessor-based decision support system has been created called WC FIELDE: Workload Consultant for FIELD Evaluation. The system helps the user select workload measures appropriate to his or her application from the large pool of currently available techniques. Both novices and those with some workload experience may benefit from using WC FIELDE, since the system's operation is entirely transparent and all rules involved in the decision process are available for the user to examine. WC FIELDE recommends several assessment methodologies in decreasing order of appropriateness, and provides additional information on each measure at the end of the program in the form of text files.

Casper, Patricia A.↗

Absolute magnitude estimation and relative judgement approaches to subjective workload assessment

Two rating scale techniques employing an absolute magnitude estimation method, were compared to a relative judgment method for assessing subjective workload. One of the absolute estimation techniques used was an unidimensional overall workload scale and the other was the multidimensional NASA-Task Load Index technique. Thomas Saaty's Analytic Hierarchy Process was the unidimensional relative judgment method used. These techniques were used to assess the subjective workload of various single- and dual-tracking conditions. The validity of the techniques was defined as their ability to detect the same phenomena observed in the tracking performance. Reliability was assessed by calculating test-retest correlations. Within the context of the experiment, the Saaty Analytic Hierarchy Process was found to be superior in validity and reliability. These findings suggest that the relative judgment method would be an effective addition to the currently available subjective workload assessment techniques.

Vidulich, Michael A.↗

Individual differences and subjective workload assessment - Comparing pilots to nonpilots

Results by two groups of subjects, pilots and nonpilots, for two subjective workload assessment techniques (the SWAT and NASA-TLX tests) intended to evaluate individual differences in the perception and reporting of subjective workload are compared with results obtained for several traditional personality tests. The personality tests were found to discriminate between the groups while the workload tests did not. It is concluded that although the workload tests may provide useful information with respect to the interaction between tasks and personality, they are not effective as pure tests of individual differences.

Vidulich, Michael A.↗

Field study of communication and workload in police helicopters - Implications for AI cockpit design

This paper reports on the work performed by civilian helicopter crews, using audio and video recordings and a variety of workload measures (heart rate and subjective ratings) obtained in a field study of public service helicopter missions. The number and frequency of communications provided a significant source of workload. This is relevant to the design of automated cockpit systems, since many designs presuppose the use of voice I/O systems. Fluency of communications (including pauses, hesitation markers, repetitions, and false starts) furnished an early indication of the effects of fatigue. Three workload measures were correlated to identify high workload segments of flight, and to suggest alternate task allocations between crew members.

Linde, Charlotte↗

Crew workload-management strategies - A critical factor in system performance

This paper reviews the philosophy and goals of the NASA/USAF Strategic Behavior/Workload Management Program. The philosophical foundation of the program is based on the assumption that an improved understanding of pilot strategies will clarify the complex and inconsistent relationships observed among objective task demands and measures of system performance and pilot workload. The goals are to: (1) develop operationally relevant figures of merit for performance, (2) quantify the effects of strategic behaviors on system performance and pilot workload, (3) identify evaluation criteria for workload measures, and (4) develop methods of improving pilots' abilities to manage workload extremes.

Hart, Sandra G.↗

Dissociation revisited - Workload and performance in a simulated flight task

The multiple resource model has been used as the theoretical basis for interpreting single-to-dual task changes in measures of performance and workload ratings. Inconsistent relationships among these measures have been termed dissociation. It is possible they are an artifact of the way performance and workload measures are collected; performance measures are available for the components of a complex task whereas workload ratings are integrated across all of the tasks performed within an interval of time. This study compared component ratings with global ratings and found that component ratings provide better information about subjects' task strategies and in interpreting the resultant relationships between workload ratings and performance.

King, Teresa↗

Cognitive consequences of clumsy automation on high workload, high consequence human performance

The growth of computational power has fueled attempts to automate more of the human role in complex problem solving domains, especially those where system faults have high consequences and where periods of high workload may saturate the performance capacity of human operators. Examples of these domains include flightdecks, space stations, air traffic control, nuclear power operation, ground satellite control rooms, and surgical operating rooms. Automation efforts may have unanticipated effects on human performance, particularly if they increase the workload at peak workload times or change the practitioners' strategies for coping with workload. Smooth and effective changes in automation requires detailed understanding of the congnitive tasks confronting the user: it has been called user centered automation. The introduction of a new computerized technology in a group of hospital operating rooms used for heart surgery was observed. The study revealed how automation, especially 'clumsy automation', effects practitioner work patterns and suggest that clumsy automation constrains users in specific and significant ways. Users tailor both the new system and their tasks in order to accommodate the needs of process and production. The study of this tailoring may prove a powerful tool for exposing previously hidden patterns of user data processing, integration, and decision making which may, in turn, be useful in the design of more effective human-machine systems.

Cook, Richard I.↗

Operator strategies under varying conditions of workload

An attempt was made to operationally define and measure strategic behavior in a complex multiple task environment. The Multi-Attribute Task battery was developed to simulate various aspects of flight and consisted of an auditory communication task, monitoring tasks, a tracking tasks, a resource management task which allowed a wide range of responding patterns, and a scheduling window which allowed operators to predict changes in workload. This battery was validated for its sensitivity to strategic behavior, and baseline measures for each individual task were collected. Twenty-four undergraduate and graduate students then performed the battery for four 64 minute sessions which took place over a period of 2 days. Each subject performed the task battery under four levels of workload, which were presented for equal lengths of time during all four sessions. Results indicated that in general, performance improves as a function of experience with the battery, but that performance decreased as workload level increased. The data also showed that subjects developed strategies for responding to the resource management task which allowed them to manage the high workload levels more efficiently. This particular strategy developed over time but was also associated with errors of complacency. These results are presented along with implications for the aviation field and areas of future research.

Arnegard, Ruth J.↗

Pilot Mental Workload with Predictive System Status Information

Research has shown a strong pilot preference for predictive information of aircraft system status in the flight deck. However, the mental workload associated with using this predictive information has not been ascertained. The study described here attempted to measure mental workload. In this simulator experiment, three types of predictive information (none, whether a parameter was changing abnormally, and the time for a parameter to reach an alert range) and four initial times to a parameter alert range (1 minute, 5 minutes, 15 minutes, and ETA+45 minutes) were tested to determine their effects on subjects mental workload. Subjective workload ratings increased with increasing predictive information (whether a parameter was changing abnormally or the time for a parameter to reach an alert range). Subjective situation awareness decreased with more predictive information but it became greater with increasing initial times to a parameter alert range. Also, subjective focus changed depending on the type of predictive information. Lastly, skin temperature fluctuated less as the initial time to a parameter alert range increased.

Trujillo, Anna C.↗

Using Neural Networks to Explore Air Traffic Controller Workload

When a new system, concept, or tool is proposed in the aviation domain, one concern is the impact that this will have on operator workload. As an experience, workload is difficult to measure in a way that will allow comparison of proposed systems with those already in existence. Chatterji and Sridhar (2001) suggested a method by which airspace parameters can be translated into workload ratings, using a neural network. This approach was employed, and modified to accept input from a non-real time airspace simulation model. The following sections describe the preparations and testing work that will enable comparison of a future airspace concept with a current day baseline in terms of workload levels.

Martin, Lynne↗