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NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 68: Who is Managing Knowledge? The Implications for Knowledge Production and Management of Global Strategic Alliances in Knowledge Dependent Industries

Knowledge is the foundation upon which researchers build as they innovate. Innovation lies at the core of a state's or a firm's ability to survive in a competitive world. Indeed, some economic historians ever that technological innovation, not trade, is the engine to economic growth. Despite the centrality of knowledge to corporate success, analysts have only recently shown an interest in the "knowledge capital" or "intellectual capital" of the firm, often literally trying to assign a value to this resource.

Golich, Vicki L.

From knowledge presentation to knowledge representation to knowledge construction: Future directions for hypermedia

Relationships between human memory systems and hypermedia systems are discussed with particular emphasis on the underlying importance of associational memory. The distinctions between knowledge presentation, knowledge representation, and knowledge constructions are addressed. Issues involved in actually developing individualizable hypermedia based knowledge construction tools are presented.

Palumbo, David B.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 6: Aerospace knowledge diffusion in the academic community: A report of phase 3 activities of the NASA/DOD Aerospace Knowledge Diffusion Research Project

Descriptive and analytical data regarding the flow of aerospace-based scientific and technical information (STI) in the academic community are presented. An overview is provided of the Federal Aerospace Knowledge Diffusion Research Project, illustrating a five-year program on aerospace knowledge diffusion. Preliminary results are presented of the project's research concerning the information-seeking habits, practices, and attitudes of U.S. aerospace engineering and science students and faculty. The type and amount of education and training in the use of information sources are examined. The use and importance ascribed to various information products by U.S. aerospace faculty and students including computer and other information technology is assessed. An evaluation of NASA technical reports is presented and it is concluded that NASA technical reports are rated high in terms of quality and comprehensiveness, citing Engineering Index and IAA as the most frequently used materials by faculty and students.

Pinelli, Thomas E.

Knowledge-based machine indexing from natural language text: Knowledge base design, development, and maintenance

One strategy for machine-aided indexing (MAI) is to provide a concept-level analysis of the textual elements of documents or document abstracts. In such systems, natural-language phrases are analyzed in order to identify and classify concepts related to a particular subject domain. The overall performance of these MAI systems is largely dependent on the quality and comprehensiveness of their knowledge bases. These knowledge bases function to (1) define the relations between a controlled indexing vocabulary and natural language expressions; (2) provide a simple mechanism for disambiguation and the determination of relevancy; and (3) allow the extension of concept-hierarchical structure to all elements of the knowledge file. After a brief description of the NASA Machine-Aided Indexing system, concerns related to the development and maintenance of MAI knowledge bases are discussed. Particular emphasis is given to statistically-based text analysis tools designed to aid the knowledge base developer. One such tool, the Knowledge Base Building (KBB) program, presents the domain expert with a well-filtered list of synonyms and conceptually-related phrases for each thesaurus concept. Another tool, the Knowledge Base Maintenance (KBM) program, functions to identify areas of the knowledge base affected by changes in the conceptual domain (for example, the addition of a new thesaurus term). An alternate use of the KBM as an aid in thesaurus construction is also discussed.

Genuardi, Michael T.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 67: Maximizing the Results of Federally-Funded Research and Development Through Knowledge Management: A Strategic Imperative for Improving US Competitiveness

Federally-funded research and development (R&D) represents a significant annual investment (approximately $79 billion in fiscal year 1996) on the part of U.S. taxpayers. Based on the results of a 10-year study of knowledge diffusion in U.S. aerospace industry, the authors take the position that U.S. competitiveness will be enhanced if knowledge management strategies, employed within a capability-enhancing U.S. technology policy framework, are applied to diffusing the results of federally-funded R&D. In making their case, the authors stress the importance of knowledge as the source of competitive advantage in today's global economy. Next, they offer a practice-based definition of knowledge management and discuss three current approaches to knowledge management implementation-mechanistic, "the learning organization," and systemic. The authors then examine three weaknesses in existing U.S. public policy and policy implementation-the dominance of knowledge creation, the need for diffusion-oriented technology policy, and the prevalence of a dissemination model- that affect diffusion of the results of federally-funded R&D. To address these shortcomings, they propose the development of a knowledge management framework for diffusing the results of federally-funded R&D. The article closes with a discussion of some issues and challenges associated with implementing a knowledge management framework for diffusing the results of federally-funded R&D.

Pinelli, Thomas E.

Combining factual and heuristic knowledge in knowledge acquisition

A knowledge acquisition technique that combines heuristic and factual knowledge represented as two hierarchies is described. These ideas were applied to the construction of a knowledge acquisition interface to the Expert System Analyst (OPERA). The goal of OPERA is to improve the operations support of the computer network in the space shuttle launch processing system. The knowledge acquisition bottleneck lies in gathering knowledge from human experts and transferring it to OPERA. OPERA's knowledge acquisition problem is approached as a classification problem-solving task, combining this approach with the use of factual knowledge about the domain. The interface was implemented in a Symbolics workstation making heavy use of windows, pull-down menus, and other user-friendly devices.

Gomez, Fernando

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 66: Emerging Trends in the Globalization of Knowledge: The Role of the Technical Report in Aerospace Research and Development

Economists, management theorists, business strategists, and governments alike recognize knowledge as the single most important resource in today's global economy. Because of its relationship to technological progress and economic growth, many governments have taken a keen interest in knowledge; specifically its production, transfer, and use. This paper focuses on the technical report as a product for disseminating the results of aerospace research and development (R&D) and its use and importance to aerospace engineers and scientists. The emergence of knowledge as an intellectual asset, its relationship to innovation, and its importance in a global economy provides the context for the paper. The relationships between government and knowledge and government and innovation are used to place knowledge within the context of publicly-funded R&D. Data, including the reader preferences of NASA technical reports, are derived from the NASA/DoD Aerospace Knowledge Diffusion Research Project, a ten-year study of knowledge diffusion in the U.S. aerospace industry.

Pinelli,Thomas E.

A relational data-knowledge base system and its potential in developing a distributed data-knowledge system

A new approach used in constructing a rational data knowledge base system is described. The relational database is well suited for distribution due to its property of allowing data fragmentation and fragmentation transparency. An example is formulated of a simple relational data knowledge base which may be generalized for use in developing a relational distributed data knowledge base system. The efficiency and ease of application of such a data knowledge base management system is briefly discussed. Also discussed are the potentials of the developed model for sharing the data knowledge base as well as the possible areas of difficulty in implementing the relational data knowledge base management system.

Rahimian, Eric N.

How far we are from the complete knowledge: Complexity of knowledge acquisition in Dempster-Shafer approach

When a knowledge base represents the experts' uncertainty, then it is reasonable to ask how far we are from the complete knowledge, that is, how many more questions do we have to ask (to these experts, to nature by means of experimenting, etc) in order to attain the complete knowledge. Of course, since we do not know what the real world is, we cannot get the precise number of questions from the very beginning: it is quite possible, for example, that we ask the right question first and thus guess the real state of the world after the first question. So we have to estimate this number and use this estimate as a natural measure of completeness for a given knowledge base. We give such estimates for Dempster-Shafer formalism. Namely, we show that this average number of questions can be obtained by solving a simple mathematical optimization problem. In principle this characteristic is not always sufficient to express the fact that sometimes we have more knowledge. For example, it has the same value if we have an event with two possible outcomes and nothing else is known, and if there is an additional knowledge that the probability of every outcome is 0.5. We'll show that from the practical viewpoint this is not a problem, because the difference between the necessary number of questions in both cases is practically negligible.

Chokr, Bassam A.

Safety and Mission Assurance Knowledge Management Retention: Managing Knowledge for Successful Mission Operations

Knowledge Management is a proactive pursuit for the future success of any large organization faced with the imminent possibility that their senior managers/engineers with gained experiences and lessons learned plan to retire in the near term. Safety and Mission Assurance (S&MA) is proactively pursuing unique mechanism to ensure knowledge learned is retained and lessons learned captured and documented. Knowledge Capture Event/Activities/Management helps to provide a gateway between future retirees and our next generation of managers/engineers. S&MA hosted two Knowledge Capture Events during 2005 featuring three of its retiring fellows (Axel Larsen, Dave Whittle and Gary Johnson). The first Knowledge Capture Event February 24, 2005 focused on two Safety and Mission Assurance Safety Panels (Space Shuttle System Safety Review Panel (SSRP); Payload Safety Review Panel (PSRP) and the latter event December 15, 2005 featured lessons learned during Apollo, Skylab, and Space Shuttle which could be applicable in the newly created Crew Exploration Vehicle (CEV)/Constellation development program. Gemini, Apollo, Skylab and the Space Shuttle promised and delivered exciting human advances in space and benefits of space in people s everyday lives on earth. Johnson Space Center's Safety & Mission Assurance team work over the last 20 years has been mostly focused on operations we are now beginning the Exploration development program. S&MA will promote an atmosphere of knowledge sharing in its formal and informal cultures and work processes, and reward the open dissemination and sharing of information; we are asking "Why embrace relearning the "lessons learned" in the past?" On the Exploration program the focus will be on Design, Development, Test, & Evaluation (DDT&E); therefore, it is critical to understand the lessons from these past programs during the DDT&E phase.

Johnson, Teresa A.

Research on knowledge representation, machine learning, and knowledge acquisition

Research in knowledge representation, machine learning, and knowledge acquisition performed at Knowledge Systems Lab. is summarized. The major goal of the research was to develop flexible, effective methods for representing the qualitative knowledge necessary for solving large problems that require symbolic reasoning as well as numerical computation. The research focused on integrating different representation methods to describe different kinds of knowledge more effectively than any one method can alone. In particular, emphasis was placed on representing and using spatial information about three dimensional objects and constraints on the arrangement of these objects in space. Another major theme is the development of robust machine learning programs that can be integrated with a variety of intelligent systems. To achieve this goal, learning methods were designed, implemented and experimented within several different problem solving environments.

Buchanan, Bruce G.

KAM (Knowledge Acquisition Module): A tool to simplify the knowledge acquisition process

Analysts, knowledge engineers and information specialists are faced with increasing volumes of time-sensitive data in text form, either as free text or highly structured text records. Rapid access to the relevant data in these sources is essential. However, due to the volume and organization of the contents, and limitations of human memory and association, frequently: (1) important information is not located in time; (2) reams of irrelevant data are searched; and (3) interesting or critical associations are missed due to physical or temporal gaps involved in working with large files. The Knowledge Acquisition Module (KAM) is a microcomputer-based expert system designed to assist knowledge engineers, analysts, and other specialists in extracting useful knowledge from large volumes of digitized text and text-based files. KAM formulates non-explicit, ambiguous, or vague relations, rules, and facts into a manageable and consistent formal code. A library of system rules or heuristics is maintained to control the extraction of rules, relations, assertions, and other patterns from the text. These heuristics can be added, deleted or customized by the user. The user can further control the extraction process with optional topic specifications. This allows the user to cluster extracts based on specific topics. Because KAM formalizes diverse knowledge, it can be used by a variety of expert systems and automated reasoning applications. KAM can also perform important roles in computer-assisted training and skill development. Current research efforts include the applicability of neural networks to aid in the extraction process and the conversion of these extracts into standard formats.

Gettig, Gary A.

Knowledge management: An abstraction of knowledge base and database management systems

Artificial intelligence application requirements demand powerful representation capabilities as well as efficiency for real-time domains. Many tools exist, the most prevalent being expert systems tools such as ART, KEE, OPS5, and CLIPS. Other tools just emerging from the research environment are truth maintenance systems for representing non-monotonic knowledge, constraint systems, object oriented programming, and qualitative reasoning. Unfortunately, as many knowledge engineers have experienced, simply applying a tool to an application requires a large amount of effort to bend the application to fit. Much work goes into supporting work to make the tool integrate effectively. A Knowledge Management Design System (KNOMAD), is described which is a collection of tools built in layers. The layered architecture provides two major benefits; the ability to flexibly apply only those tools that are necessary for an application, and the ability to keep overhead, and thus inefficiency, to a minimum. KNOMAD is designed to manage many knowledge bases in a distributed environment providing maximum flexibility and expressivity to the knowledge engineer while also providing support for efficiency.

Riedesel, Joel D.

A knowledge base architecture for distributed knowledge agents

A tuple space based object oriented model for knowledge base representation and interpretation is presented. An architecture for managing distributed knowledge agents is then implemented within the model. The general model is based upon a database implementation of a tuple space. Objects are then defined as an additional layer upon the database. The tuple space may or may not be distributed depending upon the database implementation. A language for representing knowledge and inference strategy is defined whose implementation takes advantage of the tuple space. The general model may then be instantiated in many different forms, each of which may be a distinct knowledge agent. Knowledge agents may communicate using tuple space mechanisms as in the LINDA model as well as using more well known message passing mechanisms. An implementation of the model is presented describing strategies used to keep inference tractable without giving up expressivity. An example applied to a power management and distribution network for Space Station Freedom is given.

Riedesel, Joel

NASA/DoD Aerospace Knowledge Diffusion Research Project. XXIII - Information technology and aerospace knowledge diffusion: Exploring the intermediary-end user interface in a policy framework

Federal attempts to stimulate technological innovation have been unsuccessful because of the application of an inappropriate policy framework that lacks conceptual and empirical knowledge of the process of technological innovation and fails to acknowledge the relationship between knowledge production, transfer, and use as equally important components of the process of knowledge diffusion. This article argues that the potential contributions of high-speed computing and networking systems will be diminished unless empirically derived knowledge about the information-seeking behavior of members of the social system is incorporated into a new policy framework. Findings from the NASA/DoD Aerospace Knowledge Diffusion Research Project are presented in support of this assertion.

Pinelli, Thomas E.

Knowledge Engineering for Preservation and Future use of Institutional Knowledge

This Project has two main thrusts-preservation of special knowledge and its useful representation via computers. NASA is losing the expertise of its engineers and scientists who put together the great missions of the past. We no longer are landing men on the moon. Some of the equipment still used today (such as the RL-10 rocket) was designed decades ago by people who are now retiring. Furthermore, there has been a lack, in some areas of technology, of new projects that overlap with the old and that would have provided opportunities for monitoring by senior engineers of the young ones. We are studying this problem and trying out a couple of methods of soliciting and recording rare knowledge from experts. One method is that of Concept Maps which produces a graphical interface to knowledge even as it helps solicit that knowledge. We arranged for experienced help in this method from John Coffey of the Institute of Human and Machine Technology at the University of West Florida. A second method which we plan to try out in May, is a video-taped review of selected failed missions (e.g., the craft tumbled and blew up). Five senior engineers (most already retired from NASA) will, as a team, analyze available data, illustrating their thought processes as they try to solve the problem of why a space craft failed to complete its mission. The session will be captured in high quality audio and with at least two video cameras. The video can later be used to plan future concept mapping interviews and, in edited form, be a product in itself. Our computer representations of the amassed knowledge may eventually, via the methods of expert systems, be joined with other software being prepared as a suite of tools to aid future engineers designing rocket engines. In addition to representation by multimedia concept maps, we plan to consider linking vast bodies of text (and other media) by hypertexting methods.

Moreman, Douglas

[NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 7:] The NASA/DOD Aerospace Knowledge Diffusion Research Project: The DOD perspective

This project will provide descriptive and analytical data regarding the flow of STI at the individual, organizational, national, and international levels. It will examine both the channels used to communicate information and the social system of the aerospace knowledge diffusion process. Results of the project should provide useful information to R and D managers, information managers, and others concerned with improving access to and use of STI. Objectives include: (1) understanding the aerospace knowledge diffusion process at the individual, organizational, and national levels, placing particular emphasis on the diffusion of Federally funded aerospace STI; (2) understanding the international aerospace knowledge diffusion process at the individual and organizational levels, placing particular emphasis on the systems used to diffuse the results of Federally funded aerospace STI; (3) understanding the roles NASA/DoD technical report and aerospace librarians play in the transfer and use of knowledge derived from Federally funded aerospace R and D; (4) achieving recognition and acceptance within NASA, DoD and throughout the aerospace community that STI is a valuable strategic resource for innovation, problem solving, and productivity; and (5) providing results that can be used to optimize the effectiveness and efficiency of the Federal STI aerospace transfer system and exchange mechanism.

Pinelli, Thomas E.

Knowledge-intensive software design systems: Can too much knowledge be a burden?

While acknowledging the considerable benefits of domain-specific, knowledge-intensive approaches to automated software engineering, it is prudent to carefully examine the costs of such approaches, as well. In adding domain knowledge to a system, a developer makes a commitment to understanding, representing, maintaining, and communicating that knowledge. This substantial overhead is not generally associated with domain-independent approaches. In this paper, I examine the downside of incorporating additional knowledge, and illustrate with examples based on our experiences building the SIGMA system. I also offer some guidelines for developers building domain-specific systems.

Keller, Richard M.