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NASA NTRSDate not supplied

A Queuing Theory Approach to Pilot-Controller Coordination for m:N Operations

In recent years, attention and interest by industry and researchers has grown in a control paradigm for remotely piloted aircraft termed “m:N operations.” In an m:N operation, a team of m remote pilots in command (RIPCs) collaboratively manage the flights of N aircraft. A consequence of an m:N concept of operations is that the RPICs will have to switch attention from one aircraft to another and from one task to another. Previous research in m:N operations has focused on the workload experienced by an RPIC and their level of situation awareness on their flights. Researchers have found that RPIC workload and situation awareness are generally sensitive to increasing N, although NASA’s Multi-Vehicle (m:N) Working Group has suggested that the driver of workload/situation awareness is the number of exceptions requiring human intervention as opposed to the value of N itself. In any case, a natural antecedent of workload is task load. In this paper, queueing theory is applied to a 1:N Urban Air Mobility (UAM) air taxi operation in order to estimate pilot task load for managing radio communications with air traffic controllers (ATCs) under increasing N. An M/M/1 queueing system is used to model the RIPC’s servicing of calls and clearance requests (e.g., departure, arrival, or airspace transition) to ATC for the N aircraft. Important parameters for the queueing model are the task arrival rate and the average service time for task completion. Radio communication times from past human-in-the-loop simulation studies are used to measure service times for a 1:4 and 1:12 UAM operation and to interpolate service times for 4 < N < 12. A Monte Carlo method is then employed, using the measured and interpolated service times, to estimate arrival rate and related queueing statistics. The paper concludes by considering the estimated queuing statistics, particularly the RPIC’s utilization (i.e., proportion of time actively servicing tasks), the length of the task queue over time, and the implications for task-balanced system design.

task load↗
NASA NTRSDate not supplied

DAA Use Case for Auto Cargo m:N Operations

A detect and avoid use-case was developed to highlight detect and avoid issues associated with m:N operations in the auto cargo domain. This work is being done in conjunction with industry partners and developed for the Operational Scenario and Environmental Description (OSED) for RTCA SC-228. The detect and avoid function is critical, required technology for unmanned aircraft to operation in the national airspace. RTCA SC-228 has published MOPS (phase 1 & 2) detailing the requirements and methods of compliance. This work will help address additional operational aspects of how/when DAA will be employed by unmanned systems. Specifically, this work focuses on “auto cargo” operations. Auto cargo, in this context, refers to regularly scheduled cargo-size aircraft that are flown remotely. The Remote Pilot In Command (RPIC), in this case, is responsible for multiple aircraft, flown simultaneously. The use-case details the use of DAA in this context, the potential issues and gaps that exist.

multi-vehicle control↗
NASA NTRSDate not supplied

Pathfinding for Airspace with Autonomous Vehicles (PAAV) + m:N Tabletop

The Pathfinding for Airspace with Autonomous Vehicles (PAAV) project is investigating how to integrate increasingly autonomous aircraft into the current air traffic management system. The project aims to help develop airspace procedures and technologies that are scalable to future autonomous operations. The purpose of this brief is to inform a working group on past and future PAAV efforts. The working group specializes in "m:N" operations, which refers to remote operations where one or more ground-based pilots cooperatively control multiple unmanned aircraft. The PAAV team will detail an upcoming tabletop exercise that is designed to elicit feedback from subject matter experts on current barriers to m:N operations for unmanned cargo operations and potential solutions to those obstacles. The working group will be given an opportunity to provide feedback on the objectives and methodology to be used in the PAAV tabletop exercise.

autonomous↗
NASA NTRSDate not supplied

Attentional Considerations in Advanced Air Mobility Operations: Control, Manage, or Assist?

The implementation of automation will enable Advanced Air Mobility (AAM), which could alter the hu-man’s responsibilities from those of an active controller to a passive monitor of vehicles. Mature AAM operations will likely rely on both experienced and novice operators to supervise multiple aircraft. As AAM constitutes a complex and increasingly autonomous system, the human operator’s set of responsibilities will transition from those of a controller, to a manager, and eventually to an assistant to highly automated systems. The development of AAM will require system designers to characterize these three sets of human responsibilities. The present work proposes different human responsibilities across various roles (i.e., pilot in command, system operator, system assistant) in the context of AAM along with pertinent attention-related constructs that could contribute to each of the three identified roles of AAM operators including situation awareness, workload, complacency, and vigilance.

Advanced Air Mobility↗
NASA NTRS2022

m:N Working Group Status Report

This document reports on the status of the m:N working group including the barriers, sub-group status, DAA white paper and roadmapping exercise.

multi-vehicle control↗
NASA NTRSDate not supplied

A New Control Paradigm: Multiple Aircraft Controlled by Multiple Operators

Remotely piloted aircraft systems (RPAS) are becoming more and more prevalent in the aerospace operations. This is true in a number of diverse domains; urban air mobility, medical product delivery, infrastructure inspection, high altitude pseudo-satellites, search and rescue, auto cargo and several other applications. One aspect that all of these share in common is the need for scalability to be viable and continue to grow. The Association of Uncrewed Vehicle Systems International (AUVSI) develops an annual economic report. They project that in the first three years of integration more than 70,000 jobs will be created in the US alone, with an economic impact of more than $13.6 billion. This benefit will grow through 2025 when we foresee more than 100,000 jobs created and economic impact of $82 billion. For many of these domains to reach these levels and have the scalability needed, they will require a remote pilot to control multiple aircraft (1:N) or the extension of that, multiple pilots controlling multiple aircraft (m:N). This is a new control paradigm that raises multiple issues in various areas. The issues include regulatory, technical, safety, community acceptance and Human Factors. Human factors issues include displays, pilot workload, pilot situation awareness just to name a few. This panel brings together researchers, developers and operators that have been working in the area of m:N. They will discuss the need, the issues and some potential solutions.

multi-vehicle control↗
NASA NTRSDate not supplied

Humans as Failsafe

Automation often relies on the human to "jump" into the loop and solve problems when the automation can’t due to conditions outside of which it was designed for or automaton failure. This talk proposes a methodology (Human Autonomy Assistant) to address that situation. Examples are provided from a wild fire context.

multi-vehicle control↗
NASA NTRSDate not supplied

Human-Autonomy Teaming Research in Support of m:N Operations

Since 2019, the NASA and industry partners have been involved in research focused on a novel paradigm for operations of remotely piloted aircraft. This paradigm involves multiple people sharing a fleet of multiple vehicles between them. Referred to as m:N (pronounced “em-to-en”), this configuration describes a ratio where m is the number of operators and N is the number of vehicles. Through force and asset multiplication, the m:N concept seeks to enable a scalable and resilient operation of remotely crewed vehicles. The primary means of obtaining such a robust operation is through allowing a flexible crew of variable size to dynamically attend to the needs of assets in while performing real-time operator workload management. It is in that sense that assets are shared between operators: as needed (such as in events of elevated workload) an operator in an m:N context can “handoff” the responsibility for some amount of assets, nh < N, to be absorbed by the m – 1 crew members on staff. At some time later, these nh assets could be returned to their original owner or they may be further distributed to other crew if called for by the mission. During this panel, I will elaborate on the research activity undertaken by the Human-Autonomy Teaming (HAT) Laboratory at NASA Ames Research Center over the previous three years. The studies conducted by the HAT Lab range from interviews with subject matter experts, a cognitive walkthrough, a task analysis, and two simulation experiments to-date. During experimentation, pilots made use of an advanced Ground Control Station developed by the HAT Lab and industry partners to simulate m:N operations in two large, metropolitan areas of Southern California: Los Angeles and San Diego. Further experimentation planned over the next few years. Results from our research to-date indicates that pilots of a moderately sized fleet of about a dozen remotely crewed aircraft adequately maintained safety performance and situation awareness of their aircraft, even when presented with unexpected situations of heightened workload.

multi-vehicle control↗
NASA NTRS2023

Pathfinding for Airspace with Autonomous Vehicles (PAAV) Tabletop 4 Report

NASA's Pathfinding for Airspace with Autonomous Vehicles (PAAV) sub-project investigates procedures and technologies to facilitate seamless integration of future UAS operations into the NAS. The Tabletop 4 activity solicited subject matter expertise to identify solutions to the potential challenges expected when the remote pilot-to-vehicle ratio scales from 1:1 to m:N, where one or more ground-based pilots control multiple uncrewed aircraft. This report details the method and results of the PAAV Tabletop 4 activity.

multi-vehicle operations↗
NASA NTRS2023

m:N Working Group Spring Meeting Summary

On May 9th and 11th, 2023, the NASA-led MultiVehicle (m:N) Working Group and its subgroups [small Unmanned Aircraft Systems (sUAS), Large UAS, High Altitude Pseudo Satellite (HAPS), and Urban Air Mobility (UAM)] met in Denver, CO at XPONENTIAL 2023, co-hosted by the Association for Uncrewed Vehicle Systems International (AUVSI) and Messe Düsseldorf North America (MDNA), for an in-person meeting. The subgroups meet multiple times throughout the year, virtually. Twice a year, however, participants from all the subgroups come together to brief each other on progress, challenges, and path forward ideas for incorporating UAS into the airspace. The m:N working group is co-chaired by Jay Shively (Adaptive Aerospace) and Andy Thurling (Thurling Aero Consulting) and is comprised of members from government, industry, and academia in an effort to identify and reduce barriers to m:N operations. This effort also includes identifying requirements, use cases, and metrics to support organizations and groups, including the FAA and RTCA’s SC-228 Detect and Avoid.

multi-vehicle↗
NASA NTRS2022

m:N Working Group

On November 29th and 30th, 2022, the m:N UAS working group and its subgroups [small Unmanned Aircraft Systems (sUAS), Large UAS, High Altitude Platform Systems (HAPS), and Urban Air Mobility (UAM)] met at the NASA Ames Research Center in Mountain View, CA for an in person meeting. The option to dial in remotely and use Conference.IO to engage with questions was offered as well. The subgroups meet multiple times throughout the year, virtually. Twice a year however, participants from all the subgroups come together to brief each other on progress, challenges, and path forward ideas for incorporating UAS into the airspace. The m:N UAS working group is run by Jay Shively (Adaptive Aerospace) and Andy Thurling (Thurling Aero Consulting) and is comprised of members from government, industry, and academia in an effort to identify and reduce barriers to m:N operations. This effort also includes identifying requirements, use cases, and metrics to support organizations and groups including the FAA and RTCA’s SC-228 Detect and Avoid. Each subgroup is run by a government/industry team.

multi-vehicle↗
NASA NTRS2023

m:N Working Group Annual Status Report

This document serves as an annual report of m:N Unmanned Aircraft Systems (UAS) subgroup activities, addressed challenges, and roadmaps for the future. The subgroups consist of small Unmanned Aircraft Systems (sUAS), Large UAS, High Altitude Platform Systems (HAPS), and Urban Air Mobility (UAM). Also included in this report are participant lists for each subgroup (Appendix B) and future roadmap and outreach plans.The subgroups meet in a virtual format multiple times throughout the year. Twice a year, participants from all the subgroups come together as part of the m:N working group to brief each other in person on progress, challenges, and path forward ideas for successful incorporation of UAS into the airspace. Recent m:N in person meetings include: - November 29-30, 2022 at the NASA Ames Research Center in Mountain View, CA - May 9 & 11, 2023 at AUVSI’s Xponential conference in Denver, CO - The next in person working group meeting is planned for November 28-30, 2023 at NASA Langley in Hampton, Virginia The m:N UAS working group is run by Jay Shively (Adaptive Aerospace) and Andy Thurling (Thurling Aero Consulting) and is comprised of members from government, industry, and academia in an effort to identify and reduce barriers to m:N operations. This effort also includes identifying requirements, use cases, and metrics to support organizations and groups including the Federal Aviation Administration (FAA) and Radio Technical Commission for Aeronautics (RTCA’s) SC-228 Detect and Avoid committee.

multi-vehicle↗
NASA NTRS2024

m:N Working Group Meeting Summary November 2023

From November 28th to 30th, 2023 the m:N UAS working group and its subgroups [small Unmanned Aircraft Systems (sUAS), Large UAS, High Altitude Platform Systems (HAPS), and Urban Air Mobility (UAM)] met at the NASA Langley Research Center in Hampton, VA for an in person meeting. The subgroups meet multiple times throughout the year, virtually. Twice a year however, participants from all the subgroups come together in person to further identify and discuss challenges, and path forward ideas for incorporating UAS into the airspace. The m:N UAS working group is run by Jay Shively (Adaptive Aerospace) and Andy Thurling (Thurling Aero Consulting) and is comprised of members from government, industry, and academia in an effort to identify and reduce barriers to m:N operations. This effort also includes identifying requirements, use cases, and metrics to support organizations and groups including the FAA, RTCA, and ASTM. Each subgroup is run by a government/industry team (see below). sUAS Subgroup Garrett Sadler (NASA) Scott Scheff (HF Designworks) Large UAS Subgroup Conrad Rory (NASA) Brandon Suarez (Reliable Robotics) HAPS Subgroup Andy Thurling (Thurling Aero Consulting) Jeff Homola (NASA) UAM Subgroup Mike Politowicz (NASA) Scott Scheff (HF Designworks), member-at-large

m:N operations↗
NASA NTRS2024

m:N Working Group: Meeting Summary March 2024

From March 26th to 28th, 2024 the m:N UAS working group and its subgroups (Evaluation Methodologies, Exceptions/Interventions, and Initial Operating Capability for Airspace Integration) met at SAIC in Washington, D.C. for an in-person meeting. The subgroups meet virtually throughout the year, and twice a year participants from all the subgroups come together to further identify and discuss challenges and paths forward for incorporating UAS into the airspace. The m:N UAS working group is run by Jay Shively (Adaptive Aerospace) and Andy Thurling (DroneUp) and is comprised of members from government, industry, and academia in an effort to identify and reduce barriers to m:N operations. This includes identifying requirements, use cases, metrics, and the development of white papers to support organizations including the FAA, RTCA, and ASTM. A change from last year, the Large UAS and HAPS sub working groups have disbanded while the sUAS working group continues independently, currently working on a white paper titled Personnel Selection, Roles, and Training for sUAS. For 2024 the m:N sub working groups have been refocused to cover evaluation methodologies, interventions/exceptions, and initial operating capability for airspace integration; with the premise that the outcomes from these subgroups will be white papers. These white papers can inform one another to ultimately become a master whitepaper. Each subgroup lead is called out below: Evaluation Methodologies Subgroup Jay Shively, Adaptive Aerospace Interventions/Exceptions Subgroup Andy Thurling, DroneUp (Lead) Initial Operating Capability for Airspace Integration Subgroup Andy Lacher, NASA (Lead)

m:N operations↗
NASA NTRSDate not supplied

m:N Operations High Complexity Simulation

The Human Autonomy Teaming Laboratory at NASA Ames Research Center (ARC) is planning to conduct an experiment investigating system-level effects operational vertiport disruptions on Urban Air Mobility (UAM) traffic in a simulated vertiport network in Denver, CO. The simulation will involve two parties, one at NASA ARC and another at NASA Langley Research Center (LaRC), each playing the role of a UAM Operator. This study, referred to as the "High Complexity Sim," features a 3-by-2-by-2 mixed subjects design. The variables to be manipulated are the scale of the disruption (Disruption, three levels: Small, Medium, and Large, affecting 1, 2, and 3+, vertiports, respectively), m:N ratio (Ratio, two levels: 2:6 and 2:12), and the assumption of UAM corridors (Corridors, two levels: With and Without). Local and system-wide capacity (i.e., throughput), efficiency (scale and number of flight delays, filed-vs-flown flight times), and human performance metrics (workload, situation awareness, heart rate/heart rate variability, eye gaze/fixation and saccades, stress) will be measured. This presentation details the experimental design and planned timeline for the study.

multi-vehicle↗