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At least 19 records

A Review of the Customer Experience at Public Charging Stations and its Effects on Electric Vehicle Purchase and Use

The electric vehicle (EV) market in the U.S. has grown rapidly. However, poor public charging reliability could challenge achieving widespread adoption. We reviewed peer-reviewed articles and market research reports to understand how the public charging experience affects the willingness to purchase EVs among first-time buyers and current owners. Ample literature identifies the measures of the public charging experiences, characterizes the current public charging experience, and identifies the effect of infrastructure availability on EV purchase decisions. However, there is no causal evidence linking the customer experience at public chargers to purchase decisions or intentions for current EV owners or prospective buyers.

33 ADVANCED PROPULSION SYSTEMS↗

Public charging infrastructure for plug-in electric vehicles: What is it worth?

A lack of charging infrastructure is an important barrier to the growth of the plug-in electric vehicle (PEV) market. Public charging infrastructure has tangible and intangible value, such as reducing range anxiety or building confidence in the future of the PEV market. Quantifying the value of public charging infrastructure can inform analysis of investment decisions and can help predict the impact of charging infrastructure on future PEV sales. Estimates of willingness to pay (WTP) based on stated preference surveys are limited by consumers' lack of familiarity with PEVs. As an alternative, we focus on quantifying the tangible value of public PEV chargers in terms of their ability to displace gasoline use for PHEVs and to enable additional electric (e-) vehicle miles for BEVs, thereby mitigating the limitations of shorter range and longer recharging time. Simulation studies provide data that can be used to quantify e-miles enabled by public chargers and the value of additional e-miles can be inferred from econometric estimates of WTP for increased vehicle range. Functions are synthesized that estimate the WTP for public charging infrastructure by plug-in hybrid and battery electric vehicles, conditional on vehicle range, annual vehicle travel, pre-existing charging infrastructure, energy prices, vehicle efficiency, and household income. A case study based on California's public charging network in 2017 indicates that, to the purchaser of a new BEV with a 100-mile range and home recharging, existing public fast chargers are worth about $1500 for intraregional travel, and fast chargers along intercity routes are valued at over $6500.

33 ADVANCED PROPULSION SYSTEMS↗

Poor reliability of public charging stations can impede the growth of the electric vehicle market

How does the reliability of public charging infrastructure affect electric vehicle (EV) adoption? Substantial public and private investments are expanding EV charging networks, but concerns are growing about the poor reliability of existing chargers and its potential impacts on EV adoption. Using data from a nationwide survey, we employ a choice model to quantify the effects of perceived charging reliability on Americans’ intentions to purchase new or used EVs. By randomly assigning participants to receive information characterizing public charging as either very reliable or very unreliable, we show a causal effect of reliability perceptions on EV purchase intentions. In conclusion, we find that differences in perceived reliability are equivalent to changing price by 32 % of purchasing budget or changing range by 366 miles, underscoring the importance of reliable public charging.

29 ENERGY PLANNING, POLICY, AND ECONOMY↗

Deployment priority of public charging speeds for increasing battery electric vehicle usability

To inform charger deployment decisions, this paper aims to understand the potential utilization and deployment priority for public charging infrastructure. A data-driven Cumulative Public Recharging (CPR) model is developed to explore the travel patterns by using 2017 National Household Travel Survey data. Given the daily trip sequence, trip distance, and dwell times, the study examines the daily expected driving range and BEV feasibility under different charging speeds, battery capacity, and charging behaviors. The results suggest that more advanced public chargers increase the daily expected driving range. Home charging is sufficient for most daily short-distance trips while public chargers are still needed for medium- and long-distance trips. Extreme fast charging (xFC) may not be necessary for people with home charging but could be more useful for people without home charging and for urgent charging. In conclusion, xFC becomes even less important to drivers with longer BEV ranges, a finding that contradicts conventional thinking.

33 ADVANCED PROPULSION SYSTEMS↗

Customer Experience at Public Charging Stations and Its Effects on the Purchase and Use of Electric Vehicles

To support the ChargeX Consortium’s mission to measure and significantly improve the reliability and usability of public charging infrastructure in North America, researchers in the consortium from the University of Washington (UW) reviewed the published literature and data from consortium members to evaluate how the consumer experience at public fast charging stations influences electric vehicle (EV) adoption.

33 ADVANCED PROPULSION SYSTEMS↗

Evaluating Electric Vehicle Public Charging Utilization in the United States Using the EV WATTS Dataset: Preprint

The utilization of electric vehicle (EV) charging in the United States is a rapidly evolving puzzle further complicated by changes in travel habits brought on by the global COVID-19 pandemic. The EV WATTS dataset is the largest publicly available dataset on the utilization of EV charging in the United States and provides key insights into the changing patterns of public vehicle charging and vehicle use as EV range increases, commute patterns evolve, and more infrastructure becomes available.

ADVANCED PROPULSION SYSTEMS↗

Electrifying New York City Ride-Hailing fleets: An examination of the need for public fast charging

This report assesses the scale of public fast charging needed to electrify approximately 20,000 vehicles across the yellow cab and for-hire segments in New York City. The analysis considers real-world trip data in conjunction with driver home locations, overnight charging access rates, driver schedules, and more. Outcomes indicate that the existing charging network in New York City is not adequate even in the most optimistic scenario; 1,054 150-kW ports are required when 15% of drivers have access to overnight charging, whereas 367 150-kW ports are needed when 100% of drivers have access. Results also indicate that although charging is demanded in areas nearby high trip demand, fast charging ports are also demanded in areas near driver residences as a supplement for home charging in scenarios with limited overnight charging access. These findings motivate investment into both overnight charging and public fast charging to meet the charging demands of ride-hailing fleets.

29 ENERGY PLANNING, POLICY, AND ECONOMY↗

Siting and sizing of public–private charging stations impacts on household and electric vehicle fleets

To facilitate the provision of electric vehicle charging stations (EVCS) in urban areas, this study investigates the benefits of co-locating fleet-owned chargers with public charging stations to enable construction incentives and cord-sharing cost savings. Shared EVCS can serve charging demand from both user types: private (household) EV owners and those managing fleet vehicles – like shared and fully automated EV (SAEV) fleets. Using POLARIS to simulate all person-travel across the 6-county Austin, Texas region, new EVCS were sited and sized with DC fast-charging (DCFC) plugs to lower operating and construction costs while providing public + private (PP) service across an 81-square-mile core geofence (where 200 SAEVs were active) over 24-hour days. When co-location is permitted, 115 DCFC cords were added to the 23 existing (publicly available) stations to enable SAEVs and household EVs (HHEVs) charging access, within the geofence. Each 250-mile-range SAEV was simulated to travel an average of 330 miles per day, serve over 92 person-trips, and recharge 2.7 times a day (for 2.4 h per session). The new DCFC plugs were primarily added to public EVCS at shopping centers and schools, and in residential settings along freeways. The average plug served 4.8 EVs per day. Most co-located PP EVCS permitted immediate (no-wait) charging, except for 2 stations along freeways that averaged 8 min of wait time to begin charging. In conclusion, the co-location strategy lowered fleet owners’ initial EVCS construction costs by 12 % (thanks to cord-sharing to avoid cord duplication), while reducing SAEV wait times to just 3.1 min (versus 10.7 min if SAEV managers had to build and operate their own EVCS).

EV charging modeling↗

Electric Vehicle Charging Demand in the Chicago Metropolitan Area through 2030

This report outlines the collaborative efforts between Argonne National Laboratory and Exelon in advancing the Agent-Based Transportation Energy Analysis Model (ATEAM). Aligning with ComEd’s beneficial electrification plan, this study developed eight scenarios to access the temporal and spatial distribution of charging load and demand stemming from the widespread adoption of battery electric vehicles (BEV) adoption, augmented public charging infrastructure deployment, and increased multi-unit dwelling (MUD) charging availability. Enhancements to the ATEAM model encompassed the simulation of multiple days of travel behavior, estimation of total public charging infrastructure needs, user interface refinements, and output tracking at both vehicle and charging station levels. The total electricity consumption for residential and public charging to support over 800,000 BEVs in Chicago in 2029 is projected at approximately 10.2 GWh. Enhanced MUD home charging accessibility (70%) amplifies the home charging load in the study area by 1.5% compared to the baseline scenario (10%). The widespread adoption of BEVs reduces peak charging loads, owing to their inclusion across households with diverse income levels, thus fostering a more dispersed charging activity pattern. However, widespread BEV adoption increases the peak home charging load in areas with lower median household incomes, reflecting a higher BEV concentration in these locales and, subsequently, heightened peak charging demands. In the Widespread BEV adoption scenario, fewer census tracts exhibit elevated peak loads for combined home and public charging, indicating a more even distribution of charging demand across the study area. Predominantly, peak loads for combined charging—both home and public— occur between 2 p.m. and 10 p.m. across all scenarios, encompassing the majority of census tracts.

32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATI↗

There's No Place Like Home: Residential Parking, Electrical Access, and Implications for the Future of Electric Vehicle Charging Infrastructure

In March 2021, the cumulative sale of plug-in electric vehicles (PEVs), including plug-in hybrid electric vehicles (PHEV) and battery electric vehicles (BEV), reached 1.8 million in the United States (Argonne National Laboratory 2021). However, PEV adoption is still in its infancy; its market share has just reached around 3% of new light-duty vehicle (LDV) sales by the end of 2020 (Alliance for Automotive Innovation 2021). Current trends suggest that PEV market share in the United States is increasing. The U.S. Energy Information Administration's (EIA's) 2020 Annual Energy Outlook forecasts PEV registrations to exceed 8 million vehicles by 2030 (AEO 2020). PEV adoption is expected to be led by states that are regulating the sale of zero emission vehicles (ZEVs) (California Air Resources Board). California continues to push for more aggressive ZEV regulations; the state recently issued an executive order aimed at 100% of LDV sales being ZEVs by 2035 (Office of Governor Newsom). At the federal level, the Biden administration has shown great ambition in encouraging broader electric vehicle (EV) adoption, including setting the goal of installing 500,000 new chargers nationwide (The White House 2021). Access to charging infrastructure is consistently cited as one of the primary barriers to the increased sale of PHEVs and BEVs (Carley et al. 2019). In the United States, PEV charging options are often described using a pyramid structure, with residential charging as the foundation, workplace charging in the middle, and public charging on top (Figure 1). The existing electricity system, which generates, transmits, and distributes electric fuel to residential households, has helped PEVs partially overcome the "chicken and egg" conundrum that has haunted other alternative fuels. Viable home access to electric charging is also an important equity issue, because non-residential PEV charging options (e.g., workplace or public charging stations) are generally more expensive. Households without residential charging access may experience higher total cost of PEV ownership if non-residential charging options are more costly.

33 ADVANCED PROPULSION SYSTEMS↗

Cost of convenience in long-dwell public electric vehicle charging

This paper presents a comprehensive methodology for quantifying trade offs between the cost of charging at public Level-2 charging stations and the inconvenience of using those stations. The paper also includes a methodology for generating synthetic travel itineraries of tens of thousands of drivers and for sizing and placing charging infrastructure to support those itineraries. Inconvenience is quantified by a weighted sum of the time a driver spends traveling between their intended destination and the charging station; weights are derived from the activity interrupted by the driver’s need to move their car. We demonstrate a trade off between cost of charging and inconvenience by varying how far away from their destination drivers are willing to charge. Our results demonstrate the importance of access to stations and suggest that other methods for increasing access, such as increasing the spatial density of stations, could significantly impact charging cost and inconvenience. Moreover, average energy cost may be reduced by introducing managed charging, which also affects inconvenience. The framework presented here can be used to evaluate the overlapping effects of both access and charge management. Furthermore, the framework can be easily extended to include additional factors such as capital costs, enabling thorough evaluation and planning of regional Level-2 charging networks.

32 - ENERGY CONSERVATION, CONSUMPTION, AND UTILIZA↗

Public EV Charging Station Site Selection Checklist

The Joint Office of Energy and Transportation (Joint Office) provides technical assistance on planning and implementation of a national network of electric vehicle (EV) chargers and zero-emission fueling infrastructure, as well as zero-emission transit and school buses. There are several considerations that should be addressed when selecting a site for EV charging stations. The following is a checklist to assist with site selection for publicly available EV charging stations.

ADVANCED PROPULSION SYSTEMS↗

How to support EV adoption: Tradeoffs between charging infrastructure investments and vehicle subsidies in California

Supporting the adoption of zero-emission vehicle (ZEVs), including plug-in electric vehicles (EVs), has become a priority for governments due to their ability to reduce petroleum demand, improve air quality, and reduce carbon dioxide (CO2) emissions. Optimal strategies to accelerate EV adoption must weigh the relative value of alternative policy mechanisms to consumers, including public charging infrastructure and vehicle purchase subsidies. We use a historically validated light-duty vehicle consumer choice tool, the ADOPT model, to simulate personal light-duty vehicle adoption and related emissions in California. ADOPT is updated to incorporate a quantification of the tangible value of public charging infrastructure, allowing us to simulate the impact of investments in public charging infrastructure and vehicle purchase subsidies under different scenarios. We show that both policies result in increased EV adoption, with the most effective policy varying depending on vehicle technology assumptions. Under conservative technology improvement assumptions, infrastructure investments are most effective in promoting EV sales and reducing CO2 emissions, while under optimistic technology improvement assumptions a combination of infrastructure and subsidies best supports EV sales and CO2 emission reductions.

29 ENERGY PLANNING, POLICY, AND ECONOMY↗

Piecewise Linear Optimization for Public EV Charging Depots in Different Utility Environments

With the proliferation of electric vehicles (EVs), EV supply equipment technology is being pushed to increasingly higher power levels, such as extreme fast charging (XFC) at 300kW or more. As more public XFC depots are connected to electric distribution systems, utility operators will mitigate their impact with pricing schemes and programs such as demand response, demand charges, and time-varying prices. In this paper we describe an XFC management system that combines an on-site battery energy storage system and an optimization application that minimizes the cost to operate the depot in light of the utility pricing programs. We have designed the optimizer specially to use fast and simple linear programming so that it can be deployed to low-cost computing platforms. We also describe how several utility pricing schemes are integrated into a single piecewise model, reducing the engineering effort to implement the optimizer in different utility environments.

32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATI↗

What Shapes Transportation Charging Infrastructure Availability? Evidence from Tennessee

This study examines how community, travel, and freight characteristics relate to public charging infrastructure availability across Tennessee ZIP codes. We link Alternative Fuels Data Center station locations with traffic, socioeconomic, demographic, commuting, and freight employment data to build a ZIP code-level dataset. Ordinary least squares regression captures variation in chargers per 10,000 residents (R2=0.311). Quantile regressions at the 25th, 50th, and 75th percentiles, with pseudo R2 values up to 0.099, show that the determinants of infrastructure availability differ across low-, medium-, and high-availability areas. Percent female, percent car commuters, average household size, and median age are negatively associated with charging availability across much of the distribution. Truck traffic is positively associated only in lower-availability ZIP codes, while vehicle miles traveled shifts from a negative association at the lower end of the distribution to a positive association at the upper end. The results provide insight into how public charging deployment aligns with community characteristics, mobility demand, and freight activity across Tennessee. Future work can distinguish charger types and power levels, incorporate land-use and temporal rollout patterns, and examine how charging infrastructure needs differ across urban and rural contexts.

Calderón, Oriana [University of Tennessee, Knoxvil↗

Public electric vehicle charging station utilization in the United States

The utilization of electric vehicle (EV) charging equipment is a key driver of charging station economics, but current trends and factors related to the utilization of public charging infrastructure in the United States are not well understood. This study analyzes EV charging data from 3,705 nationwide public Level 2 (L2) and direct current fast charging (DCFC) stations over 2.5 years (2019-2022), observing utilization patterns over time. Regression analysis is used to assess the relationships between station utilization and several contextual and environmental factors. We conclude that local EV adoption is a strong indicator of utilization; L2 station utilization decreases with the size of the local charging network, while DCFC stations are less affected; and increased charging power has a greater effect on utilization for DCFC stations than L2. This study fills a critical research gap by reporting updated public charging station utilization statistics and analysis for the U.S. market.

33 ADVANCED PROPULSION SYSTEMS↗

Time Matters: A Survival Analysis of Public Electric Vehicle Charging Infrastructure Utilization

The rapid adoption of plug-in electric vehicles (PEVs) places significant demands on public charging infrastructure, making it critical to understand and optimize charger utilization. This study provides one of the most comprehensive analyses of charging behavior to date by applying a survival analysis to a dataset of nearly 16 million level 2 (L2) and direct current (DC) fast charger sessions across the United States from 2017 to 2022. Using Kaplan-Meier curves and log rank tests, our analysis reveals statistically significant and distinct duration patterns influenced by charger type, time of day, and day of the week. We find that L2 charging sessions exhibit high variability tied to venue type, whereas DC sessions are more uniform, typically lasting 30-45 min. This study introduces the operational efficiency score (OES), a metric for standardizing the performance evaluation of charging stations. Our findings offer actionable insights for optimizing charger deployment, developing dynamic pricing strategies to reduce vehicle dwell time, and improving load management for grid operators, ultimately enhancing the efficiency and availability of public charging infrastructure.

32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATI↗