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At least 19 records

Networks consolidation program: Maintenance and Operations (M&O) staffing estimates

The Mark IV-A consolidate deep space and high elliptical Earth orbiter (HEEO) missions tracking and implements centralized control and monitoring at the deep space communications complexes (DSCC). One of the objectives of the network design is to reduce maintenance and operations (M&O) costs. To determine if the system design meets this objective an M&O staffing model for Goldstone was developed which was used to estimate the staffing levels required to support the Mark IV-A configuration. The study was performed for the Goldstone complex and the program office translated these estimates for the overseas complexes to derive the network estimates.

Goodwin, J. P.↗

Staffing the ISS Control Centers: Lessons Learned from Long-Duration Human Space Flight

The International Space Station (ISS) has been in operation with a permanent human presence in space for over five years, and plans for continued operations stretch ten years into the future. Ground control and support operations are, likewise, a 15-year enterprise. This long-term, 24-hour per day, 7 day per week support has presented numerous challenges in the areas of ground crew training, initial and continued certification, and console staffing. The Mission Control Center in Houston, Texas and the Payload Operations Center in Huntsville, Alabama have both tackled these challenges, with similar, yet distinct, approaches. This paper describes the evolution of the staffing and training policies of both control centers in a chronological progression. The relative merits and shortcomings of the various policies employed are discussed and a summary of "lessons learned" is presented. Finally, recommendations are made as best practices for future long-term space missions.

Olsen, Carrie D.↗

Project-domain Science Traceability and Alignment Framework (P-STAF): Analysis of a Payload Architecture

Large science-focused space missions often have multiple instruments working together to address broad science goals. Systems engineers on these types of projects must work with the project scientists to evaluate trades and make decisions that result in a system that efficiently serves the mission science goals. This collaboration is more effective if the systems engineers understand both the traceability from the L1 customer requirements to the selected instruments and the contributions of each instrument in the context of the whole payload suite. These relationships might be understood implicitly by the science team on a project, but there is value in formally codifying them so this understanding can be accessed and formally analyzed by a broader systems engineering effort. We first described a framework for this communication, called the Project-domain Science Traceability and Alignment Framework (P-STAF), in the IEEE 2017 paper “A Framework for Extending the Science Traceability Matrix: Application to the Planned Europa Mission.” This paper shows how that basic framework can be leveraged to not only formally capture these relationships between the instruments and the customer needs, but also how that information can be codified in an analyzable graph that can be queried to provide a better understanding of mission risks and scope. This work was drawn from the application of P-STAF to the Europa Clipper mission, but generic example networks are used to illustrate the power of this technique.

Reinholtz, Kirk↗

Staffing implications of software productivity models

The attributes of software project staffing and productivity implied by equating the effects of two popular software models in a small neighborhood of a given effort-duration point are investigated. The first model presupposes that organizational productivity decreases as a function of the project staff size due to interfacing and intercommunication. The second, the so-called software equation, relates the product size to effort and duration through a power law tradeoff formula. The conclusions that may be reached by assuming that both of these describe project behavior, the former as a global phenomenon and the latter as a localized effect in a small neighborhood of a given effort duration point, are that (1) there is a calculable maximum effective staff level, which, if exceeded, reduces the project production rate, (2) there is a calculable maximum extent to which effort and time may be traded effectively, (3) it becomes ineffective in a practical sense to expend more than an additional 25 to 50% of resources in order to reduce delivery time, and (4) the team production efficiency can be computed directly from the staff level, the slope of the intercommunication loss function, and the ratio of exponents in the software equation.

Tausworthe, R. C.↗

Staffing Strategies for Maintenance of Critical Software Systems at the Jet Propulsion Laboratory

The Mission Design and Navigation Software Group at the Jet Propulsion Laboratory (JPL) maintains mission critical software systems. We have good empirical data and models for maintenance demand—when defects will occur, how many and how severe they will be, and how much effort is needed to address them. However, determining the level of staffing needed to address maintenance issues is an ongoing challenge and is often done ad-hoc. There are two common strategies are (1) reactive – add/remove staff as needed to respond to maintenance issues, and (2) capacitive – retain a given staff size to address issues as they occur, proactively address issues and prevent defects.

software maintenance↗

Organizing, staffing and initiating the program.

This paper describes and discusses those test laboratory management considerations prerequisite to test conduct and test reporting. These considerations are identified as (1) organizational requirements; they have to be determined, not only to implement a successful test program, but to match the communications needs of the other elements of the parent organization: (2) the role of supervision; decision making processes, types of decisions, and charters and role statements are presented: (3) planning; involves establishing objectives, definitions, procedures and the review and appraisal process: (4) delegation; some things cannot be delegated, others have to be.

Van Biene, F. K.↗

A Hybrid Cadre Concept for International Space Station (ISS) Operations

The International Space Station (ISS) is a continuously operating on-orbit facility, with a ten to fifteen year lifetime. The staffing and rotation concepts defined and implemented for the ISS program must take into account the unique aspects associated with long duration mission operations. Innovative approaches to mission design and operations support must be developed and explored which address these unique aspects. Previous National Aeronautics and Space Administration (NASA) man-based space programs, with the exception of Skylab, dealt primarily with short duration missions with some amount of down time between missions; e.g., Shuttle, Spacelab, and Spacehab programs. The ISS Program on the other hand requires continuous support, with no down time between missions. ISS operations start with the first element launch and continue through the end of the program. It is this key difference between short and long duration missions that needs to be addressed by the participants in the ISS Program in effectively and efficiently staffing the positions responsible for mission design and operations. The primary drivers considered in the development of staffing and rotation concepts for the ISS Program are budget and responsiveness to change. However, the long duration aspects of the program necessitate that personal and social aspects also be considered when defining staffing concepts. To satisfy these needs, a Hybrid Cadre concept has been developed and implemented in the area of mission design and operations. The basic premise of the Hybrid Cadre concept is the definition of Increment-Independent and Increment-Dependent cadre personnel. This paper provides: definitions of the positions required to implement the concept, the rotation scheme that is applied to the individual positions, and a summary of the benefits and challenges associated with implementing the Hybrid Cadre concept.

Hagopian, Jeff↗

A Framework for Extending the Science Traceability Matrix: Application to the Planned Europa Mission

One of the most critical functions of the systems engineering requirements process for a large multi-instrument science-driven space mission is to successfully communicate customer expectations into a comprehensive and traceable science requirements flowdown. These requirements are essential to communicating the constraints on the scope of the science investigations and clarifying how multiple instruments contribute to a given science goal. They also provide insight into how the science goals of the whole mission are affected by design choices. There is little specific guidance available on best practices for developing this science-driven flowdown. A unified Science Traceability Matrix (USTM) contains a significant amount of information that can be leveraged for that purpose, but the USTM was not designed to directly produce a complete science requirements flowdown. Thus, starting with the principles codified in a USTM, the authors propose a framework that directly maps into the requirements flowdown and supports broader systems engineering processes while retaining its meaning to the science team. This Science Traceability and Alignment Framework, or STAF, defines a set of common definitions and valid relationships to structure communication across the project. In addition, STAF populates a network of information that can be useful to support complex mission analysis activities such as fault protection. This work discusses the highest-level implementation of the STAF, the project-domain or P-STAF, which describes an approach to decomposing customer requirements into science requirements. The planned Europa Mission is used as a case study for the implementation of this framework and its potential benefits to a project.

Susca, Sara↗

Observations on Cost Modeling and Performance Measurement of Long Term Archives

This paper describes a prototype suite of Excel-based tools that could be used for estimating lifecycle costs for newly planned or modified long-term archival facilities. These tools may also prove valuable for monitoring the long-term performance of such facilities once operational. Cost estimation is by analogy, using statistical curve-fitting techniques across a database of comparable data activities. The database currently includes 29 operational data centers ranging from small (2 FTEs) to large (66 FTEs), and is readily expandable to include additional activities specifically involving data preservation and added value. Each comparable data center is described in terms of its staffing, throughput workload, archival and distribution requirements, levels of user service, overall complexity, degree of automation, and other data, comprising 94 distinct descriptors in all. The descriptors were developed by normalizing heterogeneous data from the various centers and mapping them into an Excel framework consistent with the OAIS reference model. A user-friendly tool is provided for generating input to and updating the comparables database. This tool can also be used to benchmark the performance (in terms of cost versus throughput) of an operational data center, and to update the staffing, cost and workload data on a periodic basis. The comparables database could thus provide a history of staffing and throughput over time, as a means of performance monitoring and providing feedback for continuous improvement. Ancillary tools are also provided for performing "what-if' cost exercises for planning purposes, and for graphical display of data and results. We provide a high-level description of the tools; present our experiences and observations on gathering the information and maintaining the database; and discuss how this tool set might be applied to long term archives.

Fontaine, Kathy↗

Automation of Hubble Space Telescope Mission Operations

On June 13, 2011, after more than 21 years, 115 thousand orbits, and nearly 1 million exposures taken, the operation of the Hubble Space Telescope successfully transitioned from 24x7x365 staffing to 815 staffing. This required the automation of routine mission operations including telemetry and forward link acquisition, data dumping and solid-state recorder management, stored command loading, and health and safety monitoring of both the observatory and the HST Ground System. These changes were driven by budget reductions, and required ground system and onboard spacecraft enhancements across the entire operations spectrum, from planning and scheduling systems to payload flight software. Changes in personnel and staffing were required in order to adapt to the new roles and responsibilities required in the new automated operations era. This paper will provide a high level overview of the obstacles to automating nominal HST mission operations, both technical and cultural, and how those obstacles were overcome.

Burley, Richard↗

Maintenance estimation methodology

A Rayleigh curve method of projection combined with a modified matrix method to forecast maintenance needs and required staffing levels is used. The curves generated by both methods are differenced to ascertain how much new work can be performed given the staffing live. Actual project data are compared to the projection to validate or modify the process.

Rone, K. Y.↗

Denver TMA assessment

This report describes the assessment of the Traffic Management Advisor (TMA) conducted at the Denver Center and TRACON, January 11-February 5, 1993. The assessment addressed the effectiveness of TMA for supporting various traffic management activities. At the Center, traffic management coordinators (TMC's) shadowed traffic operations, using TMA to make metering time and internal release decisions. At the TRACON, TMC's accessed TMA in an advisory mode for different planning activities such as staffing, distributing the traffic load, and changing the airport acceptance rate. These different opportunities for assessing TMA provide insight into TMA as a potential communication aid and planning tool. Findings from this assessment indicate that TMA can be used to support traffic management planning and decisions. TMC's at the center were able to use information provided by TMA to determine metering times as well as internal release times. At the TRACON, TMA supported decisions on airport configuration, airport acceptance rate, load distribution, proactive coordination with the center, and staffing. While findings of TMA use are generally positive, it must be kept in mind that this assessment is a snapshot in time. Not all TMA capabilities were assessed, nor were TMC's fully trained and knowledgeable on all features. Feature use will continue to evolve and strategies emerge as the TMC's gain experience with TMA over a variety of traffic situations and their understanding of TMA capabilities broadens with continued training.

Harwood, Kelly↗

Development of an automated control center for the EUVE mission

The Automated Project Operations Control Center (APOCC) was developed to enable automated data acquisition, ground system management and spacecraft health and safety monitoring. The control center will be used for the Extreme Ultraviolet Explorer (EUVE) project to reduce operations staffing from three to one shift per day, while maintaining the science return and performing routine health and safety monitoring activities. The staff reduction is expected to yield a cost reduction of 250,000 dollars per year in comparison with a fully staffed, 24 hour/day operation. The APOCC infrastructure was designed to be reusable and extensible. Configurable data items are stored in data bases and spacecraft-specific information is stored in a health and safety monitoring knowledge base.

Penafiel, Catherine↗

A modernized approach to meet diversified earth observing system (EOS) AM-1 mission requirements

From a flight dynamics perspective, the EOS AM-1 mission design and maneuver operations present a number of interesting challenges. The mission design itself is relatively complex for a low Earth mission, requiring a frozen, Sun-synchronous, polar orbit with a repeating ground track. Beyond the need to design an orbit that meets these requirements, the recent focus on low-cost, 'lights out' operations has encouraged a shift to more automated ground support. Flight dynamics activities previously performed in special facilities created solely for that purpose and staffed by personnel with years of design experience are now being shifted to the mission operations centers (MOCs) staffed by flight operations team (FOT) operators. These operators' responsibilities include flight dynamics as a small subset of their work; therefore, FOT personnel often do not have the experience to make critical maneuver design decisions. Thus, streamlining the analysis and planning work required for such a complicated orbit design and preparing FOT personnel to take on the routine operation of such a spacecraft both necessitated increasing the automation level of the flight dynamics functionality. The FreeFlyer(TM) software developed by AI Solutions provides a means to achieve both of these goals. The graphic interface enables users to interactively perform analyses that previously required many parametric studies and much data reduction to achieve the same result In addition, the fuzzy logic engine enables the simultaneous evaluation of multiple conflicting constraints, removing the analyst from the loop and allowing the FOT to perform more of the operations without much background in orbit design. Modernized techniques were implemented for EOS AM-1 flight dynamics support in several areas, including launch window determination, orbit maintenance maneuver control strategies, and maneuver design and calibration automation. The benefits of implementing these techniques include increased fuel available for on-orbit maneuvering, a simplified orbit maintenance process to minimize science data downtime, and an automated routine maneuver planning process. This paper provides an examination of the modernized techniques implemented for EOS AM-1 to achieve these benefits.

Newman, Lauri Kraft↗

A Modernized Approach to Meet Diversified Earth Observing System (EOS) AM-1 Mission Requirements

From a flight dynamics perspective, the EOS AM-1 mission design and maneuver operations present a number of interesting challenges. The mission design itself is relatively complex for a low Earth mission, requiring a frozen, Sun-synchronous, polar orbit with a repeating ground track. Beyond the need to design an orbit that meets these requirements, the recent focus on low-cost, "lights out" operations has encouraged a shift to more automated ground support. Flight dynamics activities previously performed in special facilities created solely for that purpose and staffed by personnel with years of design experience are now being shifted to the mission operations centers (MOCs) staffed by flight operations team (FOT) operators. These operators' responsibilities include flight dynamics as a small subset of their work; therefore, FOT personnel often do not have the experience to make critical maneuver design decisions. Thus, streamlining the analysis and planning work required for such a complicated orbit design and preparing FOT personnel to take on the routine operation of such a spacecraft both necessitated increasing the automation level of the flight dynamics functionality. The FreeFlyer(trademark) software developed by AI Solutions provides a means to achieve both of these goals. The graphic interface enables users to interactively perform analyses that previously required many parametric studies and much data reduction to achieve the same result. In addition, the fuzzy logic engine .enables the simultaneous evaluation of multiple conflicting constraints, removing the analyst from the loop and allowing the FOT to perform more of the operations without much background in orbit design. Modernized techniques were implemented for EOS AM-1 flight dynamics support in several areas, including launch window determination, orbit maintenance maneuver control strategies, and maneuver design and calibration automation. The benefits of implementing these techniques include increased fuel available for on-orbit maneuvering, a simplified orbit maintenance process to minimize science data downtime, and an automated routine maneuver planning process. This paper provides an examination of the modernized techniques implemented for EOS AM-1 to achieve these benefits.

Newman, Lauri Kraft↗